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Tessa D.
Financial Services, 1,001-5,000 employees
Used weekly for 1-2 years
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Very positive experience with the implementation team and the customer support is pretty good. However, aside from the IO psychologist partnership, it's a lot of the same testing other services offer for a higher price.
If you get time with an IO psychologist, it's super helpful to review your data and see how well the tests are actually impacting your hiring quality, ramp time, etc. However, I think this is key differentiator for Criteria, so this should be included in every package.
Everything is guess work for at least 6 months to get initial data, and you can't get quality of hire insights for about a year. It takes a full contract just to be able to get the data to see if it's helping your organization, so you have to renew to finish - then if you didn't see impact, it's too late!
Thank you for taking the time to share your feedback with us. We appreciate your insights and are committed to continuously improving our services to better meet your needs. We are glad to hear that you found the opportunity to review your data with an IO psychologist helpful in understanding the impact of our tests on your hiring quality and ramp time. Your suggestion to include this as a standard...
Nanette M Carvalho C.
Human Resources, self-employed
Used daily for 1-2 years
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These assessments are the only piece of objective criteria an employer will receive about a candidate. Often times a candidate might interview well but when the assessment is done it will show they have low abilities in taking in and applying new information with speed and accuracy. In these times when businesses need people to learn quickly, the assessment can really help us identify who will not need repetitive training.
I like the ability to customize the reports based on the job function, picking specific assessments we'd like to include for each type of job. I also like the explanations that are provided for each of the scales. It makes the information easy to understand.
The only con I have is that there is no option to purchase a smaller "bundle" of assessments. I am a consultant working with small businesses who don't do a lot of hiring each year but who could benefit from the assessments. It would be nice either I or my clients could purchase a certain numer of assessments rather than buy "per year". A company I previous did assessments through (Prevue) offered assessment bundles of 10 - 20. The cost per assessment was appox $100 (based on the size of the bundle) This made it cost a bit more manageable for the clients we worked with. So my recommendation would be to offer a bundle of assessments in numbers of 5, 10, 20 or 50. I'd really like to hear back from Criteria if this is something they will consider.
Thank you for sharing your detailed feedback with us. We are delighted to hear that you find our reports easy to read and appreciate the ability to customize them based on job functions. Your positive comments on the explanations provided for each scale are greatly appreciated. We understand your need for more flexible assessment purchasing options, especially for consultants working with small businesses....