Engage Features

Engage

Real-time feedback & engagement at team or company level

4.67/5 (39 reviews)

Competitor Feature Comparison

360 Degree Feedback
API
Access Controls/Permissions
Action Management
Assessment Management
Benchmarking
Compensation Management
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Analysis Tools
Data Import/Export
Employee Management
Employee Onboarding
Employee Recognition
Employee Reward Programs
Employee Self Service
Engagement Tracking
Feedback Management
Gamification
Goal Setting / Tracking
Mobile Survey
Multi-Channel Distribution
Negative Feedback Management
On-going Performance Tracking
Onboarding
Peer Appraisals
Performance Appraisal
Performance Management
Performance Review Management
Pulse Surveys
Question Branching
Question Library
Question Piping
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Reminders
Reporting & Statistics
Reporting/Analytics
Response Quotas
Response Validation
Review Cycle Tracking
Role-Based Permissions
Self Assessment
Self Service Portal
Skip Logic
Support Audio/Images/Video
Survey Builder
Surveys & Feedback
Training Management
URL Customization
Learn moreCompare App
360 Degree Feedback
API
Access Controls/Permissions
Action Management
Assessment Management
Benchmarking
Compensation Management
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Analysis Tools
Data Import/Export
Employee Management
Employee Onboarding
Employee Recognition
Employee Reward Programs
Employee Self Service
Engagement Tracking
Feedback Management
Gamification
Goal Setting / Tracking
Mobile Survey
Multi-Channel Distribution
Negative Feedback Management
On-going Performance Tracking
Onboarding
Peer Appraisals
Performance Appraisal
Performance Management
Performance Review Management
Pulse Surveys
Question Branching
Question Library
Question Piping
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Reminders
Reporting & Statistics
Reporting/Analytics
Response Quotas
Response Validation
Review Cycle Tracking
Role-Based Permissions
Self Assessment
Self Service Portal
Skip Logic
Support Audio/Images/Video
Survey Builder
Surveys & Feedback
Training Management
URL Customization
Visit WebsiteCompare App
360 Degree Feedback
API
Access Controls/Permissions
Action Management
Assessment Management
Benchmarking
Compensation Management
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Analysis Tools
Data Import/Export
Employee Management
Employee Onboarding
Employee Recognition
Employee Reward Programs
Employee Self Service
Engagement Tracking
Feedback Management
Gamification
Goal Setting / Tracking
Mobile Survey
Multi-Channel Distribution
Negative Feedback Management
On-going Performance Tracking
Onboarding
Peer Appraisals
Performance Appraisal
Performance Management
Performance Review Management
Pulse Surveys
Question Branching
Question Library
Question Piping
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Reminders
Reporting & Statistics
Reporting/Analytics
Response Quotas
Response Validation
Review Cycle Tracking
Role-Based Permissions
Self Assessment
Self Service Portal
Skip Logic
Support Audio/Images/Video
Survey Builder
Surveys & Feedback
Training Management
URL Customization
Visit WebsiteCompare App

Mobile apps

iOS App


3 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


72 reviews

Engage Feature Reviews

25 reviewers had the following to say about Engage's features:

Nathalie L.

Employee engagement, the Hyphen way!

2017-02-21

Great reporting content and format, no analytical expertise needed!

Pros

most easy tool to measure and drive employee engagement

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Johanna H.

Hyphen Review

2019-08-21

We are working on improving our organizational culture, achieving alignment in our vision, mission, and priorities, and improving recruitment & retention of specific segments.

Pros

The software gave us this amazing way to reconnect with our employees after a long time of no engagement.

Cons

For many good reasons, it's not possible to export all of your data at once, however, the customer service team worked with me to get just what I needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacob C.

Verified Reviewer

A great system to identify employee trends and attitudes!

2019-12-18

We use Hyphen to conduct our twice annual employee survey.

Pros

Hyphen is an easy to use system.

Cons

While the reporting features present the data in an easy to read and accessible manner, it is slightly limited in it's exporting features.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Hyphen


Hey Jacob, thanks for carving out some time to give us a review, appreciate it! Yeah, the exporting can be tough, we brought this up to product to map out and look for areas we can smoothen it out a bit. Your comment there is a good validation that this is still a market need for us to work on. Thanks again and reach out if you have any needs or ideas or initiatives we can support on!

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Soumil K.

State of the art solution to the biggest workplace problems!

2017-04-10

Hyphen helped me understand the pulse of my organisation in real-time which has helped us take decisions which matter.

Pros

Simple to use Simple to implement Great engagement and reengagement Always on and on mobile Improves management and leader visibility to address issues

Cons

Nothing as of now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff K.

Simplicity, speed... and great outcomes

2017-02-18

And cool analytics and alerts for top management but also middle management subreports (love that!).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dhanyakumar G.

Hyphen is a partner for people success

2017-02-18

Real time updates and details are available at all time. Data can be drilled down, from overview to details - stopping only when confidentiality might be compromised ;)

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Carrie G.

Great tool for geographically separated companies!

2019-12-18

We partnered with Hyphen to begin an overhaul on our employee engagement and our initial survey was a great success!

Pros

The software is so easy to use by everyone and easily customizable for whatever kind of survey you want to create.

Cons

There is nothing that stands out in my mind that I didn't like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hyphen


Hey Carrie, thanks for the review and for the business! Clients like you give me a paying job, so I for one are pretty grateful :)

For sure let us know whenever you have any ideas or big goals, we're adding staff to our CSM team and pushing to really roadmap our clients to better data, more insights and measureable change as a result. Its great to hear its working well, let's keep it going! Take care! And happy holidays, too :)

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Kevin F.

Great platform for open conversations, ideas, feedback and actionable insights.

