HotSchedules vs uSked Comparison

Overview

HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales, generating...

uSked is a scheduling tool and logistics management platform for businesses which offer hourly-based services. The cloud-based...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

210

133

34

4

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.5

(66)

5

4

3

2

1

40

22

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I also enjoy the creation of House Shifts to help meet projected labor needed. There are some cool reporting functions and the Broadcast feature is great for company-wide announcements.
Its super helpful with mapping weekly schedules and for staff communication. Ease of use could be improved and the app should be free.
Great idea and nice to have for many industries with hourly employees, but I wouldn't view this as a solid solution for large organizations quite yet.

Pros

It’s hard to describe what good about uSked, because the good parts about it are so user friendly.
The uSked team really cares about making the software fit your needs and the interaction with them has been wonderful.
The ease of being able to look up my assignments with all the details listed. Also, I liked being about to search for jobs that are posted to see if I want to accept them.

Cons

We are not using HotSchedules and the overall experience has been horrible.
The messages are easy to missed. Since HotSchedules can put out so many notifications - messages get lost in the jumble.
Horrible experience, cannot get customer service to assist us in restarting service that has been interupted or correct verification processes. Delaying our hiring process and reopening of business.

Cons

The lack of address compatibility with Google maps is also limiting. It currently only is comparable with Apple Maps, which is a supremely inferior app compared with Google Maps.
If there is an attachment to the request, it will open, but a link within the description does not open). Again, this problem is only on the mobile app.
The only difficult part is working for other agencies who do not use this platform.
  • Vendor responds to reviews
  • Last review13 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features61
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Appointment Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billable Hours Tracking
  • Budget Control
  • Budgeting
  • Bulk Send
  • Calendar Management
  • Calendar Sync with Google
  • Certification Tracking
  • Chat
  • Clock In / Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Document Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Employee Time Tracking
  • Event Scheduling
  • Exception Reporting
  • Facility Scheduling
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forecasting
  • HIPAA Compliance
  • History Tracking
  • Instant Messaging
  • Invoice Management
  • Job Scheduling
  • Labor Cost Reporting
  • Labor Management
  • Labor Projection
  • Leave Tracking
  • Mobile Alerts
  • Overtime Tracking
  • POS
  • POS Integration
  • Payroll Integration
  • Payroll Management
  • Performance Reports
  • Permission Management
  • Projections
  • Real Time Notifications
  • Real Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • SMS Integration
  • Sales Reporting
  • Sales Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • Widgets
  • Total features27
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Appointment Management
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billable Hours Tracking
  • Budget Control
  • Budgeting
  • Bulk Send
  • Calendar Management
  • Calendar Sync with Google
  • Certification Tracking
  • Chat
  • Clock In / Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Document Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Employee Time Tracking
  • Event Scheduling
  • Exception Reporting
  • Facility Scheduling
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Forecasting
  • HIPAA Compliance
  • History Tracking
  • Instant Messaging
  • Invoice Management
  • Job Scheduling
  • Labor Cost Reporting
  • Labor Management
  • Labor Projection
  • Leave Tracking
  • Mobile Alerts
  • Overtime Tracking
  • POS
  • POS Integration
  • Payroll Integration
  • Payroll Management
  • Performance Reports
  • Permission Management
  • Projections
  • Real Time Notifications
  • Real Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • SMS Integration
  • Sales Reporting
  • Sales Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Time Clock
  • Time Clock Integration
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • Widgets

Integrations

  • Total integrations7
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations1
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HotSchedules vs. uSked

See how HotSchedules and uSked stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.