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LifeWorks by Morneau Shepell provides organizations with employee assistance and wellness programs that help employees improve their well-being (physical, mental, and financial), and achieve a healthy work-life balance. The solution helps empower employees to tackle tough challenges such as financial and legal issues or critical incidents, as well as improve health through health risk assessments, health coaching, and online workshops.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
No pricing info
Functionality
4.3
/5
8
Total features
41
7 categories
Functionality contenders
Overall Rating
4.4
/5
8
Positive reviews
Overall rating contenders
Juliette H.
Education Management, 501-1,000 employees
Used weekly for 1-2 years
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Because we have a lower usage rate when it comes to the counseling portion, it is nice to have the added benefit of podcasts, articles, etc. for our employees so that to them it might not feel like they are accessing LifeWorks because they need counseling/mental health stigma but that they access it more for the other services while they know that those counseling services are there if they need them.
I receive most feedback about the create a will service, all positive. We also use articles and podcasts in conjunction with our employee wellness program because they touch on all aspects of wellness.
On the administrative side, I get tired of getting "Oops?!" and unable to get in or then having to delete the cookies which then wiped out all of my other google passwords, but I believe customer service has given me the "fix" for the next time this happens...
Shannon C.
Media Production, 501-1,000 employees
Used weekly for 2+ years
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It's truly a one-stop shop for our employees for just about anything they need help with, whether in their business or personal life. Definitely a work-life balance tool and not just an EAP. Our customer success manager is great and always providing us with updates and opportunities to help us help our employees.
So far, we haven't had any complaints from employees and only positive feedback.
Verified reviewer
Information Technology and Services, 201-500 employees
Used weekly for less than 6 months
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None at this time because there has been no appropriate services provided.
Pathetic service. They do not actually care about the people they serve. But they sure care about the company that hires them. If you are provided [SENSITIVE CONTENT] I would suggest you request for another employee. Completely checked out. Disappointed.
Robert D.
Information Services, 1-10 employees
Used daily for less than 6 months
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Set up was extremely easy, and fun to customize for myself and my employees. It is a unified system that proactively helps my employees manage and improve their wellbeing.
Pricing was more than traditional EAP but we combined budgets since LifeWorks is a unified system combined rewards, EAP, and wellness.
Verified reviewer
Retail, 10,001+ employees
Used weekly for 6-12 months
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Nice handy app to use. I would recommend however that's only if you don't mind not getting an advertised rate
It would help if you got the advertised cashback rate rather than having to go through cs, all they say is send them screenshot blah blah blah. It still breaches trading standards