Honestly Honest employee & customer feedback collection ( 5.0/ 5 4 reviews) 3,096 Alternatives to Honestly
Explore a recommended list of Honestly alternatives for your business in 2020. Compare alternatives to Honestly side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
People analytics & employee engagement software
What users mention about Peakon See all reviews A professional, exciting company to deal with. They are always looking for new and innovative ideas and we feel like we are with them on the journey. We've used Peakon for a number of years now and found it super useful for getting constructive feedback from our staff. The tool is easy to use, insightful and good value for money. Very easy to use, nice UI and backed by solid research into what engages/motivates employees.
Customer and employee experience management platform.
What users mention about SoGoSurvey See all reviews Overall I have found SoGo to be an easy to use and reliable product with a very attractive price. They are by far more responsive than any of the other companies I've used. It was very easy to use. It had a lot of great features in the free version, but I'm interested in upgrading for some of the more advanced features. I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms.
Employee voice & survey platform to gain actionable insights
What users mention about Employee Pulse/Surveys See all reviews The platform is easy to use, offers exceptional features like the ability to acknowledge employees' comments and respond to them while respecting their anonymity. Great service and people. This is our first time doing an engagement survey and not only were they great on the technical/platform side, but they've provided valuable advice and outstanding customer support. It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.
Mobile-friendly survey management platform
What users mention about SurveyLegend See all reviews I love how SurveyLegend combines ease of use with beautiful aesthetics. This is a survey I actually enjoyed creating and wanted to put in front of my customers. The ability to create surveys with different features is great. I think its more appealing to customers and allows you to create based on those you are trying to reach. I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
People success and engagement platform for global companies
What users mention about Glint See all reviews Not particularly horrible in and of itself, but it means some employees will still hold back in their responses, not wanting to cause a problem for anyone knowing it came from them. It has a lot of promise and I'm really happy and impressed so far with everything. We use glint internally for a number of different survey functions and it is super easy to use and generates great response and feedback.
Online reputation management
What users mention about BirdEye See all reviews Customer service has been fantastic. I love the fact that we can view our reviews all in one spot and not have to go search and hunt for them on different platforms. The ease of use is one of the best features other than the integration to different POS systems and Google. The new Google Analytics is awesome and Inbox is one of my favorite features. Our business had an issue with online reputation/review management. Through years of neglecting in addressing this issue, it just piled up with more and more negative reviews.
The best employee communications App available!
What users mention about OurPeople See all reviews The customer service and response time has been excellent. I feel like they are a true partner. I have a way of actually communicating with my team and meeting them where THEY are at!!! So thankful for the adaptability and constant help. I like the idea behind it. SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] were great at helping get set up.
Peer-to-peer recognition platform that engages employees
What users mention about Motivosity See all reviews You can do it in a few quick seconds. I like the profiles you can personalize, the updates you can customize on a company or personal level, and the recognition and highlights are great. What I like most about this software is that it is easy to navigate. If provides a platform that encourage others and make a positive impact on their day. It is a great way to promote team bonding and appreciation, and adding more humanity to our operations. No matter what kind of business you're in, people need to feel appreciated and noticed.
Employee recognition & engagement software
What users mention about Applauz Recognition See all reviews Many features and easy to use, our employees love the UI. The support team is amazing they have been very helpful. Overall the experience has been amazing. Great value for the money spent, and the gifts everyone can earn are awesome. We are very pleased and after extensive research with many companies I feel we made the best choice we love it.
Conversational survey tool
What users mention about SurveySparrow See all reviews Overall: fast, flexible with good optionality on questions. Great, responsive customer service. Special shout out to their support team; they are good listeners, knowledgeable and solutions focused. Alternative to many of the more popular survey sights, nice look for customers.
Candidate Experience Feedback Solution
What users mention about Starred See all reviews Starred helps us to gain useful insights from our clients. Really great - fab tool and Starred are great people to work with. The software is very user-friendly so easy to use for our customers, it looks very clean and provides a really clear overview.
