HiFives Reviews

• Simple and easy to use interface • User friendly access • Friendly crew • Immediate help for troubleshooting • Hassle free user logins • Good customization features • Smooth and quick implementation • Easier navigations within the portal • Provides transparency in the reward process to associates • Always up for enhancements • Listens and implements customer/user feedbacks

• No facility to redeem less than 50 points, will be great if the desired amount can be redeemed • 20 days duration to get the final redeemed points after redeeming it, will be great if the user gets the points in a week or so • Less options for redeeming points as cash, will be great if few more options can be added for that • Customizable analysis and report making features can be enabled

Thanks for the review. We welcome your feedback and inputs to keep enhancing the product.

Its customization, the ease of using the software, the overall workflow, the value additions. Its a recognition platform that provides solutioning towards business outcomes. An Easy recognition platform to get started & easier to be maintained. HiFives platform helps employees to make appreciation meaningful and visible Enables people to amplify recognition with likes and comments Integration process has been seamless The after-sales service has been the best Overall, we have had a delightful experience

None, thus far Overall process has been seamless and all inputs are taken seriously by the hifives team and we get immediate solutions as well

Thanks for the review and all the support!

1. Good End User experience 2. Customisation feature as per the need 3. Simple & Clear Design layout 4. Customer Support 5. User friendliness

1. Look & Feel may improve 2. Multiple Dashboard of Reports

Thanks for the review. We will be launching a new version in November 2021 with an enhanced UX.

Very easy to access, has different rewarding options, companies having remote, Hybrid work space this is Highy recommended..

1. Transferring gems betwen peers to peers can be developed2. If there is anything that can be like conducting online events, Lucky draws, contests can be appreciated

Thank you for your feedback and inputs. We have the Stories and Challenges modules in the platform that can be used for contests and other employee engagement events. We will share more details with you shortly.

Different types of reports available in software helps all i.e. employee, managers and administrator as well. User Interface is also very simple.

Nothing specific. So far required services are received.

@Sachin, thank you so much for your feedback. We really appreciate our partnership with your organization and look forward to working together.

Easy to navigate and manage on own. Easy to adapt to the organizations recognition policy.

More redemption options can be provided.

Thanks, Prashanth for the support! The new version that will be launching in the coming weeks will hopefully enhance the employee experience further.

Great Customer support and good team energy

System glitches from time to time. Packages can be more competitive.

We value your feedback and inputs and are working towards improving the user experience.

1. System Navigation is easy to follow2. A wide bouquet of E-gift card 3. Redemption process is smooth4. Most importantly, team is very responsive and helpful

1. The look and feel of the UI can be better.2. The detailed dashboard with different cuts on the platform itself on real time basis can be helpful.

Thank you for your feedback and inputs. We are working on a few UI changes. Also, an enhanced analytics module will be rolled out in the coming quarter.

The platform can be tailor made as per your requirement. Use for user to understand and implement. It helps to customize as per your branding.

Employee data upload can be made more easy and admin friendly. Currently, need to update twice.

Thanks for your reviews and feedback. We are always looking to improve user experience - the new version is focused at improving the end user experience. The subsequent releases would be focusing on improving the admin experience.

The options of brands availableSimple to understand and useHas an efficient support team as well.

None found yet.The experience has been good so far.

Thanks for your review and support. We look forward to your feedback and inputs to make the product better and the user experience richer.

HiFive does regular visit to the process and tool. Its very user friendly.

Employee communication to market new features within HiFive

Thanks, Anil for your review and feedback. We appreciate your suggestions and have started incorporating a new features section in our regular reviews with the customers.

The interface is user friendly, very simple to administer and easy to redeem coins rewarded.

Solution is perfect. In near future we would expect a modern UI Design

Thanks, Eisha for your review and feedback. We are making constant changes to the UI as we are adding more functionality. We will keep your feedback in mind.

1) Turn around time on our queries is exceptional, their team is available whenever we need them. 2) Hifives team is flexible in terms of doing customization 3) The platform is really interactive & user friendly

There are not any Cons, I am using this tool since last 5 years as administrator from HR team

Thanks, Deepti for the tremendous support and collaboration over the years. This inspires to keep enhancing the product and taking it to newer heights.

This platform is user friendly and easy to use

The look and feel of the software can be improved further

Thanks for the review. The new version of the platform launching in the next few weeks has a completely enhanced UI/ UX.

ease of use, easily configurable software

gamification can be enhanced, look and feel can be enhanced

Thanks for the review. We will be launching a new version in November 2021 with an enhanced UX.

Easy to use and its user friendly for our employees as well.

Not really that I can think about as admin user and end user too

Thanks for the review

HiFives provides a great employee engagement experience. The platform is user-friendly and easy to use and has exceptional customer support.

We need to update the Citation twice, which can be improved.

Thanks, Shruthi for the review. Citations can be now updated by the reviews at the time of approval.

Extremely user friendly interface, Hassel free transition and overall support strategic and administrative support

There is no corn as such however if we include live gamification in the software both online and offline then it will further enhance the experience

Thanks for your review and your support. Look out for the new versions of HiFives in 2022

Its simplicity. HiFives turned out to be the ideal platform that we were looking for. It is easy to use and configure and highly customizable. The implementation was smooth and integration with Microsoft Teams was seamless. We were happy that the platform can be used by all our employees spanning across multiple countries.

Nothing as such. We liked every aspect of Hifives. Of course, there is scope for improvement in

Thanks a lot for the review. We will be launching the new version of the platform soon with a new UX and new features.

The platform is very user friendly . It is very easy to implement and we have great support from the team

The user interface could be more appealing

Thanks for the review. We will be launching a new version in November 2021 with an enhanced UX.

HiFives provides a great employee engagement experience. It gives us a fun and easy way to encourage and recognise each others work and spread appreciation. It helps to support motivation with a flexible way to redeem rewards globally.

No cons as the platform has many benefits.

Thanks, Jacqueline for your review. We value our partnership and will keep working towards enhancing the employee experience.

Easy to use and makes it comfortable for the employee to redeem/ claim rewards.

One thing is that could work towards integrating with Google Workspace. Apart from that rest is good, hope to maintain the same level throughout.

Thanks, Aadhitya for the review. Kindly that it is already integrated with Google Workspace.

Easy implementation and user friendly software

Overall experience was very good with Hifive. No negative point for now.

Thanks a lot for the support!. We are launching the new version in the next few days which should take the user experience to the next level