iSolved Features

iSolved

Workforce Management

3.83/5 (102 reviews)

iSolved Feature Summary

  • Single data-entry point
  • Increase data accuracy
  • Simplify operation
  • HR, time, and payroll are always in sync
  • No more running imports and exports
  • Increase organizational productivity
  • Eliminate extraneous work
  • Boost efficiency, accuracy, and profitability

Competitor Feature Comparison

Absence Management
Attendance Tracking
Employee Management
Employee Self Service
HR Management
Performance Reports
Learn moreCompare App
Absence Management
Attendance Tracking
Employee Management
Employee Self Service
HR Management
Performance Reports
Visit WebsiteCompare App
Absence Management
Attendance Tracking
Employee Management
Employee Self Service
HR Management
Performance Reports
Visit WebsiteCompare App

Mobile apps

iOS App


32 reviews

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.

iSolved Feature Reviews

25 reviewers had the following to say about iSolved's features:

kim reitmeyer

iSolved HCM Technology Review

2019-09-25

tracking payments and history simplified, ready reports address most queries

Pros

self service for employees is easy to use

Cons

the need to process payroll before changes such as accrual updates will be accurate, modifying punches not possible for staff

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Laura Carter

A great tool for my HR Department of One!

2014-06-05

Pros

The Employee Self-Serve portal is so helpful to me as the the single support staff for HR.

Cons

It has taken longer than expected to implement the timecard and payroll integration. This was due primarily to the fact that our company had so many variables in the time reporting feature.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering iSolved

The implementation specialists (SMEs) for this product have been outstanding. These are the individuals that need to ensure that the features you require are available, not the sales rep.

Source: Software Advice
Helpful?   Yes   No
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Dawn Berry

Review from Recruiter

2019-09-25

I mainly use their applicant tracking system for recruiting and I feel that is overall user friendly but could be better when it comes to the communication with users within the software.

Pros

I like the ease of use from the HR perspective and the ability to see exactly what the employee sees within the system when trying to help them.

Cons

Limitations with reports, mass adding of performance review dates for employees, and limitation with iHire system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Alistair Maclean

As Payroll HCM software

2019-09-27

Helping our clients with HCM solutions

Pros

Intuitive and quite comprehensive, easy to use API's and able to export import

Cons

Employee Onboarding needs some work but I hear it is on the roadmap

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Cameron Co

iSolved should be more like iSuck.

2017-07-26

It took 6 months to implement 43 employees to be able to use iSolved, it started with our contract just sitting to be reviewed for almost a month, due to our salesman going on vacation, 1 failed go-live which had lasting repercussion through the whole term of our contract, the program was dreadfully slow, and extremely complex when it came to even just a simple time and attendance date range data being pulled into one streamed line summary report to setting up new employees.

Pros

The ACA reporting feature, tracking the FTE status of your current employees. Besides that nothing was stand out amazing.

Cons

From the moment the contract was signed to several months out of our contract, we are still dealing with the repercussions of a company, that does not know how to communicate, that does not put the customers needs other than what they get billed on a monthly basis as a priority.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Software Advice
Helpful?   Yes   No
Read more
Erin Johnson

Great product

2019-09-26

Pros

Great customer service and very user friendly.

Cons

Unable to upload multiple documents to employee portal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
nancy cheek

isolved roduct review

2019-09-27

All of the iSolved employees are very helpful and friendly.

Pros

The ease of the use. The ease of implementation.

Cons

Not all reports are readily available.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Anonymous
Senior Design Manager (Wine and Spirits company, 51-200 employees)
Verified Reviewer

so secure it trips over itself!

2016-06-02

Using as an HR portal for time and employee management of all of the HR information.

Pros

Well presented and EXTREMELY, ANNOYINGLY secure.

Cons

This software requires SO much authentication that you basically can't get anything done. Every time I use it - even though I know my password and all of my authentication answers - I still have to go through fifteen minutes of authentication process involving TWO e-mails with authentication numbers, first to approve a password reset because it's been a few days, then to approve the computer I am on because... well.. because it's been a few days!

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
Read more
Phillip S.

Good not Great

2016-12-13

We use it for onboarding, Time and Attendance, HR and Payroll.

Pros

Payroll and HR Management is great.

Cons

Would like to see more attention paid to the Onboarding module.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering iSolved

It's very inexpensive so for your money its one of the best out there and I've seen a lot. Do your research and demo other systems.

Source: Software Advice
Helpful?   Yes   No
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Roland Akuaku

So Far So Good. payroll System for some years nows.

