App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

JobAdder Logo

JobAdder

The recruitment CRM and ATS you’ll love to use.

see alternatives

(18)

JobAdder Reviews

Overall rating

4.5

/5

152

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.79/10

Reviews by rating

Pros and cons

The workflow function has saved me so much time and effort, and having all applications go to one place has pretty much changed my life. Value for money is outstanding.
Lastly, if you ever have a user question or an idea to improve the program the, support team is friendly, efficient, and genuinely interested in helping you.
Ease of use, intuitive navigation, not too complex nor too simple, great job board integration, constant improvements being made, excellent support.
There were times at the start of using the software that the vendor took a little long to sort the problem we had an issue with. But this only happened once.
There is no playground where I am able to complete tasks.
At this stage (Sept 2019) there is no update from JobAddder as to when they will be able to integrate with the UK Job Boards in the same way as Broadbean etc.
Filter reviews by

Overall rating


Company size


Industry


Time used


152 reviews

Recommended

AD
AvatarImg

Aaron D.

Managing Director

Internet, 1-10 employees

Review source

Overall Rating

An excellent choice for most recruitment agencies

Reviewed 6 months ago

Transcript

Aaron D.: Hi. I'm Aaron. I'm a managing director, and I would give JobAdder four out of five. For more...

AvatarImg
AvatarImg

Ruben G.

Human Resources, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great ATS

Reviewed 3 years ago

Excellent experience

Pros

Easy to navigate Great ability to integrate with relevant software ecosystem Mobile app is great

Cons

Nothing to complain about. This ats has been great so far.

YH
AvatarImg

Yvette H.

Human Resources, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

JobAdder is a fabulous product...

Reviewed 9 months ago

Good. The response to any problem is very swift and the staff are friendly.

Pros

The system is easy to navigate, with each of the pages linked to others, saving a lot of time.

Cons

The JobAdder development is constantly making improvements, and new service providers / Add-ons are regularly added, and yet some of the basics don't seem to get finished...like updating the Contact screen so that is is the same as the updated Candidate screen. I've made numerous practical improvement suggestions and yet to see any of them implemented.

Vendor response

That's high praise indeed, Yvette! I love that you had a hand in recommending JobAdder to your new employer. Thank you. Please do continue providing feedback on the product as our team does review suggestions, even if they aren't currently on our roadmap.

NB
AvatarImg

Nicolas B.

Staffing and Recruiting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Great applicant tracker but workflow could do with improvement

Reviewed 8 years ago
Pros

Jobadder makes the applicant tracking process easy to manage if you use job boards such as Seek (who are a part-owner of Jobadder). Being able to access candidates from anywhere via this cloud based tool is great. The resume search tool is also good and the system is relatively fast given it's cloud based.

Cons

Whilst this is a slick tool, Jobadder still has a way to go in terms of being a total workflow management tool and it is quite clear that it started life as an applicant tracking tool rather than a recruitment database. If you value a database where all email correspondence is linked to clients / candidates then this one is not for you. There is no seamless link between your email client and...

SJ
AvatarImg

Sue J.

Human Resources, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

JobAdder Business Owner and User Feedback

Reviewed 9 months ago

Peace of mind that I have all information captured for current and future reference and relative to security and privacy requirements. My IT provider hosts the data in their data center also.

Pros

The total end-to-end capture of processes and data relative to candidate and client management and associated relationship development and retention.

Cons

I manually transfer a range of comprehensive documents from Office 365 to JobAdder at the end of a project /process. This may not be a real issue though. I may be able to access a tutorial or technology to automate this.

Vendor response

Hi Sue, thanks for giving us your feedback. We love to hear about our clients bringing JobAdder with them to their next job. Regarding importing documents into JobAdder, I would suggest exploring our Microsoft Outlook Plugin. More information can be found within our Support Centre.

eb
AvatarImg

edward b.

