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IBM Talent Management

HR powered by AI is the new driver of business growth.

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IBM Talent Management Reviews

Reviews summary

Pros

Good reliable software with a solid customer support. Agency portal was better than Other leading global products, such as Taleo.

Gail A.

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The customer service is very good. The employees are proactive and are ready to help anytime.

Praveen P.

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It has been a great experience since the first company I used it. It is user friendly and fast, and it works perfectly well with our internal ats.

Maria R.

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Cons

It's restrictive and costs an exorbitant amount of money for the limited functionality that it provides. I believe this product could be something much more than it is.

Arden S.

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A team without experience with the product would likely see a poor implementation, due to the flexibility of the system it can be overcomplicated by inexperienced users.

Sarah M.

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It is unfortunately all too common that after each monthly release, items that previously worked suddenly are broken.

Mike D.

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Overall rating

4.0

(96)

5

4

3

2

1

28

48

14

3

3

79%
positive reviews
92%
would recommend this app

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96 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Matt Wolbrink Review

Reviewed 4 years ago

This is a great tool now that we have it implemented. The transitional period was seamless. And now that we are up and running the new HR System is amazing compared to our old home grown system.

Pros

User Friendly, Easy to Learn.

Cons

Can be overwhelming with multiple windows / pop ups for each click.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Kenexa Review

Reviewed 8 months ago

This is a great took for evaluating candiadtes, especially their tech skills. They help us to identify the good candidates that we want to focus on.

Pros

We mostly use the Kenexa Prove-it feature for employee onboarding and testing. The tests are very easy to understand and straightforward. The test results are also easy to comprehend for the recruiter and hiring manager.

Cons

Although the test results are very easy to read, I wish the results could be broken down into more categories. The answers are ranked by easy, intermediate, and hard which is very basic.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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It's 2017 and time to move on

Reviewed 4 years ago

Simply put, this LMS is outdated and far from user-friendly. I say this when I compare to the competing products as well as my own experiences being the administrator for our company. It took IBM over 2 weeks to even believe me when I was having an issue. It took another month for them to actually get it resolved, even though it was an escalated issue affecting out production environment. As a customer,...

Pros

They do offer, albeit limited, access to a REST API. You can customize some of the UI elements (looks and placement), though little documentation exists. That's about it...

Cons

Cost, in every facet. Difficult and Limited Reporting Slow turn response time from Support Limited SCORM Support (Supports up to 2004 3rd Edition, no xAPI support) Difficult to manage organizations and users (particularly in bulk) The interface out of the box looks like it's from the 90's (again, it's 2017) Did I mention the cost? Limited support for Online Training Tools (GoToTraining, Zoom, etc)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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IBM Kenexa - Highly Configurable, Continuously Improving

Reviewed 5 years ago

Our organization first implemented the Kenexa product in 2011, starting with BrassRing and later adding Onboard and most recently Assess. As we are a large, global organization that spans multiple industries, we used a phased rollout approach, beginning in the US and gradually expanding across EMEA, LATAM, and APAC. As compared with our prior applicant tracking systems, Kenexa offers a much higher...

Pros

The BrassRing tool in particular is highly configurable, which was an essential feature for us given that we have a wide range of candidate workflows (executive, professional, mass volume, internships, etc.) and have to meet compliance regulations in the 40+ countries in which we recruit talent. By having the ability to quickly make configuration changes ourselves through the Workbench tool, we have...

Cons

The Kenexa team is almost constantly updating the product and implementing new features - which is certainly a positive - but the down side seems to be the instability that is a byproduct of this cycle. It is unfortunately all too common that after each monthly release, items that previously worked suddenly are broken. Larger changes are often rolled out in multiple releases over time, which force us to determine our tolerance for adopting something that is promising but largely untested and/or incomplete.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great technology and support - commitment to customers' needs

Reviewed 5 years ago
Pros

The product is very configurable and can meet the needs of any customer, large to small, domestic to international, compliance heavy to flexible. Over the years I have worked with this tool in global setting and high volume and have seen a commitment to staying on top of inductry trends and more recently, seen a renewed focus on being cutting edge and captializing on the industry expertise of IBM....

