HR Acuity vs Filevine

Clio

Apptivo

PracticePanther Legal Software

Smartsupp

SmartAdvocate

TOPdesk

Compare HR Acuity and Filevine based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

Drive your online sales through conversations. Smartsupp is your personal online shopping assistant combining live chat, chatbots, and video recordings. As one of the most popular live chat solutions, we help 50,000 active webshops of all sizes worldwide turn website visitors into loyal customers.

The employee relations & investigation solution that companies trust to help them track, investigate and analyze issues the right way.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Built-In Database

Case Management

Collaboration Tools

Compliance Management

Configurable Workflow

Contact Management

Corrective and Preventive Actions (CAPA)

Customizable Templates

Data Management

Document Management

Incident Management

Intake Management

Interaction Tracking

Issue Management

Issue Tracking

Knowledge Base Management

Reporting & Statistics

Reporting/Analytics

Search/Filter

Single Sign On

SSL Security

Subject Profiles

Third-Party Integrations

HR Acuity

Web-based

ER Manager

I appreciate that the integration was fairly easily accomplished, the customer service is fantastic and the HR Acuity Round Table discussions are extremely relevant and informational.

I refer to the date that entered for me and my entire team. Overall quality and ease of use is wonderful.

People Operations Director

HR Acuity has a robust online support and training center. Responsiveness and customer service from all our HRAcuity contacts is outstanding.

This results in reports appearing unprofessional. I have also noticed that updates made within the issue dialogue box do not always appear on the summary reports, which is very frustrating.

Employee Relations Manager

Several things:  1 In a fast paced function, it is incredibly helpful to have a tool support the team with the process consistencies and the information flow that is required to make good decisions.

The Leadership is very passionate about Employee Relations and it shows. There are not ANY other products that I am aware of that are this in tune with what is happening with Employee Relations.

Overall I have enjoyed working in HR Acuity and believe that the team has realized increased productivity.

Driver Relations Specialist

It would help if you could reopen cases and also delete documents that are attached to the wrong closed case in error.

Employee Relations Associate

In particular, if you are trying to copy/paste text from a Word doc for example, the formatting becomes very difficult to manipulate.

Recruiter

It has been a struggle to find the time and a organized way to track employee relation conversations and FMLA.

HR Acuity screenshot: HR Acuity case management interface

HR Acuity screenshot: HR Acuity Custom dashboards to help visualize & report out on trends & insights

HR Acuity screenshot: HR Acuity User friendly Support Center

Large Enterprises

Ranked #1, Clio is the leading law practice management software used by over 150,000 lawyers and with the most 5-star reviews. The only legal software with 1,500+ reviews on Capterra. 

Clio is a cloud-based legal practice management solution that lets you manage your law firm securely from anywhere

Our all-in-one system is loaded with features, capabilities, and reporting that other case management software systems don’t have. Join some of the top Law Firms using SmartAdvocate to make their firms more efficient and more profitable.

PantherPanther is the highest-rated, easiest-to-use law practice management software on the market. Automate and streamline firm operations from anywhere.

Filevine is a comprehensive platform supercharged by AI. Streamline your case management with the platform trusted by 125,000+ users

2-Way Messaging

Accounting Integration

Activity Tracking

AI/Machine Learning

Archiving & Retention

Audit Trail

Automatic Backup

Automatic Billing

Bankruptcy Case Management

Billable & Non-Billable Hours

Billable Items Tracking

Billing & Invoicing

Billing Rate Management

Calendar Management

Calendar Sync

Case Notes

Client Database

Client Management

Client Portal

Communication Management

Conflict Management

Conflict Tracking

Contact Database

Contract/License Management

Court Rules-Based Scheduling

Credit Card Processing

Customer Database

Customizable Fields

Customizable Forms

Customizable Reports

Data Import/Export

Data Visualization

Deadline Management

Docket Management

Document Automation

Document Capture

Document Classification

Document Generation

Document Review

Document Storage

Document Templates

Electronic Payments

Electronic Signature

Email Management

Email Tracking

Employee Management

Expense Tracking

File Management

File Sharing

For Family Law

For Lawyers

For Legal Professionals

Forms Management

Full Text Search

Inspection Management

Invoice Management

Legal Case Management

Matter Management

Microsoft Outlook Integration

Mobile Access

Mobile App

Multi-Location

Online Payments

Optical Character Recognition

Payment Processing

Process/Workflow Automation

Project Time Tracking

Records Management

Reminders

Secure Data Storage

SMS Messaging

Spend Management

Staff Calendar

Status Tracking

Task Management

Task Progress Tracking

Task Scheduling

Time & Expense Tracking

Filevine

Android

Linux

Windows

iPad

iPhone

Litigation Paralegal/office mgr

Overall experience with Filevine has been amazing. Everyone in the office seems to love it and it works very smoothly with what we use it for.

Paralegal

I made an error by entering some info into the wrong project - I was unable to delete it.

Partner

They are unresponsive to these concerns, with their standard response being that we should just do more training. The system is clumsy and the customer service is awful.

Everything can be customized. The text features are great too, it's always so nice to be able to read back and reference texts between the client and attorney or the client and myself.

Legal Assistant

The flexibility of Filevine to match our firm's specific needs has been wonderful. The Filevine Outlook extension is particularly helpful in aiding communications.

Litigation Paralegal

I especially like that it's web based and accessible anywhere. Seeing what everyone has done on the project/file is beneficial and the search options are great.

The fax integration feature is fantastic. It is a great way to organize and work your file and keeps all team members updated on the file status and tasks completed and done.

Receptionist/Admin

Filevine is so simple to use and we appreciate the ability to create projects for anything the firm needs. I particularly like the report builder.

So in addition to wasting all the money we spent on training, we wasted a full day of work.

Firm Administrator

The ease of use is by far the nicest aspect of the software. I also like how frequently the product is improved and new features are added.

Its is extremely well organized with advanced capabilities that exceed TrialWorks by a great margin. The customer support is night and day.

I really enjoy using Filevine. It's so easy to use and I have enjoyed being able to customize it.

Owner

We have greatly increased efficiency and client communication. It is helping us grow and we have seen a definite increase in revenue.

Office Manager

The only negative to speak of was the rollout itself. Not alot of guidance back when we purchased the product.

I like the customization. Also like the faxing directly from the system.

Legal Administrator / Paralegal

They are constantly updating the program and adding new features or adding enhancements to make the existing features work better. Customer support is easy to reach and quick to respond.

owner/attorney

It seemed like a highly customized and intuitive interface. I wanted to be able to ditch a server and have an integrated practice management system, and one I could use through the web.

attorney

Its convenient for information storage but so far the benefits are outweighed by the cost.

HR Acuity vs Filevine Comparison

HR Acuity

Filevine

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives