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JobAdder Logo

The recruitment CRM and ATS you’ll love to use.

JobAdder Reviews

Overall rating

4.5

/5

156

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.81/10

Reviews by rating

Suggested alternatives

ceipal-ats
crelate-talent
recruiterflow

Pros and cons

Job Adder is a great system that is constantly striving to be better than it was yesterday. With a finger on the pulse of what recruiters need, this software likes to stay ahead of the game.
The workflow function has saved me so much time and effort, and having all applications go to one place has pretty much changed my life. Value for money is outstanding.
Lastly, if you ever have a user question or an idea to improve the program the, support team is friendly, efficient, and genuinely interested in helping you.
There were times at the start of using the software that the vendor took a little long to sort the problem we had an issue with. But this only happened once.
There is no playground where I am able to complete tasks.
At this stage (Sept 2019) there is no update from JobAddder as to when they will be able to integrate with the UK Job Boards in the same way as Broadbean etc.
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156 reviews

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Aaron D.

Managing Director

Internet, 1-10 employees

Review source

Overall Rating

An excellent choice for most recruitment agencies

Reviewed 2 years ago

Transcript

Aaron D.: Hi. I'm Aaron. I'm a managing director, and I would give JobAdder four out of five. For more...

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Verified reviewer

Events Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Straightforward ease of use

Reviewed 6 months ago

Very good. The software is very easy to understand

Pros

Very simple interface and easy to use. No complicated interface

Cons

Nothing honestly. Job Adder has all that I needed.

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Lina B.

Human Resources, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brilliant Job Adder !

Reviewed a year ago

Absolutely Outstanding!The team at Head Office was incredibly pro-active and helped me at every step, responded to all queries very quickly.Excellent Sales and Support staff.I have used a number of competitors, JobAdder is the only software program to use for Business Development, Client Management, Labour Hire and Recruitment.

Pros

Where do you start - Everything including, Candidate Management, Business Development, Finance and Costing, right through to Advertising.

Cons

The Price - Its going to hurt when I have to buy more licences.

HG
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Helen G.

Events Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great ATS, lots of functionality and value for money

Reviewed 2 years ago

Great service pre and post sale. Great training and if we needed support, raising a ticket is simple and easy to do and advice is very quick to resolve the issue.

Pros

I love this piece of software, its easy to use and simple to follow. The process flows are perfect for keeping track of candidates, applications, jobs available to work on and to keep the documentation in one location. Perfect for WFH teams.

Cons

I would be great if JA could automate some of the Skills input from a resume as this is still a time-consuming task when we could be doing other things.

Vendor response

Hi Helen, great review. Glad you hear you've had such a positive experience so far. Regarding your feedback around automating data entry for Skills, at this stage we don't automatically skill code a Candidate for the Recruiter. However, to view Candidates with a certain skill, we'd recommend using our Resume Keyword Search. This feature searches based on skills mentioned on a Candidate's resume and works similarly to a skill code search.

SR
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Simone R.

Real Estate, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of JobAdder

Reviewed 2 years ago

Fantastic.

Pros

The ease of ability to view your own jobs, track candidates, post job ads etc.

Cons

The ability to search our own database for candidates for new jobs is not as efficient as using say SEEK or LinkedIn Recruiter.

Vendor response

Thanks for providing your feedback! I would suggest using Quick Search, Saved Searches or Boolean Resume Keyword Search to supercharge your searching.

CH
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Cassandra H.

Staffing and Recruiting, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great use, but overpriceed

Reviewed 2 years ago

It has been ok, although recently I have had more problems accessing customer service

Pros

User friendly, easy to navigate. I also like the help feautre as it takes it through step by stpe

Cons

The search functionalities and the people adder use to be better

Vendor response

Hi Cassandra. We're really proud of our in-product learning experience and will pass on your kind feedback to the team. I'll also alert them of your concerns around accessing customer support.

TG
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Tynell G.

Staffing and Recruiting, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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thank you

Reviewed 2 years ago

love the software - amazing job! i hope i will contiune to use through out my career. i found out my first compnay was ceasing use of JA - it helped me make the dredded decsion to leave the organisation (among many other issues) it was the push i needed to resign. i found out the next (current) company utilised JA and sealed the deal for me :) thank you job adder! love your work

Pros

absolutey love Job adder and would reccomend to any business , simple and easy to use. clear information. i love the indusrty sections where you can add so much info (optional) about candidates - inductions, skills, ect great tool for talent search

Cons

at a glance it would be good to see any important notes next to the name that dont flood to other pages when other notes are added. - simple ones impreative to the recruitment process. EG - - "banned from FMG sites"

Vendor response

We're so glad to hear how much you love using JobAdder and that it impacted your choice of employer. What a compliment! Regarding your feedback on adding notes to records, we recommend using custom fields to capture key information. Please contact our customer support team to set up custom fields in your account.

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Dearne B.

Human Resources, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JobAdder Integration fit for purpose

Reviewed 2 years ago
Pros

Integrations with multiple platforms is very helpful, customer service is great and very responsive.

Cons

Can be glitchy and slow after upgrades have taken place.

Vendor response

Hi Dearne, happy to hear you've had a great experience with JobAdder so far.

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Patrick V.

Staffing and Recruiting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of Use

Reviewed 2 years ago

Clients and candidate management and tracking are very crucial to recruiters and JobAdder help me all the time

Pros

Ease of Use - It is very important for executives to have a very easy to use software to perform best at work. At any given time, it should never cause a hiccup or disruption to any task. Happy to share that JobAdder gets the job done!

Cons

None. As for my role and function, everything that I need is in Job Adder.

Vendor response

Thank you for your review, Patrick!

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Verified reviewer

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JobAdder from a recruiters perspective

Reviewed 2 years ago

10/10, I will recommend any relevant people I come across to make use of this software

Pros

I love how simple and easy to follow all the features are, the support is amazing and the software is better than any others out there for sure!

Cons

I cant seem to get a hang of the new dashboard, I have always stuck to the old one!

Vendor response

We love to hear from clients who are happy to recommend us to their peers. It's such a great compliment. Thank you so much! Regarding the new dashboard, we have an article in our support centre that might help!

CB
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Catarina B.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Efficient and easy

Reviewed 2 years ago

Love it, no complaints at all.

Pros

It's very user-friendly and well organised, we very rarely think of a feature that could make it better.

Cons

That there isn't a quick view of someone's compliance status.

Vendor response

We're glad to hear your feedback, Catarina! We have big plans around compliance, which we will notify you about once released.

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Jolene v.

Marketing and Advertising, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great for small businesses, does not scale well at an affordable cost

Reviewed 3 years ago

It was fairly easy to use, however, there were many additional "basic" requirements that weren't available on the basic platform.

Pros

JobAdder's workflows assisted us in defining and refining our hiring processes. It was simple to use.

Cons

I was unable to collaborate with my hiring teams directly on the system. I could not give the hiring managers access to the platform.

TA
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Tiffany A.

Staffing and Recruiting, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good budget ATS

Reviewed 3 years ago

Great for a smaller agency/independent recruiter who need a straightforward and inexpensive ATS option. It is well worth the cost and very easy to use.

Pros

It does everything you need a decent ATS to do, at a fraction of the cost. It isn't quite as sophisticated as Bullhorn, but I much prefer it to Ceipal or erecruit. It is not convoluted or too busy, making it very easy to pick up even for someone unfamiliar to using an ATS. Also features easy drag-and-drop parsing, and it's email templates actually send in the format in which they are set up.

Cons

Isn't as customizable as other ATS, and doesn't communicate directly with many of the larger job boards. Can't cross reference candidate profiles directly to other client profiles and open orders as easily, and tracking them through the process isn't as usable/readable and it can be hard to tell where a candidate is in an interview process since there aren't really complex status options.

jb
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jodi b.

Staffing and Recruiting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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JobAdder Review

Reviewed 4 years ago

My team and I use this software daily to track jobs, applications, candidates etc. Without it we would be using wonky spreadsheets without any integration

Pros

The desktop (like your dashboard) has two different viewings, both can give you a great glimpse of where your jobs and candidates are at

Cons

Maybe the cost, but after reviewing various others, JobAdder fell nicely into an affordable space for its features and graphics

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Ruben G.

Human Resources, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great ATS

Reviewed 4 years ago

Excellent experience

Pros

Easy to navigate Great ability to integrate with relevant software ecosystem Mobile app is great

Cons

Nothing to complain about. This ats has been great so far.

LB
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Lisa B.

Staffing and Recruiting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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How user-friendly is JobAdder?

Reviewed 4 years ago

Excellent

Pros

Very user friendly and love the Folders feature

Cons

Reporting features and reports that can be used for sales metrics

TS
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Tavis S.

Human Resources, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JobAdder Review

Reviewed 5 years ago
Pros

Ease of workflow makes the recruiter able on with their job

Cons

Nothing, if we find an issue it fixed almost straight away / next day

JH
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James H.

Staffing and Recruiting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great app with awesome customer service

Reviewed 7 years ago
Pros

The workflows and set up is very easy to understand. They have walkthrough guides for almost everything and if something doesn't work or is missing the customer service team are very fast to respond using the chat feature.

Cons

Some more integrations would be good. Especially with CRM systems. The marketing functionality is somewhat limited. There is an integration with MailChimp which is good.

dl
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debbie l.

