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MATRIX LMS Logo

MATRIX LMS

4.4
(50)

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Intelligent learning platform (ILP) for business.

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(8)

MATRIX LMS Pricing, Features, Reviews and Alternatives

MATRIX LMS FAQs

Q. What type of pricing plans does MATRIX LMS offer?

MATRIX LMS has the following pricing plans:
Starting from: $549.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of MATRIX LMS?

MATRIX LMS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does MATRIX LMS support?

MATRIX LMS supports the following languages:
Dutch, Irish, Finnish, Arabic, Korean, Polish, Thai, Hungarian, Japanese, English, Chinese (Traditional), Indonesian, Swedish, Spanish, German, Danish, Russian, Norwegian (Bokmal), Hebrew, Italian, French, Czech, Portuguese, Turkish, Chinese (Simplified), Ukrainian

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Q. Does MATRIX LMS support mobile devices?

MATRIX LMS supports the following devices:
Android, iPad, iPhone

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Q. Does MATRIX LMS offer an API?

Yes, MATRIX LMS has an API available for use.

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Q. What other apps does MATRIX LMS integrate with?

MATRIX LMS integrates with the following applications:
Authorize.Net, PayPal, Zapier, OneDrive, Google Workspace, Google Drive, Zoom Meetings, Microsoft Teams, Stripe, Salesforce Sales Cloud, Microsoft 365, GoTo Meeting, GoTo Training, Panopto, Mailchimp

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Q. What level of support does MATRIX LMS offer?

MATRIX LMS offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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MATRIX LMS product overview

Price starts from

549

Per month

Flat Rate

What is MATRIX LMS?

MATRIX is an intelligent learning platform (ILP) for business that makes it easy to create and deliver the best online training to your employees, clients, and partners. With an intuitive design and innovative features, MATRIX helps organizations around the world cut training costs, increase their profit, improve learners' performance, and promote retention.

Key benefits of using MATRIX LMS

Intuitive design
Easy to use
Attractive interface that boosts learner engagement
Easy to implement
Saves time on training activities

Complete training solution
Fully customizable to suit your needs
Robust feature set that increases productivity
Integration with the most important industry tools
Access to information anytime, everywhere

Reduced costs
License fees that are half the price of other vendors
Training and support costs are minimized
Reduced costs with software licenses, hardware and storage

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
Videos
Live Online

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MATRIX LMS pricing information

Value for money

4.3

/5

50

Starting from

549

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MATRIX LMS features

Functionality

4.2

/5

50

Total features

57

6 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Reporting & Statistics
Self Service Portal
Third Party Integrations
API
Data Import/Export
Real Time Reporting

Functionality contenders

MATRIX LMS users reviews

Overall Rating

4.4

/5

50

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.06/10
Rating distribution

5

4

3

2

1

30

14

3

0

3

Pros
Beautiful interface - ease of use - mobile responsive - inbuilt gamification - social community - Inbuilt Apps - automation of everything with innovative rules engine - this solution has it all.
Good software for the money, good GUI that is straightforward with where you are what you can do in the module. Ability to setup of tests, paths of learning and fun stuff a plus.
Matrix is the best product of its kind on the market blending seamlessly brilliant functionality with attractive design features, making it my organisations go to option for Educational software.
Cons
I lost some completion data records where there should of been a hard stop warning that this could happen before I made the change.
The API is poorly documented, can't get a log file from anyone @ matrix to even route the problem, seems as if there are no developers that can be reached for the offered api.
This is extremely frustrating. Participants must pay monthly to access the platform, even after completing the course.

Overall rating contenders

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Tony P.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic all rounder solution

Reviewed 4 years ago

Matrix LMS has replaced multiple prior sites & solutions with a single main site for all of our community digital learning, social & ecommerce needs - it has saved us significant person time in the extensive level of automation possible while also boosting new business models and product offers with its varied ecommerce and digital product features.

Pros

We have transitioned from another solution to Matrix LMS about 18 months ago as we wanted a feature rich and easy to use solution for our digital community - Matrix has exceeded all expectations from ease of installation, huge range of features, automation capability and exception customer support.

