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HotSchedules vs ScheduleFlex Comparison
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Overview
HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales, generating...
Shiftboard is the leading provider of workforce scheduling software. Thousands of customers choose Shiftboard to help lower...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Overall, I really loved my experience with HotSchedules. It was a great program for me to know when and what shifts I was working.
Hotschedules won our business by having the best Aloha POS integration of all the companies we spoke with.
It's a great way to communicate between coworkers, on top of scheduling, time off, etc. It's well organized and easy to navigate.
Pros
Once you have a chance to work with it, it makes staffing a breeze. The customer service is fantastic and receptive to all questions.
Great service, user friendly and easy to navigate. The tech support is easy and they help you out right away.
Very supportive support team and readily available whenever we required any help. All our feedbacks were heard and acted upon them at the earliest which was very impressive.
Cons
Customer service is terrible. I have emailed and called about 3 open tickets and no one will call me back or respond.
The most annoying thing about is the notifications. I think everyone gets all the notifications.
Tsagaan T.
Overall, every restaurant should seriously look into an app like HotSchedules. It saves time and stress on all, avoiding hand written notes that get lost.
Cons
The texting feature is too expensive and what was told to me in the beginning is not what is being charged.
Time clock is a bit of an issue for the staff, majority of time it give problems and staff is unable to clock in or out of their shift.
The receipt of multiple emails from multiple people is overwhelming. I know that can be modified from the user end, but it is still obnoxious.
Key features
- Total features76
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Applicant Tracking
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Auto Scheduler
- Automated Scheduling
- Availability Management
- Budgeting/Forecasting
- Calendar Management
- Calendar Sync
- Candidate Management
- Certification Tracking
- Clock In/Out
- Collaboration Tools
- Communication Management
- Compensation Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Cost Management
- Customer Database
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Profiles
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Facility Scheduling
- Float Pool Management
- For Staffing Agencies
- Forecasting
- GPS
- Group Scheduling
- Inventory Management
- Job Application Management
- Jobs Board
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Leave Tracking
- Messaging
- Messaging/Shift Dispatching
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Language
- Multi-Location
- Onboarding
- Online Booking
- Online Scheduling
- Online Time Clock
- Overtime Calculation
- Payroll Management
- Performance Management
- Performance Metrics
- Point of Sale (POS)
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real Time Updates
- Real-time Scheduling
- Recipe Management
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Role-Based Permissions
- SMS Messaging
- Sales Reports
- Sales Trend Analysis
- Schedule Distribution
- Scheduling
- Self Scheduling
- Self Service Portal
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Status Tracking
- Talent Acquisition
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Calendars
- Temporary Staffing
- Third Party Integrations
- Time Off Management
- Time Off Requests
- Timesheet Management
- Training Management
- Vacation/Leave Tracking
- Variable Workforce
- Workflow Management
- Total features84
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Applicant Tracking
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Auto Scheduler
- Automated Scheduling
- Availability Management
- Budgeting/Forecasting
- Calendar Management
- Calendar Sync
- Candidate Management
- Certification Tracking
- Clock In/Out
- Collaboration Tools
- Communication Management
- Compensation Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Cost Management
- Customer Database
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Profiles
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Facility Scheduling
- Float Pool Management
- For Staffing Agencies
- Forecasting
- GPS
- Group Scheduling
- Inventory Management
- Job Application Management
- Jobs Board
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Leave Tracking
- Messaging
- Messaging/Shift Dispatching
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Language
- Multi-Location
- Onboarding
- Online Booking
- Online Scheduling
- Online Time Clock
- Overtime Calculation
- Payroll Management
- Performance Management
- Performance Metrics
- Point of Sale (POS)
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real Time Updates
- Real-time Scheduling
- Recipe Management
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Role-Based Permissions
- SMS Messaging
- Sales Reports
- Sales Trend Analysis
- Schedule Distribution
- Scheduling
- Self Scheduling
- Self Service Portal
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Status Tracking
- Talent Acquisition
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Calendars
- Temporary Staffing
- Third Party Integrations
- Time Off Management
- Time Off Requests
- Timesheet Management
- Training Management
- Vacation/Leave Tracking
- Variable Workforce
- Workflow Management
Integrations
- Total integrations14
- ADP Workforce Now
- BambooHR
- Gmail
- Google Calendar
- Google Workspace
- Greenhouse
- Indeed
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Okta
- SAP SuccessFactors HXM Suite
- Slack
- Workday HCM
- Xero
- Zapier
- iCIMS Talent Cloud
- Total integrations2
- ADP Workforce Now
- BambooHR
- Gmail
- Google Calendar
- Google Workspace
- Greenhouse
- Indeed
- LinkedIn for Business
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Okta
- SAP SuccessFactors HXM Suite
- Slack
- Workday HCM
- Xero
- Zapier
- iCIMS Talent Cloud
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