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Award-winning Learning Management System & content library.
Recommended
Margaret J.
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Even with the challenges, this package is considerably easier to use and effective with keeping my participants engaged. I do not have to provide a lot of instruction for usage. I would gladly recommend this to anyone who wants to host online instruction.
The interface is easy to navigate compared to other LMS packages. It is easy to upload video and Adobe captivate files. I like being able to easily view my video before actually making my courses available. The User interface for students is attractive and easy to navigate. I like the turnkey certificate availability as well. The price is reasonable and great for people like me who prefer to experiment with different options before a real launch. The Customer Service has been pretty responsive to my questions in a reasonable time period. The responding parties appear knowledgeable and genuinely caring about my concerns. This is perhaps at the top of my list for choosing an online package.
The NOTES for the NOTICEBOARD is not easily edited. I have to discard and recompose the notes. There is no instruction that warned me about this. I do not see the link that is needed to post the courses on my website. I would like to have courses available in the library to show availability and still charge a separate fee. It is not clear how to charge subscription fees as opposed to single one time charges. I had some other challenges about the listing that I can't remember right now.
Thanks for the great review! A few people have mentioned the same issues with the notes section so we will be fixing this to allow editing.
Kim P.
Computer Software, 51-200 employees
Used daily for 2+ years
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Litmos is easy to use overall. We can define our own learning paths, make classes active or inactive and quickly add or deactivate users.
The Customer Support is not very good. We had an issue with many of the Litmos provided videos not playing and found out weeks later that those particular videos had been dropped. The ones that were they were replaced with were okay but not as good as what we lost and it took too long to find this out. We also had an access issue supposedly due to an unpaid bill but we had the paid receipt and provided numerous times before access was granted again.
Richard D.
51-200 employees
Used daily for 2+ years
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I like the fact I can create a learning path and force clients into a course order when training. Having separate learning paths helps track different departments needs. The new Dashboard was a much needed update.
Software is slow and not user friendly for new learners. I wish it was more interactive training, limited on what you can do with the program.
Hi Richard, Thanks for the feedback. I'm sorry you have experienced some slowness, which is surprising to hear as there should not be any lags in the system. Please don't hesitate to reach out to us in the future at support@litmos.com. Best, Allison
Angela C.
Philanthropy, 201-500 employees
Used daily for less than 6 months
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Just like with WYSIWYG design tools, simplicity sometimes comes at a price. The knowledge-base and support team has been great to work with so far. For anyone considering a purchase, I would recommend that you devote a lot of time to detailing your use case and ask for proof of concept prior to signing just to ensure the functionality you are looking for is all here. For those organizations with only one language, you'll be hard-pressed to find a system that's easier to deploy.
This system is very user-friendly and straightforward to get up and running with. It comes with a lot of great features, options for automating complex processes, and publishing content in it is a dream. Everything launches in-frame, so there is no need to explain to your users how to shut off their popup blockers, it looks beautiful on mobile browsers, and it's just generally fun and easy to use.
Although we are still very much in the learning and setup phase of our implementation, Litmos's ability to support content and team structures in several languages seems more like a work-around than a product designed to support a multilanguage environment. I know they're working on enhancing multilanguage support and functionality, but it could be better. Also, I wish you could easily rearrange the team structure.
Eve K.
Used daily for 2+ years
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Ease of uploading content, creating teams, learning paths, self-serve for certification and other content. Ease of updating content. User-friendly. Rapid response when support is needed. A quick switch from Admin to Learner interface to test content. Ease of generating reports.
Not much I don't like. Sometimes would like specific reports and built-in drag and drop in the assessment builder. Can overcome with hot-spots.
Thanks for the great review, Eve! It is always a pleasure working with you. Cheers to a continued partnership for many years to come! Allison
Dorothy E. "Dolly" H.
Civic & Social Organization, 51-200 employees
Used other for 1-2 years
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Very disappointing.
