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Justworks vs TriNet Comparison

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Overview

Justworks helps entrepreneurs start, run, and grow a business more easily by providing access to big-company benefits, automated...

TriNet is a human resources management solution designed to help businesses in education, finance, life sciences, retail,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

59

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

723

5

4

3

2

1

488

182

41

6

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

3.8

41

5

4

3

2

1

16

14

2

3

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
68%
would recommend this app

Pros

I loved that the platform has a directory that is separated by department. It's super easy to check my paystub as well.
Easy to use, my employees like it, options of medical benefits, customer service was good, pricing is very affordable.
The software is easy to use for members who need help in where to start. Building the employees in the system was easy and the help desk is always there to help.

Pros

I love that TriNet just takes care of everything for you, they really are a full featured offering that has everything you need for HR/Payroll and benefits.
Overall we're very satisfied with TriNet - from the benefits offered to the functionality of the portal and the webinars provided to educate our staff on best practices.
The payroll invoice and payroll register are very clear and easy to use. I love that once you enter an employee's basic information, the employee logs into the portal and registers for benefits, etc.

Cons

Customer Support-after informing the Justworks team that I attempted to change my address to a new state, they denied that I did and said that there was no proof that I attempted to do so.
The only weird feature that I've experienced is their Time Off calculations. The system doesn't include your future time-off days in its calculation of how many days you have left to take off.
I've had to follow up with our account manager on different issues and once actually insisted on getting a new rep due to a series problem they created for us.

Cons

I don't have enough time to list them all but here are the highlights: (1) They have made several serious mistakes in payroll that caused my and my team countless lost hours.
When I was "sold" on using TriNet I wasn't told that their technology was some of the worst I had seen.
They refused to confirm my employment via phone because it was against their policy.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features98
  • 360 Degree Feedback
  • 401(k) Tracking
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Audit Management
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • COBRA Administration
  • Calendar Management
  • Client Portal
  • Clock In/Out
  • Commission Management
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Expense Management
  • Expense Tracking
  • FMLA Administration
  • For Accountants
  • For Mobile
  • For PEO/ASO
  • For Small Businesses
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Mobile Access
  • Mobile App
  • Multi-Country
  • Multi-State
  • Multiple Billing Rates
  • Offboarding
  • Offline Time Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Tracking
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Policy Management
  • Project Time Tracking
  • Provider Management
  • Real-Time Reporting
  • Real-Time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Self Service Portal
  • Sick Leave Tracking
  • Split Deposits
  • Task Management
  • Tax Compliance
  • Tax Management
  • Team Management
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workforce Management
  • Total features15
  • 360 Degree Feedback
  • 401(k) Tracking
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Audit Management
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • COBRA Administration
  • Calendar Management
  • Client Portal
  • Clock In/Out
  • Commission Management
  • Compensation Management
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Expense Management
  • Expense Tracking
  • FMLA Administration
  • For Accountants
  • For Mobile
  • For PEO/ASO
  • For Small Businesses
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Learning & Development
  • Leave Tracking
  • Life Insurance Administration
  • Mobile Access
  • Mobile App
  • Multi-Country
  • Multi-State
  • Multiple Billing Rates
  • Offboarding
  • Offline Time Tracking
  • Onboarding
  • Online Benefits Enrollment
  • Online Time Tracking
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Policy Management
  • Project Time Tracking
  • Provider Management
  • Real-Time Reporting
  • Real-Time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Self Service Portal
  • Sick Leave Tracking
  • Split Deposits
  • Task Management
  • Tax Compliance
  • Tax Management
  • Team Management
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workforce Management

Integrations

  • Total integrations42
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Workable
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations39
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Workable
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

AvatarImg
AvatarImg

Anna Ruth W.

Public Relations and Communications, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Justworks logo

Justworks

Switched from Trinet, and never looking back

Reviewed 6 years ago

Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically, Justworks does what every HR software vendor claims to do, but very very few ever achieve.

Pros

The software UI/UX is lightyears ahead of stodgy, archaic software like Trinet. It's also modern and sleek, which makes my employees just feel good and more confident in using the system. It's so much easier to navigate and offers valuable, yet simple, features that amazingly - clunky systems like Trinet can't manage to code into their dashboards. For example, Justworks lets us direct deposit pay to...

Cons

It's really hard for me to find a con. The only one I can say is that they don't offer white-glove, concierge services to answer more "complex" HR questions. I've heard Justworks might be adding a professional services team to resolve this.

AvatarImg
AvatarImg

Lauren G.

Consumer Goods, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Justworks logo

Justworks

Absolutely love Justworks

Reviewed 6 years ago

Justworks has saved us from an incredibly outdated software which is an absolute behemoth and hard to use. Justworks makes me more efficient, reduces questions from employees and makes me feel confident that if I don't have the answer they definitely will. I would highly recommend making the switch.

Pros

Justworks is amazing. We have been onboarding them as we transition from TriNet and I could not be happier. They have answered every question--whether big or small. They have an amazing support team. I also was able to talk to someone from their HR support team, and they are super knowledgeable but also very nice and engaging without being dry. I feel like I am in great hands as we make this switch. The UI is also excellent and employees love how easy it is to use.

Cons

There are some minor glitches here and there that I will notice (i.e. display issues etc.), but the minute I tell them they get it fixed by EOD. I appreciate the swiftness in which they deal with problems.

JD
AvatarImg

Juliette D.

Entertainment, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TriNet logo

TriNet

Smoke and mirros

Reviewed 4 years ago

Don't waste your time.

Pros

Their front end is built to copy market leaders like Justworks, meanwhile the backend is a legacy behemoth.

Cons

Major bugs and engineering issues - don't let them tell you otherwise.