Financial Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

JObadder a good choice

Reviewed 8 months ago

very good

Pros

the support is excellent the system itself is good

Cons

better intergration with linkedin without the recruiter license would be good

Vendor response

Delighted to hear that you are happy with our support and product. Thanks for taking the time to write us a review!

AF
AvatarImg

Agnes F.

Automotive, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Job Adder is a very user friendly system and can give all the information needed.

Reviewed 9 months ago

Very beneficial and an excellent tool for use.

Pros

The links attached to the advert placement. Notes where the candidates are able to answer questions in order for the recruiter to make assessments based on their expectations/responses.

Cons

All features are very good and I have no negative comments on this software.

Vendor response

Thank you for your feedback, we're glad to hear that JobAdder is benefitting you and your business!

AvatarImg
AvatarImg

Patrick V.

Staffing and Recruiting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Ease of Use

Reviewed 9 months ago

Clients and candidate management and tracking are very crucial to recruiters and JobAdder help me all the time

Pros

Ease of Use - It is very important for executives to have a very easy to use software to perform best at work. At any given time, it should never cause a hiccup or disruption to any task. Happy to share that JobAdder gets the job done!

Cons

None. As for my role and function, everything that I need is in Job Adder.

Vendor response

Thank you for your review, Patrick!

AvatarImg
AvatarImg

Dearne B.

Human Resources, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

JobAdder Integration fit for purpose

Reviewed 9 months ago
Pros

Integrations with multiple platforms is very helpful, customer service is great and very responsive.

Cons

Can be glitchy and slow after upgrades have taken place.

Vendor response

Hi Dearne, happy to hear you've had a great experience with JobAdder so far.

AvatarImg
AvatarImg

Jolene v.

Marketing and Advertising, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great for small businesses, does not scale well at an affordable cost

Reviewed 2 years ago

It was fairly easy to use, however, there were many additional "basic" requirements that weren't available on the basic platform.

Pros

JobAdder's workflows assisted us in defining and refining our hiring processes. It was simple to use.

Cons

I was unable to collaborate with my hiring teams directly on the system. I could not give the hiring managers access to the platform.

CH
AvatarImg

Cassandra H.

Staffing and Recruiting, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great use, but overpriceed

Reviewed 9 months ago

It has been ok, although recently I have had more problems accessing customer service

Pros

User friendly, easy to navigate. I also like the help feautre as it takes it through step by stpe

Cons

The search functionalities and the people adder use to be better

Vendor response

Hi Cassandra. We're really proud of our in-product learning experience and will pass on your kind feedback to the team. I'll also alert them of your concerns around accessing customer support.

MB
AvatarImg

Mike B.

Human Resources, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Job Adder review

Reviewed 9 months ago

Good

Pros

Very easy to use and set up for the recruiter, not the manager to check on KPI's

Cons

Nowhere to put NI Number. Makes you renew jobs on your website every 4 weeks.

Vendor response

Thank you for your feedback, Mike. Regarding the NI number, you can add custom fields to records to input and display this data. Please contact our customer support team to set up custom fields in your account.

SP
AvatarImg

Sharon P.

Human Resources, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

JobAdder review

Reviewed 4 years ago

Great firm, evolving and leading product

Pros

Hi have been a customer of Jobadder for over 5 years Support has always been responsive and impressively no glitches even though we are in WA Also when I was working with NFP Disability Services, I reached out and there was offer of support I love how Jobadder is now being more intuitive like when moving contacts to other companies it makes the comment, removing the requirement to make the record card note

Cons

And whilst Im sure there is lots of content and video on help would be really good for refreshers like most used functions perhaps? Who has the time to self navigate? Perhaps yearly webinars these are the not to be missed new functions

JE
AvatarImg

Jesse E.

Staffing and Recruiting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Perfect for a small agency!

