GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
JobAdder
The recruitment CRM and ATS you’ll love to use.
Rating criteria
Reviews by rating
CEIPAL ATS
Crelate
Recruiterflow
Recommended
Aaron D.
Managing Director
Internet, 1-10 employees
Review source
Transcript
Aaron D.: Hi. I'm Aaron. I'm a managing director, and I would give JobAdder four out of five. For more...
Verified reviewer
Events Services, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Very good. The software is very easy to understand
Very simple interface and easy to use. No complicated interface
Nothing honestly. Job Adder has all that I needed.
Lina B.
Human Resources, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Absolutely Outstanding!The team at Head Office was incredibly pro-active and helped me at every step, responded to all queries very quickly.Excellent Sales and Support staff.I have used a number of competitors, JobAdder is the only software program to use for Business Development, Client Management, Labour Hire and Recruitment.
Where do you start - Everything including, Candidate Management, Business Development, Finance and Costing, right through to Advertising.
The Price - Its going to hurt when I have to buy more licences.
Helen G.
Events Services, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Great service pre and post sale. Great training and if we needed support, raising a ticket is simple and easy to do and advice is very quick to resolve the issue.
I love this piece of software, its easy to use and simple to follow. The process flows are perfect for keeping track of candidates, applications, jobs available to work on and to keep the documentation in one location. Perfect for WFH teams.
I would be great if JA could automate some of the Skills input from a resume as this is still a time-consuming task when we could be doing other things.
Hi Helen, great review. Glad you hear you've had such a positive experience so far. Regarding your feedback around automating data entry for Skills, at this stage we don't automatically skill code a Candidate for the Recruiter. However, to view Candidates with a certain skill, we'd recommend using our Resume Keyword Search. This feature searches based on skills mentioned on a Candidate's resume and works similarly to a skill code search.
Simone R.
Real Estate, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
Fantastic.
The ease of ability to view your own jobs, track candidates, post job ads etc.
The ability to search our own database for candidates for new jobs is not as efficient as using say SEEK or LinkedIn Recruiter.
Thanks for providing your feedback! I would suggest using Quick Search, Saved Searches or Boolean Resume Keyword Search to supercharge your searching.
Cassandra H.
Staffing and Recruiting, self-employed
Used weekly for 2+ years
Review source
Share this review:
It has been ok, although recently I have had more problems accessing customer service
User friendly, easy to navigate. I also like the help feautre as it takes it through step by stpe
The search functionalities and the people adder use to be better
Hi Cassandra. We're really proud of our in-product learning experience and will pass on your kind feedback to the team. I'll also alert them of your concerns around accessing customer support.
Tynell G.
Staffing and Recruiting, 201-500 employees
Used daily for 1-2 years
Review source
Share this review:
love the software - amazing job! i hope i will contiune to use through out my career. i found out my first compnay was ceasing use of JA - it helped me make the dredded decsion to leave the organisation (among many other issues) it was the push i needed to resign. i found out the next (current) company utilised JA and sealed the deal for me :) thank you job adder! love your work
absolutey love Job adder and would reccomend to any business , simple and easy to use. clear information. i love the indusrty sections where you can add so much info (optional) about candidates - inductions, skills, ect great tool for talent search
at a glance it would be good to see any important notes next to the name that dont flood to other pages when other notes are added. - simple ones impreative to the recruitment process. EG - - "banned from FMG sites"
We're so glad to hear how much you love using JobAdder and that it impacted your choice of employer. What a compliment! Regarding your feedback on adding notes to records, we recommend using custom fields to capture key information. Please contact our customer support team to set up custom fields in your account.
Dearne B.
Human Resources, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Integrations with multiple platforms is very helpful, customer service is great and very responsive.
Can be glitchy and slow after upgrades have taken place.
Hi Dearne, happy to hear you've had a great experience with JobAdder so far.
Patrick V.
Staffing and Recruiting, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Clients and candidate management and tracking are very crucial to recruiters and JobAdder help me all the time
Ease of Use - It is very important for executives to have a very easy to use software to perform best at work. At any given time, it should never cause a hiccup or disruption to any task. Happy to share that JobAdder gets the job done!
