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Litmos

Award-winning Learning Management System & content library.

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Litmos Reviews - Page 3

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275 reviews

Recommended

MJ
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Margaret J.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Drmjamal Litmos LMS Review

Reviewed 12 years ago

Even with the challenges, this package is considerably easier to use and effective with keeping my participants engaged. I do not have to provide a lot of instruction for usage. I would gladly recommend this to anyone who wants to host online instruction.

Pros

The interface is easy to navigate compared to other LMS packages. It is easy to upload video and Adobe captivate files. I like being able to easily view my video before actually making my courses available. The User interface for students is attractive and easy to navigate. I like the turnkey certificate availability as well. The price is reasonable and great for people like me who prefer to experiment with different options before a real launch. The Customer Service has been pretty responsive to my questions in a reasonable time period. The responding parties appear knowledgeable and genuinely caring about my concerns. This is perhaps at the top of my list for choosing an online package.

Cons

The NOTES for the NOTICEBOARD is not easily edited. I have to discard and recompose the notes. There is no instruction that warned me about this. I do not see the link that is needed to post the courses on my website. I would like to have courses available in the library to show availability and still charge a separate fee. It is not clear how to charge subscription fees as opposed to single one time charges. I had some other challenges about the listing that I can't remember right now.

Vendor response

Thanks for the great review! A few people have mentioned the same issues with the notes section so we will be fixing this to allow editing.

KP
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Kim P.

Computer Software, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Valuable tool for the price

Reviewed 6 years ago
Pros

Litmos is easy to use overall. We can define our own learning paths, make classes active or inactive and quickly add or deactivate users.

Cons

The Customer Support is not very good. We had an issue with many of the Litmos provided videos not playing and found out weeks later that those particular videos had been dropped. The ones that were they were replaced with were okay but not as good as what we lost and it took too long to find this out. We also had an access issue supposedly due to an unpaid bill but we had the paid receipt and provided numerous times before access was granted again.

RD
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Richard D.

51-200 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Frustrating from the user perspective, often experience page time outs

Reviewed 6 years ago
Pros

I like the fact I can create a learning path and force clients into a course order when training. Having separate learning paths helps track different departments needs. The new Dashboard was a much needed update.

Cons

Software is slow and not user friendly for new learners. I wish it was more interactive training, limited on what you can do with the program.

Vendor response

Hi Richard, Thanks for the feedback. I'm sorry you have experienced some slowness, which is surprising to hear as there should not be any lags in the system. Please don't hesitate to reach out to us in the future at support@litmos.com. Best, Allison

AC
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Angela C.

Philanthropy, 201-500 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great, user-friendly system.

Reviewed 5 years ago

Just like with WYSIWYG design tools, simplicity sometimes comes at a price. The knowledge-base and support team has been great to work with so far. For anyone considering a purchase, I would recommend that you devote a lot of time to detailing your use case and ask for proof of concept prior to signing just to ensure the functionality you are looking for is all here. For those organizations with only one language, you'll be hard-pressed to find a system that's easier to deploy.

Pros

This system is very user-friendly and straightforward to get up and running with. It comes with a lot of great features, options for automating complex processes, and publishing content in it is a dream. Everything launches in-frame, so there is no need to explain to your users how to shut off their popup blockers, it looks beautiful on mobile browsers, and it's just generally fun and easy to use.

Cons

Although we are still very much in the learning and setup phase of our implementation, Litmos's ability to support content and team structures in several languages seems more like a work-around than a product designed to support a multilanguage environment. I know they're working on enhancing multilanguage support and functionality, but it could be better. Also, I wish you could easily rearrange the team structure.

EK
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Eve K.

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Outstanding support. Easily integrates with SFDC and our SSO.

Reviewed 5 years ago
Pros

Ease of uploading content, creating teams, learning paths, self-serve for certification and other content. Ease of updating content. User-friendly. Rapid response when support is needed. A quick switch from Admin to Learner interface to test content. Ease of generating reports.

Cons

Not much I don't like. Sometimes would like specific reports and built-in drag and drop in the assessment builder. Can overcome with hot-spots.

Vendor response

Thanks for the great review, Eve! It is always a pleasure working with you. Cheers to a continued partnership for many years to come! Allison

DE
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Dorothy E. "Dolly" H.

