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JazzHR

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Recruiting software for small & midsize businesses

(23)

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JazzHR Features

Features Summary

Functionality

4.2

/5

474

Total features

71

5 categories

JazzHR features

360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Advertising Management
Alerts/Notifications
Applicant Tracking

Common features of Human Resources software

360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Applicant Tracking
Approval Process Control
Benefits Management
Calendar Management

Price starts from

49

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

474

Price starts from

49

Per month

learn more

Total Features

71

Unique features

  • Internal Chat Integration

  • Advertising Management

  • Interview Management

  • Full Text Search

Functionality

4.5

/5

6.7K

Price starts from

20

Per month

learn more

Total Features

80

Features in Common

21

Unique features

  • Automatic Time Capture

  • Accounting Integration

  • Billable & Non-Billable Hours

  • Automated Scheduling

Functionality

4.8

/5

3K

Price starts from

8

/user

Per month

visit website

Total Features

189

Features in Common

50

Unique features

  • W-2 Preparation

  • Turnover Tracking

  • Active Directory Integration

  • Accounting Integration

Common JazzHR comparisons

Reviewers who mentioned features said:

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Shae J.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cost Effective Solution, Suitable for All Business Sizes

Reviewed 5 years ago

Fantastic. Quick and easy migration. We had a short period to evaluate other solutions and implement. With our implementation contact, we were able to effectively migrate our data from iCIMS quickly.

Pros

One of the few products I demoed that allows me to effectively export all data keyed into the system. Met my needs for unique customization, integration with existing HR platform, automated workflows, limited access to users based on needs, and more. More importantly, if provided me the same perks, with an upgraded UI both for admins and candidates, all while reducing our costs by 70% over our existing vendor (icims).

Cons

No flexibility to set permissions down to the field level. We like to keep some of our app questions (i.e. what is you minimum expected salary) hidden and this is something that I can't currently hide from people marked as recruiters or hiring managers.

AG
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Ashley G.

Hospital & Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly ATS program

Reviewed 4 years ago

Overall experience with JazzHR has been positive. Customer service is very helpful.

Pros

Product is easy to use. Reporting section allows for easy data generation. Customization of work flows and task assignment allows for notifications to appropriate staff that they have a candidate to look at and decision to be made for an interview or decline. JazzHR saved my company a significant amount of money in recruiting costs.

Cons

They do not have a contract with Indeed for job sponsorship. Jobs are posted to indeed, but if you need to sponsor the job you have to go though Indeed instead of through JazzHR. Would be nice to use one application for all recruiting needs

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Brent B.

Consumer Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Software architecture is deeply flawed, still overall pretty user friendly & effective at good $

Reviewed 6 years ago

It has helped us effectively hire record number of new employees. It keeps us well organized and does what an ATS is supposed to do relatively well.

Pros

The price is good for a mediocre ATS that does the basics well at keeping candidates and jobs organized. The email templates are fully functional. Candidate profiles are pretty well organized, except across jobs. Job cloning and posting process is pretty smooth. It operates fast and rarely has technical issues. They have made some improvements based upon our suggestions, but it took a long time and was like pulling teeth to see any progress.

Cons

Candidate notes/comments/discussion cannot be seen across different jobs or even instances of jobs. Customer and candidate support costs extra to interact via phone, otherwise only internet form submission is required to resolve issues. Overpromised and underdelivered features, functionality, and continuous development speed. Not very customizable. Poorly designed. New and updated features are poorly beta-tested before release and not well thought out from a user perspective. Changes to Workflow templates, stages, and disposition reasons cannot easily be cloned across all of them at once, meaning you need to edit many different templates individually. Task automation features exist, but are poorly designed sometimes.

SF
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Sheryl F.

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New Client

Reviewed 3 years ago

Great value / features for the money

Pros

Ease of Implementation and assistance with resume import

Cons

I wish there was a feature to import your templates If I have to do my templates manually, a more robust editor would be appreciated.

TB
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Tony B.

