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Recommended
Aaron D.
Managing Director
Internet, 1-10 employees
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Aaron D.: Hi. I'm Aaron. I'm a managing director, and I would give JobAdder four out of five. For more...
Ruben G.
Human Resources, self-employed
Used daily for 6-12 months
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Excellent experience
Easy to navigate Great ability to integrate with relevant software ecosystem Mobile app is great
Nothing to complain about. This ats has been great so far.
Yvette H.
Human Resources, self-employed
Used daily for 2+ years
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Good. The response to any problem is very swift and the staff are friendly.
The system is easy to navigate, with each of the pages linked to others, saving a lot of time.
The JobAdder development is constantly making improvements, and new service providers / Add-ons are regularly added, and yet some of the basics don't seem to get finished...like updating the Contact screen so that is is the same as the updated Candidate screen. I've made numerous practical improvement suggestions and yet to see any of them implemented.
That's high praise indeed, Yvette! I love that you had a hand in recommending JobAdder to your new employer. Thank you. Please do continue providing feedback on the product as our team does review suggestions, even if they aren't currently on our roadmap.
Nicolas B.
Staffing and Recruiting,
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Jobadder makes the applicant tracking process easy to manage if you use job boards such as Seek (who are a part-owner of Jobadder). Being able to access candidates from anywhere via this cloud based tool is great. The resume search tool is also good and the system is relatively fast given it's cloud based.
Whilst this is a slick tool, Jobadder still has a way to go in terms of being a total workflow management tool and it is quite clear that it started life as an applicant tracking tool rather than a recruitment database. If you value a database where all email correspondence is linked to clients / candidates then this one is not for you. There is no seamless link between your email client and...
Sue J.
Human Resources, self-employed
Used daily for 2+ years
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Peace of mind that I have all information captured for current and future reference and relative to security and privacy requirements. My IT provider hosts the data in their data center also.
The total end-to-end capture of processes and data relative to candidate and client management and associated relationship development and retention.
I manually transfer a range of comprehensive documents from Office 365 to JobAdder at the end of a project /process. This may not be a real issue though. I may be able to access a tutorial or technology to automate this.
Hi Sue, thanks for giving us your feedback. We love to hear about our clients bringing JobAdder with them to their next job. Regarding importing documents into JobAdder, I would suggest exploring our Microsoft Outlook Plugin. More information can be found within our Support Centre.
edward b.
Financial Services, 1-10 employees
Used daily for 1-2 years
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very good
the support is excellent the system itself is good
better intergration with linkedin without the recruiter license would be good
Delighted to hear that you are happy with our support and product. Thanks for taking the time to write us a review!
Agnes F.
Automotive, 501-1,000 employees
Used daily for 2+ years
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Very beneficial and an excellent tool for use.
The links attached to the advert placement. Notes where the candidates are able to answer questions in order for the recruiter to make assessments based on their expectations/responses.
All features are very good and I have no negative comments on this software.
Thank you for your feedback, we're glad to hear that JobAdder is benefitting you and your business!
Patrick V.
Staffing and Recruiting, 1-10 employees
Used daily for 1-2 years
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Clients and candidate management and tracking are very crucial to recruiters and JobAdder help me all the time
Ease of Use - It is very important for executives to have a very easy to use software to perform best at work. At any given time, it should never cause a hiccup or disruption to any task. Happy to share that JobAdder gets the job done!
None. As for my role and function, everything that I need is in Job Adder.
Thank you for your review, Patrick!
Dearne B.
Human Resources, 11-50 employees
Used daily for 2+ years
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Integrations with multiple platforms is very helpful, customer service is great and very responsive.
Can be glitchy and slow after upgrades have taken place.
Hi Dearne, happy to hear you've had a great experience with JobAdder so far.
Jolene v.
Marketing and Advertising, 51-200 employees
Used daily for 1-2 years
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It was fairly easy to use, however, there were many additional "basic" requirements that weren't available on the basic platform.
JobAdder's workflows assisted us in defining and refining our hiring processes. It was simple to use.
I was unable to collaborate with my hiring teams directly on the system. I could not give the hiring managers access to the platform.
Cassandra H.
