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Matrix LMS Pricing, Features, Reviews and Alternatives
Matrix LMS product overview
What is Matrix LMS?
Matrix LMS is a cloud-based learning management system that helps small to large businesses deliver online training. The platform provides organizations with a comprehensive set of innovative features that enable users to create courses without any technical knowledge. Learners can enjoy full functionality of the platform anytime, anywhere with the solution’s native mobile app.
Key benefits of using Matrix LMS
Typical customers
Platforms supported
Support options
Training options
Matrix LMS pricing information
Matrix LMS features
Matrix LMS users reviews
Overall Rating
4.3
/5
43
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.96/10
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Phill B.
KM
Kris M.
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Dean E.
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Anonymous Reviewer
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Cristian N.
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Cristian N.
Overall rating contenders
Tony P.
Verified reviewer
Education Management, 1-10 employees
Used daily for 2+ years
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Matrix LMS has replaced multiple prior sites & solutions with a single main site for all of our community digital learning, social & ecommerce needs - it has saved us significant person time in the extensive level of automation possible while also boosting new business models and product offers with its varied ecommerce and digital product features.
We have transitioned from another solution to Matrix LMS about 18 months ago as we wanted a feature rich and easy to use solution for our digital community - Matrix has exceeded all expectations from ease of installation, huge range of features, automation capability and exception customer support.
For those seeking high levels of accessibility functionality, Matrix LMS is a good solution with need to be careful as with any tech as to what content is loaded / designed to support accessibility.
Cristian N.
Professional Training & Coaching, 1-10 employees
Used daily for 2+ years
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It is the only platform on which I found all the functionalities I need as a trainer. From the beginning it seems a bit complicated to understand the whole architecture of the portal, later it was easy for me to build interactive, adaptive and personalized courses.
1. Diversity of training solutions that can be used. 2. The portal has only fallen once in 9 years of daily use. 3. Integration of dozens of ad-ons that really help the training process
1. The fact that it does not integrate a SCORM export solution. 2. Extremely slow, limited customer service. They offer only laconic answers and are not focused on solving the problems faced by the administrator. Sometimes the distance between answers is 5-7 hours, even if they are in the US time zone. This is extremely frustrating. 3. Participants must pay monthly to access the platform, even after completing the course. At the beginning, the participants could check their account and diplomas without paying and only paid if they entered the course. Now they have no access to anything unless they pay.
Anonymous Reviewer
Verified reviewer
Computer Software,
Used daily for less than 6 months
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Lots of storage space and content library for adding the same resources to multiple courses. Learner access constraints.
It's great for school use as long as instructors know how to use it. It's got all of the basic functions and great dynamic user access capabilities.
Configuration items are very non intuitive - it takes so long to figure out at what level do I need to visit the configurations to make changes to a course. The text editor is also limited, as are the media types available.
Donna B.
Banking, 201-500 employees
Used daily for 1-2 years
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As mentioned, overall the product is great and is doing what we need it to do, so far. It has been a long and slow process getting things off the ground as we are learning as we go since there are no user manuals even for the admin functions. There is still so much more that we want to do and believe MATRIX will be able to, it's just taking the time to figure out how to do it.
There are a lot of features that can be turned on/off. It seems to have everything we need to accomplish out goals for an LMS.
There could be better documentation, there are not user manuals at all. Searching for help is time consuming and may not always get exactly what you are looking for. You have to implement a lot of things to discover how they work. Wish the relationship was more of a partnership; we are on our own pretty much until we message for help and that can even take a while to get the response we need. Wish there was someone we could call to get direct answers.
Hi Donna, thank you for your feedback. We do have user manuals for all types of users: administrators, instructors, and learners. The guides can be found on our website https://www.matrixlms.com/info/resources#section2 or in the platform in the Help Center, under Getting started guides. I hope this helps and please let us know if you need assistance with something in particular.
James P.
Insurance, 1,001-5,000 employees
Used daily for 2+ years
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I use this training portal in my day to day work for an insurance broker that has to have over 2,000 sales staff fully trained. The portal allows me to easily create organisations, classes, lessons, modules and students and combine them all to create structured learning that is easy to track, easy to report on and all for an affordable monthly cost. The support forum is a great place to raise any issues and there's always someone available to answer any questions I have. It's not perfect and is still improving each month, but it allows me to do my job more efficiently and does a lot of heavy lifting that I would otherwise have to do with spreadsheets and time that I don't have.
Ease of use, customisable aspects.
Some issues embedding videos, but support forum is a big help with this.
Matrix LMS FAQs and common questions
Q. What type of pricing plans does Matrix LMS offer?
Matrix LMS has the following pricing plans:
Starting from: $549.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Matrix LMS?
Matrix LMS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Matrix LMS support?
Matrix LMS supports the following languages:
Dutch, Irish, Finnish, Arabic, Korean, Polish, Thai, Hungarian, Japanese, English, Chinese (Traditional), Indonesian, Swedish, Spanish, German, Danish, Russian, Norwegian (Bokmal), Hebrew, Italian, French, Czech, Portuguese, Turkish, Chinese (Simplified), Ukrainian
Q. Does Matrix LMS support mobile devices?
Matrix LMS supports the following devices:
Android, iPad, iPhone
Q. Does Matrix LMS offer an API?
Yes, Matrix LMS has an API available for use.
Q. What other apps does Matrix LMS integrate with?
Matrix LMS integrates with the following applications:
Authorize.Net, PayPal, Zapier, OneDrive, Google Workspace, Google Drive, Zoom Meetings, Microsoft Teams, Stripe, Salesforce Sales Cloud, Microsoft 365, GoTo Meeting, GoTo Training, Panopto, Mailchimp
Q. What level of support does Matrix LMS offer?
Matrix LMS offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
Common Matrix LMS comparisons
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