None. As for my role and function, everything that I need is in Job Adder.
Thank you for your review, Patrick!
Verified reviewer
Construction, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
10/10, I will recommend any relevant people I come across to make use of this software
I love how simple and easy to follow all the features are, the support is amazing and the software is better than any others out there for sure!
I cant seem to get a hang of the new dashboard, I have always stuck to the old one!
We love to hear from clients who are happy to recommend us to their peers. It's such a great compliment. Thank you so much! Regarding the new dashboard, we have an article in our support centre that might help!
Catarina B.
Hospital & Health Care, 11-50 employees
Used daily for 1-2 years
Review source
Share this review:
Love it, no complaints at all.
It's very user-friendly and well organised, we very rarely think of a feature that could make it better.
That there isn't a quick view of someone's compliance status.
We're glad to hear your feedback, Catarina! We have big plans around compliance, which we will notify you about once released.
Jolene v.
Marketing and Advertising, 51-200 employees
Used daily for 1-2 years
Review source
Share this review:
It was fairly easy to use, however, there were many additional "basic" requirements that weren't available on the basic platform.
JobAdder's workflows assisted us in defining and refining our hiring processes. It was simple to use.
I was unable to collaborate with my hiring teams directly on the system. I could not give the hiring managers access to the platform.
Tiffany A.
Staffing and Recruiting, 5,001-10,000 employees
Used daily for 6-12 months
Review source
Share this review:
Great for a smaller agency/independent recruiter who need a straightforward and inexpensive ATS option. It is well worth the cost and very easy to use.
It does everything you need a decent ATS to do, at a fraction of the cost. It isn't quite as sophisticated as Bullhorn, but I much prefer it to Ceipal or erecruit. It is not convoluted or too busy, making it very easy to pick up even for someone unfamiliar to using an ATS. Also features easy drag-and-drop parsing, and it's email templates actually send in the format in which they are set up.
Isn't as customizable as other ATS, and doesn't communicate directly with many of the larger job boards. Can't cross reference candidate profiles directly to other client profiles and open orders as easily, and tracking them through the process isn't as usable/readable and it can be hard to tell where a candidate is in an interview process since there aren't really complex status options.
jodi b.
Staffing and Recruiting, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
My team and I use this software daily to track jobs, applications, candidates etc. Without it we would be using wonky spreadsheets without any integration
The desktop (like your dashboard) has two different viewings, both can give you a great glimpse of where your jobs and candidates are at
Maybe the cost, but after reviewing various others, JobAdder fell nicely into an affordable space for its features and graphics
Ruben G.
Human Resources, self-employed
Used daily for 6-12 months
Review source
Share this review:
Excellent experience
Easy to navigate Great ability to integrate with relevant software ecosystem Mobile app is great
Nothing to complain about. This ats has been great so far.
Lisa B.
Staffing and Recruiting, 51-200 employees
Used daily for 6-12 months
Review source
Share this review:
Excellent
Very user friendly and love the Folders feature
Reporting features and reports that can be used for sales metrics
Tavis S.
Human Resources, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Ease of workflow makes the recruiter able on with their job
Nothing, if we find an issue it fixed almost straight away / next day
James H.
Staffing and Recruiting, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
The workflows and set up is very easy to understand. They have walkthrough guides for almost everything and if something doesn't work or is missing the customer service team are very fast to respond using the chat feature.
Some more integrations would be good. Especially with CRM systems. The marketing functionality is somewhat limited. There is an integration with MailChimp which is good.
debbie l.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
I like to be able to see things easily i don't need all the fancy bells and whistles - i like to be able to search for candidates by skills , link clients, candidates into jobs, and be able to see open jobs easily. I liked the format of the old fastrack - they have now deleted and brought in a new system which is awful so had to change to job adder which is not as good as the old fasttrack
Linking jobs to candidates , clients to candidates linking. - it holds all the information that you require.
I dont find it straight forward a bit complicated. Finding applicants and seeing what jobs you have open and what stage those jobs are at is the main feature that recruiters look for in a program. I dont feel that job adder does that as good as the old fastrack system does - not the new version
Austin T.