Team engagement & reporting platform for SMBs
Cloud-based enterprise survey software solution
What users mention about CheckMarket See all reviews We chose CheckMarket as a tool for our loyalty survey because of ease of use, visual analytics and transparent + competitive pricing. From the beginning our decision has proved right. So intuitive, continously improved with more and more interesting and useful features, amazing customer service, enables to do almost all what I can imagine. Great customer services, prompt responses and always willing to help. Very good value for the invested money.
Employee rewards & recognition platform
What users mention about Achievers See all reviews The tool is quite flexible and good at doing what is supposed to do - recognition and rewards. It's well supported and has been adopted well by our team. It is a great platform that allows our organization to recognize more consistently, with an awesome rewards catalog with something for everyone. The benefits of this platform have to do with the incredibly robust, beautiful and easy to use software, which in itself engages employees.
Employee feedback collection via SMS
Personalized HR software for SMBs
What users mention about BambooHR See all reviews Super simple, super effective, and customer service is top notch. Has a mobile app that is perfectly integrated and the on-boarding portion is outstanding. Great, the employee/coworker directory is so awesome as you can easily find numbers and emails to get in contact with others in your company. BambooHR is a really useful repository of important information, like our employee handbook, various benefits documents, and links to resources that we might need for health or other services.
Self-assessment & analytics platform for HR teams
Cloud-based human capital management solution
Web-based employee engagement & performance management tool
The pioneer and market leader in Experience Management
What users mention about Medallia See all reviews The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback. Having instant, constructive feedback allows us to recognize outstanding employees as well as improve our customer experience. I also love the templates that allow us to respond to customer comments. The Reps are amazing and so helpful. There are a lot of functions built into Medallia.
Multi-channel survey & feedback platform
What users mention about Zonka Feedback See all reviews Super easy to set up on our own. Can completely customize for different needs with any type of questions which works great for multiple teams. We were really happy to discover Zonka as it offered not only full functionality as needed but also great flexibility and reporting. The reporting and analytics around feedback are brilliant and spot on. They’re also constantly adding more features, which is helpful.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000. Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Simplifying Business Communication
Close the loop on every customer interaction.
What users mention about LiaCX See all reviews I would highly recommend Intouch because of the great one on one customer care and support. Great features, great support, easy to use, reasonable price. Best feature is the Ease of use. Product navigation is very easy-to-use.
Employee performance appraisal for business management
What users mention about PeopleStreme Performance Management See all reviews Mobile option is a great enhancement. Learning & development module integrated with the performance management module is fantastic. For us it has improved compliance & cost cost management significantly. Online onboarding - esignature approval is great feature. ERecruitment - Effective, streamlined recruitment process, Peoplestreme supportive, responsive.
Survey software and questionnaire tool
What users mention about SurveyLab See all reviews Great value for money thanks ease of use and ease of multilanguage setup/translation. This app is easy in use, the interface is user friendly and the support is very kind and helpful. They most i like about Mysurveylab is that they allow you to create a survey very easily and their support team is very responsive.
Automated feedback collection for development-based programs
What users mention about Blue See all reviews Fabulous software vendor, flawless delivery to students, mobile friendly, ada compliant, great performance, hosting, great customer support. This information is helpful because we get to know what needs to be done for students to respond positively and to improve so to get constructive feedback from these evaluations. Easy to use and customize, outstanding support services, and good value for the money.
Cloud-based people analytics & workforce planning solution
Multi-Source People Analytics Platform (As A Service)
Organizational chart, design & HR Analytics solution
The #1 Rated Platform for Payroll, Benefits, HR & IT
What users mention about Rippling See all reviews The reminders are very helpful and I really enjoy the fun photos which are sent when I get paid. Overall it's aesthetically pleasing too. Ease of use is the best. The UI and UX is brilliant and the way the software communicates with its user is transcendent in its personable language. What I liked most about Rippling was how easy it is to use and navigate. Their UX is excellent and looking up paystubs and other relevant info has been very easy and frictionless for me.
