KidKare Reviews

KidKare

Childcare platform for home providers and daycare centers

KidKare

Review Summary

Pros

I love how I can plan meals ahead of time and how I can print out meal plans for my parents. I like the convenient that it offers i was not a fan of the old way with all those bubbles.

Quennitta P.

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Love the ease of use for providers it makes recording meals easier and love love love the copy days options and all the infant options we did not have before.

Tammy R.

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When I have had to call in for help the technical support has always been courteous and easy to work with and very helpful.

Deb B.

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Cons

My parents are set up for auto pay and I pay the transaction fee for them. This is the second time that the KidKare/Epay system had a "problem" and no auto payments went through so I did not get paid.

Holly H.

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I had some problems with double counting on payments, when using the "apply credit" feature. After getting it sorted out, I haven't had any more problems with the software.

Angela R.

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In Chicago we received reimbursements direct deposit so there were no worries.

Tammie W.

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Overall rating

5

4

3

2

1

383

102

10

6

8

95%
positive reviews
97%
would recommend this app

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509 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love being able to record my childcare meals online

Reviewed 2 years ago

I love my experience as far as my child care business goes. I have not used the accounting software but I am considering signing up for that. As I stated, the customer service side is the only downfall so far. I haven't had to use the customer service for a while so I hope it has improved.

Pros

I love the ease and availability on different devices to record my meals and attendance.

Cons

Customer service is very slow when you do need help...it takes days and sometimes weeks to get no answer most times. Very frustrating to say the least.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good program but needs invoice change

Reviewed 5 months ago
Pros

Easy to use, convenient, stores all kids that have been enrolled, report features are nice.

Cons

The main one for me in the invoicing. I do not send invoices to my parents or have any need to. I would love to have the option of just recording the payments. I hate creating invoices only to record a payment and the feature of reoccurring invoices is great if you receive the same amount from a parent every month which I don't

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Love having an option for me to record my childcare suppers on the web

Reviewed 2 months ago

By and large: I love my experience the extent that my youngster care business goes. I have not utilized the bookkeeping programming yet I am thinking about pursuing that. As I expressed, the client support side is the main destruction up until this point. I haven't needed to utilize the client support for some time so I expectation it has improved.

Pros

I love the simplicity and accessibility on various gadgets to record my dinners and participation.

Cons

Customer administration is exceptionally moderate when you do require help...it takes days and once in a while weeks to find no solution most occasions. Extremely baffling no doubt.

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  • Value for money
  • Ease of use
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  • Customer support

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Disappointing, abysmal performance

Reviewed 3 years ago

electronic reporting to CACFP

Pros

Web based application you can access from any device, simple data entry Nothing else to say good about this product, however, there aren't enough characters in the con category

Cons

Providers were forced to switch to this new program no later than October 2017. Once switched you quickly find that multiple features we had access to in Minute Menu were no longer available. On top of that, not all the reports work correctly, payments are not processing on time, not all invoices generate appropriately, parents have been double invoiced, parents were sent invoices from providers in...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love the software

Reviewed 3 months ago

Overall I like it just need to improve their customer support

Pros

Accounting features is very useful easy to understand

Cons

Customer support not easy to access or to get a response quickly need to wait a day or 2 to response

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Comprehensive and Simple

Reviewed 7 months ago

Great experience. I find myself digging deeper to see if I can find additional helpful features.

Pros

The menu planning is great and has all of the options needed. Even someone who lacks food planning knowledge can find this software appealing.

Cons

Not having the option to print all reports in color if desired. Have the ability for color in the reports allows for distinguishing different categories of information.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Holly's review

Reviewed 2 years ago

I'm able to see reports on how many meals i served and which meals are more attended. This software helps for records for tax purposes as well.

Pros

I like the ability to copy days from previous menus as well as build my own library of menus to choose from. Also the pre planned menus are very good when your're short on time

Cons

I don't like that the use scheduled times key was removed. It made it easier to adjust those times if necessary but now every day manually put in all the times which could and usually are the same every day.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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KidKare has a great interface and worked great overall!

