Hyphen vs Fulcrum Comparison

Overview

Betterworks Engage provides mobile-friendly employee surveys, pulse polls and bottom-up employee conversations combined with...

Fulcrum is a cloud-based custom form creation and mobile data collection solution designed to enhance workflows at all stages...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$2.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$22.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(39)

5

4

3

2

1

28

10

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

115

31

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I would also like to highlight the tireless efforts of the Hyphen team in answering any questions we have. They go above and beyond to ensure our use of the system is as seamless as possible.
The ease of setting up surveys, response from their team, and roll out of the surveys has been fantastic. Gathering and reviewing the data is also very easy but time-consuming.
The customer service has been great and very supportive to what we are looking to achieve.

Pros

The best thing that I have found is the ease of uploading and downloading data.
The best attribute about the softwares was Fulcrums easy functionality.
Software is good only having difficulty because it is getting changed so much on us. But the company we are working for.

Cons

Before Hyphen, we were knee deep in comments with no additional insight; which put us in a terrible place. We'd given our employees a voice, but we didn't know who was speaking.
Some of the things in the tool set up are quite confusing: there are 3 ways of checking participation and users have a lot of questions about that.
There was an overly ambitios anonymity filter that was removing a lot of my responses, but again, as soon as I reported the issue, the team immediately fixed the problem.

Cons

As i am limited in what software i have access to it has been difficult to add background map data so that something is displayed when the mobile device has no coverage.
I dislike that you can only attach one picture at a time to some things.
Also, the GIS funcitons were a bit limited but again, i undertand this is not the original prupose of the tool.
  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last review23 days ago

Key features

  • Total features26
  • 360 Degree Feedback
  • API
  • Action Planning
  • Activity Tracking
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Barcode Scanning
  • Billing & Invoicing
  • CRM Integration
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Verification
  • Dispatch Management
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Employee Communities
  • Employee Onboarding
  • Employee Reward Programs
  • Engagement Analytics
  • Equipment Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • Forms Management
  • Full Text Search
  • GPS
  • Gamification
  • Heatmap
  • History Tracking
  • Inventory Management
  • Location Tracking
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multiple Format Support
  • Offline Access
  • Online Forums
  • Performance Appraisal
  • Permission Management
  • Predictive Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Records Management
  • Remote File Access
  • Reporting & Statistics
  • Requirements Management
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • Single Sign On
  • Subcontractor Management
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Text Editing
  • Trend Analysis
  • Version Control
  • Video Management
  • Work Order Management
  • Workflow Management
  • Total features53
  • 360 Degree Feedback
  • API
  • Action Planning
  • Activity Tracking
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Barcode Scanning
  • Billing & Invoicing
  • CRM Integration
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Verification
  • Dispatch Management
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Employee Communities
  • Employee Onboarding
  • Employee Reward Programs
  • Engagement Analytics
  • Equipment Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • Forms Management
  • Full Text Search
  • GPS
  • Gamification
  • Heatmap
  • History Tracking
  • Inventory Management
  • Location Tracking
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multiple Format Support
  • Offline Access
  • Online Forums
  • Performance Appraisal
  • Permission Management
  • Predictive Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Updates
  • Records Management
  • Remote File Access
  • Reporting & Statistics
  • Requirements Management
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • Single Sign On
  • Subcontractor Management
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Text Editing
  • Trend Analysis
  • Version Control
  • Video Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations5
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations4
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hyphen vs. Fulcrum

See how Hyphen and Fulcrum stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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