HotSchedules vs eSchedule Comparison

Overview

HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales, generating...

Easy-to-use online software. Highly powerful & modular including: Scheduling, Timekeeping, Certification Tracking, E-Mail/Text...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$1100.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

210

134

34

4

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

(51)

5

4

3

2

1

37

14

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I also enjoy the creation of House Shifts to help meet projected labor needed. There are some cool reporting functions and the Broadcast feature is great for company-wide announcements.
Its super helpful with mapping weekly schedules and for staff communication. Ease of use could be improved and the app should be free.
Great idea and nice to have for many industries with hourly employees, but I wouldn't view this as a solid solution for large organizations quite yet.

Pros

ESchedule provides our agency with an amazing user interface, ease of use, and great backend reporting. All of this is integral to an effective, efficient, and productive scheduling experience.
Great Experience, recommend this service to other EMS directors.
I have a wealth of knowledge available on my phone accessible quickly to determine attendance status, clock times, and sign ups.

Cons

We are not using HotSchedules and the overall experience has been horrible.
The messages are easy to missed. Since HotSchedules can put out so many notifications - messages get lost in the jumble.
Horrible experience, cannot get customer service to assist us in restarting service that has been interupted or correct verification processes. Delaying our hiring process and reopening of business.

Cons

We lost a few features from the other scheduling software.
There are no flags for open shifts so it is easy to miss that a particular day is not fully staffed. There are no text alerts for shifts.
It works but it is more difficult to navigate through then other programs I am familiar with.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features61
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Biometrics
  • Budget Control
  • Budgeting
  • Calendar Management
  • Calendar Sync with Google
  • Certification Management
  • Certification Tracking
  • Chat
  • Class Scheduling
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Contact Database
  • Custom Fields
  • Customizable Reporting
  • Customizable Templates
  • Document Management
  • Drag & Drop Interface
  • Email Alerts
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Employee Time Tracking
  • Equipment Maintenance
  • Equipment Tracking
  • Event Scheduling
  • Exception Reporting
  • Facility Scheduling
  • Filtered Views
  • Forecasting
  • History Tracking
  • Instant Messaging
  • Instructor Scheduling
  • Job Scheduling
  • Labor Cost Reporting
  • Labor Management
  • Labor Projection
  • Leave Tracking
  • Maintenance Scheduling
  • Manual Time Entry
  • Mobile Alerts
  • Overtime Calculation
  • Overtime Tracking
  • POS
  • POS Integration
  • Payroll Integration
  • Payroll Management
  • Performance Reports
  • Permission Management
  • Projections
  • Real Time Notifications
  • Real Time Updates
  • Repair Tracking
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • Sales Reporting
  • Sales Tracking
  • Scheduling
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Training Record Management
  • Vacation Tracking
  • Volunteer Management
  • Widgets
  • Total features36
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Biometrics
  • Budget Control
  • Budgeting
  • Calendar Management
  • Calendar Sync with Google
  • Certification Management
  • Certification Tracking
  • Chat
  • Class Scheduling
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Contact Database
  • Custom Fields
  • Customizable Reporting
  • Customizable Templates
  • Document Management
  • Drag & Drop Interface
  • Email Alerts
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Employee Time Tracking
  • Equipment Maintenance
  • Equipment Tracking
  • Event Scheduling
  • Exception Reporting
  • Facility Scheduling
  • Filtered Views
  • Forecasting
  • History Tracking
  • Instant Messaging
  • Instructor Scheduling
  • Job Scheduling
  • Labor Cost Reporting
  • Labor Management
  • Labor Projection
  • Leave Tracking
  • Maintenance Scheduling
  • Manual Time Entry
  • Mobile Alerts
  • Overtime Calculation
  • Overtime Tracking
  • POS
  • POS Integration
  • Payroll Integration
  • Payroll Management
  • Performance Reports
  • Permission Management
  • Projections
  • Real Time Notifications
  • Real Time Updates
  • Repair Tracking
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • Sales Reporting
  • Sales Tracking
  • Scheduling
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Training Record Management
  • Vacation Tracking
  • Volunteer Management
  • Widgets

Integrations

  • Total integrations7
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations4
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HotSchedules vs. eSchedule

See how HotSchedules and eSchedule stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.