iCIMS Recruit Pricing Plan & Cost Guide

iCIMS Recruit

Applicant tracking and recruiting software

4.26/5 (725 reviews)

iCIMS Recruit Pricing

Pricing model: Subscription

Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs. Contact iCIMS for more information on pricing.

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iCIMS Recruit Pricing Reviews

Pros
  • The ONE thing I can say is the customer support team is very nice and they TRY to help as best they can.Verified ReviewerRead the full review
  • Overall the product is leaps and bounds better than where we came from. I do feel like the company is always striving to improve and connect- which makes it a nice working relationship.Britney H.Read the full review
  • Overall, ICIMS Recruit is outstanding software. With a few minor adjustments, this software has the potential to be the very best in the industry.Laura E.Read the full review
Cons
  • I can't ever seem to figure out why some hires do not populate in reports which is frustrating and can lead to missed new hires.Corinne M.Read the full review
  • There is a limit to the amount of characters that can be used. This is understood, but it seems awful slim and limits the usefulness of the software.Verified ReviewerRead the full review
  • The fact that candidates are sorted into the stage they're at in the interview process is confusing.Verified ReviewerRead the full review
92%
recommended this to a friend or a colleague

25 reviewers had the following to say about iCIMS Recruit's pricing:

Jade Castellanos

We went with iCIMS for our ATS solution

Used daily for less than 6 months
Reviewed 2017-10-10
Review Source: Software Advice

Pros
Great software, very easy to use. Has a lot of great feature that make the entire recruiting process seem streamline. One easy location for all applicants to apply. Easy to manage workflow to ensure all forms are completed correctly. ICIMS is a very robust tech savvy system that has a lot of capabilities. It has customer specific add-on options and the overall functi8onality is great. The reporting features are great and allow you to run specific report data. The libraries will store your job orders and other information pertinent to your position that makes it easy to use for future reference. Email tracking is a great tool. Lastly, they have a lot of pre-recorded training and webinars to help you to learn the platform. Applicants have the option to apply for multiple positions after initial profile is created.

Cons
The cost is so high. I have found other ATS services that are significantly cheaper. The time it takes to have the entire implementation go live is longer than expected and overall iCIMS could be more price effective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Christina Stokes

I used to love it.

Used daily for 2+ years
Reviewed 2017-09-07
Review Source: Software Advice

Pros
iCIMS has so many incredible features and add ons. Our database easily held over 50,000 candidate records.

Cons
The cost is so high. I have found other ATS services that are significantly cheaper with better customer services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Charlan Cornwell

Easy to implement and use

Used daily for 2+ years
Reviewed 2017-10-12
Review Source: Software Advice

Overall, iCIMS is a great system but could be more price conscious for small businesses.

Pros
Great software, very easy to use. Has a lot of great feature that make the entire recruiting process seem streamline. One easy location for all applicants to apply. Ease of use for both candidates and recruiters.

Cons
High cost and add-on fees for items that should be standard with today's technology. Limited customization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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N. Turner

Gets the job done, but not much more.

Used daily for 2+ years
Reviewed 2018-08-01
Review Source: Software Advice

The Account Managers are frequently rotating. You will often contact your Account Manager and find out they're no longer your Account Manager as they point you to someone else for assistance. The Account Managers aren't the most responsive either.

Pros
The iCIMS NOW platform has all the functions you need and works well for a relatively low price point. Technical Support is very knowledgeable and helpful.

Cons
They have discontinued the iCIMS NOW platform and are only offering the iCIMS Recruit platform, which has more features but at over double the cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Nick Frame

Solid product but pretty darn expensive!

Used daily for 1-2 years
Reviewed 2018-06-26
Review Source: Software Advice

Used with my previous firm and loved it, just too expensive for my current role versus a competitor which we went with instead.

Pros
Came across this firm early on about 10 years ago and was certainly impressed. Really great interface, good process flow and super easy to use.

Cons
Honestly only negative I can think of is the price which has increased quite a bit the past few years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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MacArthur Davis

Great Product

Reviewed 2014-06-04
Review Source: Software Advice

Pros
The customer service from iCIMS is outstanding. The product is in tune socially and easy to use, and if you have any problems, they are eager to help.The vendor checked in with me to assist and see how the process was going.

