App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

injixo Logo

injixo

Workforce management for call centers

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injixo Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


NICE CXone logo

NICE CXone

4.2
(519)

Cloud Contact Center Software

Features

Total

NICE CXone logo
injixo logo

25

129

33

features in common

25

features in common

NICE CXone logo

NICE CXone user ratings

Functionality

4.1
(519)

Top features

  • Call Routing

    5

  • CRM

    5

  • Preview Dialer

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Monitoring

    N/A

  • Time Off Requests

    N/A

  • Attendance Tracking

    N/A

Pricing

Starting from

$100/month

Value for money

NICE CXone logo
4.0

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.
Virtual Observer logo

Virtual Observer

(0)

Call recording & workforce optimization solution

Features

Total

Virtual Observer logo
injixo logo

2

8

33

features in common

2

features in common

Alvaria Workforce logo

Alvaria Workforce

4.2
(241)

Workforce management for on-premise, hosted or in the cloud

Features

Total

Alvaria Workforce logo
injixo logo

28

56

33

features in common

28

features in common

Alvaria Workforce logo

Alvaria Workforce user ratings

Functionality

4.1
(241)

Top features

  • Skills Tracking

    5

  • Queue Management

    5

  • Performance Metrics

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • IVR / Voice Recognition

    N/A

  • Time Off Requests

    N/A

  • Collaboration Tools

    N/A

Pricing

Value for money

Alvaria Workforce logo
3.8

What users say about Alvaria Workforce's value for money

It very easy to navigate. Has been very reliable for us over the years, love the reports that are built into the system.
A struggle for the staff is the inability to enter PTO requests in a range or have the system automatically approve PTO day that are available if the submission was entered in a range.
Playvox logo

Playvox

4.8
(86)

Quality Assurance Software for customer service teams.

Features

Total

Playvox logo
injixo logo

13

49

33

features in common

13

features in common

Playvox logo

Playvox user ratings

Functionality

4.7
(86)

Top features

  • Alerts / Escalation

    5

  • Performance Metrics

    5

  • Real-Time Chat

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Reminders

    N/A

  • Call Recording

    N/A

  • Attendance Tracking

    N/A

Pricing

Value for money

Playvox logo
4.8

What users say about Playvox's value for money

Playvox has a great user interface, the day to day updates and in-depth analysis with ease of access and great privacy integration has won my trust and is highly recommended for business growth.
The integration with Slack makes it great for the day to day interaction with the agents. Great support team, our experience with them was really great, 10 points for customer success and support.
TimeKompas logo

TimeKompas

(0)

Manage Employees Hassle Free

Features

Total

TimeKompas logo
injixo logo

9

29

33

features in common

9

features in common

smartPlan logo

smartPlan

(0)

Strategic workforce planning SaaS platform

Features

Total

smartPlan logo
injixo logo

3

4

33

features in common

3

features in common

Calabrio Workforce Management logo

Calabrio Workforce Management

3.7
(6)

Workforce management software for contact centers

Features

Total

Calabrio Workforce Management logo
injixo logo

4

5

33

features in common

4

features in common

Calabrio Workforce Management logo

Calabrio Workforce Management user ratings

Functionality

3.8
(6)

Top features

  • Variable Workforce

    5

  • Budgeting/Forecasting

    5

  • Employee Scheduling

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Labor Forecasting

    N/A

  • Activity Dashboard

    N/A

  • Activity Tracking

    N/A

Twib logo

Twib

4.0
(3)

Sales reporting simplified With GPS tracking

Features

Total

Twib logo
injixo logo

10

46

33

features in common

10

features in common

Twib logo

Twib user ratings

Functionality

3.0
(3)

Unique features

  • Employee Management

    4

  • Employee Database

    1

  • Sales Automation

    N/A

injixo logo

injixo user ratings

Functionality

Unique features

  • Computer Telephony Integration

    N/A

  • IVR / Voice Recognition

    N/A

  • Variable Workforce

    N/A

Branch logo

Branch

4.6
(683)

Branch enables accelerated payments to workers.

