As an organization brand new to mentoring (with more than 500 employees across multiple locations in the US, Europe, and Asia) we knew we needed to find a true partner to help us do it right and do it well. The initial sales process with Mentorloop was exceptional. From the pricing transparency to the low pressure, consultative selling approach, they were sincerely interested in understanding our goals and needs, offered extremely useful help and advice before we made any commitment, and didn't push us for more than we actually needed to get started. The transition from sales to implementation was seamless and we were able to identify our program goals, create our profile and matching criteria, and launch in less than 30 days thanks to their exceptional support, service, competence, and wealth of expertise in mentoring best practices. The team is also funny, down-to-earth, super sharp, responsive, super flexible with meeting times (we're in the US, they're in Australia)-- put simply, they are true professionals who know what they are doing and are passionate about it. It's been a huge relief not to have to start from scratch, as they have so many great resources we've been able to leverage from designing everything from our program goals and success measures to our promotion and internal marketing collateral. What seemed an overwhelming undertaking has been made simple and effective. Easily my favorite vendor to work with and an awesome platform to boot. Look no further!
Intuitive and user friendly interface for participants and administrators; simple and rapid implementation and enrollment; excellent integrated support resources for mentees, mentors, and program coordinators to maximize the experience; easy to customize for our organization while the "out of the box" solution provided a great framework to start with based on best practices so we didn't have to reinvent the wheel; flexibility for using part art and part science to match participants, combining Mentorloop's algorithm and insights from our Program Coordinator; flexibility to move to 100% self-matching as our organization matures into a culture of mentoring; GDPR compliant; excellent built in evaluation and analytics to measure program success and demonstrate ROI; scalability; ease in connecting international/multi-site participants; works across all internet browsers; no service disruptions.
I truly haven't seen a feature yet that isn't useful or easy to use.
Value for money
Ease of use
Likelihood to recommend: 10/10