Entertainment, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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The Other Tony Bennett JazzHR Review

Reviewed 4 years ago

The Customer service needs work

Pros

The many different companies to access on the platform

Cons

The Very High Prices Of The Other companies on the platform

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Joe D.

Health, Wellness and Fitness, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Terrible to leave

Reviewed 3 months ago

DO NOT RECOMMEND! They are okay at their job at best and very difficult to leave.

Pros

Like normal, in the beginning they are all sunshines and roses. I would give it a 6-7 on finding applicants

Cons

Leaving...we were moving to a new service. I left VM's and emails saying I wanted to cancel. I own several businesses' and when a client wants to leave we never hold them hostage, or try to squeeze out one more billing period etc. I called multiple times, left emails telling them I was leaving. After jumping through their hoops I missed one line on the email that basically said, "are you really sure? "(Yeah, I thought to myself, I am really sure after telling you 5 TIMES already) Email us back. After responding to them saying I missed this part of the email can you please just retroactive to the original date that I notified them I wanted to leave they basically told me to pound sand. It's just a crappy way to do business especially for this low price point.

SD
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Souleymane D.

Mining & Metals, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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JazzHR assists you in all your recruitment processes.

Reviewed 9 months ago

I have been using JazzHR for a long time, and I find it to be a great tool for managing and optimizing the recruitment process with all its advanced features.

Pros

I love several features in JazzHR, including job posting management to customize job offers, candidate tracking to manage all received applications with a dashboard to view their qualifications, and the creation of personalized questionnaires to assess the skills and abilities of candidates.

Cons

I didn't find any features that I didn't like. JazzHR offers a wide range of features that are both interesting and advanced.

AR
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Verified reviewer

Utilities, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Value for Money

Reviewed 6 months ago

Overall it is worth the money, and a great experience.

Pros

JazzHR is very easy to set up and use. It also seamlessly connects to multiple job boards, and allows for postings to go out everywhere. There are also many integrations that work well.

Cons

The career page was not great for us. We had multiple locations, and the career page just lumped them all together. It would have been great if you could search by location on it.

NC
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Nancy C.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Basic ATS without Any Bells and Whistles

Reviewed 5 months ago
Pros

Jazz is pretty easy to use, but doesn't have the depth of functionality that mid sized organizations need. If you are a small company that does 5-ish hires a year this is a perfectly good system.

Cons

Be aware that if you switch to another ATS, the export that is provided can not be migrated and imported without significant work.

DB
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David B.

Information Technology and Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Friendly service and effective organization (when used correctly)

Reviewed 4 years ago

JazzHR works very well if every team member uses it for all things ATS: booking interviews, emailing applicants, sending offers, etc. It is also very flexible -- it can be used for all of the above, or only for offers, or whatever it is you need it to do. However, that flexibility is both a pro and a con. If for example some team members use it for booking interviews, but others insist on booking interviews through Outlook, it will be very difficult to keep track of what's happening. JazzHR won't track any communications that occur outside of itself. My advice: ensure your JazzHR team uses it the same way across the board. :)

Pros

JazzHR is a refreshing alternative to maintaining vast Excel spreadsheets of every candidate for every job (yes, that was my life for a little while). It keeps candidate resumes, contact info, and current application status in one place. Posting new jobs is straightforward, and you can make custom workflows for each one if desired. These allow for some degree of automation (moving a candidate to "passed 1st round" can prompt an email inviting them to the next round, e.g.). Each communication is timestamped, so there's no confusion about how quickly the interview process is moving. Customer service is also quick on the draw, replying to support tickets within 24 hours -- usually same day!

Cons

Two sticking points hold JazzHR back from being truly fantastic: 1. There's no "true" automation; every action requires a user to do something manually. Example: if I'm in charge of updating candidate status, and I'm out sick for a week, it will appear to other users that no progress is happening. Having some time-sensitive automation triggers would help a lot (change this candidate's status from...

EP
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Emily P.

