HotSchedules vs Novagems Comparison

Overview

HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales, generating...

Novagems is a workforce management software that helps businesses manage and track activities of security guards. Managers...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

210

134

34

4

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

I also enjoy the creation of House Shifts to help meet projected labor needed. There are some cool reporting functions and the Broadcast feature is great for company-wide announcements.
Its super helpful with mapping weekly schedules and for staff communication. Ease of use could be improved and the app should be free.
Great idea and nice to have for many industries with hourly employees, but I wouldn't view this as a solid solution for large organizations quite yet.

Pros

Cons

We are not using HotSchedules and the overall experience has been horrible.
The messages are easy to missed. Since HotSchedules can put out so many notifications - messages get lost in the jumble.
Horrible experience, cannot get customer service to assist us in restarting service that has been interupted or correct verification processes. Delaying our hiring process and reopening of business.

Cons

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features61
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Approval Process Control
  • Archiving & Retention
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Support
  • Billing & Invoicing
  • Budget Control
  • Budgeting
  • Calendar Management
  • Calendar Sync with Google
  • Certification Tracking
  • Chat
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contract Management
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Dispatch Management
  • Document Management
  • Drag & Drop Interface
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Employee Time Tracking
  • Event Management
  • Exception Reporting
  • Facility Scheduling
  • Forecasting
  • GPS
  • Geolocation
  • Geotargeting
  • History Tracking
  • Incident Management
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Labeling
  • Labor Cost Reporting
  • Labor Management
  • Labor Projection
  • Leave Tracking
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multimedia Support
  • Overtime Tracking
  • POS
  • POS Integration
  • Payroll Integration
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Permission Management
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Resource Management
  • SMS Integration
  • Sales Reporting
  • Sales Tracking
  • Scheduling
  • Self Service Portal
  • Skills Tracking
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Territory Management
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • Visitor Registration
  • Widgets
  • Work Order Management
  • Total features47
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Approval Process Control
  • Archiving & Retention
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Support
  • Billing & Invoicing
  • Budget Control
  • Budgeting
  • Calendar Management
  • Calendar Sync with Google
  • Certification Tracking
  • Chat
  • Clock In / Out
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contract Management
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Dispatch Management
  • Document Management
  • Drag & Drop Interface
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Employee Time Tracking
  • Event Management
  • Exception Reporting
  • Facility Scheduling
  • Forecasting
  • GPS
  • Geolocation
  • Geotargeting
  • History Tracking
  • Incident Management
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Labeling
  • Labor Cost Reporting
  • Labor Management
  • Labor Projection
  • Leave Tracking
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multimedia Support
  • Overtime Tracking
  • POS
  • POS Integration
  • Payroll Integration
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Permission Management
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Resource Management
  • SMS Integration
  • Sales Reporting
  • Sales Tracking
  • Scheduling
  • Self Service Portal
  • Skills Tracking
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Territory Management
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • Visitor Registration
  • Widgets
  • Work Order Management

Integrations

  • Total integrations7
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrationsN/A
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HotSchedules vs. Novagems

See how HotSchedules and Novagems stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.