Reviewed 8 years ago
Pros

I run a small executive search company and was looking for a system that not only would work like an ATS but could also act like a CRM. I like to batch communicate with my candidates just as much as my customers. Jobadder does this. In fact, working within JobAdder is smooth and powerful. Posting positions is easy, replying to candidates is easy, building templates, etc.. it's all really simple and effective. After reviewing several ATS systems, I felt that it was the most intuitive and easy to use system for my needs at an attractive price point. Plus the customer support is nothing like I've experienced before from a software company. They're very attentive, polite, and solve all my problems with ease. I promise I'm not paid to say that, they're really that good.

Cons

There's a few of things that I wish could be improved. 1) You can't import all of your LinkedIn or other database (.csv files) records to JobAdder for free. They will do it but, they will charge you. Seems a bit petty. 2) I wish it was a little more similar to Workable where you would import a candidate and it would automatically scrape the web for additional contact information (i.e. additional...

CR
AvatarImg

Courtney R.

Staffing and Recruiting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Love the Simplicity!

Reviewed 8 years ago
Pros

We evaluated a TON of different CRMs in our recent software conversion, and I was struck immediately by the very clean look and feel to Jobadder. In fact, within 10 minutes into the demo I recall thinking "Ok! We found it!" It seemed (and still seems) very intuitive and easy to use. We love that it's web-based (our previous system was not), so is of course accessible at home, remotely, or at the office. The Jobadder support team is always friendly and easy to work with and although I can't exactly tell if they're smiling as they're responding to our support requests, it seems like they are!

Cons

We were seeking a CRM that was more intuitive and more simple than our previous one, which Jobadder is. With any transition to seemingly the other end of the spectrum, there are just a few things that we had previously that we wish we still did. For our company in particular, we would ideally like a bit more line-of-business separation of data, but we have been able to work with Jobadder just fine. And there were a few small issues that we weren't fully aware of until the conversion time, but the Jobadder folks were able to talk us through all of our options.

ja
AvatarImg

john a.

Staffing and Recruiting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Management tool

Reviewed 9 months ago

Great tool for keeping abreast of candidate movements, applications and job monitoring

Pros

The ability to easily oversee candidates and monitor job progress.

Cons

No comment really enjoy using it as it is easy to keep track of candidate movements and job progress.

Vendor response

It's really great to hear that you've enjoyed using JobAdder in multiple roles. Thanks John!

LB
AvatarImg

Lisa B.

Staffing and Recruiting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

How user-friendly is JobAdder?

Reviewed 3 years ago

Excellent

Pros

Very user friendly and love the Folders feature

Cons

Reporting features and reports that can be used for sales metrics

DW
AvatarImg

Darryl W.

Computer Software, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Custom Data Extract by JobAdder

Reviewed 7 years ago

I engaged JobAdder to do a custom data extract of 127k rows for us. The export came out perfect, exactly what we were looking for. Very economical too.

Pros

Very happy : the service, everyone has been great to deal with, friendly, happy & professional Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well

Cons

Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.

MB
AvatarImg

Matt B.

Hospital & Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

JobAdder Review

Reviewed 9 months ago
Pros

Very user friendly, Simple to use and keeps track of everything required

Cons

Find that JobAdder can be quite slow at times loading required documents

Vendor response

Thank you, Matt, for your valuable feedback. Depending on the document size, loading time can vary. However, if you experience unusual slowness please contact our Support team via the 'Help' button in your JobAdder account right away.

RJ
AvatarImg

Ryan J.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Early Adopter - Very pleased

Reviewed 9 months ago

Very happy

Pros

Ease of use. Kept up to date with trends and features

Cons

Need to contact admin / tech to customise

Vendor response

Thank you, Ryan, we love to keep clients in the loop.

TS
AvatarImg

Travis S.