2018-12-11

Pros

i Have been using isolved for a while now for our payroll and i must say that it is very easy to use and navigate. it takes some getting used to but once you fully understand its operation then u good to go. employees can also easily track their pay, vacation etc.

Cons

the only Con is that some specific reports are often not available on the system as one may need to generate such reports manually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Emmanuel Najera

Very user friendly

2018-11-08

Pros

Simple to use Report Writer Integration of payroll and medical benefits Resonable Price Excellent Customer Service

Cons

It is easy to get overwhelmed with all the available resources. The portal layout is a little out-dated compared with other payroll platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rebekah Bosse

Easy to Use

2019-09-26

Pros

Like the ability to integrate all HR/Payroll items in one system (benefits management, performance reviews, etc...)

Cons

Sometimes it is not straight forward on where to find the reports you are looking for, even with the search.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
David Pex

Comprehensive Payroll and HR platform

2019-09-26

Automates and simplifies new hire onboarding Ability to add modules such as iHire broadens areas where this software makes a difference

Pros

Ease of use Comprehensive solution automates onboarding of new employees

Cons

nothing about this product is annoying so far

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Becka McNair

iSolved HCM Technology review

2019-09-26

lots of time saving

Pros

All encompassing, clean view, Employee interaction

Cons

customer service response time, inability to see more than one screen at the same time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jamie Martindale

iSolved HCM Technology Review

2019-09-27

Pros

Being able to import payroll data and other data sets. Easy to use.

Cons

Lately, customer service has been slow or non responsive to email inquiries.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rosanne Deem

I'm glad I made the switch

2019-09-26

Overall I really like using iSolved and I'm excited to expand our usage as we grow our business.

Pros

the importing of data and the ease of processing payroll

Cons

I'd like to be able to see what the employee sees similar to a login as customer available to me in other admin portals I work in.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Katy Rogers

Much better than what we had before

2017-12-12

Overall pretty easy to use, it's just lacking some features I would like to have a fully integrated system instead of partners for Benefits and applicant tracking.

Pros

ESS, Onboarding, Time cards.

Cons

Most of the setup has to be done by the payroll company, must go back and forth to set up certain things and special check runs. Time off requests do not project balance at the time of the request, only based on current balance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
erin Brotherson

Isovled Review

2019-09-26

Pros

the access to all employees through the internet

Cons

the customer service the wait time and the time it takes them to get back to me

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Maged R

Easy to use but customer service is a REAL CHALLENGE!

2019-05-14

I have been with SAGE/Paychoice before getting dissolved into iSolved. The migration was a horrible experience! I did not see initiative from the new company to leave a good customer experience for the first few months, so decided to leave the company to another provider

Pros

Easy to use interface - flexibility in having different rates for the same employee Nice HR companion feature!

Cons

At times, the online button chat/help was off, without any justification! The interface can be enhanced to simplify PTO calculations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jennifer Harris

Compete Employee Life Cycle Tool

2019-09-27

.

Pros

This database manages the entire employee life cycle

Cons

Development bugs when a release occurs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Michelle Hanel

Great Product for the Money!

2019-09-25

Payroll, Benefits, Time, iHire, LMS, COBRA, 401K file feed.

Pros

Administratively, I have found this system to be much easier to use than previous HRIS systems.

Cons

That salaried employees cannot use the absence function because it is tied to payroll.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Wendy Morrow

Great Product!

2019-09-26

Great implementation experience. Was able to take payroll process from 1.5 days to 3 hours

Pros

Ability to create own content in University, better employee tracking from an HR perspective

Cons

Having to purchase mojo in order to conduct performance reviews-i wish it was included with hcm.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Audra DiLuciano

There's good, there's bad, and there's ugly

2019-08-22

I also want to point out that when comparing vendors, be sure to inquire if you are charged for every employee or just those participating in FSA.

Pros

As an end-user employee and as an admin of this product, I find it to be robust in its feature set and easy to navigate.

Cons

More importantly, when you report an issue to the tax department, it takes eons to hear back from them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Carla Yusten

iSolved

2019-09-27

Pros

How easy it is for all employees to access and use.

Cons

The system updates are too slow and I would to get notification for them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
cathy lewis

Tax issues need more attention

2019-09-26

There are many benefits to Isolved, it would be almost perfect if the tax department was better run.

Pros

payroll processing is great, new employee set up is great

Cons

Attention to customer service and tax filings needs to be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
Read more