HotSchedules vs CharityTracker Comparison

Overview

HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales, generating...

Easy-to-use & HIPAA-compliant human services/social services cloud case management software. Designed for nonprofits to record...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$20.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

210

134

34

4

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

602

332

62

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I also enjoy the creation of House Shifts to help meet projected labor needed. There are some cool reporting functions and the Broadcast feature is great for company-wide announcements.
Its super helpful with mapping weekly schedules and for staff communication. Ease of use could be improved and the app should be free.
Great idea and nice to have for many industries with hourly employees, but I wouldn't view this as a solid solution for large organizations quite yet.

Pros

I love that I can look up people in the system and it keeps track of where they been and how many places they go. I also love that it is so easy to use.
I use it everyday at work to keep track of clients. I was so impressed with this software that I telephoned my Mother and told her how wonderful it is and she should suggest it to the church board.
What I liked most about this software was how user friendly it was and easy to see all the assistance each client has received. I also find the Bulletin feature extremely helpful.

Cons

We are not using HotSchedules and the overall experience has been horrible.
The messages are easy to missed. Since HotSchedules can put out so many notifications - messages get lost in the jumble.
Horrible experience, cannot get customer service to assist us in restarting service that has been interupted or correct verification processes. Delaying our hiring process and reopening of business.

Cons

Identifying the most needy in our community. Avoiding those who would abuse the system.
Cant think of anything I am displeased with. Regret more people are not inputting their info.
The only complaint I have is the form we use to enter in Charity Tracker for "Participant Rights and Responsibilities" there is no where in the form where the Client has a place to sign.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features61
  • API
  • Access Control
  • Activity Dashboard
  • Administrative Reporting
  • Alerts / Escalation
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Budget Control
  • Budgeting
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Certification Tracking
  • Chat
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Customizable Templates
  • Demographic Data Collection
  • Document Management
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Employee Time Tracking
  • Exception Reporting
  • Facility Scheduling
  • Forecasting
  • HIPAA Compliance
  • History Tracking
  • ID Scan
  • Instant Messaging
  • Job Scheduling
  • Labor Cost Reporting
  • Labor Management
  • Labor Projection
  • Leave Tracking
  • Mobile Alerts
  • Overtime Tracking
  • POS
  • POS Integration
  • Payroll Integration
  • Payroll Management
  • Performance Reports
  • Permission Management
  • Projections
  • RFID Scanning
  • Real Time Notifications
  • Real Time Updates
  • Referral Tracking
  • Reporting & Statistics
  • SMS Integration
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • Widgets
  • Total features18
  • API
  • Access Control
  • Activity Dashboard
  • Administrative Reporting
  • Alerts / Escalation
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Budget Control
  • Budgeting
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Certification Tracking
  • Chat
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Customizable Templates
  • Demographic Data Collection
  • Document Management
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Employee Time Tracking
  • Exception Reporting
  • Facility Scheduling
  • Forecasting
  • HIPAA Compliance
  • History Tracking
  • ID Scan
  • Instant Messaging
  • Job Scheduling
  • Labor Cost Reporting
  • Labor Management
  • Labor Projection
  • Leave Tracking
  • Mobile Alerts
  • Overtime Tracking
  • POS
  • POS Integration
  • Payroll Integration
  • Payroll Management
  • Performance Reports
  • Permission Management
  • Projections
  • RFID Scanning
  • Real Time Notifications
  • Real Time Updates
  • Referral Tracking
  • Reporting & Statistics
  • SMS Integration
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • Widgets

Integrations

  • Total integrations7
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrationsN/A
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HotSchedules vs. CharityTracker

See how HotSchedules and CharityTracker stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.