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HotSchedules vs ScheduleFlex Comparison

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Overview

Category Leaders

HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales, generating...

Shiftboard is the leading provider of workforce scheduling software. Thousands of customers choose Shiftboard to help lower...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

222

142

37

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

116

102

10

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Overall, I really loved my experience with HotSchedules. It was a great program for me to know when and what shifts I was working.

JT

Jennifer T.

Hotschedules won our business by having the best Aloha POS integration of all the companies we spoke with.

GB

Garret B.

It's a great way to communicate between coworkers, on top of scheduling, time off, etc. It's well organized and easy to navigate.

AR

Anonymous Reviewer

Pros

Great service, user friendly and easy to navigate. The tech support is easy and they help you out right away.

SV

Steve V.

Very supportive support team and readily available whenever we required any help. All our feedbacks were heard and acted upon them at the earliest which was very impressive.

RJ

Ramya J.

Once you have a chance to work with it, it makes staffing a breeze. The customer service is fantastic and receptive to all questions.

AR

Anonymous Reviewer

Cons

Customer service is terrible. I have emailed and called about 3 open tickets and no one will call me back or respond.

MB

Megan B.

The most annoying thing about is the notifications. I think everyone gets all the notifications.

Tsagaan T.

Overall, every restaurant should seriously look into an app like HotSchedules. It saves time and stress on all, avoiding hand written notes that get lost.

AR

Anonymous Reviewer

Cons

The texting feature is too expensive and what was told to me in the beginning is not what is being charged.

MM

M M.

Time clock is a bit of an issue for the staff, majority of time it give problems and staff is unable to clock in or out of their shift.

SA

Shelly Ann C.

The receipt of multiple emails from multiple people is overwhelming. I know that can be modified from the user end, but it is still obnoxious.

PK

Patti K.

  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features61
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Auto Scheduler
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Candidate Management
  • Certification Tracking
  • Clock In / Out
  • Communication Management
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Cost Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Facility Scheduling
  • Float Pool Management
  • For Healthcare
  • For Staffing Agencies
  • Forecasting
  • GPS
  • Group Scheduling
  • Job Application Management
  • Jobs Board
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Leave Tracking
  • Messaging
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Onboarding
  • Online Booking
  • Online Scheduling
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Sales Reports
  • Schedule Distribution
  • Scheduling
  • Self Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Talent Acquisition
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Temporary Staffing
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Management
  • Total features84
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Auto Scheduler
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Candidate Management
  • Certification Tracking
  • Clock In / Out
  • Communication Management
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Cost Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Facility Scheduling
  • Float Pool Management
  • For Healthcare
  • For Staffing Agencies
  • Forecasting
  • GPS
  • Group Scheduling
  • Job Application Management
  • Jobs Board
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Leave Tracking
  • Messaging
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Onboarding
  • Online Booking
  • Online Scheduling
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Sales Reports
  • Schedule Distribution
  • Scheduling
  • Self Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Talent Acquisition
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Temporary Staffing
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Management

Integrations

  • Total integrations11
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Slack
  • SuccessFactors
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • Total integrations2
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Slack
  • SuccessFactors
  • Twitter
  • Workday HCM
  • Xero
  • Zapier