I liked using the product but SAP's deceptive billing practices overshadow any benefit.
Any product is only as good as the company that stands behind it. When we first launched Litmos in 2016 it was under the stewardship of CallidusCloud. A year ago we decided we could meet our training needs through other methods. When SAP presented our invoice on 10/23/2019 I wrote them declining to renew. In April of 2020 I received another invoice to which I responded that we had cancelled our...
Robin B.
Used daily for 6-12 months
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We are a healthcare software company rapidly growing with needs to rapidly deploy education across our global employee network leveraging technology to avoid increases in head count. We implemented Litmos without a hiccup and our employees are 100% engaged! Our 90 day trending shows no end in sight to the benefits this incredibly easy to use technology will bring. Every person we encounter at Litmos is devoted to our success. A rare find in today's business world. I highly recommend you take a look if education is at the forefront of your company objectives!
easy technology with seamless implementation, customization to your needs, reporting available for most anything you want to measure, can use all kinds of different mediums that are easy to upload and use, cost to value is more than other systems researched, best online help I've ever seen
would love to see more delineation in privileges allowing me to customize for my company's use and specific needs
Verified reviewer
E-Learning, 501-1,000 employees
Used other for 2+ years
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Overall experience was not positive at either org. The same issue with support took place at both, along with being demo'd and sold an experience and feature set that would cost more after implementation.
The number one reason this was the chosen software at two different orgs I worked with was the price point. It is one of the least expensive options out there.
Features were lacking compared to other similarly priced options. Complete lack of actual support after the first 2 weeks of implemented use, with response times on critical issues taking 24+ hours for an initial (non-automated) response. Integration with other systems was clunky, and minimal assistance/support for API was available. Admin side of the LMS was not overly intuitive and was a bit cluttered. Lots of co-dependancies across features, which results in the need to pay for additional non-standard features despite them being presented as standard throughout demos.
Zakory B.
Computer Software, 201-500 employees
Used daily for 2+ years
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Very easy to use and the UI is simple. Had no issues with using the system and testing, important when considering an LMS for your team.
Training is boring by nature so maybe adding some additional features or analytics would be fun to see while training.
Hi Zakory, Thanks for the feedback regarding your experience with Litmos! Yes, training can be boring. But we are trying our best to save the world from boring learning with our Litmos Heroes courses, and have a team dedicated to creating new courses and videos every week. I recommend checking it out! Best, Allison
Alan Thomas P.
Used daily for 6-12 months
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We began with Litmos to fill specific needs for compliance training for our users across multiple counties. Now that we have a better understand of all of the great stuff we can do with Litmos, the Change request don't stop coming.
Litmos is both easy and useable for all of our employees. Whether they are within the Company Network, on the road with a mobile device, at home from their private devices or in the Internet Café around the corner! Learning should be fun, effective and not add to the stress of our daily job. Simple holistic UI that doesn't overpower the user. Makes life easy for our 'Salesforce #AwesomeAdmin!
As a seasoned #Salesforce #AwesomeAdmin I miss the flexibility of the Reporting/Dashboard functionalities provided by the platform. Litmos would up the bar even more if I had these tools without having to commission professional services.
Felix F.
Primary/Secondary Education, 11-50 employees
Used daily for 6-12 months
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I love the look and interface of Litmos, it's fresh, very up-to-date ... for all the complete reporting module, it's exceptional, the whole system works almost as if you were using a tutorial, it's very simple and animated ... I like how easy it is to upload information such as Power Point presentations, videos, recordings and scorm ... the price is very competitive, it has no comparison with other services. The support teams, sales and account management are incredible.
the integration with other systems is not as efficient, the personalized reports can improve, I feel that they are very limited or difficult to create, some modules of the program are not so intuitive , in the security module, configuring the privileges of the users can cause a bit of confusion.
David G.
