iTouchVision HR Helpdesk Features

iTouchVision HR Helpdesk

Save time dealing with employee enquiries

5.0/5 (1 review)

iTouchVision HR Helpdesk Feature Summary

  • Allow employees to raise service requests via online forms
  • Roles based access control
  • Allow employees to submit reports via online forms
  • Employee self service portal
  • Enables HR staff to see all cases at a glance
  • Dashboard reporting that allows view on the workload
  • Give those cases a priority level
  • Multi-language app
  • Allocate and track cases
  • Multi-channel app (web, mobile, contact centre)
  • Full case lifecycle management
  • Support 24h/day
  • Edit and add online forms yourself
  • Secure access via 256 Bit SSL encryption
  • Option: enable employees to contact you anonymously
  • Option: Contact centre for a personal touch
  • Data management (employees' name, role, ...)
  • Document storage

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API
Absence Management
Access Control
Activity Dashboard
Applicant Tracking
Applications Management
Approval Process Control
Attendance Tracking
Audit Trail
Automatic Notifications
Benefits Management
Calendar Management
Case Management
Commenting
Custom Fields
Customizable Branding
Customizable Reporting
Data Filtering
Data Import
Data Import/Export
Data Visualization
Document Management
Document Storage
Email Alerts
Email Invitations & Reminders
Email Notifications
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profile
Employee Self Service
Employee Time Tracking
Goal Setting / Tracking
HR Management
Human Resource Integration
Job Application Management
Leave Tracking
Multi-Currency
Multi-Language
Organizational Charting
Payroll Integration
Performance Appraisal
Performance Management
Performance Reports
Permission Management
Real Time Reporting
Receiving
Records Management
Recruitment Management
Reminders
Reporting & Statistics
Role-Based Permissions
SSL Security
Salary History
Secure Data Storage
Sick Leave Tracking
Third Party Integration
Time Off Requests
Vacation Tracking
Visit WebsiteCompare App
API
Absence Management
Access Control
Activity Dashboard
Applicant Tracking
Applications Management
Approval Process Control
Attendance Tracking
Audit Trail
Automatic Notifications
Benefits Management
Calendar Management
Case Management
Commenting
Custom Fields
Customizable Branding
Customizable Reporting
Data Filtering
Data Import
Data Import/Export
Data Visualization
Document Management
Document Storage
Email Alerts
Email Invitations & Reminders
Email Notifications
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profile
Employee Self Service
Employee Time Tracking
Goal Setting / Tracking
HR Management
Human Resource Integration
Job Application Management
Leave Tracking
Multi-Currency
Multi-Language
Organizational Charting
Payroll Integration
Performance Appraisal
Performance Management
Performance Reports
Permission Management
Real Time Reporting
Receiving
Records Management
Recruitment Management
Reminders
Reporting & Statistics
Role-Based Permissions
SSL Security
Salary History
Secure Data Storage
Sick Leave Tracking
Third Party Integration
Time Off Requests
Vacation Tracking
Learn moreCompare App

iTouchVision HR Helpdesk Feature Reviews

1 reviewers had the following to say about iTouchVision HR Helpdesk's features:

Anonymous
A verified reviewer
Verified Reviewer

Extremely helpful and supportive

2015-05-11

It has also allowed our residents to contact or report issues to the council at their own convenience.

Source: GetApp
Helpful?   Yes   No
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