iTouchVision HR Helpdesk vs Novagems Comparison

Overview

HR Helpdesk and Case Management is a platform that enables you to manage employees requests (salary enquiries, holidays,...

Novagems is a workforce management software that helps businesses manage and track activities of security guards. Managers...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£19.98/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features2
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Archiving & Retention
  • Attendance Tracking
  • Automated Scheduling
  • Barcode Support
  • Billing & Invoicing
  • Calendar Management
  • Case Management
  • Chat
  • Contract Management
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Dispatch Management
  • Employee Database
  • Event Management
  • GPS
  • Geolocation
  • Geotargeting
  • History Tracking
  • Incident Management
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Labeling
  • Maintenance Scheduling
  • Monitoring
  • Multimedia Support
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Monitoring
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Resource Management
  • Scheduling
  • Self Service Portal
  • Skills Tracking
  • Status Tracking
  • Summary Reports
  • Task Scheduling
  • Territory Management
  • Visitor Registration
  • Work Order Management
  • Total features47
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Archiving & Retention
  • Attendance Tracking
  • Automated Scheduling
  • Barcode Support
  • Billing & Invoicing
  • Calendar Management
  • Case Management
  • Chat
  • Contract Management
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Dispatch Management
  • Employee Database
  • Event Management
  • GPS
  • Geolocation
  • Geotargeting
  • History Tracking
  • Incident Management
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Labeling
  • Maintenance Scheduling
  • Monitoring
  • Multimedia Support
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Monitoring
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Resource Management
  • Scheduling
  • Self Service Portal
  • Skills Tracking
  • Status Tracking
  • Summary Reports
  • Task Scheduling
  • Territory Management
  • Visitor Registration
  • Work Order Management

Integrations

  • Total integrations3
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrationsN/A
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iTouchVision HR Helpdesk vs. Novagems

See how iTouchVision HR Helpdesk and Novagems stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.