Staffing and Recruiting, self-employed
Used weekly for 2+ years
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It has been ok, although recently I have had more problems accessing customer service
User friendly, easy to navigate. I also like the help feautre as it takes it through step by stpe
The search functionalities and the people adder use to be better
Hi Cassandra. We're really proud of our in-product learning experience and will pass on your kind feedback to the team. I'll also alert them of your concerns around accessing customer support.
Mike B.
Human Resources, 1-10 employees
Used daily for 2+ years
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Good
Very easy to use and set up for the recruiter, not the manager to check on KPI's
Nowhere to put NI Number. Makes you renew jobs on your website every 4 weeks.
Thank you for your feedback, Mike. Regarding the NI number, you can add custom fields to records to input and display this data. Please contact our customer support team to set up custom fields in your account.
Sharon P.
Human Resources, 1-10 employees
Used daily for 2+ years
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Great firm, evolving and leading product
Hi have been a customer of Jobadder for over 5 years Support has always been responsive and impressively no glitches even though we are in WA Also when I was working with NFP Disability Services, I reached out and there was offer of support I love how Jobadder is now being more intuitive like when moving contacts to other companies it makes the comment, removing the requirement to make the record card note
And whilst Im sure there is lots of content and video on help would be really good for refreshers like most used functions perhaps? Who has the time to self navigate? Perhaps yearly webinars these are the not to be missed new functions
Jesse E.
Staffing and Recruiting,
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I run a small executive search company and was looking for a system that not only would work like an ATS but could also act like a CRM. I like to batch communicate with my candidates just as much as my customers. Jobadder does this. In fact, working within JobAdder is smooth and powerful. Posting positions is easy, replying to candidates is easy, building templates, etc.. it's all really simple and effective. After reviewing several ATS systems, I felt that it was the most intuitive and easy to use system for my needs at an attractive price point. Plus the customer support is nothing like I've experienced before from a software company. They're very attentive, polite, and solve all my problems with ease. I promise I'm not paid to say that, they're really that good.
There's a few of things that I wish could be improved. 1) You can't import all of your LinkedIn or other database (.csv files) records to JobAdder for free. They will do it but, they will charge you. Seems a bit petty. 2) I wish it was a little more similar to Workable where you would import a candidate and it would automatically scrape the web for additional contact information (i.e. additional...
Courtney R.
Staffing and Recruiting,
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We evaluated a TON of different CRMs in our recent software conversion, and I was struck immediately by the very clean look and feel to Jobadder. In fact, within 10 minutes into the demo I recall thinking "Ok! We found it!" It seemed (and still seems) very intuitive and easy to use. We love that it's web-based (our previous system was not), so is of course accessible at home, remotely, or at the office. The Jobadder support team is always friendly and easy to work with and although I can't exactly tell if they're smiling as they're responding to our support requests, it seems like they are!
We were seeking a CRM that was more intuitive and more simple than our previous one, which Jobadder is. With any transition to seemingly the other end of the spectrum, there are just a few things that we had previously that we wish we still did. For our company in particular, we would ideally like a bit more line-of-business separation of data, but we have been able to work with Jobadder just fine. And there were a few small issues that we weren't fully aware of until the conversion time, but the Jobadder folks were able to talk us through all of our options.
john a.
Staffing and Recruiting, self-employed
Used daily for 2+ years
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Great tool for keeping abreast of candidate movements, applications and job monitoring
The ability to easily oversee candidates and monitor job progress.
No comment really enjoy using it as it is easy to keep track of candidate movements and job progress.
It's really great to hear that you've enjoyed using JobAdder in multiple roles. Thanks John!
Lisa B.
Staffing and Recruiting, 51-200 employees
Used daily for 6-12 months
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Excellent
Very user friendly and love the Folders feature
Reporting features and reports that can be used for sales metrics
Darryl W.
Computer Software, 10,001+ employees
Used daily for less than 6 months
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I engaged JobAdder to do a custom data extract of 127k rows for us. The export came out perfect, exactly what we were looking for. Very economical too.
Very happy : the service, everyone has been great to deal with, friendly, happy & professional Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well
Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.
Matt B.
