iCIMS Recruit vs Qualtrics EmployeeXM Comparison

Add to Compare

Overview

iCIMS' applicant tracking software is a top-ranked, award-winning platform for customer service. The iCIMS Recruit tool is...

Qualtrics EmployeeXM is an employee engagement platform designed to identify key drivers for worker productivity, engagement,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

341

287

66

18

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.7

(59)

5

4

3

2

1

43

14

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The ONE thing I can say is the customer support team is very nice and they TRY to help as best they can.
Overall the product is leaps and bounds better than where we came from. I do feel like the company is always striving to improve and connect- which makes it a nice working relationship.
Overall, ICIMS Recruit is outstanding software. With a few minor adjustments, this software has the potential to be the very best in the industry.

Pros

The ease of use for those that aren't quite up to speed technologically was probably most impressive outside of the actual reporting. Great bang for the buck.
We get good support and support team is extremely knowledgeable and very helpful and friendly.
While I don't work as a researcher, I have used many different survey softwares throughout my career and what I love about Qualtrics is that it's smarter than the rest while still easy to use.

Cons

I can't ever seem to figure out why some hires do not populate in reports which is frustrating and can lead to missed new hires.
There is a limit to the amount of characters that can be used. This is understood, but it seems awful slim and limits the usefulness of the software.
The fact that candidates are sorted into the stage they're at in the interview process is confusing.

Cons

Customer service was horrible -- not the people on the other line but the wait times - sometimes up to 2 hours being on hold and then not getting a call back or email response.
I have had trouble contacting customer service in the past.
I ran a survey with 7 different multiple choice entries. I used the automatic choices, but it was difficult to find what I wanted because they were not alpha order.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features47
  • 360 Degree Feedback
  • API
  • Action Planning
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Applicant Tracking
  • Assessment Management
  • Assignment Management
  • Automatic Notifications
  • Benchmarking
  • Calendar Sync with Google
  • Chat
  • Collaboration Tools
  • Communication Management
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Configurable Workflow
  • Content Library
  • Contractor Management
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Visualization
  • ERP Integration
  • Email Templates
  • Employee Database
  • Employee Onboarding
  • Employee Profile
  • Feedback Collection
  • Feedback Management
  • Human Resource Integration
  • Individual Development Plans
  • Instant Messaging
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Recruitment Management
  • Referral Source Tracking
  • Referral Tracking
  • Reporting & Statistics
  • Resume Database
  • Resume Parsing
  • Risk Alerts
  • SMS Integration
  • Self Service Portal
  • Self-Appraisals
  • Sentiment Analysis
  • Skills Tracking
  • Social Media Integration
  • Social Network Marketing
  • Succession Planning
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Talent Acquisition
  • Training Management
  • Training Record Management
  • Two-Way Audio & Video
  • Video Support
  • Workflow Management
  • Total features37
  • 360 Degree Feedback
  • API
  • Action Planning
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Applicant Tracking
  • Assessment Management
  • Assignment Management
  • Automatic Notifications
  • Benchmarking
  • Calendar Sync with Google
  • Chat
  • Collaboration Tools
  • Communication Management
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Configurable Workflow
  • Content Library
  • Contractor Management
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Visualization
  • ERP Integration
  • Email Templates
  • Employee Database
  • Employee Onboarding
  • Employee Profile
  • Feedback Collection
  • Feedback Management
  • Human Resource Integration
  • Individual Development Plans
  • Instant Messaging
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Recruitment Management
  • Referral Source Tracking
  • Referral Tracking
  • Reporting & Statistics
  • Resume Database
  • Resume Parsing
  • Risk Alerts
  • SMS Integration
  • Self Service Portal
  • Self-Appraisals
  • Sentiment Analysis
  • Skills Tracking
  • Social Media Integration
  • Social Network Marketing
  • Succession Planning
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Talent Acquisition
  • Training Management
  • Training Record Management
  • Two-Way Audio & Video
  • Video Support
  • Workflow Management

Integrations

  • Total integrations75
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations16
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iCIMS Recruit vs. Qualtrics EmployeeXM

See how iCIMS Recruit and Qualtrics EmployeeXM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.