Features

Total

Branch logo
injixo logo

11

48

33

features in common

11

features in common

Branch logo

Branch user ratings

Functionality

4.5
(683)

Top features

  • API

    5

  • Contractor Management

    5

  • Multi-Location

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Computer Telephony Integration

    N/A

  • Employee Management

    N/A

  • Real Time Data

    N/A

Pricing

Value for money

Branch logo
4.6

What users say about Branch's value for money

This software is a lifesaver and it helps you stay on track with your finances. It also helps for the times in between with needing extra funds.
I like the overall idea of the software and it helps connect employees together for scheduling issues and to communicate. It’s also good to keep up with my schedule and finances all in the same place.
Calamari logo

Calamari

4.7
(441)

Modern HR management, online leave and attendance tracking

Features

Total

Calamari logo
injixo logo

14

65

33

features in common

14

features in common

Calamari logo

Calamari user ratings

Functionality

4.4
(441)

Top features

  • Vacation/Leave Tracking

    5

  • Role-Based Permissions

    5

  • Punch card

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Call Scripting

    N/A

  • Skills Tracking

    N/A

  • Inbound Call Center

    N/A

Pricing

Starting from

$1.7/month

Value for money

Calamari logo
4.7

What users say about Calamari's value for money

Some errors and warnings are thrown at wrong moments it seems. Pricing was promised to not change.
They have worked with us to set up our system with all the nuances of our PTO policies. The price is amazing for an intuitive product with excellent customer support.
Visma Severe logo

Visma Severe

(0)

PSA software combining CRM, project management and invoicing

Features

Total

Visma Severe logo
injixo logo

15

75

33

features in common

15

features in common

Bitrix24 logo

Bitrix24

4.1
(529)

100% free CRM, collaboration and communication tool suite

Features

Total

Bitrix24 logo
injixo logo

26

396

33

features in common

26

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.2
(529)

Top features

  • Project Planning/Scheduling

    5

  • Calendar Sync

    5

  • Online Booking

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Budgeting/Forecasting

    N/A

  • Monitoring

    N/A

  • Reminders

    N/A

Pricing

Starting from

$39/month

Value for money

Bitrix24 logo
4.2

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
ClickUp logo

ClickUp

4.7
(3K)

Project management, task tracking, & professional goal tools

Features

Total

ClickUp logo
injixo logo

18

225

33

features in common

18

features in common

ClickUp logo

ClickUp user ratings

Functionality

4.6
(3K)

Top features

  • Employee Database

    5

  • Media Planning

    5

  • Discussions / Forums

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Time Off Requests

    N/A

  • Call Monitoring

    N/A

  • Inbound Call Center

    N/A

Pricing

Starting from

$0

Value for money

ClickUp logo
4.7

What users say about ClickUp's value for money

Super easy to use, powerful features, ability to invite guests for FREE, Great technical support, lots of video tutorials available.
ClickUp has some truly inspired design and feels lighter and more fun to use than many other management tools. It's easy to learn and new, useful features are consistently rolled out.
Creatio CRM logo

Creatio CRM

4.8
(87)

Boost marketing, sales and service performance!

Features

Total

Creatio CRM logo
injixo logo

13

114

33

features in common

13

features in common

Creatio CRM logo

Creatio CRM user ratings

Functionality

4.7
(87)

Top features

  • Contact Management

    5

  • Reporting/Analytics

    5

  • Interaction Tracking

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Real-time Updates

    N/A

  • IVR / Voice Recognition

    N/A

  • Attendance Tracking

    N/A

Pricing

Starting from

$25/month

Value for money

Creatio CRM logo
4.8

What users say about Creatio CRM's value for money

I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.
Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.
CallRail logo

CallRail

4.5
(151)

Call Tracking & Analytics

Features

Total

CallRail logo
injixo logo

15

66

33

features in common

15

features in common

CallRail logo

CallRail user ratings

Functionality

4.4
(151)

