Hyphen vs Hivebrite Comparison

Overview

Betterworks Engage provides mobile-friendly employee surveys, pulse polls and bottom-up employee conversations combined with...

Hivebrite is an all-in-one community management and engagement platform that helps you build brand engagement and opportunities...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$2.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5000.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(39)

5

4

3

2

1

28

10

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.6

(30)

5

4

3

2

1

19

11

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I would also like to highlight the tireless efforts of the Hyphen team in answering any questions we have. They go above and beyond to ensure our use of the system is as seamless as possible.
The ease of setting up surveys, response from their team, and roll out of the surveys has been fantastic. Gathering and reviewing the data is also very easy but time-consuming.
The customer service has been great and very supportive to what we are looking to achieve.

Pros

Hivebrite are a great company to work with - responsive and supportive to our needs they offer a great service that is affordable for an SME like ours. I would highly recommend.
It is was nice to work with such an experienced partner in community management, that not only offers good value for money, but also offers good advice in building a professional community platform.
The possibility to integrate external content is amazing as this allow me to bring huge value to my community.

Cons

Before Hyphen, we were knee deep in comments with no additional insight; which put us in a terrible place. We'd given our employees a voice, but we didn't know who was speaking.
Some of the things in the tool set up are quite confusing: there are 3 ways of checking participation and users have a lot of questions about that.
There was an overly ambitios anonymity filter that was removing a lot of my responses, but again, as soon as I reported the issue, the team immediately fixed the problem.

Cons

With all this functionality housed under one roof, I no longer need to waste time toggling back and forth between my alumni CRM/Eventbrite/MailChimp/etc.
There is a bit of a learning curve to Hivebrite and sometimes people are hesitant to add "one more thing" to their arsenal.
The lack of customizable options when it comes to font, color, sizing, and general edits.
  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features26
  • 360 Degree Feedback
  • @mentions
  • ACH Payment Processing
  • API
  • Access Control
  • Action Planning
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Application Integration
  • Authentication
  • Automatic Notifications
  • Built-In Database
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Content Filter
  • Content Management
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Onboarding
  • Employee Reward Programs
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Ticketing
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Filtered Views
  • Gamification
  • Geographic Maps
  • Heatmap
  • Indexing
  • Instant Messaging
  • Invoice Management
  • Jobs Board Integration
  • Knowledge Base Management
  • Labeling
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multiple Format Support
  • Newsletter Management
  • Online Booking Integration
  • Online Forums
  • Performance Appraisal
  • Permission Management
  • Personalized Profiles
  • Predictive Analytics
  • RSS Feeds
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Social Media Integration
  • Subscription Management
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Trend Analysis
  • User Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Analytics
  • Web Forms
  • Website Integration
  • Website Management
  • Total features86
  • 360 Degree Feedback
  • @mentions
  • ACH Payment Processing
  • API
  • Access Control
  • Action Planning
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Application Integration
  • Authentication
  • Automatic Notifications
  • Built-In Database
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Content Filter
  • Content Management
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Onboarding
  • Employee Reward Programs
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Event Ticketing
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Filtered Views
  • Gamification
  • Geographic Maps
  • Heatmap
  • Indexing
  • Instant Messaging
  • Invoice Management
  • Jobs Board Integration
  • Knowledge Base Management
  • Labeling
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multiple Format Support
  • Newsletter Management
  • Online Booking Integration
  • Online Forums
  • Performance Appraisal
  • Permission Management
  • Personalized Profiles
  • Predictive Analytics
  • RSS Feeds
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Login
  • Single Sign On
  • Social Media Integration
  • Subscription Management
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Trend Analysis
  • User Management
  • Visual Analytics
  • WYSIWYG Editor
  • Web Analytics
  • Web Forms
  • Website Integration
  • Website Management

Integrations

  • Total integrations5
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations12
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hyphen vs. Hivebrite

See how Hyphen and Hivebrite stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.