InTime Features

InTime

Scheduling & workforce management for public safety agencies

4.65/5 (17 reviews)

Competitor Feature Comparison

Accounting Integration
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Clock In / Out
Compliance Management
Contact Database
Contractor Management
Customer Database
Customer Management
Customizable Forms
Customizable Reports
Dispatch Management
Document Imaging
Electronic Signature
Employee Database
Employee Management
Employee Scheduling
Employee Self Service
Employee Time Tracking
File Storage
GPS
Job Costing
Job Management
Job Tracking
Labor Forecasting
Leave Tracking
Maintenance Scheduling
Messaging
Mobile Access
Mobile Alerts
Mobile App
Mobile Payments
Online Time Clock
Overtime Calculation
Payment Collection in the Field
Payment Processing
Payroll Management
Quotes/Estimates
Real-time Scheduling
Reporting & Statistics
Reporting/Analytics
Resource Management
Resource Scheduling
Schedule Distribution
Scheduling
Service History
Shift Swapping
Sick Leave Tracking
Skills Tracking
Time Off Requests
Time Tracking
Timesheet Management
Vacation/Leave Tracking
Variable Workforce
Work Order Management
Learn moreCompare App
Accounting Integration
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Clock In / Out
Compliance Management
Contact Database
Contractor Management
Customer Database
Customer Management
Customizable Forms
Customizable Reports
Dispatch Management
Document Imaging
Electronic Signature
Employee Database
Employee Management
Employee Scheduling
Employee Self Service
Employee Time Tracking
File Storage
GPS
Job Costing
Job Management
Job Tracking
Labor Forecasting
Leave Tracking
Maintenance Scheduling
Messaging
Mobile Access
Mobile Alerts
Mobile App
Mobile Payments
Online Time Clock
Overtime Calculation
Payment Collection in the Field
Payment Processing
Payroll Management
Quotes/Estimates
Real-time Scheduling
Reporting & Statistics
Reporting/Analytics
Resource Management
Resource Scheduling
Schedule Distribution
Scheduling
Service History
Shift Swapping
Sick Leave Tracking
Skills Tracking
Time Off Requests
Time Tracking
Timesheet Management
Vacation/Leave Tracking
Variable Workforce
Work Order Management
Visit WebsiteCompare App
Accounting Integration
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Clock In / Out
Compliance Management
Contact Database
Contractor Management
Customer Database
Customer Management
Customizable Forms
Customizable Reports
Dispatch Management
Document Imaging
Electronic Signature
Employee Database
Employee Management
Employee Scheduling
Employee Self Service
Employee Time Tracking
File Storage
GPS
Job Costing
Job Management
Job Tracking
Labor Forecasting
Leave Tracking
Maintenance Scheduling
Messaging
Mobile Access
Mobile Alerts
Mobile App
Mobile Payments
Online Time Clock
Overtime Calculation
Payment Collection in the Field
Payment Processing
Payroll Management
Quotes/Estimates
Real-time Scheduling
Reporting & Statistics
Reporting/Analytics
Resource Management
Resource Scheduling
Schedule Distribution
Scheduling
Service History
Shift Swapping
Sick Leave Tracking
Skills Tracking
Time Off Requests
Time Tracking
Timesheet Management
Vacation/Leave Tracking
Variable Workforce
Work Order Management
Visit WebsiteCompare App

Mobile apps

iOS App


652 reviews

Requires iOS 11.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


71 reviews

InTime Feature Reviews

17 reviewers had the following to say about InTime's features:

Jessica F.

InTime Review

2019-04-17

Pros

Having the live app with notifications is great to a 24/7 agency.

Cons

Some activities submitted don’t appear on the employees time report for an unexplainable reason.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Crystal Z.

InTime

2019-04-16

The product works great for shift workers.

Pros

I like the flexibility of the product. Support is awesome.

Cons

Reports should have the option to export to Excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tami G.

All Around best Scheduling/Payroll System!

2021-03-22

Their response time is quick and they always help to find a solution for us!

Pros

Command Staff are able to view anytime day or night, who is working, where they are working and if an employee is not working, why they aren't.

Cons

We are still working on the payroll integration piece, due to a unique pay period at our 911 Center.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Law Enforcement company, 201-500 employees)

A fresh approach to managing Time and Attendance

2019-04-16

Our overall experience with InTime has been positive. Our Implementation Specialist was very knowledgeable and the help desk are always very responsive

Pros

InTime brings a flexible approach not only to managing Time and Attendance, but have the ability to track Court Subpoenas, Asset and Training Tracking

Cons

Web access can be slow at times. Mobile app is still in it's infancy stage.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
LESLI P.

Livermore Police Review

2019-04-16

Pros

The employee web portal is phenomenal!