E-Learning, 11-50 employees
Used weekly for 6-12 months
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Adequate. Not bad, but certainly not good. Decent functionality (a few extra plusses) but a lackluster UX.
Limos is an adequate LMS which can track SCORM and xAPI compliant content. Further, you can directly send xAPI day to the Litmos database without having to upload the content in the LMS (Litmos was one of the first LMSs I encountered that allowed this).
UX. The UX for the user end can be okay. I haven't seen two companies I had consulted with push the UX to anything special which leads me to believe that it may be a big undertaking. This is also based on my experience in having to go into Litmos to troubleshoot issues a client was having with a course reporting completion. The admin UI wasn't the worst I have seen in LMS systems, but it was not a great design and for newer users (like my client), this can be very intimidating and disorienting. For the $ spent there are better systems then something that strikes users and admin as just "meh".
Hi David, Thank you for leaving Litmos a review. We take these very seriously and I will make sure the product team has your feedback so that we can continue to be the #1 learning platform on the market. Cheers, Allison
Maria J.
Consumer Services, 501-1,000 employees
Used daily for 1-2 years
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The learning management system which provides educational content for internal staff, business partners, and clients.
We were looking for something easy to administer. When we implemented Litmos LMS, it was very simple and easy. It's also very intuitive and easy to navigate.
Reporting and some UI functions for administration need improvement. However, on a positive note, I was able to join a website that allows us to report and vote on new issues and enhancements.
Hi Maria, Thank you for your feedback. We're thrilled to hear that you're finding Litmos intuitive and easy to use. Have a great rest of your week! Thank you, Jennifer Martin, Litmos by CallidusCloud
Sharon Z.
Nonprofit Organization Management, 51-200 employees
Used daily for 2+ years
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It is extremely easy to use and requires almost no IT interaction at all. The new Branding feature allows us to improve not only the Learners experience, but improves our ability to organize different teams or groups within each Brand.
The reporting module didn't allow us to report the information we wanted to see initially, but they have made great steps forward in creating a new reporting engine that is making life a little easier.
bryan m.
Computer Hardware, 10,001+ employees
Used daily for 1-2 years
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It's extremely usable and has consolidated my documents in one place to speed up my day.
The ability to tag posts and the ease of uploading different files lets me retrieve long archived presentations and documents quickly. I've also enjoyed how responsive and quick FindIt can be with it's searches.
I do wish there was some kind of auto tagging feature. Many of our users choose not to tag, and with a cryptic title it can make some documents difficult to find. If there was an option for a auto tagging via a quick scan of the content, that'd help compensate for my coworker's shortcomings :)
Margaret J.
Philanthropy,
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With regards to the actual Learning Management System, the highly user-friendly interface allows me to be creative without the stress of a complicated application. The way modules are stored allows for reusing essential segments such as general course introductions and explanations. The seamless integration of other applications such as Articulate and Captivate is already impressive. However, being...
While this system is set up for eCommerce, it does not allow for the type of billing options that I want to offer my students. Additionally, the notice board is not easy to edit. I have had to retype my entire message. To address this, I develop my text in a word processor before copying and pasting it into the notice board. This has actually proved to be a better discipline for me, so I will probably continue this, even if they enhance the text editing capabilities.
Reyna B.
Construction, 1-10 employees
Used daily for 2+ years
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Loved how easy it was to plug an Articulate file and launch the learning piece so quickly. It was easy to duplicate and create quizzes.
I really wanted better reporting from the user end of the quizzes. It also was a chunky, clunky interface for users.
Hi Reyna, Thank you for your feedback. We're happy to hear that you have found Litmos easy to use. Have a wonderful day! Thank you, Jennifer Martin, Litmos by CallidusCloud
Pete P.
Computer Hardware, 10,001+ employees
Used daily for 2+ years
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I use this every day in my role as it allows me to find all of the information i need in one place.