Net Promoter Score (NPS) survey platform
Feedback management for employee engagement
Unified management tool for customer service conversations
A modern compensation platform with built-in markert data.
What users mention about PayScale See all reviews They held me to a contract during COVID crisis when I missed the window to cancel by 5 days. PayScale helps you determine market rates and is a great help to any HR Department and employee. My overall experience with PayScale is wonderful and useful.
Year-round, 360 degree feedback for teams
Intra-social employee recognition & points-based rewards
Employee engagement improvement software + human coaching
What users mention about Emplify See all reviews Every person we have spoken with has been so helpful, and everything they said we could expect has been completely accurate. We are thrilled with this helpful tool for our employees. They are very responsive to any questions or requests for help. I have very much enjoyed partnering with Emplify on our company's journey to improve our employee engagement. We then use this data to help improve the work experience for all of our associates, particularly teams who need extra help.
Intranet platform for SharePoint & Office 365
Employee Engagement Survey solution that saves time & money.
What users mention about Flex Surveys See all reviews Flex Surveys was a great partner in every way. The survey was easy to implement, the results were displayed in a way that made sense to the business and the customer service was amazing. As the default administrator, I was thrilled to have their team do all the slicing and dicing and the reports provided a great variety of detail for different end users. The team at Flex Surveys did an excellent job by providing us with thoughtful and actionable insights into our results. The summary presentations to our partners and employees were both top notch.
Employee experience, performance, and engagement management
What users mention about Qualtrics EmployeeXM See all reviews The ease of use for those that aren't quite up to speed technologically was probably most impressive outside of the actual reporting. Great bang for the buck. We get good support and support team is extremely knowledgeable and very helpful and friendly. While I don't work as a researcher, I have used many different survey softwares throughout my career and what I love about Qualtrics is that it's smarter than the rest while still easy to use.
Employee engagement, retention & satisfaction solution
Cloud-based employee engagement and benefits platform
What users mention about Vantage Circle See all reviews Overall the experience was amazing and easy...I get excited to use this app because of its variety of products to choose from. I like how the reward system works. I work hard and it is great that this can be recognised and rewarded in such a convenient way. No other software has best tracking records. Nice interface and user friendly.
The #1 Total Well-Being Technology Partner for Providers
Performance Management Software
What users mention about Performance Culture See all reviews Great for keeping track of employee goals. This is a great tool for accountability and ensuring employees and managers keep in touch with each other regularly. The customer service support has been fantastic, very much one-on-one to help me with getting the platform launched in sections so I'm not overwhelmed and so I'm not overwhelming my staff. There has been a great moral boost in our staff since using PC. There is more transparency and it's awesome to have a system to keep us all aligned and on the same path.
Performance appraisal & culture review for teams
What users mention about Threads Culture See all reviews The folks at Threads are the most helpful, friendly, and knowledgeable people I have ever dealt with. I have always found them to be available to help me with an issue and solve it quickly. Threads Culture is very simple to use and has many great features. Their technical support is outstanding and has helped us evolve our employee management side of our business. Great software, easy-to-use, excellent way to define and promote the values that are truly important to your company. What users mention about Org Chart Software See all reviews I love the clear, concise way to communicate your company's table of organization. It's helpful when drafting AAPs and is a great tool when consulting for other firms. We love the integration with Google calendar, and ease of accessing information that we want the company to know but don't otherwise have a reliable mechanism to keep organized and updated. If you make a mistake it is all lost and you can start over again. There is no simple undo button.
Internal Communications Tools that Get Employee Attention
Employee Performance Appraisal Software
What users mention about Performance Pro See all reviews We love the how intuitive, easy to use, and customizable to fit our needs at any time, amazing support team. The performance pro platform fits all our needs at this time. Integration with HR/Payroll systems. Support is friendly, responsive and helpful. Managers need a tool to justify these. Performance Pro will help you come up with the workflow to set goals, monitor, and quickly access the progress and results via its powerful reporting tool.
