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Online training for agents, contractors, and partners
Functionality
3.8
/5
103
Total features
45
4 categories
Trakstar Learn features
Common features of Learning Management System software
John M.
Consumer Goods, 201-500 employees
Used daily for less than 6 months
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Using Mindflash for both internal and external training allows my company to provide very good training that is clear, informative and easy in-training navigation. Mindflash allowed us to fill a missing piece to selling and properly training customers that need our support installing our products matching our stringent specifications. Using all of Mindflash's features and benefits has made our training the biggest success when launching a new product. Customer support has been the shining star when there is a question or even when we need introduction to numerous Mindflash administrators. We have domestic and international users so having the customer support, multi-language navigation options was very helpful.
I like Mindflash's tools that help enhance my existing training content making it more attractive and vibrant. Navigation makes managing my content easy. Report and managing users helps my company stay on top of our trained users. Salesforce integration allows me to introduce tasks and tracking customer activity.
Salesforce integration, being new to Mindflash, was a challenge. But the programmers response and effort help make the integration work helped us utilize the full benefits of using Salesforce with Mindflash.
Matt C.
Financial Services, 1,001-5,000 employees
Used daily for 2+ years
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Its been a pleasure to work with the support staff and the system. But your people make all the difference - 100%. Representative has been great work with.
This systems has proven to be easy to use, easy to train on and its simple to get folks up to speed on because of its ease of use.
It lacks a timer (to time out - not a due date) for assessments (like the NMLS exam, SATs, etc).
Brittany H.
Human Resources, 1,001-5,000 employees
Used weekly for 1-2 years
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I like that this product offers all training modules for new employees and current employees, which has been a huge help and leading success tool in making sure everyone is up to date with trainings and it is self conduct, so it allows staff to get this done in a timely manner and on their time as well. I also like that we have been able to add all training Videos and modules in this product
Sometimes the searching for a video or module can be frustrating if you dont type in correctly
Grant H.
Telecommunications, 1,001-5,000 employees
Used daily for 2+ years
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Great online teaching tool, as a trainer for a company that is responsible for training over 700 technicians. When you consider that my tech's are spread out over the entire country (Canada) that is lot of territory to cover. Our training team is small so geographically speaking Mind flash gives us the tool to quickly send out training in a heartbeat. In addition we the tracking and reporting is great. Thanks Grant
ease of use
PDF down load of trainee doesn't include all info however excel does
Dan B.
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Their service is the key to this product. They have a great base, a great team, and are very good at opening up their scope to their customers. While they still have some room to grow, their willingness to listen to their customers and implement based on their needs will surely make them stand out in this industry. They have saved me hundreds of hours and thousands of dollars worth of flying around the company training employees to meet OSHA and DOT regulations. I highly recommend Mindflash.
This is a great option for companies that need to train nationally, especially when dealing with OSHA and DOT requirements. One certified trainer can build the online course and manage training for every employee company wide. Customer service and communication has been stellar since day one of the Beta testing, and they have always communicated well. They also have a great forum that they are very attentive to, which allows the users to vote as a group on priority issues and features that they'd like to see. From a company standpoint this is a very good option for internal training.
There are still some very minor limitations that are being worked on, but these are few and far between. They are working towards better support for individuals who would like to create courses and accept payment.
Matt G.
Construction, 201-500 employees
Used daily for 1-2 years
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I've been a user for over a year now, and the ease of use is a huge reason why we purchased the service and also expanded. We started with the idea that we would only use Mindflash for the 25 agents in our call center, however we now use it for our home office of 200 people, and also use it with our corporate office which does training for another 250 people. It's been a great value and I would recommend it to anybody needing an LMS system.
Ease of use, ability to track and segment, types of questions available.
Nothing glaring
John S.
Transportation/Trucking/Railroad, 51-200 employees
Used daily for 2+ years
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Clean appearance of the home page, easy to develop courses, reports.
I found not being able to rotate the courses on iPhone unfortunate
Connie Q.
Used daily for 6-12 months
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Accessible on the cloud on both computer and mobile device. Easy to set up new users. Cost effective for small organizations like ours. Ability to maintain training results and obtain certificates for records for auditing. Accepts all file types that we use - PDF, PPT, DOC, etc.
Not the most intuitive the first time around creating a course or inviting new trainees. Too many email notifications. Some functions are still very manual, including reporting.
Verified reviewer
Leisure, Travel & Tourism, 10,001+ employees
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I like the ease of use of Mindflash. It is easy to get started and have training uploaded quickly. It offers the ability to host a lot of training with a user interface that is understandable by trainees.