It is a one stop shop for all of the information I need in my job, with a very easy to use search feature.
i don't have any issues with the software at this time. I had some issues with the search function early on, but after some additional training it has become more accurate and easy to use.
Avi K.
Health, Wellness and Fitness, 201-500 employees
Used weekly for 1-2 years
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There are a lot of features that other LMS do not have. Litmos has almost every feature you can want
The software is not intuitive, making it hard to configure, hard to administer and hard to use, even for seasoned software users. E.g, sometimes you need to do 8 steps for something that should take 2 or 3, which takes extra time, and makes you forget how to do it. Buttons and links aren't labelled well, and options are sometimes hidden. There is no bulk edit in many places there should be.
Hi Avi, It sounds like you may need some assistance to better understand SAP Litmos! Your dedicated Account Manager, Amber, will happily sit down with you and answer any questions you may have. SAP Litmos is known as the easiest to use LMS in the industry. It's unfortunate you feel this way as we have thousands of customers who use SAP Litmos every day and have seen some pretty incredibly benefits from the tool. Best of luck!
Jill M.
Health, Wellness and Fitness, 501-1,000 employees
Used daily for 1-2 years
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We are still fairly new users, having purchased the Litmos LMS at the beginning of 2016. It has been everything we hoped and more. We started with our internal site but are about to activate our customer site and are really looking forward to customer feedback on this. For the first time ever, our customers will have access to state of the art eLearning content right at their fingertips. We are excited about this development and have worked very hard to structure everything just right so that it all runs smoothly.
Its ease of use. It is mostly intuitive.
This isn't a big deal, but it is still a work in progress.
Maurice G.
Outsourcing/Offshoring, 1,001-5,000 employees
Used daily for 1-2 years
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It was a fresh new move from what we were originally used to. It introduced us to the concept of Microlearning and Gamification which in turned improved both retention and knowledge growth of our learners.
It provides you with the ability to nestle your own content into itself and not just focus on what they provide to you.
The after-sale support of the platform is a problem in and of itself. You are kind of left to fend for yourself once you have gone through full implementation.
Leslie R.
Publishing, 11-50 employees
Used weekly for 1-2 years
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Personally, the opportunity to learn a new skill. For my company, the ability to create new products and improve the delivery of current products.
1. How easy it is to learn I was introduced to Litmos a year ago and very quickly was able to learn how to use it despite never having worked with an LMS before. 2. How customizable it is We are using the Litmos platform for three separate subscription-based products, not all of which fit the traditional LMS model. We have been able to work with Litmos to customize each of them to meet our needs.
1. Limited number of courses allowed in each learning path We have more than 50 courses in some of our learning paths and have had to find a way to break them into 2 or more paths. 2. File size limitation Some of the files we need to upload exceed the 30MB limit and are difficult to break into smaller chunks
Monica W.
Computer Hardware, 1,001-5,000 employees
Used daily for 2+ years
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Being able to find anything I need.
Very easy to use. Simple to navigate through and very user friendly. I can easily find anything I need and if I have a question about anything, I am able to find it.
Did not like the tool until I figured out how to use it. Very overwhelmed at first because there is a lot of items on the home page.
Julianne R.
Used daily for 1-2 years
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I love the simple and clean user interface. It's great that you can drag and drop pieces of content into a course and quickly connect courses to create a learning path.
There are a number of bugs that need work, and inaccurate data shows up in some of my reports. Also, support is hit or miss in terms of quality responses.
Hi Julianne, We appreciate your feedback. We're happy to hear that you have found the user interface to be simple and clean. Have a great day! Jennifer Martin, Litmos by CallidusCloud
Stuart L.
Telecommunications, 501-1,000 employees
Used daily for 2+ years
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Easily able to establish new customer portals and push information to internal sales staff. Great for central repository for all company documentation.
Not so user friendly for Admins. Hard to upload and publish multiple documents quickly. Very serial process. Portal subscriber usage statistics insufficient.