Complete solution for employee feedback and performance
Microlearning software for businesses in the retail industry
Employee benefits, wellness and engagement platform
Sales performance management tool
What users mention about SalesScreen See all reviews Greate service, quick response and really good overview for both leaders and salespeople. Motivating with fun competition and events that you can easilly edit with your own preferences. Good control and easy to set new goales. Employees finds SalesScreen motivating and fun to use. The best part is the fun it brings when someone register an accomplishment. The sounds/videos and celebrations on the screen is realy motivating.
Events engagement & mobile apps for enterprise and SMEs
Employee Mentoring Made Easy
What users mention about MentorcliQ See all reviews The only con I have experienced is that there is no spell check on the program administrator side. No one wants to send out mass emails with spelling mistakes or typos. This has saved my group time in the overall program management of our mentorship program. The matching options are some of the best compared to other products in this price range. There are no any significant things that me (as a global administrator) or our employees are unsatisfied about.
Goal & performance management software
What users mention about PerformYard Talent See all reviews I like that it is organized and user friendly. Evaluations can be hard to keep track of so this is a very nice asset to have. We have also enjoyed fantastic customer support. Online materials are generally solid, and staff is readily available when we bump into something we can't figure out on our own. It's so important to help someone learn, grow, and give them the opportunity to succeed; and PerformYard got us about 20 steps closer to the continuing initiative.
Leading OKR, Performance Management & Career Management tool
What users mention about 7Geese See all reviews Adding and reporting on objectives was pretty good. The company wide status updates were wonderful to see and I enjoyed peer recognition. It also reminds the team to check in weekly and update their progress. I also really enjoy the ability to recognize team members for their accomplishments and add badges that reflect company culture. However, one of my favorite things about the software is praising fellow employees for representing our company's specific values. This is a great morale boost and channel for recognition.
Experience-driven onboarding platform for managers and hires
What users mention about Enboarder See all reviews It's the best, candidates love it, it's easy to use and we can personalise it and do so much with it. Love the ease of use and functionality of the program. The support team are amazing to deal with and super responsive. Enboarder is a great communication tool, it engages the candidate and gives us a competitive advantage in the market.
AI-powered surveys and agile performance management
What users mention about Winningtemp See all reviews For the employees this tool gives them an opportunity to raise their voice within different areas (anonymously) to influence the way we work. The praise function in the tool has been a success. Overall experience with Winningtemp was great because of the ease of use as well as great customer service. We can also understand what we are doing good and what we should continue to do. Other benefits is the comment option.
Range facilitates teamwork that works from anywhere.
What users mention about Range See all reviews The additional questions (team building, leadership, etc) are great. It helps remote teams to know each other better and initiate conversations on some watercooler. The product is incredibly easy to use, and my team members have really jumped right in. It's a really clean, useful, fun way to collaborate with each other. I like how you can see what colleagues are doing and the ability to rate how you feel and the daily question helps to boost team morale.
Interactive intranet and collaboration hub for business.
What users mention about Jive See all reviews Overall experience with Jive has been horrible. I wouldn't recommend this company to my worst enemies. Jive is very friendly to use and it is so easy to use. The customer representatives do a very good job. We've always enjoyed using Jive at our office. Whenever we need any help, their customer service has been excellent.
Team personality, skill & culture testing and mapping
What users mention about Cloverleaf See all reviews We use Cloverleaf to understand one other better, allowing us to communicate in the best possible way - making work more fun and productive. This has helped our team bridge a lot of communication gaps that we didn't even know existed. The integration capabilities are great and fit seamlessly into our organization. Ease of use and the dashboard arrangement that provides great insight for both the user and teammates.
