Hyphen vs Cocoom Comparison

Overview

Betterworks Engage provides mobile-friendly employee surveys, pulse polls and bottom-up employee conversations combined with...

Cocoom is a content creation and knowledge sharing platform for project management and team collaboration. The internal communication...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$2.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(39)

5

4

3

2

1

28

10

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I would also like to highlight the tireless efforts of the Hyphen team in answering any questions we have. They go above and beyond to ensure our use of the system is as seamless as possible.
The ease of setting up surveys, response from their team, and roll out of the surveys has been fantastic. Gathering and reviewing the data is also very easy but time-consuming.
The customer service has been great and very supportive to what we are looking to achieve.

Pros

Cons

Before Hyphen, we were knee deep in comments with no additional insight; which put us in a terrible place. We'd given our employees a voice, but we didn't know who was speaking.
Some of the things in the tool set up are quite confusing: there are 3 ways of checking participation and users have a lot of questions about that.
There was an overly ambitios anonymity filter that was removing a lot of my responses, but again, as soon as I reported the issue, the team immediately fixed the problem.

Cons

  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features26
  • 360 Degree Feedback
  • API
  • Action Planning
  • Archiving & Retention
  • Benchmarking
  • Brainstorming
  • Calendar Management
  • Collaboration Tools
  • Contact Management
  • Content Filter
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Document Management
  • Drag & Drop Interface
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Reward Programs
  • Engagement Analytics
  • Event Calendar
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Heatmap
  • Interactive Content
  • Knowledge Base Management
  • Multi-Channel Communication
  • Multiple Format Support
  • Newsletter Management
  • Online Forums
  • Performance Appraisal
  • Performance Management
  • Predictive Analytics
  • Project Management
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Role-Based Permissions
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Trend Analysis
  • Total features26
  • 360 Degree Feedback
  • API
  • Action Planning
  • Archiving & Retention
  • Benchmarking
  • Brainstorming
  • Calendar Management
  • Collaboration Tools
  • Contact Management
  • Content Filter
  • Content Library
  • Content Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Document Management
  • Drag & Drop Interface
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Reward Programs
  • Engagement Analytics
  • Event Calendar
  • Feedback Collection
  • Feedback Management
  • Gamification
  • Heatmap
  • Interactive Content
  • Knowledge Base Management
  • Multi-Channel Communication
  • Multiple Format Support
  • Newsletter Management
  • Online Forums
  • Performance Appraisal
  • Performance Management
  • Predictive Analytics
  • Project Management
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Role-Based Permissions
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Trend Analysis

Integrations

  • Total integrations5
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations4
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hyphen vs. Cocoom

See how Hyphen and Cocoom stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.