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Recommended
Jean Marie K.
Information Technology and Services, 1-10 employees
Used monthly for 2+ years
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Positive experience, I believe Gusto is a great one-stop-shop for small to mid-size businesses.
Ease of use, ease of deployment, nice flow of updates for functionalities
Minor improvements are needed that I know Gusto is addressing or adding over time.
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Internet, 11-50 employees
Used monthly for 1-2 years
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Customer service is SO helpful and quickly answer my questions. They have a system to call you back rather than waiting on hold and they always called me back within 5 minutes. Very smooth online system too which was helpful for choosing benefits. I didn't feel like I was talking to a robot when the reps called me too. Couldn't recommend it enough!
Honestly there isn't really anything I didn't like.