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SAP Litmos vs Soon Comparison

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Overview

SAP Litmos LMS is a cloud-based continuous learning suite built with learners' experience in mind to engage users with intuitive,...

Soon is a cloud-based scheduling and collaboration tools for customer service teams. The platform provides tools for managing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

9

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

125

93

24

11

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.6

5

4

3

2

1

19

6

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

After a comprehensive search for a Learning Management System, our company selected Litmos. It combined the features we needed with a great user interface and an excellent price point.
Litmos is very easy to use and their support staff is very helpful if you have any questions. Not just about Litmos, but they will help you if you have questions on the best format for your content.
The site is amazing it allows you to customize it to your brand and our employees enjoy it. It's easy to use, has a checklist feature, great support, and has a beautiful design.

Pros

The good overview, the easy access and very good help and quick responses from the developers for requests of new functions.
Pleasant intuitive UI, intelligent UX design. Responsive support team, lets me keep all team communication in one place for my sanity aaa.
Me and my collegues arent pleased with Soon. Soon gives us more questions then help.

Cons

The software is not intuitive, making it hard to configure, hard to administer and hard to use, even for seasoned software users.
Customer service is awful and they love to tell you that your browser is out-of-date for any issues you are experiencing. This is so frustrating and I cannot wait to move to another platform.
Reporting is a nightmare and often views on screen show misinformation. Reporting on Learning Paths is especially challenging.

Cons

Sometimes there is an error, probably something with cookies so when you delete them it is fixed.
As a user, it is frustrating to not have visibility on other users' schedules. This may be an option open to administrators--I don't know).
Absolutely none, if there's something you don't like they will adjust Soon to your preferences.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features107
  • "What If" Scenarios
  • AICC Compliance
  • API
  • Academic/Education
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Adaptive Learning
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Availability Indicator
  • Blended Call Center
  • Blended Learning
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • Built-in LMS
  • CRM
  • Calendar Management
  • Cataloging/Categorization
  • Certification & Licensing
  • Certification Tracking
  • Change Management
  • Class Scheduling
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Conferencing
  • Content Library
  • Content Management
  • Content Sharing
  • Corporate/Business
  • Course Library
  • Course Management
  • Course Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Decision Support
  • Discount Management
  • Discussions / Forums
  • Drag & Drop
  • Email Management
  • Employee Database
  • Employee Engagement
  • Employee Portal
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Employee Training
  • Engagement Tracking
  • Event Calendar
  • Event Scheduling
  • Full Text Search
  • Gamification
  • Group Scheduling
  • HIPAA Compliant
  • HR Management
  • Help Desk Management
  • ISO Compliance
  • Inbound Call Center
  • Inbox Management
  • Knowledge Base Management
  • Labor Forecasting
  • Leaderboards
  • Learner Portal
  • Learning Paths/Tracks
  • Leave Tracking
  • Media Management
  • Messaging
  • Microlearning
  • Mobile Access
  • Mobile Learning
  • Modeling & Simulation
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-User Collaboration
  • Multiple Format Support
  • OSHA Compliance
  • Offline Access
  • Online Booking
  • Online Catalog
  • Online Time Clock
  • Outbound Call Center
  • Performance Metrics
  • Process/Workflow Automation
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Quizzes
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Recommendations
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • SCORM Compliance
  • SMS Messaging
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Login
  • Self Service Portal
  • Self-Enrollment
  • Self-Learning
  • Shift Swapping
  • Single Sign On
  • Skills Tracking
  • Social Learning
  • Social Media Integration
  • Status Tracking
  • Student Portal
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Task Planning
  • Task Scheduling
  • Tests/Assessments
  • Third Party Integrations
  • Time Off Requests
  • Timesheet Management
  • Training Administration
  • Training Companies
  • Training Management
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Video Conferencing
  • Video Management
  • Virtual Classroom
  • Website Integration
  • eCommerce Management
  • eLearning Companies
  • Total features50
  • "What If" Scenarios
  • AICC Compliance
  • API
  • Academic/Education
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Adaptive Learning
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Availability Indicator
  • Blended Call Center
  • Blended Learning
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • Built-in LMS
  • CRM
  • Calendar Management
  • Cataloging/Categorization
  • Certification & Licensing
  • Certification Tracking
  • Change Management
  • Class Scheduling
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Conferencing
  • Content Library
  • Content Management
  • Content Sharing
  • Corporate/Business
  • Course Library
  • Course Management
  • Course Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Decision Support
  • Discount Management
  • Discussions / Forums
  • Drag & Drop
  • Email Management
  • Employee Database
  • Employee Engagement
  • Employee Portal
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Employee Training
  • Engagement Tracking
  • Event Calendar
  • Event Scheduling
  • Full Text Search
  • Gamification
  • Group Scheduling
  • HIPAA Compliant
  • HR Management
  • Help Desk Management
  • ISO Compliance
  • Inbound Call Center
  • Inbox Management
  • Knowledge Base Management
  • Labor Forecasting
  • Leaderboards
  • Learner Portal
  • Learning Paths/Tracks
  • Leave Tracking
  • Media Management
  • Messaging
  • Microlearning
  • Mobile Access
  • Mobile Learning
  • Modeling & Simulation
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-User Collaboration
  • Multiple Format Support
  • OSHA Compliance
  • Offline Access
  • Online Booking
  • Online Catalog
  • Online Time Clock
  • Outbound Call Center
  • Performance Metrics
  • Process/Workflow Automation
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Quizzes
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Recommendations
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • SCORM Compliance
  • SMS Messaging
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Login
  • Self Service Portal
  • Self-Enrollment
  • Self-Learning
  • Shift Swapping
  • Single Sign On
  • Skills Tracking
  • Social Learning
  • Social Media Integration
  • Status Tracking
  • Student Portal
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Task Planning
  • Task Scheduling
  • Tests/Assessments
  • Third Party Integrations
  • Time Off Requests
  • Timesheet Management
  • Training Administration
  • Training Companies
  • Training Management
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Video Conferencing
  • Video Management
  • Virtual Classroom
  • Website Integration
  • eCommerce Management
  • eLearning Companies

