iTouchVision HR Helpdesk vs Gatekeeper Comparison

Overview

HR Helpdesk and Case Management is a platform that enables you to manage employees requests (salary enquiries, holidays,...

Supplier and Contract Management in the Cloud. Simple to use, powerful and customised to your business.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£19.98/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$695.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.7

(34)

5

4

3

2

1

27

6

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Ease of use of the system itself, client service and help is outstanding and realistic to the needs of businesses in different sectors.
Gatekeeper has been a super helpful tool for our company in streamlining our contract management and approval process.
Gatekeeper has a clean user interface, it's easy to use, and the customer support has been excellent.

Cons

Cons

We simply didn't have the manpower to take on this challenge alone.
On the part of the costumer sales it could be a bit confusing to complete so many details.
I have no hesitation in strongly recommending Gatekeeper.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features2
  • API
  • Activity Dashboard
  • Audit Trail
  • Case Management
  • Collaboration Tools
  • Customizable Templates
  • Electronic Signature Capture
  • Knowledge Base Management
  • Multi-Currency
  • Order Approval
  • Procurement Management
  • Receiving
  • Reminders
  • Risk Alerts
  • Search Functionality
  • Single Sign On
  • Supplier Management
  • Total features16
  • API
  • Activity Dashboard
  • Audit Trail
  • Case Management
  • Collaboration Tools
  • Customizable Templates
  • Electronic Signature Capture
  • Knowledge Base Management
  • Multi-Currency
  • Order Approval
  • Procurement Management
  • Receiving
  • Reminders
  • Risk Alerts
  • Search Functionality
  • Single Sign On
  • Supplier Management

Integrations

  • Total integrations3
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations14
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iTouchVision HR Helpdesk vs. Gatekeeper

See how iTouchVision HR Helpdesk and Gatekeeper stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.