Performance Management Software for High Performance Teams
What users mention about Engagedly See all reviews If I do run into an issue or have a question, the support team has been outstanding. You email them and the follow up and resolution is always prompt. It also allows for team members to request and give "Feedback", which can be great for transparency and personal growth. This software is also great for yearly, quarterly, etc. performance reviews. The platform offered everything I wanted and they are constantly growing and improving their offerings. The price was extremely competitive.
Create, market and sell online courses with Thinkific
What users mention about Thinkific See all reviews Overall a great way to get started. Very helpful, does integrate with most platforms and has so really beautiful templates. Their support is fantastic. Their response time is quick, their team is helpful, and their reply is always clear and coherent. Not a customer-friendly service. While they are friendly and say they hope you are having a nice day, they do not answer questions (or apparently read email chains).
Cloud-based employee reward and recognition platform
What users mention about Qarrot See all reviews This app is great for companies to reward their employees. It allows the employees to have new goals to reach and gives us motivation as workers to be the best we can be. Once the employees are invested and excited about the program they really jump at the opportunity to earn rewards. Its very easy to use, It is visually easy on the eye. It works for reward and recognition.
Performance Management and Employee Engagement Software
What users mention about Trakstar See all reviews You have to dismiss it manually every time, it is ridiculous, unnecessary, and very annoying. In addition, the adding of ratings is required yet pointless in how I have it setup. Finally the inability of an individual user to look up their history is annoying. Excellent process automation, customizable reminder emails, ability to clearly define scores, outstanding and fast-responding customer service.
Peer to Peer Recognition, Employee Engagement and Rewards
What users mention about Kudos See all reviews Kudos is a great way to show appreciation for fellow colleges. Its fun and easy to use and the reward gift cards are great. The ease of use for the company and it's employees is exquisite. It creates a fun and friendly community between departments. A die hard responder for feedback, should not be penalized for taking time off from work such as a vacation.
Start & Grow a Modern Mentorship Program with Qooper
What users mention about Qooper See all reviews Very happy with our decision to use Qooper for our mentoring needs. It's very user friendly, provides excellent data and analytics, easy to interact with, upload items, share information. I like the clean and fresh look of the app. I love the dedicated customer support and you get the answers directly and instantly. They've been so helpful during setup with their recommendations and resource library. Also, live support is super helpful at any point in the program.
Everyone's Favorite All-in-One Social HR Software
What users mention about WebHR See all reviews There were lots of buttons which were available to me, but navigating to them led to a "no access" pages. My first thought as a developer was, that it's a bad design. This is the best HR software I have ever personally used. It's so simple to use, great features, easy to use (for employees) quick to clock in and out, great payroll system and reporting. All the modules are good, Easy to understand, the best part is to Post Status Updates as its allow to merge every person in a good way like a social media.
Organize. Humanize. Maximize.
What users mention about Ascentis See all reviews I appreciate how comprehensive it is - I'm happy that it handles our taxes as well as manages data flow to our benefits carriers through Carrier Connect. I find the application easy to use and very straightforward. The vendor team has great customer service and is very helpful. Coupled with the added burden of the 1095-c and the need to manually update various records because Ascentis has software issues, it is disappointing.
Cloud Based Intranet Solution
What users mention about MyHub See all reviews We love the ability to constantly customize our pages. We want our employees to fully engage with our Intranet, and the constant changing of pages keeps them interested. The customer support is truly outstanding and a gold standard in the industry. I was a little apprehensive about using this software as we have very limited experience.
The Essential Platform for Frontline Workers
What users mention about Beekeeper See all reviews Beekeeper is a great and fun tool to connect with colleagues, share information, and communicate directly via chat. Beekeeper is easy to install and does not need a lot of explanation. We definitely improved the employee engagement in our company; in addition to that, the customer support is proactive and helpful (which helped a lot during the implementation phase). We've added fun projects to keep engagement on Beekeeper high so that our company continues to use it. It's a great tool for both employee engagement and communication.