Reviewed 6 months ago

I would highly recommend KidKare to anyone needing to meal plan for students.

Pros

As a user, the interface is so simple and makes each section readily available for use. I really enjoy the colors in the software as well.

Cons

Reviewing information can be confusing at times due to the fact that some of that information isn't updated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software!

Reviewed 5 months ago

I love this software, have used it and the previous one that it took over, Minute Menu.

Pros

I love how it tracks my expenses and the reports it generates, even birthday lists!

Cons

I would love to have an area for notes to update info on children as needed such as injuries, benchmarks for them, or NSF checks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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KidKare

Reviewed 7 months ago

I'm not having any problem with kidkare. It's the product differences.

Pros

I love being a mom. This product is helpful because the service offers incentives on being better at kids.

Cons

I don't dislike much about the product. It's easier to read and know then too play and forget, understand.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Glad I FINALLY changed over from paper to computer

Reviewed 2 years ago

This program is a time saver. I do not like change. I am a long time participant of the food program. For many years I have been doing it on the forms. Once this computer program came out, I still did not want to make the change. Every time I would get a visit from the Food Program the ladies would ask me if I was sure I did not want to change, they thought I would really like it. For a few years...

Pros

Very easy to learn. If certain things on the page are not right you can't go on. Once you get the hang of it. The whole process of doing your daily work is a breeze. Only taking a few minuets of your time each day.

Cons

I think the thing I like least is that it doesn't tell you more of what you are doing wrong. Example: If you accidentally marked too many kids for that certain day, or if you didn't mark that you didn't feed a whole wheat bread for that particular day although you always do but may have miss marked it , if a child is marked down but is not usually there on that certain day. I think that if it would tell us these things there would be less mistakes on the error and summary reports. Overall its a great program

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Kidkare review from Karlyn's Little Blessings

Reviewed 2 years ago

Overall I love the website and everything it offers i just wish there were a few improvements to make it faster to log everything for the day and create menus.

Pros

i love how easy it is to use and navigate through the website for the most part. I use quick books for my payroll but it is extremely complicated to create invoices and log everyday expenses for my business and that is why I have chosen to continue to use kidkare.

Cons

I would say that there are a few things that are little complicated and not very user friendly, like creating a custom menu to use every month, it takes entirely way to long to create, and trying to figure out how to reuse a menu every month is a little complicated as well. it seems like every time i try to re use a menu for the next month it always skips days and i have to go in and fill in the blanks. I also wish that there was a way to automatically check every child in for a meal that way i am not having to click on each individual child and then if there is one child that was not there for that meal i could just unclick their name. When trying to send in a report for the month it can take all day to even send it in because the website seems to shut down.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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KidKare Software Review

Reviewed 2 years ago

Customer service in fantastic. I was originally running a state certified daycare and utilizing KidKare with the CACFP food program and then decided to start doing daycare from home and run it as an unregulated daycare. When I closed my daycare in town and quit the CACFP program, my sponsor automatically withdrew me from the program but I was still being charged for it each month even though I was...

Pros

I like that everything is in one place. I can track pick-up and drop-off times, keep track of my daycare finances, plan meals, etc. all in one place. I don't need a hundred different apps/programs to run my daycare business.

Cons

I really wish that the Check-In/Out times would transfer directly over for each child when you pull up their name to create invoices at the end of the week. It would make creating invoices A LOT quicker! And maybe there is a way to do this and I just haven't figured it out yet!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Didn't want to make the change.

Reviewed 2 years ago

With KidKare I am able to produce menu's, accounting reports, financial reports, parents statements, and the best thing yet detail reports for my tax consultant which I use to do on Excel. I know I am very pleased using the system. I can even use the system on my cell while taking a break during a meeting away from my facility - convenience is everything!

Pros

When I switched from Minute Menu I was terrified that this new system would be a nightmare to use, learn, and manipulate to fit my program. Little did I know after using the software that I would love it even more than Minute Menu. Yes there were some glitches in the beginning, but customer service was dead on it and cleared problems asap. Once I learned how to operate the system I was out training other providers that were as terrified as I was.