Cons
The price is more expensive then a lot of their competitors; however, you get what you pay for.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Amanda Kirschman

ICIM Review

Used daily for 2+ years
Reviewed 2017-03-14
Review Source: Software Advice

Decent product - I consider this the bang for your buck CRM tool

Pros
Price

Cons
Connectivity to other L&D/PM systems

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Theresa Ward

Excellent product with reasonable pricing

Reviewed 2008-10-31
Review Source: Capterra

Excellent product with reasonable pricing

Pros
Easy implmentation, easy to "customize" terrific customer service

Cons
reporting is great, just not terribly intuitive

Rating breakdown

Ease of use
Customer support

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Austin Figge

You price will change considerably

Used daily for 1-2 years
Reviewed 2017-06-08
Review Source: Software Advice

We went with this product two years ago over Newton based on the customization of the applicant flow and reasonable price. Since then the price has inflated 750% as we had to add a "custom" document that was less cluttered meaning we had to pay to take things off a page of theirs. They approached us this year less than 30 days from renewal with a 230% price hike which I obviously do not have time to change products so I am stuck for another year. This will earn them this year, this wonderful review and then lose them the next year. Avoid this company.

Pros
Meets the needs as a ATS and allows to somewhat customize the applicant flow to match your organization.

Cons
Expensive and they ramp the price up later once they have you committed. Customer support is rather poor and we experienced a 48 hour complete outage earlier this year. The implementation was awful. Newton's implementation was more than iCIMS but apparently you get what you pay for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Denise Magruder

ICIMS

Used daily for 2+ years
Reviewed 2018-06-21
Review Source: Software Advice

If it's affordable for your company, it is worth it.

Pros
It is easy to use. It is easy to learn. It has good searching capabilities. There is a lot of functionality.

Cons
It is very expensive. If you are a smaller company and don't need the bells and whistles, it is pricy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Ann Norgaard

Cray, Inc. - Review

Reviewed 2012-07-20
Review Source: Capterra

Reporting functionality. Ease of use. Competitive pricing.

Pros
Reporting functionality.

Cons
None at this time.

Rating breakdown

Ease of use
Customer support

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Anonymous

Lots of features but you have to pay for them.

Used daily for 1-2 years
Reviewed 2019-12-12
Review Source: Capterra

Great to get candidates organized and communicate with them through email. We ended up switching to an alternative after several years due to cost.

Pros
Ease of use and the dashboards were nice to keep track of applicants in our pipeline. Lots of functionality to support Defense and contracting companies.

Cons
Lots of features require additional spend. It is quite costly and not as affordable for small or medium sized companies.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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Danny Waters

Not as user friendly as one would hope.

Used daily for 1-2 years
Reviewed 2018-03-21
Review Source: Software Advice

Pros
It allows you to pull metrics to see where you stand in your hiring process. Also allows you to add hiring managers and track candidate progression.

Cons
The money that it cost off-sets it's true value. They charge you for every little upgrade and the cost of integration is also a bit ridiculous.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Kirby Cole

iCIMS Talent Platform - Great technology, great people, my process!@@

Reviewed 2011-11-21
Review Source: Capterra

I think iCIMS is a great purchase if you are looking to buy an ATS that is built and focused upon being an ATS. Lots of other products in the market for social networking, HRIS, addons...but they all have lost sight of being a best in class recruiting tool.

Pros
Our Project Manager, Karen, did a great job tailoring the process and timeline to my needs, she did a ton of work that I needed help with, and she got us up an running before our expected go live date. Not only did she do a great job, she made me and my department look awesome to the company as a whole. So far I have had zero resumes make it into the system that were not tagged with a source. I have had 15 referrals come in from the share and socialize buttons. I have had great results from the social product add-ons as well, 10 applicants via facebook and twitter. I have also sped up the process of getting a requisition approved by nearly 2 days time while saving myself the time of filling out requisitions for our hiring managers. We are also using the onboarding portal, which has lead to a much higher degree of accuracy regarding paperwork PRIOR to start date. The onboarding portal allows our entire HR team to view what is complete or still needed.

Cons
iFORMS have a recurring monthly cost on the onboarding solution. I would use a lot more of them if they were more affordable.

Rating breakdown

Ease of use
Customer support

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Anish Nair

A Very Good product that meets nearly all company requirements

Reviewed 2016-09-01
Review Source: Software Advice

Pros
Very Cooperative team and an excellent product. The team takes time to understand the requirements and makes time to have the tool meet your requirements

Cons
Pricing could be little better. Compared to the rest of the products the pricing of this product is somewhat steep

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Shannon Nemecek

Orbital - Review

Reviewed 2012-07-27
Review Source: Capterra

No comment.

Pros
User friendly, hands-on customer service representatives and competitively priced.

Cons
No comment.

Rating breakdown

Ease of use
Customer support

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Heather Sullivan

Great customer support, get ready for upcharges

Used daily for 2+ years
Reviewed 2018-05-24
Review Source: Software Advice

Pros
Love that it is very customizable for your organization and needs. I have used this for 3 companies.

Cons
Anytime they add a feature it will be an additional cost. It has gotten to the point our company can no longer afford the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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annmarie cross

GOOD tool, great support, one big miss on features

Reviewed 2011-11-01
Review Source: Capterra

Overall a GOOD tool. Great email response time and support and most customization is easy. implementation was a breeze, and setup was smooth. price is good when compared to other tools in the market.

