iSolved Features

iSolved

Workforce Management

3.63/5 (32 reviews)

iSolved Feature Summary

  • Single data-entry point
  • Increase data accuracy
  • Simplify operation
  • HR, time, and payroll are always in sync
  • No more running imports and exports
  • Increase organizational productivity
  • Eliminate extraneous work
  • Boost efficiency, accuracy, and profitability

HR & Employee Management Feature Comparison

Most popular features of all HR & Employee Management apps

API (296 other apps)
Activity Dashboard (221 other apps)
Applicant Tracking (181 other apps)
Automatic Notifications (222 other apps)
Automatic Reminders (148 other apps)
Customizable Branding (160 other apps)
Customizable Reporting (169 other apps)
Data Import/Export (160 other apps)
Employee Database (134 other apps)
Employee Management (214 other apps)
Employee Portal (144 other apps)
Employee Profile (129 other apps)
Employee Self Service (163 other apps)
Performance Management (129 other apps)
Real Time Reporting (132 other apps)
Recruiting Management (150 other apps)
Reporting & Statistics (199 other apps)
Third Party Integration (153 other apps)
Time & Attendance Tracking (143 other apps)
Time Off Requests (130 other apps)

Competitor Feature Comparison

Absence Management
Employee Management
Employee Self Service
Performance Reports
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Mobile apps

iOS App


20 reviews

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Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

iSolved Feature Reviews

25 reviewers had the following to say about iSolved's features:

Laura Carter

A great tool for my HR Department of One!

2014-06-05

Pros

The Employee Self-Serve portal is so helpful to me as the the single support staff for HR.

Cons

This was due primarily to the fact that our company had so many variables in the time reporting feature.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering iSolved

The implementation specialists (SMEs) for this product have been outstanding. These are the individuals that need to ensure that the features you require are available, not the sales rep.

Source: Software Advice
Helpful?   Yes   No
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Cameron Co

iSolved should be more like iSuck.

2017-07-26

It took 6 months to implement 43 employees to be able to use iSolved, it started with our contract just sitting to be reviewed for almost a month, due to our salesman going on vacation, 1 failed go-live which had lasting repercussion through the whole term of our contract, the program was dreadfully slow, and extremely complex when it came to even just a simple time and attendance date range data being pulled into one streamed line summary report to setting up new employees.

Pros

The ACA reporting feature, tracking the FTE status of your current employees. Besides that nothing was stand out amazing.

Cons

From the moment the contract was signed to several months out of our contract, we are still dealing with the repercussions of a company, that does not know how to communicate, that does not put the customers needs other than what they get billed on a monthly basis as a priority.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Source: Software Advice
Helpful?   Yes   No
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Katy Rogers

Much better than what we had before

2017-12-12

Overall pretty easy to use, it's just lacking some features I would like to have a fully integrated system instead of partners for Benefits and applicant tracking.

Pros

One database for most information, partners for benefits administration/carrier feeds and ATS Partner.

Cons

Most of the setup has to be done by the payroll company, must go back and forth to set up certain things and special check runs. Time off requests do not project balance at the time of the request, only based on current balance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Phillip S.

Good not Great

2016-12-13

We really do like their customer service always willing to help and always follows up.

Pros

Payroll and HR Management is great.

Cons

We would like it to be more customizable. I suppose changes and additions are on the way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering iSolved

It's very inexpensive so for your money its one of the best out there and I've seen a lot. Do your research and demo other systems.

Source: Software Advice
Helpful?   Yes   No
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Anonymous
Senior Design Manager (Wine and Spirits company, 51-200 employees)
Verified Reviewer

so secure it trips over itself!

2016-06-02

Using as an HR portal for time and employee management of all of the HR information.

Pros

Well presented and EXTREMELY, ANNOYINGLY secure.

Cons

This software requires SO much authentication that you basically can't get anything done. Every time I use it - even though I know my password and all of my authentication answers - I still have to go through fifteen minutes of authentication process involving TWO e-mails with authentication numbers, first to approve a password reset because it's been a few days, then to approve the computer I am on because... well.. because it's been a few days!

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
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Scott Staszak

Very easy system to use and it's great having payroll & time/attendance in a all in one system. It i"solved" our problem with time savings!

2017-07-20

Pros

Ease of use, friendly customer service, great use for salaried employees and supervisors being able to enter in their own punches or their staffs.

Cons

Sometimes the PTO balances screen "time off balances" can be confusing to employees on finding out how much PTO they have left to use in the year.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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Megan Stockton

Super like

2018-05-10

Pros

Customer service is great.

Cons

I have not run into any real issues at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Paula Thaler

ESO review

2015-02-23

Pros

I like that I can manually enter a check or additional check for an employee at any time without running it through QuickBooks.

Cons

I dislike the new call any rep. I feel that when it was one-on-one with the rep, the rep knew more about my particular company. That has been lost.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10

Recommendations to others considering iSolved

iSolved is much better than ADP or others, as there is a system employees can log into to see all payments. If they are set up for direct deposit, you don't have to print a stub. It saves paper and money.

Source: Software Advice
Helpful?   Yes   No
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osahon iyalekhue

So far, I have had a good experience with iSolved software, it's ability to handle multiple scenarios from certified pay.

2018-06-26

Pros

i really like the fact that they offer a range of products from COBRA Administration to Payroll and Employee Benefits.