Computer Software, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
I am very impressed with the User interface of this application. The report and the visual statistics are best here. The graph shows a very easy to understand format to read data. Helps greatly with recruitment.
No pros were added to this review
No cons were added to this review
Darryl W.
Computer Software, 10,001+ employees
Used daily for less than 6 months
Review source
Share this review:
I engaged JobAdder to do a custom data extract of 127k rows for us. The export came out perfect, exactly what we were looking for. Very economical too.
Very happy : the service, everyone has been great to deal with, friendly, happy & professional Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well
Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.
Diane T.
51-200 employees
Used daily for 1-2 years
Review source
Share this review:
Job Adder was a huge step up from our previous CRM system and has a very inviting user interface. It's easy to use and manage from an admin point of view. The JA team were very helpful throughout the migration process and the support team have been quick to handle queries or issues. There are areas of improvement such as the reporting capabilities, lack of ease for customisation, at times the response time to product enhancement ideas/requests are too long, however the team do take the time to listen and then consider. We have customised training for new starters, which I highly recommend as this is run very well.
Easy to use Engaging user interface Fairly priced for what you get Friendly support team and great training manager
Lack of customisation - or turn around time to achieve this Long leads times for feedback on feature enhancements At times the system can be slow
Martin S.
Staffing and Recruiting,
Review source
Share this review:
JobAdder is a great cloud based CRM solution for the recruitment industry. It has a really simple and intuitive user interface across desktop and mobile platforms and integrates well with social networks and Outlook. It has all the functionality required to effectively manage the recruitment process, but in a much simpler and pared down way than other solutions. What's great is that as a vendor, the JobAdder team offer awesome support and are constantly developing the product to suit the end users. The reporting tools are excellent also. Overall, a great product and quite simply the best recruitment CRM we've used.
Nothing to say here other that if there's something that's not working as it should, the support and development team at JobAdder are great at resolving it.
Courtney R.
Staffing and Recruiting,
Review source
Share this review:
We evaluated a TON of different CRMs in our recent software conversion, and I was struck immediately by the very clean look and feel to Jobadder. In fact, within 10 minutes into the demo I recall thinking "Ok! We found it!" It seemed (and still seems) very intuitive and easy to use. We love that it's web-based (our previous system was not), so is of course accessible at home, remotely, or at the office. The Jobadder support team is always friendly and easy to work with and although I can't exactly tell if they're smiling as they're responding to our support requests, it seems like they are!
We were seeking a CRM that was more intuitive and more simple than our previous one, which Jobadder is. With any transition to seemingly the other end of the spectrum, there are just a few things that we had previously that we wish we still did. For our company in particular, we would ideally like a bit more line-of-business separation of data, but we have been able to work with Jobadder just fine. And there were a few small issues that we weren't fully aware of until the conversion time, but the Jobadder folks were able to talk us through all of our options.
Monica K.
Legal Services,
Review source
Share this review:
An extremely user friendly system even for the not so tech savvy users. We use it for all our national recruitment including graduate recruitment. You can easily send bulk emails to shortlisted candidates and it records all interactions with candidates. JobAdder support uses a ticketing system which is very efficient- You receive a response within 24 hours or most of the time within the hour....
You can easily forward CV's to hiring managers to review and provide a rating, however the system doesn't easily allow for you to send through covering letters or other documents the candidate has attached with their application to the hiring managers. Running metric reports are quite basic and limited.
Nicolas B.
Staffing and Recruiting,
Review source
Share this review:
Jobadder makes the applicant tracking process easy to manage if you use job boards such as Seek (who are a part-owner of Jobadder). Being able to access candidates from anywhere via this cloud based tool is great. The resume search tool is also good and the system is relatively fast given it's cloud based.
Whilst this is a slick tool, Jobadder still has a way to go in terms of being a total workflow management tool and it is quite clear that it started life as an applicant tracking tool rather than a recruitment database. If you value a database where all email correspondence is linked to clients / candidates then this one is not for you. There is no seamless link between your email client and...