Pros
We're very pleased with the basic product and with the email support. Up time is like 99%; response time is usually solid. Features are good to great in most areas, and are regularly being advanced adn improved. seem to listen to most customer feedback and build on areas of suggestion -- like the major upgrade to knock out quetsions in the most recent built. we use the system for unit and non, interns to executives, local to national field offices, and with one gaping hole, the product works very well.

Cons
the product has no email integration. so, candidate applies. i have a q for candidate. i send him an email out of icims. candidate answers that question? it comes to my email; it does not also come back to icims. as a result, i avhe an intern who spends 10 hours per week copying notes back into candidate profiles. notes aren't there in real time , things get missed or misplaced, etc. it's a very real weakness that has caused us to seriously consider changing platforms 3 times so far. Other miss? the cost for certain integrations such as background checks, and certian iForms use, is ridiculously EXCESSIVE. If you plan to have them hosting a lot of forms and data collection, be sure you truly understand the costs upfront. the itneraction with sites like monster is nice in theory, but it cannot take into account your job posting profiles, so you end up with a plain, flat job ad if you use the tools, and again they are fairly expensive.

Rating breakdown

Ease of use
Customer support

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Shae Jackson, PHR, SHRM-CP, MBA

Pricey Enterprise Product Lacking in Updated User Experience

Used daily for 2+ years
Reviewed 2018-12-12
Review Source: Capterra

Pros
iCIMS is extremely customizable, down to view permissions at the field-level. I also appreciated that it offered the ability to view the system as a specific user to test said customizations. In a time where our business was growing and we did not have an established HRIS, it afforded us the ability to store data both recruiting and HR-related.

Cons
Since the product is enterprise, you are going to pay out the nose for it. After conducting several detailed demos for competitors, I found that in all cases newer products offered a fresher user experience as a fraction of the cost. That is what ultimately led me to transition to JazzHR. I was disappointed to see that in over 2 years of serving as the administrator, that there were zero improvements to the look and feel of the product on either the recruiter or candidate side. The lack of innovation partnered with pricing made it easy to part ways.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 4/10

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Carolyn Kammeyer

Excellent Customer Service!

Reviewed 2015-05-26
Review Source: Software Advice

Pros
The technical help desk team. They are so happy to be patient with you and stay on the line until they can answer your question or at least find someone that does

Cons
The pricing- I wish more features were available for free or less money

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Craig Scannell

Trusted by leading companies

Used daily for 1-2 years
Reviewed 2018-08-26
Review Source: Software Advice

icims is defiantly suited to larger companies. It might a little over priced and not be as user friendly as some competitors like Workday.

Pros
Icims is well trusted by large companies for being able to provide custom recruiting software. They have the ability to solve very complex workflow and thus help companies automate process that used to be quite manual. With this they great features like automated requisition approvals making it easy for users. icims is ideal for larger companies with every complex internal process and structures.

Cons
Icims might be too complex for inexperienced users. It is ideal for larger companies and some if the features might be a little dated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Nanette McNair

Good features for a hefty price

Used daily for 1-2 years
Reviewed 2017-06-12
Review Source: Software Advice

Good option for a large company, but not a viable solution for smaller companies.

Pros
This is a good system with a lot of nice features and integrations. The dashboard is clean and easy to use.

Cons
Each integration or customization comes at a high price. Searches are complicated and not user-friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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sidra khatkhatay

Easy to use

Reviewed 2017-08-08
Review Source: Software Advice

Pros
Very use friendly and easily tracks all internal applicants. Clean interface and overall ease of use

Cons
Could be more price effective. Take a bit of on boarding and training to be able to start navigating

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Daniela Yager

Pleasant

Reviewed 2017-04-24
Review Source: Software Advice

Pros
Easy to use, offers a lot of tools. Intuitive process, very easy to learn and has more tools than a basic sharepoint database.

Cons
Nothing stands out specifically. It would be better if there was a better price for multiple users or better export functionality.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Tiffany Turpin Johnson

So happy we switched to iCIMS!

Used daily for 6-12 months
Reviewed 2019-03-11
Review Source: Capterra

We have loved this system! Our last ATS was very inefficient, so we were unable to track our success. Now, I have full faith that we will be able to not only track our successes and concerns throughout this hiring season, but we will be able to compare this season to future hiring seasons, as well.

Pros
Customization opportunities. We've been able to create all kinds of reports and display them graphically according to our needs, so that we can quickly and easily review the data we need at any given time.

Cons
The only thing I haven't liked so far is that there is not an easy option to integrate employee reference checks into the system that doesn't cost extra. We are a start-up organization and cannot afford many extras, so this is an extra we've had to cut.

Response from iCIMS


Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer¿s expectations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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