Cons

For me, i think the software is ok, but there is always room for improvement. for instance, it allows duplicate time entered. this should be worked on to reduce errors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Tessa Johns

Liked it at first

2016-09-14

Pros

Pretty inexpensive, but other than that, I haven't been too happy with it

Cons

Not user friendly at all, very difficult for the employees and they became frustrated

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

5/10

Recommendations to others considering iSolved

Do not recommend if you have employees that are not tech savvy.

Source: Software Advice
Helpful?   Yes   No
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Brittani Burkhart

Terrible payroll service

2018-01-08

Cons

The owner does not care about you or your employees. We have lost employees, and great ones, b cause of this company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
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Jordan Kerr

Powerful and Robust Payroll Software and Service

2015-02-26

Pros

I also love their reporting tool.

Cons

Currently it involves exporting a built report that is formatted in a CSV file to import into QuickBooks.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Likelihood to recommend

9/10

Recommendations to others considering iSolved

I highly recommend you take the time to walk through several demos to see how their software works. The system is built to handle some robust needs, and it can be overwhelming if you don't understand the purpose of different modules. The staff are helpful and knowledgeable with what they are doing.

Source: Software Advice
Helpful?   Yes   No
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Frank Cameron

This product is horrendous

2018-07-16

Don’t use this company

Pros

Totally useless to employees , nothing but a headache and problems.

Cons

Took forever for customer service to even figure out why

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Software Advice
Helpful?   Yes   No
Read more
Kelly Joyce Neff

Great promises, No delivery

2017-11-07

Go with a larger, better organised, more well-known company. This was recommended to us by our insurance broker, but I doubt he had any idea of the lack of functionality. In the set-up process, we were promised certain functions, only to discover that the system couldn't actually do them.

Pros

It looks pretty

Cons

Functionality is far below other HR, Payroll and Time-Keeping systems; there his a high staff turnover; staff are not well trained; the Help and University options are almost useless; the platform is not intuitive and badly designed, cannot make simple changes without notifying staff, cannot have employees work in more than one department, the Amcheck server crashes regularly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Troy Holliday

iSolved Review

2014-12-16

Pros

It was very easy to train over 90 employees on this program, as it was very user-friendly and easy to understand.

Cons

I dislike the unknown support of this product. We have had a great implementation team. We are at the point to transition over to regular tech support, which we have not had to use yet, but have heard it's not as good as the implementation team.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering iSolved

Try demos of other software to compare. This was by far the easiest to work through, even with our complex situation.

Source: Software Advice
Helpful?   Yes   No
Read more
Matthew Goodson

Pretty Straightforward Time Reporting

2018-02-15

Pros

I really appreciate that they have a mobile app to allow me to punch in and out using my phone, and verifying my hours is a piece of cake.

Cons

I thought that it took quite a bit of time to get used to the user interface. it doesn't flow very well.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Coltan Bohman

Extremely Rigid System

2017-01-11

For this, we were not able to automatically push data and have had to manually enter it every month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

3/10

Recommendations to others considering iSolved

I am sure this would be a great system for whatever it was originally created, however, it does not work for health care

Source: Software Advice
Helpful?   Yes   No
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Sarah Rowan

I use it daily to onboard new associates, track training, schedule reviews, upload documents

2018-06-13

Pros

It is easy for associates too to track their pay and vacation, change address, withholding, etc

Cons

I don't like that creating reports can be challenging at times, and the functions sometimes limit what we are looking to create.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Payroll Network


Thanks for the great review, Sarah. We're glad you find the iSolved HCM software easy to use. At Payroll Network, we pride ourselves on making resolving issues easy for our clients, too. HR Execs like you find the employee/manager self-service is a time saver for them and convenient for their staffs. Regarding assistance with report writing, we offer a monthly, one-hour webinar on "Harnessing the data in your iSolved HCM" You may register here: https://www.payrollnetwork.com/success. But, if you prefer, immediate one-on-one assistance, please call your assigned support rep or send an email to support@payrollnetwork.com. Again, thanks for taking the time to review iSolved HCM! We love that you're 100% willing to recommend! Best, Lizz Durante

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Tracy Marino

Good Product for Payroll

2018-06-15

Pros

It takes some getting used to but it is quite easy to use and navigate.

Cons

The only con is that at least for me the reports seem to be lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Damasia Ferra

Excellent, Cost Effective Payroll/HR Solution

2017-05-02

Pros

Especially the ACA Reporting, they make it extremely simple!

Cons

Should make the set up for reviews/questions/scheduling reviews easier for multiple entities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
John Tippetts

Payroll service review

2015-04-13

Payroll service review

Pros

Ease of use, fairly straight forward on-line interface and variety of services options.

Cons

They no longer have one representative for us but a team of customer service agents.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

6/10

Recommendations to others considering iSolved

It really depends on your specific company needsäóîbut decide if you want a "personal company representative" or if a team of service agents will work for you.

Source: Software Advice
Helpful?   Yes   No
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Lacie Wells

Good product, high prices.

2018-06-05

Customer service is always on top of their game, and processing payroll is a breeze.

Pros

We use it as an integration with BH and it seems to work well.

Cons

High cost for what we need, can be time consuming to enter new people into the system / end people who are currently in the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jenessa Everett

Terrible product with terrible protocols

2016-12-30

"Employee Absences" and "Time Off Requests" are delightful in the fact they are both the same thing but are they really?

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Christine Decker

An "ok" all around hr software

2018-08-28

Pros

It was not difficult to learn and it was easy to understand.

Cons

We found software that was more customizable to meet our needs.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Chris Daniels

Slow System Performance and Customer Service

2017-02-15

The performance of the system when we process our payroll is horrible.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more