The People Engagement® platform.
What users mention about Jostle See all reviews Its so easy to launch and train co-workers. Visually pleasant to navigate and helps create a fun corporate cultural with its social media-based style. One of the best parts i would say is the people sections, it is nice cause it allows you see everyone from your company and this is nice when you have several offices like i do. Easy to use and setup with good support from the on-boarding team and regular catch-ups over the time period. The library is a great tool with good security and functionality.
All-in-one community management and engagement platform
What users mention about Hivebrite See all reviews Hivebrite are a great company to work with - responsive and supportive to our needs they offer a great service that is affordable for an SME like ours. I would highly recommend. It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform. The possibility to integrate external content is amazing as this allow me to bring huge value to my community.
Develop engaged and high-performing teams
What users mention about Lattice See all reviews I love using Lattice for performance reviews because of its simplicity and pleasant design. Capabilities are always expanding. They have recently rolled out a bunch of new reporting for managers which is super helpful. It's a great tool that gives you a lot of space to log your feelings. I love the weekly checkins, as a manager, I have my team do these before our one on ones and it gives us talking points.
Employee recognition platform for enterprises
What users mention about Blueboard See all reviews Their team is so productive and smart. They are always helpful and efficient to build an amazing platform. My colleagues around the world love the experiences, the ease of use and it's always fun to see their pictures from their trips. Blueboard makes it so easy to reward your employees with an experiences that matters to them. We have also gotten such positive feedback from our employees who have won an award.
LMS & Performance Management - Simplified
What users mention about eloomi See all reviews It's been great using eloomi so far. The system itself is great especially the management part of it and the support from eloomi is fantastic. The support provided by the Eloomi team has been exceptional and their willingness to help you with troubleshooting issues or solving them for you is excellent. Overall, I only have good things to say about eloomi. From the preliminary communication with Sales and Customer Success to their excellent support while implementing, they have been excellent.
Intranet & communications platform for digital workplaces
What users mention about Hub See all reviews I like the software is nimble -- it is easy to change things quickly. There are several useful features as well. I really like its simplicity and ease of use. We had relatively basic requirements (no integration with our own systems) and therefore I wanted something that would be quick to develop. It was a relatively easy implementation and the features of the product out of the box satisfied 80% of our requirements. Once you know your way around it admin and updating is straightforward.
Performance Management & Personalised Learning Platform
What users mention about Leapsome See all reviews It is a breeze to understand, it is clear that it has a lot of love and dedication behind, and an utterly talented team working on it, whom unarguably know what they are doing. There is good communication between the assigned contact partner, that is always willing to share best practices. I really like the Leapsome content (I enjoy the blog!), their philosophy and mission. We were surprised by how dynamic the platform is, encouraging mutual feedback and review best practices - clearly it’s much more than just a way to digitise administrative processes.
Employee app & portal for remote teams
What users mention about Blink See all reviews Awesome user experience. It is the best software of its kind to really link teams together. As a team Blink are brilliant. They are extremely proactive in all aspects of our relationship, from concept stage through to BAU. Generally a good, easy to use app that allows good interaction with colleagues as well as getting news and updates out quickly.
360-degree feedback survey solution
Employee engagement and recognition platform for enterprises
What users mention about Reward Gateway See all reviews I love that employees have the choice of how they save money instantly through the app with Instant Vouchers or with generous cashback. The overal benefits have been saving money, it's also a great employee benefit. The site has had great feedback from team members. Flexible, easy to use with a great app. Our colleagues engage with this software more than any other Benefit offering we have.
Internal content creation and knowledge sharing platform
AI-enabled collaboration & communication management solution
What users mention about Orion Voice Platform See all reviews The product is nice looking, the quality of sound is great and the customer service is great. The audio quality is great, the location sharing excellent. The things That I don’t like are all minor, but valid...the software does not work well if you don’t have an iPhone.
