Jolt Reviews - Page 2

It works

Login could be a touch faster as you need to find your name.

IOS (although would be nice to have it run on Android too,) great at tasks / list management.

Bad UX design both on client and web / back end. Communications (announcements) requires time clock use (i have submitted this several times). Cannot assign tasks to security groups (only allows individuals), reporting on client is rough. A bit better on backend, but still challenging,.

Accountability! Ask your employee, "hey did you clean the bathroom like I asked?" they'll say yes every time. Give them a Jolt list asking them to take a photo of a clean bathroom and sign off that they completed it and you'll be amazed at the results. I apply points to each check list item and give out prizes to the top point earners each month. Now my employees are accountable for their actions and rewarded for a job well done. Bonus: New hires have a thorough guideline of how to complete regular talks by walking through a check list.

The ability to bulk-change lists could be more user friendly. Right now the process can be quite tedious if you're like me and have long lists that need editing.

The cost and the function that allows team members to edit their own punches. Huge time saver for me.

I would like to see integration of Paid Time Off / Vacation hours. We have a set schedule in our clinic, so the scheduling function is a little cumbersome. I understand this approach for restaurants or other types of businesses, but the ability to track / enter Paid time off would be very helpful. I also would like the report option to be different. I would like a report that gave daily, weekly and pay period totals per employee. I have to manually adjust the excel sheet to figure overtime hours.

The user interface is very user friendly. We are able to adapt almost any tool from Jolt and find a way to apply it into our current procedures. They staff has become more efficient at their duties, and we know that the feedback provided is secure and accurate.

Nothing!

I love being able to create custom lists to fit all kinds of purposes. Having employees log in and earn points is cool too. It's nice to look back and see who did what.

The app can get extremely slow. There are extra features in their Jolt 2 app, but it is a buggy mess that crashes to the point of not being usable. There isn't a good way to leave comments on items without flagging the item as something that needs to be addressed and cleared.

Jolt's label maker feature has changed the culture of our restaurant from a time consuming and not done all the time task of labeling products, to having a quick and efficient way to track our products and who is preparing them. Another benefit is customizable checklists that ensures you don't have to micromanage the business and allows you to put more in your teams hands.

The scheduling concept is good but difficult to integrate into our current payroll and clock-in system.

It is a one stop shop for many business needs. Jolt offers so many different functions that make streamlining everything easy.

This software is more complex and difficult to navigate than any software we have ever used. I don't care for how the scheduling is set up. For example, if we want to change one person's shift, you must first unlock the schedule, change the persons shift, and then publish the schedule again, which notifies every single employee every single time someone else's schedule gets changed. On when to work, all you have to do is click on that person's shift, change it, and once you hit save only they receive the notification.

The support you get from the Jolt Team is great. They are quick to respond to any questions or concerns. Scheduling now takes us half the time it did before. We manage multiple stores in two states and this system has made us much more efficient and able to hold our team accountable for task that need to be completed on a daily, weekly and monthly basis. We also save time and money on training and daily operations by using the Jolt dating system and printer.

Our goal with Jolt was to eliminate paper (Time off request, School Schedules, Checklist, etc.) and it has been able to do that for us. The last thing we are converting to paperless is our cup count form. Travis was able to help us build one in Jolt but it would be even better if the list would calculate the totals. To setup up everything does take time but the bulk importing and ability to assign list to multiple locations makes it much easier.

I love the ease of use with this software, and the navigation of different employees' schedules. Its easy to insert times and easy to post once it is completed. We also love that there is an app! It's up to date with the times, and with younger employees, technology and ease of access is everything. We also love the referral program. We haven't had anyone actually join yet, but we recommend Jolt to everyone.

We had a couple issues with getting employees the link to actually view their schedule. It would get lost or just not even send. There should just be a way for us to preset a password for the employee and once they log in it asks them to reset it.

Ease of use to create and send out the staff schedule and the fact that it's mobile friendly for all the staff to use anywhere. Nobody can miss a shift because everyone carries a phone these days :)

When creating a template for the whole staff schedule and using it for a following week, you're able to easily create the template but implementing it in the following week doesn't allow the shift blocks to be assigned to the same people as the previous week. The shift blocks copy over but don't get inserted under each employee as was copied from the template creation feature.

The Jolt software gives you everything you need to manage daily, monthly and ad-hoc tasks for your team and helps your team keep track of what they should be doing. I found the setup to be very easy and straight forward Jolt customer training and online training videos are excellent and make the entire process very easy. Depending on the number of departments you have (we have 5) I would suggest rolling...

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Not a lot to be honest! I think it would be great to see some more functionality added to the logbook to flag issues to specific people.

The interface is smooth, and users who are completing a checklist or task are able "check off" items with ease. It can be set up to be crystal clear on the expectation and purpose of a specific checklist. It allows all checklists, daily, weekly, monthly tasks, etc. to be in one consolidated place. E-mails can be generated and sent to key-leaders with not only the results of a checklist, but if a checklist is late, or has not been completed. As a high-level leader who is not in the operation daily, this helps me track our progress and put a pulse on the accountability my leadership team is holding the team to.

The end result is the best - all checklists in one place. The creation process can seem daunting, but once you have the hang of it, it is relatively easy.

Easy to use, and teach. Does exactly what I want it to, easy upload and great program for restaurant accountability-

I would like the program to coordinate with square software to track sales and labor through the schedule- that would be amazing.

Easy to use

Data entry when establishing - but now I find out that Dan would be willing to set that all up for me, so wish I would have had him when we first started using JOLT! :)

Accountability of staff, seeing what they are saying they are completing. Getting list done.

Nothing really, it's a great program and easy to use

As supervisors of multiple food service restaurants it is easy to miss crucial information. With Jolt, when a piece of equipment is temped out of range or a safe does not balance we are automatically sent an email and made aware of the issue. This prompt notification allows us to ensure corrective action is made immediately.

The only con we have noticed is that the app cannot alert you a list has become available unless the app is opened. This has caused some of our managers to forget to do lists. We have found a work around by setting alarms on the iPad reminding the management team that the list is now available to complete.

Love that this can be an app where Employees can easily access their schedule, release, switch, and pick up shifts and even request time off and change their availability. It makes very important information so simple and easy to communicate. I just love this, we use it a lot for work.

I just wish the times are in 15 min increments instead of only hourly. Makes it easier to check how many people is scheduled per 15 minutes at a glance.

It take a lot of time off of the managers plate. Its a valuable tool to get items done and in a timley manner. Keeps you informed on productivity if the team members and lack of.

Wish there was a better platform for training. Would like a video option on check list sections. I would like to be able to pull up a team members name and see what they have done and still need to test on and scores.

Great sales pitch when they were selling us on the system. When we decided to stop using it was impossible to get a response

tried for 2 months to cancel the subscription - after 30 day finally got an email response. Told the rep to cancel the account but he never responded to 2 different emails. Ended up billing my for 2 months

Centralized master library of data which can be customized to our specifications and rolled out through technology that all levels in the restaurant can easily use to do their role.

As an emerging national chain and being a front runner in the use of technology to assist our growth, Jolt offers a suite of great tools and we are pushing for enhancements that will make our use even better.

Quick learning curve. Communication and notifications for management.

Software is still in development, the more we use the more features we want! Scheduling for multiple locations is not where it could be, but they are working on solutions. The reporting could be a bit easier to pull data and comprehend.

Labels are awesome! I honestly don';t have much experience with any of the other features. However, the labels save time. They are super easy to use. And my team members put labels on everything willingly without grumbling The customer support has been awesome when I needed printer assistance. They updated the user interface to assist us! Great all around

No cons were added to this review