Cons

When printing a menu I have too much wasted white space even after clicking on the arrow to hide the drop-down questions of which report to print. I do miss under the child's information Minute Menu would show the years and months age

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sunshine Kids

Reviewed 2 years ago

Just dislike when we can't enter at time of service because KidKare may be down. Seems to do it alot towards end of month or fisrt 3-5 of month....

Pros

Love the fact I can add the kids photo. I like that infants are separated- very confusing when on MM... But alot of the infant under 12mos eat same solid food as other kids., would be nice if copied foods from older children and we choose to delete what they didn't eat, and change as needed....

Cons

Can't easily access the children's ages. We use this alot for if they are on Voucher program. It ask for year and the months of the children. It use to be in the kids information area when it was MM.... alot of the infant under 12mos eat same solid food as other kids., would be nice if copied foods from older children showed up and we choose to delete what they didn't eat, and change as needed.... since I puree my food for the younger kids.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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KidKare

Reviewed a year ago

Very good product and company. I’m not sure the recent pay increase was warranted though. Nothing new so not sure why the price went up. Our county agency mentioned this at a meeting.

Pros

I love the ease of use after you use it for a bit. You do have remember the exact name of the forms you need to print etc... overall very basic and easy to learn. Lots of video to explain as well. Customer service has grown greatly. I think their customer grew so rapidly they got overwhelmed in the beginning. Doing great now.

Cons

I wish their was a better defined drop drown list for files you need to copy each month for your own records. I’m still clicking around finding the forms. It’s prob just me but it can take a minute.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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KidKare Saves Time

Reviewed 2 years ago

I have used it for sometime, 3 yrs I think or longer. I don't know what I would do without it. I am not the most organized person and this program makes it so easy.

Pros

It is easy to use and very helpful. I love that I put in my receipts and file them away. When tax time comes I just hit print on the forms I need and hand them to my tax guy and he does the rest. Stress-free.

Cons

I am not a huge fan of the parent pay portion. I send the invoice and it takes a full 7 days to post to my account. I would think with technology today that they could move this along much quicker. I only have one family that uses this feature because I don't pro-actively offer it due to the time it takes to post. It works great and is really nice to have and if it posted in 2-3 days I would probably request most if not all my parents to use this service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Couldn't run my business without it!

Reviewed 2 years ago

My overall experience with KidKare has been positive. I have been using Minute Menu/KidKare since 2013 when I opened my daycare and I couldn't imagine doing everything without it.

Pros

I use every part of this software except the food program because I do not provide food for my daycare. The check in and check out part is perfect for my everyday needs, auto generating invoices weekly is the best and takes a lot of work off my plate and keeping track of my expenses and mileage throughout the year makes my tax season that much easier.

Cons

I would like to see the software be made into an app as I use my smart phone to do daily check in and check outs. I have to continuously sign into the webpage as it kicks me out after a certain amount of time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Helpful Additions

Reviewed 2 years ago

I have not utilized the program to its entirity. It provides so many options to assist with the effieciency of the program and paperwork, taxes, record keeping. I would like an in service or training on the options concerning tax record keeping, money and space, and daily record keeping. Management skills would be so much better if I made use of these management tools.

Pros

The software is easy to work through as information is added or deleted to a child's profile, The software allows easy access to profiles, meal status, claim reviews and updates, The message board and file is very helpful to review old and new information, and The reminders as post are made is very helpful for meal entries.

Cons

Concern: It may be the user; however, I have not been able to send messages via the software to the provider .

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quick and easy

Reviewed 2 years ago

My experience has been pretty good considering that I used a similar software in Chicago when I was doing childcare. The only issue I have is not the software but the reimbursement, providers should received their reimbursements direct deposit and that would make it over all the best. In Chicago we received reimbursements direct deposit so there were no worries.

Pros

I love the idea of printing parent sign in/sign out sheets, the software is quick and easy when putting in meals. I love the feature if you want to plan meals ahead of time that it's possible and the software automatically puts the menu in when that day comes, I also like the feature that you can use for tax preparation. It is so easy to use especially a childcare provider with a busy schedule throughout the day. It is the best software out here. I love it.