Staffing and Recruiting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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okay but not as easy as other programs

Reviewed 7 years ago

I like to be able to see things easily i don't need all the fancy bells and whistles - i like to be able to search for candidates by skills , link clients, candidates into jobs, and be able to see open jobs easily. I liked the format of the old fastrack - they have now deleted and brought in a new system which is awful so had to change to job adder which is not as good as the old fasttrack

Pros

Linking jobs to candidates , clients to candidates linking. - it holds all the information that you require.

Cons

I dont find it straight forward a bit complicated. Finding applicants and seeing what jobs you have open and what stage those jobs are at is the main feature that recruiters look for in a program. I dont feel that job adder does that as good as the old fastrack system does - not the new version

AT
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Austin T.

Computer Software, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I love reporting statistics

Reviewed 8 years ago

I am very impressed with the User interface of this application. The report and the visual statistics are best here. The graph shows a very easy to understand format to read data. Helps greatly with recruitment.

Pros

No pros were added to this review

Cons

No cons were added to this review

DW
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Darryl W.

Computer Software, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Custom Data Extract by JobAdder

Reviewed 8 years ago

I engaged JobAdder to do a custom data extract of 127k rows for us. The export came out perfect, exactly what we were looking for. Very economical too.

Pros

Very happy : the service, everyone has been great to deal with, friendly, happy & professional Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well

Cons

Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.

DT
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Diane T.

51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Easy to Use

Reviewed 8 years ago

Job Adder was a huge step up from our previous CRM system and has a very inviting user interface. It's easy to use and manage from an admin point of view. The JA team were very helpful throughout the migration process and the support team have been quick to handle queries or issues. There are areas of improvement such as the reporting capabilities, lack of ease for customisation, at times the response time to product enhancement ideas/requests are too long, however the team do take the time to listen and then consider. We have customised training for new starters, which I highly recommend as this is run very well.

Pros

Easy to use Engaging user interface Fairly priced for what you get Friendly support team and great training manager

Cons

Lack of customisation - or turn around time to achieve this Long leads times for feedback on feature enhancements At times the system can be slow

MS
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Martin S.

Staffing and Recruiting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product with great support

Reviewed 9 years ago
Pros

JobAdder is a great cloud based CRM solution for the recruitment industry. It has a really simple and intuitive user interface across desktop and mobile platforms and integrates well with social networks and Outlook. It has all the functionality required to effectively manage the recruitment process, but in a much simpler and pared down way than other solutions. What's great is that as a vendor, the JobAdder team offer awesome support and are constantly developing the product to suit the end users. The reporting tools are excellent also. Overall, a great product and quite simply the best recruitment CRM we've used.

Cons

Nothing to say here other that if there's something that's not working as it should, the support and development team at JobAdder are great at resolving it.

CR
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Courtney R.

Staffing and Recruiting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Love the Simplicity!

Reviewed 9 years ago
Pros

We evaluated a TON of different CRMs in our recent software conversion, and I was struck immediately by the very clean look and feel to Jobadder. In fact, within 10 minutes into the demo I recall thinking "Ok! We found it!" It seemed (and still seems) very intuitive and easy to use. We love that it's web-based (our previous system was not), so is of course accessible at home, remotely, or at the office. The Jobadder support team is always friendly and easy to work with and although I can't exactly tell if they're smiling as they're responding to our support requests, it seems like they are!

Cons

We were seeking a CRM that was more intuitive and more simple than our previous one, which Jobadder is. With any transition to seemingly the other end of the spectrum, there are just a few things that we had previously that we wish we still did. For our company in particular, we would ideally like a bit more line-of-business separation of data, but we have been able to work with Jobadder just fine. And there were a few small issues that we weren't fully aware of until the conversion time, but the Jobadder folks were able to talk us through all of our options.

MK
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Monica K.

Legal Services,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A simple and user friendly recruitment software

Reviewed 9 years ago
Pros

An extremely user friendly system even for the not so tech savvy users. We use it for all our national recruitment including graduate recruitment. You can easily send bulk emails to shortlisted candidates and it records all interactions with candidates. JobAdder support uses a ticketing system which is very efficient- You receive a response within 24 hours or most of the time within the hour....

Cons

You can easily forward CV's to hiring managers to review and provide a rating, however the system doesn't easily allow for you to send through covering letters or other documents the candidate has attached with their application to the hiring managers. Running metric reports are quite basic and limited.

NB
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Nicolas B.

Staffing and Recruiting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great applicant tracker but workflow could do with improvement

Reviewed 9 years ago
Pros

Jobadder makes the applicant tracking process easy to manage if you use job boards such as Seek (who are a part-owner of Jobadder). Being able to access candidates from anywhere via this cloud based tool is great. The resume search tool is also good and the system is relatively fast given it's cloud based.

Cons

Whilst this is a slick tool, Jobadder still has a way to go in terms of being a total workflow management tool and it is quite clear that it started life as an applicant tracking tool rather than a recruitment database. If you value a database where all email correspondence is linked to clients / candidates then this one is not for you. There is no seamless link between your email client and...