Cons

For those seeking high levels of accessibility functionality, Matrix LMS is a good solution with need to be careful as with any tech as to what content is loaded / designed to support accessibility.

Vendor response

Hi Tony, thank you very much for your feedback; we are happy to know that MATRIX exceeded your expectations! Let us assure you that our commitment to providing you with a cutting-edge education and training platform will remain the same. We continuously work on improving our features, and we are happy to share with you that we now have an integration with Amazon Alexa and Microsoft Immersive Reader that further strengthens our accessibility feature. Kind regards, CYPHER LEARNING team.

LR
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Laurie R.

E-Learning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Drone Operations Review

Reviewed a year ago

Overall and once set up, the Matrix solution will definitely take my business from a few students to 1000's of students will no real extra work my end, the platform is extremely stable, to date our students are increasing monthly and so far, no real concerning issues what soever

Pros

1) Each school has its own fully self managed portal (organisation) 2) Ability to have 2 parents to watch over students progress 3) Ability to have the “careers Adviser” at the school to watch over the students (Manager) 4) Ability of Instructors (school teachers) to have complete control over the courses 5) Competencies mapped back to ASQA (TGA) https://training.gov.au/Training/Details/AVI30419 requirements 6) Internal messaging system with students and teachers in a safe controlled environment 7) Ability of the Instructor to enroll students in the next courses (unit of competency) 8) Benchmark answers when marking assessments

Cons

I actually found it quite simple, I do not really have anything negative to say, other than it took me time to learn the way Matrix makes things happen, which are all very intuitive

HV
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Heather V.

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Matrix LMS Review

Reviewed a year ago
Pros

Ability to Customise and Brand the platform.

Cons

Reporting, Initial Onboarding and ongoing support, Student enrolment into face-to-face workshops, Compatibility of SCORM files on all devices is poor, App is challenging to use, and does not have a smooth user experience.

Vendor response

Thank you so much for sharing your review with us! We're very sorry that your experience with us did not meet your expectations. We'd also like to thank you for giving us the opportunity to make things right by sharing your valuable insights with our team. Kind regards, CYPHER LEARNING team.

CN
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Cristian N.

Professional Training & Coaching, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An excellent portal for LMS and more recently an LXP solution at the same price.

Reviewed a year ago

It is the only platform on which I found all the functionalities I need as a trainer. From the beginning it seems a bit complicated to understand the whole architecture of the portal, later it was easy for me to build interactive, adaptive and personalized courses.

Pros

1. Diversity of training solutions that can be used. 2. The portal has only fallen once in 9 years of daily use. 3. Integration of dozens of ad-ons that really help the training process

Cons

1. The fact that it does not integrate a SCORM export solution. 2. Extremely slow, limited customer service. They offer only laconic answers and are not focused on solving the problems faced by the administrator. Sometimes the distance between answers is 5-7 hours, even if they are in the US time zone. This is extremely frustrating. 3. Participants must pay monthly to access the platform, even after completing the course. At the beginning, the participants could check their account and diplomas without paying and only paid if they entered the course. Now they have no access to anything unless they pay.

DB
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Donna B.

Banking, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Overall great product, not so admin friendly

Reviewed 5 years ago

As mentioned, overall the product is great and is doing what we need it to do, so far. It has been a long and slow process getting things off the ground as we are learning as we go since there are no user manuals even for the admin functions. There is still so much more that we want to do and believe MATRIX will be able to, it's just taking the time to figure out how to do it.

Pros

There are a lot of features that can be turned on/off. It seems to have everything we need to accomplish out goals for an LMS.

Cons

There could be better documentation, there are not user manuals at all. Searching for help is time consuming and may not always get exactly what you are looking for. You have to implement a lot of things to discover how they work. Wish the relationship was more of a partnership; we are on our own pretty much until we message for help and that can even take a while to get the response we need. Wish there was someone we could call to get direct answers.

Vendor response

Hi Donna, thank you for your feedback. We do have user manuals for all types of users: administrators, instructors, and learners. The guides can be found on our website https://www.matrixlms.com/info/resources#section2 or in the platform in the Help Center, under Getting started guides. I hope this helps and please let us know if you need assistance with something in particular.

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