Hospital & Health Care, 1-10 employees
Used daily for 1-2 years
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Very user friendly, Simple to use and keeps track of everything required
Find that JobAdder can be quite slow at times loading required documents
Thank you, Matt, for your valuable feedback. Depending on the document size, loading time can vary. However, if you experience unusual slowness please contact our Support team via the 'Help' button in your JobAdder account right away.
Ryan J.
Accounting, 1-10 employees
Used daily for 2+ years
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Very happy
Ease of use. Kept up to date with trends and features
Need to contact admin / tech to customise
Thank you, Ryan, we love to keep clients in the loop.
Travis S.
Mechanical or Industrial Engineering,
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It's ease of use, logical layout and limited clicks to get to the point where you want to be is an attractive feature of this cloud based software. I also like that JobAdder seems to be flexible in working with their customers and have a willingness to work with them to customize the product to a degree. They also did a great job parsing my data into the system, which initially was a concern of mine, however they performed above my expectations.
While JobAdder does offer some nice functionalities there are several areas where they have fallen short with their technology. These aren't deal breakers but do bring about some frustration. (system doesn't check for duplicate records before creating a new one; 'contacts' and 'candidates' are two separate profiles which means double data entry; a tickler reminder system for activity doesn't exist however they do offer an 'upcoming tasks' option; you can't edit date stamps (other systems have two time stamps); if there are multiple users under an account there isn't a streamlined process to electronically share profiles; applet fields can not be changed on your own, you have to go through JobAdder support for that (good thing is there isn't a cost for this)
Cameron C.
Automotive, 1-10 employees
Used daily for 6-12 months
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We found JobAdder when we found that we had out grown our previous CRM, and we are thankful that we did. The platform is intuitive and our team hit the ground 'sprinting' with minimal effect to our business. The team at JobAdder are also a perfect fit for us. They are constantly progressing the platform to keep ahead of our needs and the competition. One area we have made significant increases is our digital integration through our website. Traffic is through the roof and candidate registration/data capture is seamless.
Everything, and they keep improving on perfection.
Nothing.
Becky S.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
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Overall great if you're looking for your first program and want to get everything under one roof.
This software program has all of the basics that you need to get everything under one roof. Great way to get organized and keep you team updated. User-friendly and pretty easy to pick up on. We're a few weeks in, but we're happy we went with this program so far. The client portal is really nice!!
Getting everything up and going is a bit of a hassle-- there's lots of tips and great customer service, but you have to figure out what you all need and set it up yourself. The outlook add-in doesn't work if your emails are through Live, and their application form and text system could use a bit more work to be the most user-friendly. But overall a great system.
Aravind N.
Computer Software, 1-10 employees
Used daily for less than 6 months
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Basis job add publication and submission, I have subscribed for ATS and VMS. ATS looked good with usable functions and have no complaints.
Lacked basic functionality required for any VMS. - Cannot capture candidate email/phone details - Does not support decimals on amount/fee fields - No edit option for the vendor to make any corrections or updates to the submissions - Rates submitted by one vendor/agencies for candidates is visible for all other vendors/agencies - Any updates on the status of the candidate on ATS is not updated back on VMS I am absolutely unhappy with my decision to go with jobadder and I will recommend that you clearly evaluate before you signup.
Stewart G.
Staffing and Recruiting,
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The product is simple and easy to use and accessible from any device which is very handy.
I have suffered with instability issues with the system often crashing causing frustrations. Saying this, the last time that this happened I was contacted directly by the CEO Brett who took the time to explain what the issues were and what was being done to resolve them which made a big difference to me.
Thanks for your review Stewart. We have since spoken on the phone and we really value your input and your business. If we do nothing else this year we aim to turn you into a raving fan. Thanks, the JobAdder team.
Vivien C.
Staffing and Recruiting,
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It's very user-friendly, making it easy to grow the database with insightful information, update and process transactions.
Response has been sporadic and very slow in the last few months. Response time is crucial to our business and this has been frustrating. Certain functions don't work well eg. linking candidate and client records together is necessary but the contact details sync when they shouldn't as work/home phone and email details have to be kept separate. This concern has been acknowledged but not actioned.