Cons

I have no complaints. The only thing about the program that I am not excited about would be that we don't receive direct deposit.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of Use

Reviewed 2 years ago

I have been extremely satisfied, minus all the small details! Thank you for all you do for us who provide for the young and old alike. God Bless and Happy New Year

Pros

When I started doing the food program online for my daycare, I was only able to do it on a computer and now that KidKare has taken over, it has made it possible to be able to still program all my meals but yet I can do it on the couch in the same room as the children as they sleep!! This was the biggest improvement to me since I was always stuck upstairs in my room while my family was spending time together. Customer support is amazing and the monitors that represent this area ( Wyoming) are phenomenal!

Cons

The big thing in the beginning from switching from webkids to this was that there was a button to select all kids instead of pressing each one. This made it difficult for me since I have a large number of kids most days, then I would depress the ones that weren't there for that day. Made it so much easier. Now, there is the sign in time for each child which takes extra time to do instead of just clicking on the child. I do everything at the end of the month all at once so having to do that is just another annoying step for me

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dragging and Kicking

Reviewed 2 years ago

There has been some problems but to be honest, they have been due to my inexperience of doing online reporting . I feel like a pro now and have not had many problems since.

Pros

I refused to go online to do my reporting. I like a pen in my hand and a page to write on. Boy was I wrong. Once I was forced to join and ask myself "what took you so long to wise up." Reporting online is the best.

Cons

The time line constraints. Life happens. I usually report at the end of my day. One day towards the end of my day my father was taken to emergency with a small stroke, I called my backup, licensed helper and rushed down to the hospital. I got back home in the early hours of the next day. There has been a few similar situations that have come up and I was not able to report my day. I feel that there should be some arrangement where you could be given a grace period, for instance five times a year.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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Your own personal accountant

Reviewed 2 years ago

Recording your meals and attendance couldn't be any easier. You can use your smart phone or computer to record your menus and attendance. Once I found out about the scheduled menus where you can save your frequently used meals, it became even easier. I like that at the end of each month, I can enter all my receipts, hours, and mileage. You can even do it weekly and save yourself HOURS, DAYS, WEEKS of preparing for taxes at the end of the year! I wish I would have signed up earlier and I could have saved myself all that time preparing. This makes it so much less scary when doing your own record keeping.

Pros

I like the ability to record all aspects of my business. Recording your meals served, kids attendance, and business expenses all in one software. It's very easy to keep organized, which for a lot of us is difficult since we don't have a lot of time to spend on ourselves when caring for the children.

Cons

I don't like that the software doesn't send notifications or reminders. Being a daycare provider, we are busy and having the ability to have the software send a reminder that you haven't logged in recently would be so helpful.

Overall Rating
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I have been using KidKare as MMK then KK. It helps up keep track of everything pretty well.

Reviewed 3 years ago
Pros

Web based! Love that I can access it from my phone or tablet. I like that my teachers can login and complete attendance.

Cons

I hate the look of the invoices. The web address at the bottom confuses my clients, they try to login to it. I also don't like the look of the new invoices, they are small and crammed up into the top 2/3 of the page. I miss having a report to print for birthdays, emergency contacts, etc. I would also like to see a printable weekly attendance schedule. We fill in the hours the child is in care in their general info, the software should be able to print out a daily or weekly roster with those hours filled in. It helps to plan coverage since we are a ratio driven program.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love this program

Reviewed 2 years ago

My overall experience I love KidKare and I intend to keep using this system!

Pros

What I love most about this program is that i can keep track of all my business expenses. It’s makes filing my taxes so easy. It separates the expenses in the areas they need to be for doing taxes and it tallies up the total for you. I also love that I can make my menus on there and save them for future months.

Cons

My only con is I am unable to use it for my clients to sign in and out without them altering their times. So therefore I use a different system for that. Along with not being able to have a live feed for the parents to see how the children’s day are going.

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