Workplace, community & meeting rooms management software
Accelerate Revenues with Customer Engagement Management
What users mention about Totango See all reviews The health Icon is a great way for sales and customer success reps to keep track of a big book of accounts. The ability to build reports, tier accounts by health and dollar value. I how easy it is to customize some aspects. I like the ability to create segments. The ease of use, ability to quickly and easy customize email campaigns and reports.
Cloud-based customer experience management platform
What users mention about Swell CX See all reviews The return on investment has been outstanding. Swell is an awesome company to work with. Ease of use and immediate results. Customer support is very helpful and want you to succeed. Swell has been a great interface to increase our reviews for our new business. The site is easy to use, the campaigns are clear and the invitations are very user friendly for our patients.
Cloud-based usability testing platform for digital assets
What users mention about Userlytics See all reviews SENSITIVE CONTENT HIDDEN] have been so helpful and wonderful during onboarding, using, and running into some bumps. Really like the visual charts of responses, which I'm able to copy and paste in my presentation, great quality of video/audio recordings, and the overall layout of the platform. Thank you to the entire Userlytics team for making it so easy to test, to use and for having the best support. You are changing the game.
User research repository platform for UX teams
Feedback analysis for customer experience
What users mention about Keatext See all reviews Easy to use, good visuals, easy to import data... it was fun to see hypotheses get confirmed or infirmed by the analysis. I got a chance to use Keatext for a client and I loved it. There are so many ways you can use this tool to get better at marketing. Easy-to-use rather it is fun app that will make you love you work.
Net Promoter Score & customer feedback collection
What users mention about Retently See all reviews I felt good about how my customers thought of my business, but it was wonderful to see it in print. There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website. Easy to use, great customer support, great UI, and did exactly what I needed it to do.
Speech analytics tool for small to midsize businesses
What users mention about CallFinder See all reviews We have been extremely happy with everything so far. The setup and onboarding were excellent. Ease of use, ability to score 100% of our calls, and not have to hire a huge team of quality coaches. Being able to see the transcript, setup searches to find keywords. All the support staff, technical folks were really good and made it very easy to get things up and running, the continuous support also makes things extremely good.
Multi-channel customer feedback collection with NPS scoring
What users mention about Delighted See all reviews Easy, user friendly and great analytics are only a few words to describe this product. Also great price for what it allows us to do. Delighted made it very easy for us to survey our users. I really liked the tight integration with Slack and the ability to integrate our data with Delighted data for improved reporting. I like how simply I can create and take customers opinion using my site. I like the simplicity that delighted offers to users.
AI-powered customer feedback analysis
Live Chat, Messaging and Chatbots Solution Provider
What users mention about LivePerson See all reviews Terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation. I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool. The upcoming integration with bots along with rich messaging capabilities provide for a rick communication experience which our customers love.
Text messaging for customer service & team collaboration
What users mention about Zingle See all reviews Great account managers, excellent communication. API is open and we are building a smart bot on top of Zingle. It's super user friendly and the analytics help us keep on top of ensuring our team delivers consistent service levels to our customers. Overall, we are incredibly impressed - it has helped our business in terms of efficiency and our competitive advantage.
Everything you need to know about your digital experience.
What users mention about FullStory See all reviews This is a great tool that I recommend for every website large or small. It can help you better understand users and identify frictions points that lead to more conversions. I love how quick it is to find out the customer segments you are looking for. This is super important when QA-ing software. We tried the other most recommended softwares that do just that, but Fullstory is much more user friendly, smart, easy to use and capable.
The #1 rated CRM for QuickBooks Desktop and Online users
What users mention about Method:CRM See all reviews They have an excellent support team to resolve any minor issues that you face during customization. They provide a wide range of features with great navigation. I love the customizeability of the application and the support to get those things done has been great. Worse CRM on the market. We chose it because it was Canadian and its supposed to sync with our system quickbooks.
Contextual guidance for in-app support
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