Mechanical or Industrial Engineering,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Why I use JobAdder CRM

Reviewed 7 years ago
Pros

It's ease of use, logical layout and limited clicks to get to the point where you want to be is an attractive feature of this cloud based software. I also like that JobAdder seems to be flexible in working with their customers and have a willingness to work with them to customize the product to a degree. They also did a great job parsing my data into the system, which initially was a concern of mine, however they performed above my expectations.

Cons

While JobAdder does offer some nice functionalities there are several areas where they have fallen short with their technology. These aren't deal breakers but do bring about some frustration. (system doesn't check for duplicate records before creating a new one; 'contacts' and 'candidates' are two separate profiles which means double data entry; a tickler reminder system for activity doesn't exist however they do offer an 'upcoming tasks' option; you can't edit date stamps (other systems have two time stamps); if there are multiple users under an account there isn't a streamlined process to electronically share profiles; applet fields can not be changed on your own, you have to go through JobAdder support for that (good thing is there isn't a cost for this)

CC
AvatarImg

Cameron C.

Automotive, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

JobAdder, the only option for us!

Reviewed 7 years ago

We found JobAdder when we found that we had out grown our previous CRM, and we are thankful that we did. The platform is intuitive and our team hit the ground 'sprinting' with minimal effect to our business. The team at JobAdder are also a perfect fit for us. They are constantly progressing the platform to keep ahead of our needs and the competition. One area we have made significant increases is our digital integration through our website. Traffic is through the roof and candidate registration/data capture is seamless.

Pros

Everything, and they keep improving on perfection.

Cons

Nothing.

BS
AvatarImg

Becky S.

Staffing and Recruiting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great for getting organized

Reviewed 6 years ago

Overall great if you're looking for your first program and want to get everything under one roof.

Pros

This software program has all of the basics that you need to get everything under one roof. Great way to get organized and keep you team updated. User-friendly and pretty easy to pick up on. We're a few weeks in, but we're happy we went with this program so far. The client portal is really nice!!

Cons

Getting everything up and going is a bit of a hassle-- there's lots of tips and great customer service, but you have to figure out what you all need and set it up yourself. The outlook add-in doesn't work if your emails are through Live, and their application form and text system could use a bit more work to be the most user-friendly. But overall a great system.

AN
AvatarImg

Aravind N.

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Jobadder - VMS

Reviewed 5 years ago
Pros

Basis job add publication and submission, I have subscribed for ATS and VMS. ATS looked good with usable functions and have no complaints.

Cons

Lacked basic functionality required for any VMS. - Cannot capture candidate email/phone details - Does not support decimals on amount/fee fields - No edit option for the vendor to make any corrections or updates to the submissions - Rates submitted by one vendor/agencies for candidates is visible for all other vendors/agencies - Any updates on the status of the candidate on ATS is not updated back on VMS I am absolutely unhappy with my decision to go with jobadder and I will recommend that you clearly evaluate before you signup.

SG
AvatarImg

Stewart G.

Staffing and Recruiting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

JobAdder - Great system but still a few bugs

Reviewed 8 years ago
Pros

The product is simple and easy to use and accessible from any device which is very handy.

Cons

I have suffered with instability issues with the system often crashing causing frustrations. Saying this, the last time that this happened I was contacted directly by the CEO Brett who took the time to explain what the issues were and what was being done to resolve them which made a big difference to me.

Vendor response

Thanks for your review Stewart. We have since spoken on the phone and we really value your input and your business. If we do nothing else this year we aim to turn you into a raving fan. Thanks, the JobAdder team.

VC
AvatarImg

Vivien C.

Staffing and Recruiting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Excellent product for recruitment with lots of room for improvement

Reviewed 8 years ago
Pros

It's very user-friendly, making it easy to grow the database with insightful information, update and process transactions.

Cons

Response has been sporadic and very slow in the last few months. Response time is crucial to our business and this has been frustrating. Certain functions don't work well eg. linking candidate and client records together is necessary but the contact details sync when they shouldn't as work/home phone and email details have to be kept separate. This concern has been acknowledged but not actioned.