Top features

  • Conversion Tracking

    5

  • Lead Capture

    4.8

  • Call Routing

    4.7

injixo logo

injixo user ratings

Functionality

Unique features

  • Reminders

    N/A

  • Budgeting/Forecasting

    N/A

  • Self Service Portal

    N/A

Pricing

Starting from

$95/month

Value for money

CallRail logo
4.4

What users say about CallRail's value for money

It is excellent for capturing calls related to the specific campaign so we can evaluate its effectiveness and quality of leads it sent our way.
I hope they upgrade and it turns out to be amazing. I'm willing to give them a chance to prove themselves.
RazorSync logo

RazorSync

4.3
(486)

Field Service Management Software & Mobile App

Features

Total

RazorSync logo
injixo logo

14

94

33

features in common

14

features in common

RazorSync logo

RazorSync user ratings

Functionality

4.0
(486)

Top features

  • Scheduling

    5

  • File Storage

    5

  • Customizable Forms

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Call Scripting

    N/A

  • Skills Tracking

    N/A

  • Inbound Call Center

    N/A

Pricing

Starting from

$60/month

Value for money

RazorSync logo
4.3

What users say about RazorSync's value for money

Very restrictive despite the amount of customization options, a lot of technical errors, not user friendly/intuitive, a lot of problems with navigating the website/user interface.
Great love the customers service help when needed and love the easiness of getting my workers to there jobs and them getting the jobs done and billed in a timely manner and love the price.
PARiM logo

PARiM

4.9
(23)

Workforce software with flexible pricing and unlimited users

Features

Total

PARiM logo
injixo logo

21

70

33

features in common

21

features in common

PARiM logo

PARiM user ratings

Functionality

4.5
(23)

Unique features

  • Labor Cost Reporting

  • GPS

  • HR Management

injixo logo

injixo user ratings

Functionality

Unique features

  • Reminders

  • Inbound Call Center

  • Call Logging

Pricing

Starting from

$55/month

Value for money

PARiM logo
4.5

What users say about PARiM's value for money

The look and functionality of the system is great. Clean and crisp the dashboard features are excellent.
Good product, good support, excellent service levels. Easy to use once you've mastered all of the features, of which there are many.
Aircall logo

Aircall

4.3
(301)

Phone system for support and sales teams

Features

Total

Aircall logo
injixo logo

17

98

33

features in common

17

features in common

Aircall logo

Aircall user ratings

Functionality

4.1
(301)

Top features

  • Employee Activity Monitoring

    5

  • Time Zone Tracking

    5

  • Customizable Reports

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Reminders

    N/A

  • Variable Workforce

    N/A

  • Self Service Portal

    N/A

Pricing

Starting from

$40/month

Value for money

Aircall logo
4.1

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.
The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.
Staffbase logo

Staffbase

4.8
(67)

Mobile-first employee communication for large organizations

Features

Total

Staffbase logo
injixo logo

10

77

33

features in common

10

features in common

Staffbase logo

Staffbase user ratings

Functionality

4.3
(67)

Top features

  • Group Management

    5

  • Chat/Messaging

    5

  • Alerts/Notifications

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Computer Telephony Integration

    N/A

  • Employee Management

    N/A

  • Variable Workforce

    N/A

Pricing

Value for money

Staffbase logo
4.5

What users say about Staffbase's value for money

Best of all, is the extreme easy handling ot the staffbase tool, which the users and editors really appreciate. And it's really a pleasure to use /and work with the staffbase tool.
Reliable, creative and innovative partner for internal communication processes.
Volgistics logo

Volgistics

4.5
(81)

Software for volunteer recruiting, tracking and coordination

Features

Total

Volgistics logo
injixo logo

11

44

33

features in common

11

features in common

Volgistics logo

Volgistics user ratings

Functionality

4.1
(81)

Top features

  • Mobile Access

    5

  • Activity Tracking

    5

  • Volunteer Management

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Computer Telephony Integration

    N/A

  • Employee Management

    N/A

  • Real Time Data

    N/A

Pricing

Value for money

Volgistics logo
4.4

What users say about Volgistics' value for money

It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold.
The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses.
SpitFire logo