Civic & Social Organization, 51-200 employees

Used other for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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A nice product and company until it was taken over by pirates

Reviewed 3 years ago

Very disappointing.

Pros

I liked using the product but SAP's deceptive billing practices overshadow any benefit.

Cons

Any product is only as good as the company that stands behind it. When we first launched Litmos in 2016 it was under the stewardship of CallidusCloud. A year ago we decided we could meet our training needs through other methods. When SAP presented our invoice on 10/23/2019 I wrote them declining to renew. In April of 2020 I received another invoice to which I responded that we had cancelled our...

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Robin B.

Used daily for 6-12 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy, focused on corporate education and a better partner you cannot find!t

Reviewed 7 years ago

We are a healthcare software company rapidly growing with needs to rapidly deploy education across our global employee network leveraging technology to avoid increases in head count. We implemented Litmos without a hiccup and our employees are 100% engaged! Our 90 day trending shows no end in sight to the benefits this incredibly easy to use technology will bring. Every person we encounter at Litmos is devoted to our success. A rare find in today's business world. I highly recommend you take a look if education is at the forefront of your company objectives!

Pros

easy technology with seamless implementation, customization to your needs, reporting available for most anything you want to measure, can use all kinds of different mediums that are easy to upload and use, cost to value is more than other systems researched, best online help I've ever seen

Cons

would love to see more delineation in privileges allowing me to customize for my company's use and specific needs

AR
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Verified reviewer

E-Learning, 501-1,000 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Cost Effective But Lacking

Reviewed 4 years ago

Overall experience was not positive at either org. The same issue with support took place at both, along with being demo'd and sold an experience and feature set that would cost more after implementation.

Pros

The number one reason this was the chosen software at two different orgs I worked with was the price point. It is one of the least expensive options out there.

Cons

Features were lacking compared to other similarly priced options. Complete lack of actual support after the first 2 weeks of implemented use, with response times on critical issues taking 24+ hours for an initial (non-automated) response. Integration with other systems was clunky, and minimal assistance/support for API was available. Admin side of the LMS was not overly intuitive and was a bit cluttered. Lots of co-dependancies across features, which results in the need to pay for additional non-standard features despite them being presented as standard throughout demos.

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Zakory B.

Computer Software, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple, straightforward can help with compliance.

Reviewed 6 years ago
Pros

Very easy to use and the UI is simple. Had no issues with using the system and testing, important when considering an LMS for your team.

Cons

Training is boring by nature so maybe adding some additional features or analytics would be fun to see while training.

Vendor response

Hi Zakory, Thanks for the feedback regarding your experience with Litmos! Yes, training can be boring. But we are trying our best to save the world from boring learning with our Litmos Heroes courses, and have a team dedicated to creating new courses and videos every week. I recommend checking it out! Best, Allison

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Alan Thomas P.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Litmos is rapidly change the way my company thinks about eLearning

Reviewed 7 years ago

We began with Litmos to fill specific needs for compliance training for our users across multiple counties. Now that we have a better understand of all of the great stuff we can do with Litmos, the Change request don't stop coming.

Pros

Litmos is both easy and useable for all of our employees. Whether they are within the Company Network, on the road with a mobile device, at home from their private devices or in the Internet Café around the corner! Learning should be fun, effective and not add to the stress of our daily job. Simple holistic UI that doesn't overpower the user. Makes life easy for our 'Salesforce #AwesomeAdmin!

Cons

As a seasoned #Salesforce #AwesomeAdmin I miss the flexibility of the Reporting/Dashboard functionalities provided by the platform. Litmos would up the bar even more if I had these tools without having to commission professional services.

FF
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Felix F.

Primary/Secondary Education, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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with this Software the creation of educational content is fast, agile and simple ..

Reviewed 5 years ago
Pros

I love the look and interface of Litmos, it's fresh, very up-to-date ... for all the complete reporting module, it's exceptional, the whole system works almost as if you were using a tutorial, it's very simple and animated ... I like how easy it is to upload information such as Power Point presentations, videos, recordings and scorm ... the price is very competitive, it has no comparison with other services. The support teams, sales and account management are incredible.

Cons

the integration with other systems is not as efficient, the personalized reports can improve, I feel that they are very limited or difficult to create, some modules of the program are not so intuitive , in the security module, configuring the privileges of the users can cause a bit of confusion.

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David G.