Management Consulting, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Look no further - You've found an ATS

Reviewed 8 years ago

I work in a recruiting capacity in the HR department of a mid-size company that utilizes Jazz as our recruiting software. As a growing company with strongly rooted family values, we are dedicated to making hiring decisions that will have a positive impact on our company's growth and image. Our HR department has been able to take our recruiting to the next level with Jazz since we can effectively track,...

Pros

Ease of use Innovative and Adaptive Customer Support

Cons

No cons were added to this review

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Frank H.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's simply Jazztastic.

Reviewed 8 years ago

When I joined The VSI Team I came to know this little tool that I had never seen before, it had an awesome UI, and an UX so smooth that I just felt like I was surfing through my workflows, literally surfing... I can sit and talk about the features Jazz offers like its automated customizable workflows, e-docs, ease of integration with other platforms like HackerRank, the Crod module which instantly...

Pros

No pros were added to this review

Cons

The only drawback is in the reporting capabilities, it's missing some dashboards and the ability to keep track of your metrics, but I know from a good source that is about to change in Q1 2017.

LC
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LOUIS C.

Information Technology and Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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JazzHR Software proves an integral tool in identifying and acquiring new talent

Reviewed 5 years ago

Our company work requires applicants with specific skill sets in working with Cryptographic technologies to include Block chain ledgers and control platforms. As a result it can be difficult to find and qualify competitive applicants. Since we began using Jazz HR , we have found a new and useful tool in our discovery process. Over just a few months our hire retention rates have increased and our time cycles to train are greatly reduced. Finally, the quality of talent is improving as a direct result of using this software. We are excited to continue its use and happy to recommend it to human resource departments for companies small to moderate size.

Pros

The highly configurable tools in this software allow for in an depth discovery and qualification for potential applicants. Such tools include question and answer templates . Answers then can be analyzed and even rated for accuracy. This application can also assist in logistics such as in helping to scheduling meetings for review during a hiring process. There is a companion application for mobile devices which allow for seamless communication from fellow workers to share their reflections and ideas on a potential hire. There are as well options to leverage social networking sites to discover potential new talent as well.

Cons

The only real negative we can highlight would be in the area of support for the product itself. If your team works late hours as we do , they can be difficult to reach. This is a minor inconvenience largely out weighed by the many benefits of this HR software.

SH
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Susan H.

Nonprofit Organization Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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JAZZ is user friendly and allows you to capture all information regarding the applicant easily.

Reviewed 6 years ago

Ease of tracking applicants from application to hire, bulk action features saves time when sending out correspondence; set up and customizing the system to meet your company's needs was easy to do. JAZZ is always taking customer feedback and improving the system based on that feedback.

Pros

Ease of use, ability to capture all information under the applicant, ability to discuss applicant with hiring manager by tagging them in the conversation are some of the pros with this software. Visually, it shows you at a glance where the candidate is at in the pipeline. Setting up your templates and workflow to customize your company's needs was easy to do. The bulk action feature is also a plus when sending out correspondence to applicants. Customer support is always helpful.

Cons

No cons were added to this review

MS
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Maddie S.

Telecommunications, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Grateful for an all-encompassing recruiting tool!

Reviewed 7 years ago

Jazz makes recruiting easy - from storing candidates' information to providing workflow options and even varying user access levels to work with internal and external parties as needed. It's easy to communicate back and forth with the interviewing team through the app, and I can't recommend it more highly to anyone considering using the program--particularly with a high volume of open positions to manage.

Pros

Love all of the options from user access levels to detailed data available on candidates and job profiles.

Cons

Wish some parts were more intuitive--there's a lot of loops within Jazz itself...for example, a note someone makes on a task is hard to find again or isn't easily shared with other co-workers within the app. You really have to use the program often, and play around with buttons to understand all that's available to you within the app rather than some of it being more intuitive--particularly for coworkers new to the recruiting process jumping in on say one candidate's workflow.

KR
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Kimberly R.

Mechanical or Industrial Engineering,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Can't imagine doing my job without Jazz!