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

Features

Total

SpitFire logo
injixo logo

9

43

33

features in common

9

features in common

SpitFire logo

SpitFire user ratings

Functionality

4.4
(21)

Unique features

  • Call Center Management

  • VoIP Connection

  • Power Dialer

injixo logo

injixo user ratings

Functionality

Unique features

  • Labor Forecasting

  • Collaboration Tools

  • Attendance Tracking

Pricing

Value for money

SpitFire logo
3.9

What users say about SpitFire's value for money

For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must.
Warren, Brent, Ankit, and Supria are all people at OPC that are amazing talents, and they have all of my confidence to work on our systems at any time.
Avochato logo

Avochato

4.7
(130)

SMS texting and live chat for sales, support & ops teams

Features

Total

Avochato logo
injixo logo

9

101

33

features in common

9

features in common

Avochato logo

Avochato user ratings

Functionality

4.5
(130)

Unique features

  • Templates

  • Remote Support

  • Transcripts/Chat History

injixo logo

injixo user ratings

Functionality

Unique features

  • Labor Forecasting

  • Call Recording

  • Attendance Tracking

Pricing

Value for money

Avochato logo
4.6

What users say about Avochato's value for money

I looked at a bunch of other services like this but this was the best. The interface is very easy to use and it functions flawlessly.
I liked it being user friendly and that it meets the demands for our company. I like how Avochato is willing to work with us to make it better and more personalized for our type of business.
NovelVox Unified Agent Desktop logo

NovelVox Unified Agent Desktop

(0)

Integrated Contact Center Desktop for Specific Business Need

Features

Total

NovelVox Unified Agent Desktop logo
injixo logo

0

1

33

features in common

0

features in common

VoiceAnalytics logo

VoiceAnalytics

4.8
(5)

Gain insights out of all your customer interactions

Features

Total

VoiceAnalytics logo
injixo logo

5

29

33

features in common

5

features in common

VoiceAnalytics logo

VoiceAnalytics user ratings

Functionality

4.6
(5)

Top features

  • Speech-to-Text Analysis

    5

  • Language Detection

    5

  • Customer Experience Management

    4.5

injixo logo

injixo user ratings

Functionality

Unique features

  • Real-time Updates

    N/A

  • Employee Management

    N/A

  • Variable Workforce

    N/A

Dialfire logo

Dialfire

4.8
(14)

Cloud-based outbound call center software

Features

Total

Dialfire logo
injixo logo

13

67

33

features in common

13

features in common

Dialfire logo

Dialfire user ratings

Functionality

4.6
(14)

Top features

  • Call Monitoring

    5

  • Call Recording

    5

  • Computer Telephony Integration

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Real-time Updates

    N/A

  • IVR / Voice Recognition

    N/A

  • Attendance Tracking

    N/A

TalentDesk.io logo

TalentDesk.io

5.0
(2)

Freelancer Management System for SMBs & Enterprises

Features

Total

TalentDesk.io logo
injixo logo

12

48

33

features in common

12

features in common

TalentDesk.io logo

TalentDesk.io user ratings

Functionality

4.0
(2)

Unique features

  • Project Planning

  • Payroll Management

  • Timesheet Management

injixo logo

injixo user ratings

Functionality

Unique features

  • Real-time Updates

  • Employee Management

  • Drag & Drop

One Call Now logo

One Call Now

4.6
(24)

Simple, Reliable, Affordable Group Messaging

Features

Total

One Call Now logo
injixo logo

9

56

33

features in common

9

features in common

One Call Now logo

One Call Now user ratings

Functionality

4.4
(24)

Top features

  • Reporting/Analytics

    5

  • Mass Notifications

    5

  • Predictive Dialer

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Employee Scheduling

    N/A

  • Employee Management

    N/A

  • Attendance Tracking

    N/A

Pricing

Value for money

One Call Now logo
4.2

What users say about One Call Now's value for money

I like the ease of use and reliability is great. It has an app I can easily use from my android phone.
It is wonderful that when we have a prayer request that we can put it out to our prayer groups and the people receive it immediately so they can begin praying for that person or situation.
Oorwin logo