Integrations

  • Total integrations40
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud
  • Total integrationsN/A
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Ease of use
  • Customer support

Share this review:

SAP Litmos logo

SAP Litmos

Easy program with lots of growth and updates coming!

Reviewed 6 years ago

Looking forward to some great additions coming soon! Easy to use, very organized layout, and accessible support staff. Definitely a rapidly growing program!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Talia! Thank you for choosing Litmos and for leaving a review. We are just as excited as you to get these new updates out the door. Let us know if you ever have any questions, we are here to help! Cheers

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP Litmos logo

SAP Litmos

Robust Learning Management Solution. Solid foundation for Sales eLearning system.

Reviewed 3 years ago

Effective enablement for distributed salesforce. Cost-effective approach for enabling future sales colleagues as they join.

Pros

Rich mobile capabilities for access from anywhere. Strong tracking of what the users actually did in the course. Good support for engaging and interactive content. Nice ability to string courses together into learning paths (i.e. curriculum) to form a complete enablement on a topic.

Cons

Occasional glitch in recording course completion if exits by closing window. No support yet to take course offline (but supposedly coming soon).

Vendor response

Hi Jason, Thank you for the review, this is great feedback. We will continue to make updates to Litmos and hope that it satisfies your business needs for many years to come. Best, Allison

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SAP Litmos logo

SAP Litmos

Its been a great first year. We are very happy we made the decision to go with Litmos.

Reviewed 3 years ago
Pros

The ease of use with for the general user and the advanced options that are available to account owners to customize things the way you need to use them. Access to many different ways to view and download reports was another big reason we decided on Litmos. They seem very dedicated to listening to their customers and providing updates so they can keep offering the best product they can produce.

Cons

I could be picky and list a few features that would benefit the way we use the LMS but they are all little things. Plus, Litmos already has a dedicated site for account owners to post and view new ideas and everyone gets a chance to vote on them. As soon as they get enough votes, they work on implementing it on their next update. If you are reading this doing the researching part. I would suggest to do the trail account on as many as you can to see the difference in features offered and quality of the product. Its the only way you will find out what is out there and what is going to work best for you and your company.

Vendor response

Thanks for the note, Erik! This is great feedback for our product team. I will make sure they receive this as well. Cheers!

SAP Litmos vs. Soon

See how SAP Litmos and Soon stack up against each other by comparing features, pricing, ratings, integrations, security & more.