Reviewed 8 years ago
Pros

Jazz has proven to be an extremely innovative and useful tool for our company! It greatly improved our entire hiring process by allowing us to manage everything from initial job posting through to candidate offer letters and initial onboarding procedures in one easy to navigate system. (Before Jazz, we relied on inefficient application and tracking methods that required the use of multiple programs.) Customer service at Jazz is extremely responsive to our questions, and even our suggestions. Engineers from Jazz actually took time to meet with us and get our input for future updates! We recently saw our suggestions go live!!

Cons

Our HR Team took a while to think about this.... we couldn't come up with anything! If we had to pick something - one of our team members mentioned that Jazz makes frequent updates. They absolutely do, however, the updates are very useful, and, as I mentioned above, response to their customer's feedback.

LH
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Laurie H.

Staffing and Recruiting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jazz is a must try!

Reviewed 8 years ago

I will start off with saying we had an AWFUL ATS which I will not name. I started looking for a replacement and stumbled across Jazz (The Resumator at the time). It was too good to be true! Jazz provides everything we need. Helps our staff stay organized and is very user friendly. And the customer service cannot be beat! They are a fun company with lots of energy, you can tell by the survey's they send out among other correspondence with fun jokes.

Pros

User Friendly, great reporting, a huge time saver for us.

Cons

They make a lot of changes. In my opinion this is a good thing but some users who are not as tech savvy may not like it.

Ha
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Heather a.

Hospitality, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An Incredible Time Saver

Reviewed 8 years ago

Our company has been using the Jazz ATS since around April of this year and the amount of time it has saved is unbelievable. We went from listing job ads manually on multiple websites to having Jazz list them for us and maintain the tracking of views and traffic. Before we would need to sift through hundreds of emails and then opening each attachment to view the resumes, call the applicant, bring them...

Pros

Easy to search applicants, All applicants in one location, Tasks/notes can be sent to individual members of the hiring team or the group as a whole, too many other things to mention.

Cons

The "Help" FAQ section is a little messy at times when you don't know the exact words to search for while you are learning the system but they do provide multiple training sessions for anyone who will be using the program.

KB
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Kim B.

Outsourcing/Offshoring, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JazzHR is a great tool for recruiting. It's easy to implement and user friendly.

Reviewed 6 years ago

Cost effective, easy to use and can scale with you as you grow. Easily integrates with BambooHR and other HRIS platforms. The customer support at JazzHR is responsive and helpful and they are always adding new functionality to improve the product.

Pros

It's the best system on the market for the price and functionality. JazzHR easily integrates with free job boards saving posting time and looks great on mobile!

Cons

The reporting could be improved. JazzHR integrates with a number of other HR Tech providers but at times the API can be limiting.

NM
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Nanette M Carvalho C.

Human Resources, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy, Inexpensive, Great Functionality!

Reviewed a year ago

There is a lot of information to take in when setting up JazzHR, but they provide tremendous training over the phone and through their tutorials and library. I always receive great customer service. The cost of using JazzHR is so incredibly reasonable that should not be a block for any company when considering using the system.

Pros

What I like best about JazzHR is it allows for customization for how it can be used. Adding emails to different status's helps me keep candidates informed on where they are in the process, which is something candidates often complain about is companies not responding to, or keeping them updated on their status. This helps my clients maintain their good reputations. I like that when a candidate applies...

Cons

The texting feature is good, but I personally have run into some glitches that are specific to my account. While there is a work around, it is not ideal and creates other issues for me. However, when used by just one customer (business) they will not run into this issue. Texting is a great way to reach candidates who may not otherwise respond to my call since I call from an out of state area code.

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Angelina C.

Computer Software, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A comprehensive applicant tracking system

Reviewed a year ago

It is a user-friendly ATS system and good for entry-level recruiters who are new to the job. The library of recruiting resources and support to help users understand and navigate the ATS is far better than any other customer support team. While there are limited customization and pricing concerns, using Jazz HR has been a positive experience.