Oorwin

4.6
(83)

AI-Powered Talent Intelligent Platform

Features

Total

Oorwin logo
injixo logo

24

194

33

features in common

24

features in common

Oorwin logo

Oorwin user ratings

Functionality

4.6
(83)

Top features

  • Candidate Management

    5

  • Candidate Tracking

    5

  • Applicant Tracking

    4.6

injixo logo

injixo user ratings

Functionality

Unique features

  • IVR / Voice Recognition

    N/A

  • Queue Management

    N/A

  • Budgeting/Forecasting

    N/A

Pricing

Value for money

Oorwin logo
4.5

What users say about Oorwin's value for money

Best Applicant Tracking System and the system which is well integrated with all the features that a user want. I would recommend everyone to use this ATS this is really amazing and very productive.
The software is very easy to use therefore my recommendation for this software is to everyone out there , The software is very easy to use which has good filters which results in good outcome.
Alvaria CX Suite logo

Alvaria CX Suite

4.0
(15)

Turn your customer experience into a competitive advantage.

Features

Total

Alvaria CX Suite logo
injixo logo

10

34

33

features in common

10

features in common

Alvaria CX Suite logo

Alvaria CX Suite user ratings

Functionality

4.3
(15)

Top features

  • Call Recording

    5

  • Queue Management

    5

  • Manual Dialer

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Real-time Updates

    N/A

  • Monitoring

    N/A

  • Real Time Data

    N/A

Pricing

Value for money

Alvaria CX Suite logo
3.5

What users say about Alvaria CX Suite's value for money

The Noble Suite offers a great solution in many areas for our business. I love that Noble is always trying to get ahead of the needs and stay on an innovative track.
With Noble Systems, you can manage your contact center (inbound and outbound dialing), it is a very good CRM solution and they have great customer service.
Shelf logo

Shelf

4.9
(83)

The Modern Knowledge Platform for The On-Demand World

Features

Total

Shelf logo
injixo logo

9

77

33

features in common

9

features in common

Shelf logo

Shelf user ratings

Functionality

4.7
(83)

Top features

  • Document Classification

    5

  • Document Management

    5

  • Workflow Management

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Labor Forecasting

    N/A

  • Inbound Call Center

    N/A

  • Attendance Tracking

    N/A

Pricing

Value for money

Shelf logo
4.8

What users say about Shelf's value for money

Overall, Shelf has been amazing. When I've had any questions or issues, Rick has been a pleasure to work with.
If you're looking for a practical no nonsense tool that manages your informational inputs and integrates them with your your organizational structure and work outputs then look no further.
PayNW logo

PayNW

4.6
(8)

Cloud-based human capital management software

Features

Total

PayNW logo
injixo logo

17

98

33

features in common

17

features in common

PayNW logo

PayNW user ratings

Functionality

4.8
(8)

Unique features

  • Real Time Notifications

  • Leave Tracking

  • HR Management

injixo logo

injixo user ratings

Functionality

Unique features

  • Queue Management

  • Budgeting/Forecasting

  • Inbound Call Center

Contractor Compliance logo

Contractor Compliance

4.6
(64)

Compliance Management for Third Party Contractors.

Features

Total

Contractor Compliance logo
injixo logo

14

50

33

features in common

14

features in common

Contractor Compliance logo

Contractor Compliance user ratings

Functionality

4.4
(64)

Top features

  • Contractor Database

    5

  • Subcontractor Management

    5

  • Alerts/Notifications

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Call Scripting

    N/A

  • Call Recording

    N/A

  • Time Off Requests

    N/A

Pricing

Starting from

$199/year

Value for money

Contractor Compliance logo
4.9

What users say about Contractor Compliance's value for money

Not only is the software extremely easy to use, but the staff is very friendly and their focus is on making the on-boarding of all your contractors super easy for you as well as the contractors.
Very user-friendly and offers a great service at a good price point. The entire team we've worked with has been great as well, always very easy to get a hold of, helpful and quick to respond.
Enghouse Contact Center logo