Cons

When implementing, the vendor is a very skilled partner, but need to be more clear with clients about the skills and knowledge required of their team to have a successful launch. A team without experience with the product would likely see a poor implementation, due to the flexibility of the system it can be overcomplicated by inexperienced users. When they launch new functionality, it is often "buggy" at launch and does not seem to have been fully tested before roll out. However, generally will operate as intended shortly after launch. It is important that, as a client, you share these concerns early and in detail.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Great for sourcing, tracking and reporting

Reviewed a year ago

For someone who deals with a great amouny of data, the tool is very good for managing it. You can easily organize candidates into positions, folders, categories or whatever you need and you can also surf through this information. The tool gives you the possibility to add notes, asessments, attachments so that all the information stays in one place. I recommend it for managing a high volume of data.

Pros

- You can store a lot of information within the tool and also categorize it very efficiently. If you work with a great number of candidates you can easily organize yourself through creating positions, using folders or using status filters to see candidates in a certain status. - It can be personalized according to business needs and internal procedures. - You can also store relevant information about one candidate: interview forms, tests so it works very well and can be used as the only tool to track applicants. -You can personalize your account however you want: with the filters you need, set the columns you need for databases.

Cons

- The reporting section is sometimes hard to use. It may take even few minutes to obtain a report with the information you need. - Simple actions may take quite some time: in order to perform a simple action you may have to use a lot of buttons. User experience could be improved.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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IBM Kenexa - Assess

Reviewed 3 years ago

Our company has been able to give more detail about our applicants to customer companies, and been able to verify an applicant's skill level prior to them beginning a job.

Pros

This software integrates into our database, and has a very wide variety of assessments that can be given to potential employees. Being able to provide these results increases our value to our client companies. We are able to clearly and easily interpret the employee's skill level, and determine whether they are a match to the positions.

Cons

For a time, the software was not integrating cleanly, and would often interrupt a testing session, causing us to lose out on candidates who became frustrated with the process. However, this has been remedied.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product, great service!

Reviewed 5 years ago
Pros

Vendor is passionate about product and very open to working with customers to make it better. A great team to work with. The product itself is very flexible and adaptable to any business need and allows customization when needed. A very versatile tool.

Cons

Testing does not always seem inclusive of all possible options (e.g. not testing new functionality on Chrome, only IE). Need to better understand impact of changes/additions to functionality and how could impact customers and systems.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Flexible product for small to large companies around the globe

Reviewed 5 years ago
Pros

Software is incredibly flexible. Configuration is intuitive and easy to maintain. Highly scalable solution (both locally and globally). Supports multi-company functionality. Great customer support.

Cons

Product enhancements are pushed out on a quarterly basis, but are highly influenced by largest clients/accounts. Sometimes these are value add to smaller clients such as our firm, but many times they aren't as relevant as other updates we'd prefer to see.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend5/10

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Nice software with many Bugs till date

Reviewed 3 years ago
Pros

Uploading of the profiles is quite easy, with an ease of access.

Cons

Auto fetching of the details from the Resume is very very bad, also many times after uploading the profile from vendor portal and followed by completing the Application of the candidate , still it shows as Incomplete.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Dated

Reviewed 4 years ago
Pros

Easy to use web portal. From login to assignments to result reviews with ease. Choosing and sending assessments is very simple.

Cons

Dated product and spotty functionality at an end user level. Many reports of assessment crashing on candidates.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Gets the Job Done

Reviewed 2 years ago
Pros

Gets the job done, but I find this to be extremely old school.

Cons

Interface is antiquated. There are newer softwares that make recruiting more seamless and meet the clients ever-changing needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Kenexa Talent Suite

Reviewed 4 years ago

1. The IBM Kenexa Talent Suite is the first platform offered by IBM since it acquired Kenexa in late 2012. This platform not only benefits HR and managers but also appeals to C-level executives (such as a Chief Human Resource Officer) as Big Data and analytics are used to help in finding and attracting the best employees. 2. IBM Kenexa provides a comprehensive portfolio of human resources solutions...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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To enhance my knowledge and capabilities by working in a dynamic organization that prid

Reviewed 4 years ago

To enhance my knowledge and capabilities by working in a dynamic organization that prides itself in giving substantia responsibility to new talent

Pros

YES I LIKE YOUR SOFTWARE

Cons

ASAD ALI

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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Product flexibility allows you to meet business needs

Reviewed 5 years ago

Talent Suite/New Experience has brought the product up to speed with other SaaS application UX. The new Responsive Recruiter, Search & Apply and Responsive Design enables each business to easily configure based on your business needs and enhance the candidate experience. IBM works with you to ensure increased ROI through feature and process review.