Easy to use for trainees, instructional designers, and administrators.
Depending upon the level of membership, there are features that should be available but aren't. The opportunity to customize reports, certificates, etc. would be a plus. As it is, you are stuck with what they offer without the ability to customize.
Mike D.
Management Consulting, 1-10 employees
Used daily for 6-12 months
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Quality product overall. I would recommend it to a friend. The cost for us is beyond what we can afford.
Ability to integrate or embed multimedia into courses. The reporting is very thorough. Certificate customization is useful.
No spell check in the quiz development section, inability to send emails to a group of learners. Payment integration technology is not the best
Dennis S.
Government Administration, 201-500 employees
Used weekly for 6-12 months
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Attendance of new material delivery and testing for understanding it can now be done online. Being a department of one, it is a huge time saver. Tracking users' activity takes me minutes now instead of hours. We have a lot of annual requirements I need to track and report back to the government and this is allowing me much more time to work on material and not have to monitor end users.
The ease of entering material into it. The quizzes are easy to create and there is a large variety to select. Adding additional material to a course is sooo easy! Maintaining users is simple. It won't let you make a mistake.
No spell check in quizzes. Can't make edits to a particular slide in a course, but edits are made externally and easily replaced in Mindflash.
Dianne H.
Information Technology and Services, 51-200 employees
Used weekly for 6-12 months
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Many. Easy to update and intuitive is most important to me right now. When showcasing the selected tool, others trainers/admin appreciate it's ease-of-use (easier to justify purchase when they see and understand what the program is trying to accomplish). Service is great. If CSM team don't have an answer right away, they will find out for me. They are concerned about my success.
Easy to update (modular). Intuitive UI. Not a huge learning curve (don't have time for a learning curve). Service is excellent.
Small things-custom certificates is an add-on. Some screen resolution issues with simulations. Can't save recorded audio when all I need to do is replace the slide.
Giles S.
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We have found that Mindflash is one of the easiest products to use to quickly deploy high quality short courses for our association. It works very well, is flexible and powerful yet simple to design & deploy. In our experience the seamless way Mindflash imports and converts our Powerpoint training slides and then allows us to insert other material between the slides in the converted set is unique...
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Tim B.
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I've been in the learning and development for over 20 years and am now at a new company. This new company, until my arrival did not have an e-learning strategy. With Mindflash we now have a path to deliver just-in-time flexible training for our company. I've worked with high-end multimedia learning development tools in the past and Mindflash offers a new user/trainer a way to build an online cirriculum...
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Nicholas L.
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Pros- *Ease of training *Introducing a new medium to employee training *Price *Facility in creating videos Cons- *If a user isn't added to videos by mistake, you aren't able to add them again with the same email *No templates. Having some easy to use templates would be a great help, most managers who use the software aren't graphic designers, or have experience making videos. Impressions- When...
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Francisco d.
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It is a really good training platform, really easy to use, i like the customer service and they are always there to help you out, for our company it works perfectly because we have a bunch of different locations and we dont need to travel anymore for the process training.
the trainees can use it on their cellphone or tablet , as well we can add as much of courses as we need.
everybody that has a manager access can access to all the courses, the test doesnt allow you to get big images,
Karl P.
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Pros: You can try before you buy. Any data you create during your trial can be included in your production environment. The interface is clean and uncomplicated. No extraneous bells and whistles. It is compatible with SCORM producing software such as Captivate. Easy to administer. Easy on the budget. The ROI is amazing. There's an app for that! Built in tutorials. Friendly and prompt customer service. They listen to your suggestions and try to incorporate them. Cons: Adding voice overs to a slide has to be done in a perfect take. Might not integrate with your existing HRMS. It might not handle PowerPoint animations well. You can't re-order slides within a presentation once they're uploaded. No scheduling capability.
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Scott H.
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We needed a LMS to train a large number of people and find Mindflash to be a great tool for this. The ability to track who has taken our courses is one of the most valuable aspects of Mindflash for us. We also use the survey function to obtain feedback to improve our courses.
Easy to set up courses. Good basic reporting.
Inability to delete rather than hide old content makes courses with multiple revisions somewhat difficult to manage.
Jeff W.
Computer Software, 51-200 employees
Used monthly for 2+ years
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- Ease of use - Decent tracking and scheduling experience - Large number of licenses for the cost
- No content assistance or canned content availability - Best used for external/customer training - not for internal employee training
Melody M.