Enghouse Contact Center

4.4
(16)

Cloud-based contact center platform

Features

Total

Enghouse Contact Center logo
injixo logo

16

59

33

features in common

16

features in common

Enghouse Contact Center logo

Enghouse Contact Center user ratings

Functionality

4.3
(16)

Top features

  • Automatic Call Distribution

    5

  • Agent Interface

    5

  • Predictive Dialer

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Real-time Updates

    N/A

  • Automated Scheduling

    N/A

  • Reminders

    N/A

Pricing

Starting from

$75/month

Value for money

Enghouse Contact Center logo
4.1

What users say about Enghouse Contact Center's value for money

What we like the most about this software is that it is extremely powerful, since it offers all the features that a BPO company needs to provide a high quality service to its clients.
When we upgraded to an Avaya phone system the transistion was flawless. With that any upgrades for version upgrades have been flawless.
Salesforce Maps logo

Salesforce Maps

4.5
(17)

Location intelligence & field service management platform

Features

Total

Salesforce Maps logo
injixo logo

12

60

33

features in common

12

features in common

Salesforce Maps logo

Salesforce Maps user ratings

Functionality

4.7
(17)

Unique features

  • Historical Reporting

  • Order Management

  • Real Time Monitoring

injixo logo

injixo user ratings

Functionality

Unique features

  • Computer Telephony Integration

  • IVR / Voice Recognition

  • Drag & Drop

Pricing

Value for money

Salesforce Maps logo
4.0

What users say about Salesforce Maps' value for money

Good usability with very good settings and excellent output. Valuable for the sales work.
Map your business to great marketing success using this tool. It's a smart mapping software that works with Salesforce.
RedRoute logo

RedRoute

(0)

Cost-saving automation for inbound calls

Features

Total

RedRoute logo
injixo logo

2

14

33

features in common

2

features in common

HGS Agent X logo

HGS Agent X

(0)

An AI-Powered Cloud-Based Contact Center Solution

Features

Total

HGS Agent X logo
injixo logo

1

5

33

features in common

1

features in common

USAN Contact Suite for Amazon Connect logo

USAN Contact Suite for Amazon Connect

5.0
(1)

Extending the power and breadth of Amazon Connect

Features

Total

USAN Contact Suite for Amazon Connect logo
injixo logo

12

64

33

features in common

12

features in common

USAN Contact Suite for Amazon Connect logo

USAN Contact Suite for Amazon Connect user ratings

Functionality

4.0
(1)

Top features

  • Call Monitoring

    5

  • IVR / Voice Recognition

    5

  • Queue Management

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Real-time Updates

    N/A

  • Monitoring

    N/A

  • Contractor Management

    N/A

LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
injixo logo

20

168

33

features in common

20

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.1K)

Top features

  • Chat/Messaging

    5

  • Computer Telephony Integration

    5

  • Change Management

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Time Off Requests

    N/A

  • Attendance Tracking

    N/A

  • Employee Management

    N/A

Pricing

Starting from

$15/month

Value for money

LiveAgent logo
4.7

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
CloudTalk logo

CloudTalk

4.4
(243)

Cloud-based call center software for sales and support teams

Features

Total

CloudTalk logo
injixo logo

18

134

33

features in common

18

features in common

CloudTalk logo

CloudTalk user ratings

Functionality

4.3
(243)

Top features

  • Call Logging

    5

  • Auto-Dialer

    5

  • Customizable Reports

    5

injixo logo

injixo user ratings

Functionality

Unique features

  • Self Service Portal

    N/A

  • Drag & Drop

    N/A

  • Time Off Requests

    N/A

Pricing

Starting from

$25/month

Value for money

CloudTalk logo
4.3

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.
Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.
Humanity logo

Humanity

4.3
(281)

Employee shift scheduling

Features

Total

Humanity logo
injixo logo

15

49

33

features in common

15

features in common

Humanity logo

Humanity user ratings