Pros

Jazz HR has one of the cleanest and intuitive interfaces I have seen on an ATS. The tool is very helpful for a full desk recruiter as they can use its job integrations, ability to report, go over resumes and conduct background checks as well. The customer support team at Jazz HR is super helpful and responsive. They also provide a wide variety of trainings and a library of recruiting resources.

Cons

Jazz HR provides a wide variety of pricing options but some businesses may feel that it is more expensive than other robust ATSs' in the market. Its reporting features are very basic and may fall short when the recruiter is looking for more insights like industry trends, market salaries and prime locations of talent. There is a lack of candidate communication options, for example - I found it difficult to send bulk emails or make customizations on my communication templates.

AB
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April B.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good option for small to mid sized company

Reviewed 2 years ago

Overall a very good ATS for candidate sourcing and pipeline management, at a good price. Customer support is excellent - we even had our AE do a training for our managers when we rolled out the interview assessments & feedback requirements. The only reason why I might consider another platform is the reporting.

Pros

Easy to implement and offers customization for application screening and assessments. Bulk action allows recruitment to save a ton of time by using the filter to shortlist, disqualify and send feedback to candidates.

Cons

Reporting - it's very difficult to pull actionable data from the platform based on how it's collected. If you want to include interviews in your reporting data, all interviews must be scheduled through the platform which we've had issues with, same with offers - to be tracked they need to be sent to the candidate through Jazz. When you clone and repost jobs to keep them at the top of job boards it counts as a separate job and that messes up reporting data.

Vendor response

Thank you for your review, April. We really appreciate your feedback! It is good to hear that you find JazzHR to be easy to implement and you have had a good experience with our Customer Support team! I apologize the reporting has not been an easy process for you and your team. We are always looking to improve our product, and I will be sure to share this with our team. Thanks again and happy hiring!!

KP
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Keith P.

Food Production, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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JazzHR ATS Review

Reviewed 2 years ago

We were looking for a more robust ATS that allows more technical level changes than what our previous ATS allowed - and this is just that. It gives the user a lot of control over the settings/workflows, which at times can be a bit cumbersome to maintain, but ultimately creates a more specialized experience for our recruitment team.

Pros

I like that the program really focuses on what it does best - workflow integration. If you take the time to really set this product up right, you can automate 75% of the administrative tasks that can be very time consuming.

Cons

It’s greatest strength is at times it’s greatest weakness. The workflow management is excellent when it’s set up properly, but requires a lot of maintenance to keep it updated and current.

JE
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Jill E.

Nonprofit Organization Management, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JazzHR gets 5-star rating! You're HIRED!

Reviewed 6 years ago

I used to stress out when we had recruiting efforts, but JazzHR has made this process so much more organized and it's something I look forward to using. It has saved us a great deal of paper, ink/toner resources as well as filing space, too. On top of the other features mentioned, it assists us with compliance by capturing retrievable data on each candidate, so employers are already prepared for whatever might occur resulting from recruiting decisions.

Pros

JazzHR is mutually beneficial to the candidate who can easily download a resume, cover letter and click on some buttons to answer questions that the employer wishes to learn about candidates (e.g., What Makes You Unique?). It automatically responds to the candidate (inserting the individual's name) to acknowledge receipt of their submission, thereby avoiding the "black hole" (or "black box") experience....

Cons

We do not pay for the premium-level support, so there's no immediate phone call support when I'm in a pinch. They've made a fairly comprehensive Support section complete with visual and step-by-step instructions which is extremely useful by those of us who opt not to pay for the higher support level -- and they email me back within 24-hours (more often sooner).

JA
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Jason A.

Real Estate, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jazz Happy Customer

Reviewed 5 years ago

It has been a great experience overall. The customer service is great, the people are very friendly and attentive and the software is easy to use and fulfills all of our needs.

Pros

The software has a very robust feature offering. It is very easy to use, once set up and is a great tool for aggregating resumes and scoring candidates.

Cons

Setting up some of the features was challenging, such as workflows, candidate evaluations, etc. It would have been nice to have assistance. The implementation calls that I had were not very helpful and I walked away more confused than assisted.