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My company discovered Mindflash helped us move quickly into the elearning arena. Our standard solution for elearning did not allow us to track users easily but Mindflash gave us all the reports we needed and more. In minutes, this tool transforms our presentations into courses that can be tracked and delivered. This was instrumental for some key training initiatives, making this invaluable. We purchased another tool for e-learning delivery, but we keep using Mindflash because it is easier and more robust!
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Sandi K.
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After researching multiple online training options, Proton Onsite moved from a totally manual, paper-intensive training system to Mindflash early in 2014. The transition was smooth thanks to great support from the Mindflash team. Email questions are answered promptly and they are always available for a phone call. Mindflash has streamlined our training process and greatly reduced the time spent in keeping our workforce current on their training requirements.
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Tonya M.
Real Estate, 1,001-5,000 employees
Used daily for 2+ years
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The National Association of REALTORS made a requirement that if we require MLS (Multiple Listing Service) training, we must offer it online as well. Now we are compliant with that requirement. So there is that aspect of it. Furthermore, we had some out of area members that were not allowing people in their office to join here because we had required training that was only available in person. Because we now have some of that training online and may have other required classes available online in the future, we now have more members. Now that we have online training and I can quiz them on it, I know they know it, instead of just sitting in a classroom where all they have to do is sit there and be awake.
Ease of use, right out of the "box". We started using Mindflash a couple years ago when everything was called Series and Modules. It was/is so intuitive. Just upload your PowerPoint slides, add some YouTube videos, and create your tests. I enter students one by one because of the way we use it, but I love the option of being able to add them in batches. SO much easier than one by one when you have a lot to enter. When the Series and Modules changed to Modules and Courses, and the classes auto saved, it became even more streamlined! I love the new look and functionality. I love all the options. I don't use some of them, but I like that they are there.
Not being able to delete (not just inactivate) users. I have had two or three people in my position from other associations call and ask about Mindflash. I tell them what I wrote above (generally) and offer to give them a login so they can see how it looks on the user side. It would be nice to remove them from our system so it doesn't skew our numbers. Also, and maybe this is something I should do,...
Ron H.
Mechanical or Industrial Engineering, 11-50 employees
Used daily for 1-2 years
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Even with the cons, I’d rate Mindflash a solid performer. You can quickly provide trainees a personalized dashboard. The content and user management interfaces are easy to use. The quiz options beat most of the platforms we’ve looked at. The platform provides basic LMS features at a very reasonable price. We’ve not had any showstoppers and our content library continues to grow. I’d recommend Mindflash as a solid but basic LMS for learners and administrators.
Before I review this product, it’s important to note that there is a new version of the product available. We’re currently waiting in line to be converted. However, I don’t think many of these items I’m about to mention will change for us. I’ll mention it where it matters. Mindflash is an easy to use LMS. We brought up a partner training program within a few months. It’s a snap to bring up a trainee...
Mindflash is best for large enterprises where you can take advantage of higher level subscription plans that have all the features. Since they segment their levels by feature (and not number of seats), we’re missing what I would consider to be basic functionality. We are currently on a legacy plan named Advanced. We can’t modify existing text in invite and reminder emails, we can only add text. We...
Julie D.
Printing, 51-200 employees
Used daily for 1-2 years
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I love the ease of use. We looked at several different LMS and mindflash was the easiest to load training, create quizzes, and maintain records. If I need to pull up a specific persons training I can pull up the scores quickly instead of tracking down our old paper records. If I need to update a slide in the presentation, I can change it in the module instead of having to create a new module like some we viewed. Other than some minor confusion, most of the users love the program. They found it easy to use.
Since we have started using Mindflash we have been bumped around to several different account managers. I will sometimes email the person who last handled the account and they say they have moved on to a different role and someone else handles the account now. It would be nice for them to be proactive and say hi I am your new account manager. Also there is no app and the mobile view isn't good. If I am out of the office and I need to reset an module I have to pull out my laptop instead of being able to do it on the phone. I can't scroll the individual modules and can only see reset the entire training from my phone.
Nicole C.
Philanthropy, 10,001+ employees
Used daily for 2+ years
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I liked uploading my excel spreadsheets to the system and having mass invites and reminders sent to users.
There were several things I did not enjoy about this system. The reporting was off when we would run reports on the same things on different days. I also did not like the lack of drop-down options for our users, which made reporting demographics difficult. Above all, it was not a user-friendly system for our users. Many were confused and had difficulties logging in and completing the training. This was the ultimate deal-breaker after being with Mindflash as an organization for just over 3 years.