iCIMS Recruit vs Freshteam Comparison

Overview

iCIMS' applicant tracking software is a top-ranked, award-winning platform for customer service. The iCIMS Recruit tool is...

Freshteam is an intuitive, easy-to-use HR software that helps you hire & onboard top talent & manage employee data, documents...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$75.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

341

286

66

18

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.0

(21)

5

4

3

2

1

7

9

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

The ONE thing I can say is the customer support team is very nice and they TRY to help as best they can.
Overall the product is leaps and bounds better than where we came from. I do feel like the company is always striving to improve and connect- which makes it a nice working relationship.
Overall, ICIMS Recruit is outstanding software. With a few minor adjustments, this software has the potential to be the very best in the industry.

Pros

We are also very pleased with how integrated the solution is with our other Freshworks solutions. We are looking forward to growing our company with this tool.
It was great and I would have been more appreciative of it after the experience I have now.
The system is very straight forward to use and is best suited for small businesses with not a lot of recruiting needs.

Cons

I can't ever seem to figure out why some hires do not populate in reports which is frustrating and can lead to missed new hires.
There is a limit to the amount of characters that can be used. This is understood, but it seems awful slim and limits the usefulness of the software.
The fact that candidates are sorted into the stage they're at in the interview process is confusing.

Cons

Customer service was terrible. They take 4 days to reply and live chat feature does not work either.
The only missing on this is a assessment tool to make tests. And the price is goof for medium large companies but high for very small business.
The customer service was quite poor and was a major driver to me leaving for another recruiting system.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features47
  • API
  • Access Control
  • Activity Dashboard
  • Applicant Tracking
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Automatic Notifications
  • Availability Indicator
  • Calendar Sync with Google
  • Chat
  • Collaboration Tools
  • Collaborative Review
  • Commenting
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Visualization
  • ERP Integration
  • Email Integration
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Onboarding
  • Employee Profile
  • Feedback Collection
  • Human Resource Integration
  • Instant Messaging
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Jobs Board Integration
  • Multi-Location
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Recruitment Management
  • Referral Source Tracking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Resume Database
  • Resume Parsing
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Self Service Portal
  • Social Media Integration
  • Social Network Marketing
  • Summary Reports
  • Tagging
  • Talent Acquisition
  • Two-Way Audio & Video
  • Video Support
  • Visual Analytics
  • Workflow Management
  • Total features34
  • API
  • Access Control
  • Activity Dashboard
  • Applicant Tracking
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Automatic Notifications
  • Availability Indicator
  • Calendar Sync with Google
  • Chat
  • Collaboration Tools
  • Collaborative Review
  • Commenting
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Visualization
  • ERP Integration
  • Email Integration
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Onboarding
  • Employee Profile
  • Feedback Collection
  • Human Resource Integration
  • Instant Messaging
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Jobs Board Integration
  • Multi-Location
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Recruitment Management
  • Referral Source Tracking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Resume Database
  • Resume Parsing
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Self Service Portal
  • Social Media Integration
  • Social Network Marketing
  • Summary Reports
  • Tagging
  • Talent Acquisition
  • Two-Way Audio & Video
  • Video Support
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations75
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations2
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iCIMS Recruit vs. Freshteam

See how iCIMS Recruit and Freshteam stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.