Pros

Complementary support augments the technical gaps from global support center.

Cons

Global product support and monthly releases with little advice notice and documentation prior to automatic implementation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Absolutely Awful

Reviewed 4 years ago

It’s the sort of system you would recommend to a competitor you really did not like.

Pros

The system seems to be able to cast a wide net across the internet, the response to most ads is generally good. Of course with the prevalence of aggregator websites most ATSs will provide a good ad response.

Cons

The system has become slow and clunky, a number of basic features do not work. Running any kind of search that involves more than one key word just does not work. Searches tend to turn up random results where the key word you search on are absent.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Not enough tests

Reviewed 2 years ago
Pros

We use these tests for our IT prospects. They have a good variety of tests.

Cons

They need to have more options for tests..they dont have a huge library.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Interesting ATS but needs lot of feature improvements

Reviewed 3 years ago

Good but can be more effective

Pros

Is quite fast on data retrieval for candidate profiles, etc Good for high volume data Good options for customization

Cons

Customer support for custom feature is very slow The look and feel is not very user appealing Onboarding is in a mess !

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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Good tool for evaluating Microsoft Office skills

Reviewed 3 years ago
Pros

It's easy to use once you know the process. Gives you the option to test people for any version of office and typing speed. There are many other programs that this can test for as well, but we mainly use it for MS Office testing. Can administer from anywhere, and the person taking the test can do it from anywhere.

Cons

The user interface is not very intuitive. Once you get used to it, it's not so bad. Needs a refresh on the user experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very Detailed Assessments

Reviewed 3 years ago

Would be great if we can create a customized assessment, but I like it overall.

Pros

Most notable pros include: - Detailed assessments results (includes visual charts, follow up questions, expectations, and how to improve) - Ease of use to enroll test takers - 100+ assessments options - Customer service is helpful and prompt

Cons

I think the search function could be better. It would also be great if we can see a live view of our remaining balance/credits, instead of having to call customer service.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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IBM BR

Reviewed 5 years ago

Overall the experience has been fair...IBM can make improvements to improve experience for Recruiter in mind...less clicks, consistent appearance regardless of browser.

Pros

IBM Global Support ctr has been stellar with many of our requests/issues wide array of features available...still unsurfacing them

Cons

temperamental per the browser in use - features can appear different depending on browser DIT can be improved with more accurate filters (ie: final status of Req)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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IBM Kenexa

Reviewed 5 years ago
Pros

Ability to report data is great within the DIT. Few outages as well.

Cons

I do not like the forced view of panels, I prefer to maintain a listed view of all of my open reqs and click on the R folder to work within the candidate pool.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Loved working with this software, it is easy to learn and get around

Reviewed 3 years ago
Pros

The ease of use trying to run reports, it was easy to find the field you needed and you could pull in what you needed

Cons

Sometimes, you cannot be on the system when a colleague is on it. That was a problem at certain times of the day

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simply a Must Have Tool

Reviewed 2 years ago

Very valuable tool I regularly utilize

Pros

-Offers everything under the sun -Great selling point to clients when qualifying talent

Cons

-Could probably eliminate a number of the items related to very dated software, just clutters the menu

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Kenexa-Brassring

Reviewed 5 years ago

Working with IBM as one of our top clients; it was simply one of the best tools to use that was already compatibility with the business model we had set up at the time. Kenexa makes it easy for us to track candidates with its ATS that was implemented. We made recruiting a success and alleviated the burden of tracking a large pool of candidates, that though they may not fit at the time, we would be able to utilize their skills in other available areas as they came about.

Pros

Applicant Tracking System included in it.

Cons

Reporting issues

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