2016-04-27

Simple to use Simple to implement Great engagement and reengagement Always on and on mobile Improves management and leader visibility to address issues Employees love the transparency of ideas and comments and the anonymity Execs love how it separates the signal from the noise in the company This oughta be a platform that companies cannot do without

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Bernard H.

Moves culture forward

2017-02-20

The robust reporting allows us to view our data in every way imaginable and managers have easy access.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gert L.

Hyphen - great tool to learn about your employees and foster positive change

2017-02-18

The latest reporting UI has been a great improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Pankaj G.

Powerful hub for feedback throughout the company

2017-02-18

"While listed in the Employee Engagement category, it is interesting that Hyphen can be used for soo much more than Employee Engagement Surveys or Pulse Surveys!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chethan S.

5 stars experience!

2017-02-18

The Hyphen platform has a great user experience from survey design all the way through to completing the survey on mobile or desktop and allowing employees to express themselves openly through the bottom-up channel.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Automotive company, 1001-5000 employees)
Verified Reviewer

Hyphen Feedback

2018-11-05

Overall experience has been good. They have listened to customer feedback and brought product improvements which has helped us a lot.

Pros

It is easy to use and mobile friendly Customer Support

Cons

Insights need to be further improved in terms of speed and analytics

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
karthik j.

Big thumbs up!

2017-02-24

Hyphen is not only an excellent pulse survey system (engagement, diversity, change management, etc), but it has a ton of value in encouraging employees to express themselves without fear of judgement, start topics that they think are important, and comment on topics created by others.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Diane S.

Great product but need more reporting capabilities

2020-01-06

Positive!

Pros

Setting up was easy and having templates was great!

Cons

When going through the data at the end, I can’t Let each leader into the system easily to see their results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Hyphen


Hey Diane, thanks for taking the time to share your thoughts with us. We share each review with our Customer Success team as well as Product team and its valuable intel for us to get better at what we do :)

Dustin tells me he's meeting with you in 20 minutes so I'll let you two cover the reporting capabilities comment more then, its a very valid point of improvement. Thanks again Diane!

Read more
Debra K.

Great way to engage employees and build connection

2016-04-27

Hyphen is a fun, easy to use app that enables organizations to quickly measure employee engagement.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Malaika N.

Good

2018-11-24

We use it so that our employees speak their mind

Pros

Its user friendly. Wide range of surveys.

Cons

The scales cannot be reversed while making a survey.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Phillip A.

Verified Reviewer

Hyphen - Absolutely worth the investment

2019-08-08

It provides them the ability to ask questions, make suggestions on process improvements and get real time company announcements.

Pros

Hyphen is extremely easy to use - especially the phone app.

Cons

It’s very minor and will probably be resolved in future updates. When attaching a file to a post, pdf files aren’t supported.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Thien T.

Helps get feedback from new employees

2016-04-29

Has helped us get open and honest feedback from some of our new employees.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Stefen P.

Five star employee engagement + great app!

2017-02-21

The Hyphen team has a true passion for people and the employee experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Aleta M.

Excellent Platform

2019-12-13

The team at Hyphen really want to deliver a product that is easy to use and they are willing to talk through any issue to find a resolution that works.

Pros

Hyphen is super easy to use for all of our employees. Text surveys that all can answer in less than 2 minutes from the ease of their phone.

Cons

Takes a bit to learn how to navigate back end, however once you get it, super easy to launch surveys.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hyphen


Hi Aleta, thanks for the review, we're glad the platform has been a benefit to you all. As for the back end navigation, we tagged that as an item to make more user-friendly for the future. Thanks again, we appreciate it!

Read more
Lisa C.

Product is a solid performer; setup and use could be more functional

2020-01-06

Positive. I would feel confident recommending the product as long as any new users understand the pros and cons of it's capabilities.

Pros

The results are easy to filter through so you can review data sets in various ways.

Cons

Exporting the results should be easier; instead of just having an Excel option, it would be great to have a PDF option so you can print various reports in different ways and still have the formatting look good for presentation purposes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Hyphen


Hey Lisa, thanks for taking the time to share your thoughts with us. I'll pass this on to the CSM and product teams for them to review your commentary. This is the kind of feedback we rely on to make our product even better :)

I'll also let the CSM team know about some of the PDF issues that are there as well. Thanks again for sharing Lisa :)

Read more
Daniel T.

Tons of potential!

2019-12-18

Pros

I love how automated this software is when it works. It can take out many manual tasks for a company.

Cons

The setup for uploading data using the Hyphen API has been a bit more difficult than it should be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Hyphen


Hey Daniel, thanks for sharing your thoughts with us, we appreciate the honesty. For sure that SFTP issue is a knotty one...dealing with data from HRIS systems can be a real headache and a timesuck. I pinged Dustin internally to let him know this is a clear area of improvement and keep you guys top of mind on that data formatting. He also sent a note to product about it, too. When the customer speaks we listen :)

Thanks again for taking the time, we've got a new year coming up, we'll keep focused on making this easier and easier to use for you guys. Take care!

Read more
Sarah M.

Hyphen helps listen more, understand better, act faster

2017-02-18

We'd given our employees a voice, but we didn't know who was speaking.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Taylor C.

Employee Engagement Tool

2019-12-18

Hyphen has been a great tool for our business to hear insight from all of our employees and improve upon areas that have been uncovered through the survey.

Pros

Hyphen has been a great tool allowing us to connect with our staff and learn areas of improvement across our organization.

Cons

Some of the formatting options could be improved to allow for more customization to the surveys.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Hyphen


Hey Taylor, thanks for your review and thanks for the business! I'll send a note to the product team about those formatting options: we try to be very customer-centric in getting a sense for what users like you need instead of just our random good ideas so great tip ;)

Always reach out if you want to get more out of the tool or have other ideas for us! Take care!

Read more