injixo Features

injixo

Workforce management for call centers

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Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Attendance Tracking
Auto-Dialer
Auto-Responders
Automated Routing
Automated Scheduling
Automatic Call Distribution
Budgeting/Forecasting
CRM
Calendar Management
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scheduling
Call Scripting
Call Transfer
Campaign Management
Chat/Messaging
Collaboration Tools
Communication Management
Compliance Management
Computer Telephony Integration
Contact Database
Contact Management
Contractor Management
Customer Database
Customer History
Customer Service Analytics
Customizable Branding
Customizable Forms
Customizable Templates
Drag & Drop
Email Management
Employee Management
Employee Scheduling
Event Triggered Actions
Feedback Management
Forecasting
Goal Setting / Tracking
Heatmaps
IVR / Voice Recognition
Inbound Call Center
Knowledge Base Management
Labor Forecasting
List Management
Live Chat
Manual Dialer
Monitoring
Multi-Channel Communication
Multi-Language
Outbound Call Center
Performance Management
Performance Metrics
Phone Key Input
Progressive Dialer
Queue Management
Real Time Data
Real-Time Chat
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Self Service Portal
Service Level Agreement (SLA) Management
Skills Tracking
Social Media Integration
Status Tracking
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Telemarketing Management
Template Management
Text to Speech
Third Party Integrations
Time Off Management
Time Off Requests
Timesheet Management
Variable Workforce
VoIP
VoIP Connection
Voice Mail
Workflow Configuration
Workflow Management
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API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Attendance Tracking
Auto-Dialer
Auto-Responders
Automated Routing
Automated Scheduling
Automatic Call Distribution
Budgeting/Forecasting
CRM
Calendar Management
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scheduling
Call Scripting
Call Transfer
Campaign Management
Chat/Messaging
Collaboration Tools
Communication Management
Compliance Management
Computer Telephony Integration
Contact Database
Contact Management
Contractor Management
Customer Database
Customer History
Customer Service Analytics
Customizable Branding
Customizable Forms
Customizable Templates
Drag & Drop
Email Management
Employee Management
Employee Scheduling
Event Triggered Actions
Feedback Management
Forecasting
Goal Setting / Tracking
Heatmaps
IVR / Voice Recognition
Inbound Call Center
Knowledge Base Management
Labor Forecasting
List Management
Live Chat
Manual Dialer
Monitoring
Multi-Channel Communication
Multi-Language
Outbound Call Center
Performance Management
Performance Metrics
Phone Key Input
Progressive Dialer
Queue Management
Real Time Data
Real-Time Chat
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Self Service Portal
Service Level Agreement (SLA) Management
Skills Tracking
Social Media Integration
Status Tracking
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Telemarketing Management
Template Management
Text to Speech
Third Party Integrations
Time Off Management
Time Off Requests
Timesheet Management
Variable Workforce
VoIP
VoIP Connection
Voice Mail
Workflow Configuration
Workflow Management
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API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Attendance Tracking
Auto-Dialer
Auto-Responders
Automated Routing
Automated Scheduling
Automatic Call Distribution
Budgeting/Forecasting
CRM
Calendar Management
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scheduling
Call Scripting
Call Transfer
Campaign Management
Chat/Messaging
Collaboration Tools
Communication Management
Compliance Management
Computer Telephony Integration
Contact Database
Contact Management
Contractor Management
Customer Database
Customer History
Customer Service Analytics
Customizable Branding
Customizable Forms
Customizable Templates
Drag & Drop
Email Management
Employee Management
Employee Scheduling
Event Triggered Actions
Feedback Management
Forecasting
Goal Setting / Tracking
Heatmaps
IVR / Voice Recognition
Inbound Call Center
Knowledge Base Management
Labor Forecasting
List Management
Live Chat
Manual Dialer
Monitoring
Multi-Channel Communication
Multi-Language
Outbound Call Center
Performance Management
Performance Metrics
Phone Key Input
Progressive Dialer
Queue Management
Real Time Data
Real-Time Chat
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Messaging
Self Service Portal
Service Level Agreement (SLA) Management
Skills Tracking
Social Media Integration
Status Tracking
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Telemarketing Management
Template Management
Text to Speech
Third Party Integrations
Time Off Management
Time Off Requests
Timesheet Management
Variable Workforce
VoIP
VoIP Connection
Voice Mail
Workflow Configuration
Workflow Management
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