Cons

Payroll side of things is more complex and difficult. Trying to train everyone on how to manage their schedule so their timesheet is accurate has been difficult. The Daily Roster is temperamental and is limited on how you can customize it. We are trying to determine the best way to show FLSA so we can utilize InTime for payroll.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick B.

Adaptive and Beneficial

2019-08-26

Pros

We have been able to adapt the software to our needs and accommodate our tricking scheduling and employee contact requirements.

Cons

Being that we have had to adapt the software to our needs and do not have full integration, Customer Service has not been fully open in assisting us in our plan and efforts.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike S.

ISE Review

2019-04-16

Overall, they are a good company to work with and I will continue to work with them as long as possible.

Pros

I liked the ease of access for myself and employees. The application for the employees to use their phones for leave and sign-ups is efficient and quick.

Cons

The setup was a little timely, mostly with me trying to learn the software and build a schedule at the same time.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kieran D.

Review of InTime Scheduling Program

2019-04-02

This program allows me to see the available vehicles and where they are located which then allows me easy access to apply the people into the proper vehicle.

Pros

It gathers all my vehicles and people together in one program, allowing me to see at a glance if I have any units that are not being used at any given time.

Cons

Sometimes the software is a bit glitchy. It hangs up every now and then.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie E.

a little antiquated

2019-07-29

Pros

I really like all of the ways it can be used, such as doing shift bidding.

Cons

We have under 100 employees and it looks like it is crunched together making it hard to read at times.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
John B.

InTime Solutions

2019-04-16

As I said previously, this software does so much more than we were looking for that each feature was like a bonus to us.

Pros

It is the only software we need to keep track of all schedules, leave requests, overtime, time banks, and even certifications.

Cons

InTime was able to work with us over time and incorporated these features into the program.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike B.

InTime on Ontime...

2021-11-12

Our experience with InTime has been nothing but positive. From the initial start up, the folks at InTime has been there for every issue, problem or enhancement request. They have always been quick in getting back to us and making sure that the incident is solved. The yearly InTime Conference is one of the best software conferences that I have attended. The classes are very informative and allow for customer interaction to make sure we understand the product completely.

Pros

Add in the Asset and Training modules and that gives you a bigger bucket for all your data needs. The customer service provided is always there to assist your issues and provide great answers.

Cons

I find nothing that we do not like about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Patricia K.

InTime Rocks

2019-04-16

Scheduling!!! The 24/7 schedule for a police department is tedious, but InTime has solved that problem for us. Also, switching officers to new shifts is now a breeze.

Pros

I like the fact that although it is not a "custom" design for our department, InTime has done a great job of tailoring things to make it seem like it was a custom design.

Cons

There are times when it seems cumbersome and we have to take too many steps to make sure everything is set. Also, our chief wants the daily roster to show many different things and I often have trouble getting the notes to show up on the roster.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nancy R.

Best scheduling solution for Law Enforcement!!

2019-07-02

We have had numerous problems with our old scheduling system (Executime) which ended up causing unknown shortages on shifts, resulting in overtime. We used Speedshift many years ago which is what led us back to InTime. I have not heard one negative thing about the scheduling program from our sworn nor civilian staff, which is almost a miracle in and of itself. The support staff has been extremely helpful and responds to requests very quickly.

Pros

The ease of use and layout. You can see all of your personnel on one schedule which is essential for shift coverage and maintaining adequate manpower.

Cons

That a successful integration with HTE has not been completed yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie E.

Easy with Great Functions

2017-09-07

I can quickly see not only what my own schedule is and what I have as far as benefit time goes. But as someone who deals with our accreditation and training, being able to see peoples schedules in detail is very helpful.

Pros

Software is easy to understand when you are looking at it, you can quickly notice when someone is off duty or sick or something similar.

Cons

I think anything I would say negative about the software is mostly related to how our agency is or is not using the software. I do wish that when you logged in to the schedule it would go to todays date. It seems like it opens to the last date you had been looking at. Which some may like but if I have closed it I am done with the project that took me to another day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sue D.

inTime Solutions

2019-06-06

Excellent

Pros

It covers all the bases and in one package

Cons

I didn't get it sooner, we waisted so much time with other options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marc S.

Intime review

2021-05-11

The customer support team is excellent. If there is a problem they get back to you quickly and they fix the issue.

Pros

Ability to customize any schedule. The ability for staff to see their schedules.

Cons

Setting the system up took a lot of time and energy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert C.

InTime Review

2018-09-25

Since that time our overtime costs for subpoenas have been reduced by 50%.

Pros

We have been using the software since 2007 and have been very happy with it. The product is continuously evolving in response to customer needs. Customer support is great!

Cons

The software has so many functions that it can be a little daunting for those that do not use the program regularly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more