E-Learning, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Adequate, but clunky - better alternatives for the $

Reviewed 5 years ago

Adequate. Not bad, but certainly not good. Decent functionality (a few extra plusses) but a lackluster UX.

Pros

Limos is an adequate LMS which can track SCORM and xAPI compliant content. Further, you can directly send xAPI day to the Litmos database without having to upload the content in the LMS (Litmos was one of the first LMSs I encountered that allowed this).

Cons

UX. The UX for the user end can be okay. I haven't seen two companies I had consulted with push the UX to anything special which leads me to believe that it may be a big undertaking. This is also based on my experience in having to go into Litmos to troubleshoot issues a client was having with a course reporting completion. The admin UI wasn't the worst I have seen in LMS systems, but it was not a great design and for newer users (like my client), this can be very intimidating and disorienting. For the $ spent there are better systems then something that strikes users and admin as just "meh".

Vendor response

Hi David, Thank you for leaving Litmos a review. We take these very seriously and I will make sure the product team has your feedback so that we can continue to be the #1 learning platform on the market. Cheers, Allison

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Maria J.

Consumer Services, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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This has been one of the easiest LMS to implement and administer.

Reviewed 6 years ago

The learning management system which provides educational content for internal staff, business partners, and clients.

Pros

We were looking for something easy to administer. When we implemented Litmos LMS, it was very simple and easy. It's also very intuitive and easy to navigate.

Cons

Reporting and some UI functions for administration need improvement. However, on a positive note, I was able to join a website that allows us to report and vote on new issues and enhancements.

Vendor response

Hi Maria, Thank you for your feedback. We're thrilled to hear that you're finding Litmos intuitive and easy to use. Have a great rest of your week! Thank you, Jennifer Martin, Litmos by CallidusCloud

SZ
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Sharon Z.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We implemented the Litmos LMS, to connect all of our Customers/Partners across 10 Counties.

Reviewed 6 years ago
Pros

It is extremely easy to use and requires almost no IT interaction at all. The new Branding feature allows us to improve not only the Learners experience, but improves our ability to organize different teams or groups within each Brand.

Cons

The reporting module didn't allow us to report the information we wanted to see initially, but they have made great steps forward in creating a new reporting engine that is making life a little easier.

bm
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bryan m.

Computer Hardware, 10,001+ employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FindIt has been a true asset to my day to day at Lenovo. Very snappy, very easy to use.

Reviewed 6 years ago

It's extremely usable and has consolidated my documents in one place to speed up my day.

Pros

The ability to tag posts and the ease of uploading different files lets me retrieve long archived presentations and documents quickly. I've also enjoyed how responsive and quick FindIt can be with it's searches.

Cons

I do wish there was some kind of auto tagging feature. Many of our users choose not to tag, and with a cryptic title it can make some documents difficult to find. If there was an option for a auto tagging via a quick scan of the content, that'd help compensate for my coworker's shortcomings :)

MJ
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Margaret J.

Philanthropy,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Litmos LMS is Great for Integrated eLearning

Reviewed 9 years ago
Pros

With regards to the actual Learning Management System, the highly user-friendly interface allows me to be creative without the stress of a complicated application. The way modules are stored allows for reusing essential segments such as general course introductions and explanations. The seamless integration of other applications such as Articulate and Captivate is already impressive. However, being...

Cons

While this system is set up for eCommerce, it does not allow for the type of billing options that I want to offer my students. Additionally, the notice board is not easy to edit. I have had to retype my entire message. To address this, I develop my text in a word processor before copying and pasting it into the notice board. This has actually proved to be a better discipline for me, so I will probably continue this, even if they enhance the text editing capabilities.

RB
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Reyna B.

Construction, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Litmos is an easy and basic to use LMS.

Reviewed 6 years ago
Pros

Loved how easy it was to plug an Articulate file and launch the learning piece so quickly. It was easy to duplicate and create quizzes.

Cons

I really wanted better reporting from the user end of the quizzes. It also was a chunky, clunky interface for users.

Vendor response

Hi Reyna, Thank you for your feedback. We're happy to hear that you have found Litmos easy to use. Have a wonderful day! Thank you, Jennifer Martin, Litmos by CallidusCloud

PP
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Pete P.

Computer Hardware, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I use the Find It tool multiple times a day and find it very useful in my role.

Reviewed 6 years ago

I use this every day in my role as it allows me to find all of the information i need in one place.

Pros

It is a one stop shop for all of the information I need in my job, with a very easy to use search feature.

Cons

i don't have any issues with the software at this time. I had some issues with the search function early on, but after some additional training it has become more accurate and easy to use.

AK
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Avi K.

Health, Wellness and Fitness, 201-500 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Unintutitive, cumbersome LMS with a lots of features

Reviewed 4 years ago
Pros

There are a lot of features that other LMS do not have. Litmos has almost every feature you can want

Cons

The software is not intuitive, making it hard to configure, hard to administer and hard to use, even for seasoned software users. E.g, sometimes you need to do 8 steps for something that should take 2 or 3, which takes extra time, and makes you forget how to do it. Buttons and links aren't labelled well, and options are sometimes hidden. There is no bulk edit in many places there should be.

Vendor response

Hi Avi, It sounds like you may need some assistance to better understand SAP Litmos! Your dedicated Account Manager, Amber, will happily sit down with you and answer any questions you may have. SAP Litmos is known as the easiest to use LMS in the industry. It's unfortunate you feel this way as we have thousands of customers who use SAP Litmos every day and have seen some pretty incredibly benefits from the tool. Best of luck!

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Jill M.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Litmos LMS has changed the lives of our Corporate Education Team!

Reviewed 7 years ago

We are still fairly new users, having purchased the Litmos LMS at the beginning of 2016. It has been everything we hoped and more. We started with our internal site but are about to activate our customer site and are really looking forward to customer feedback on this. For the first time ever, our customers will have access to state of the art eLearning content right at their fingertips. We are excited about this development and have worked very hard to structure everything just right so that it all runs smoothly.

Pros

Its ease of use. It is mostly intuitive.

Cons

This isn't a big deal, but it is still a work in progress.

MG
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Maurice G.

Outsourcing/Offshoring, 1,001-5,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Litmos Heroes!!

Reviewed 4 years ago

It was a fresh new move from what we were originally used to. It introduced us to the concept of Microlearning and Gamification which in turned improved both retention and knowledge growth of our learners.

Pros

It provides you with the ability to nestle your own content into itself and not just focus on what they provide to you.

Cons

The after-sale support of the platform is a problem in and of itself. You are kind of left to fend for yourself once you have gone through full implementation.

LR
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Leslie R.

Publishing, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great functionality, very versatile

Reviewed 6 years ago

Personally, the opportunity to learn a new skill. For my company, the ability to create new products and improve the delivery of current products.

Pros

1. How easy it is to learn I was introduced to Litmos a year ago and very quickly was able to learn how to use it despite never having worked with an LMS before. 2. How customizable it is We are using the Litmos platform for three separate subscription-based products, not all of which fit the traditional LMS model. We have been able to work with Litmos to customize each of them to meet our needs.

Cons

1. Limited number of courses allowed in each learning path We have more than 50 courses in some of our learning paths and have had to find a way to break them into 2 or more paths. 2. File size limitation Some of the files we need to upload exceed the 30MB limit and are difficult to break into smaller chunks

MW
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Monica W.

Computer Hardware, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very good and useful tool.

Reviewed 6 years ago

Being able to find anything I need.

Pros

Very easy to use. Simple to navigate through and very user friendly. I can easily find anything I need and if I have a question about anything, I am able to find it.

Cons

Did not like the tool until I figured out how to use it. Very overwhelmed at first because there is a lot of items on the home page.

JR
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Julianne R.

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Simple and Clean UI

Reviewed 6 years ago
Pros

I love the simple and clean user interface. It's great that you can drag and drop pieces of content into a course and quickly connect courses to create a learning path.

Cons

There are a number of bugs that need work, and inaccurate data shows up in some of my reports. Also, support is hit or miss in terms of quality responses.

Vendor response

Hi Julianne, We appreciate your feedback. We're happy to hear that you have found the user interface to be simple and clean. Have a great day! Jennifer Martin, Litmos by CallidusCloud

SL
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Stuart L.

Telecommunications, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Very useful for sharing sales collateral and tools with employees and customers

Reviewed 6 years ago
Pros

Easily able to establish new customer portals and push information to internal sales staff. Great for central repository for all company documentation.

Cons

Not so user friendly for Admins. Hard to upload and publish multiple documents quickly. Very serial process. Portal subscriber usage statistics insufficient.