Mitrefinch Pricing, Features, Reviews & Comparison of Alternatives


Attendance technology for a more efficient workforce.

4.01/5 (39 reviews)

Mitrefinch overview

Mitrefinch is a complete workforce management solution for medium-to-large organizations (100+ employees) across the world. Mitrefinch integrates employee personal information, probation, training and records in one location and includes modules for time and attendance tracking, employee scheduling, absence & leave management and mobile workforce management. The software is suitable for use by companies across a range of workforce-oriented industries including finance, retail, hospitality, construction, government, healthcare, manufacturing, and more.

Subject to authorization, employees can update their personal information, certifications, etc. themselves, without having to go through HR. This not only saves times and effort for HR staff but empowers employees. From the same portal, employees can view their leave balances and submit time-off requests

Mitrefinch's Time Allocation System (TAS) helps HR teams to accurately track jobs and manage performance, compare tasks and costs, labor plan, and control overtime. The Project Analysis Module - one of several integrated apps - tracks projects by cost and displays over-budget items by highlighting them red on a graph.

Mitrefinch's Employee Scheduling module enables the creation of complex schedules which take into account availability, pay rate, and predefined skills. The module automates scheduling tasks and facilitates communication with employees about shift requests and availability.

Mitrefinch Absence Management provides complete visibility of employee absences, tracks who is away when they shouldn't be, identifies trends and recurring absences, and prompts the appropriate action. This module can also be used to track PTO (paid time off), automate leave and determine employee FMLA eligibility.


Pricing options
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Canada, Europe and 3 other markets, Germany, Mexico, United Kingdom

Supported languages

English, French, German, Spanish
Mitrefinch screenshot: Employee clockcard TIME AND ATTENDANCEMitrefinch screenshot: Group Absence ProfileMitrefinch screenshot: MobileMitrefinch screenshot: Language optionsMitrefinch Rebrand Canada / USA

Mitrefinch reviews

Value for money
Ease of use
Customer support
Kaysey Magtibay

ALWAYS great customer support!

Used daily for 1-2 years
Reviewed 2017-06-21
Review Source: Software Advice

I love the ease of using this product. It is so intuitive but I especially love the great customer support I get when I cannot figure something out. I normally send an email and within an hour or so I get a response or call from their team. On almost every occasion, I've received support from Larry Walsh from the Mitrefinch team. He has always been readily available to assist and is always a pleasure to talk to over the phone! 5 STARS!

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Rick Allen

Hamilton Police, Ontario, Canada: Experience with Mitrefinch TMS

Reviewed 2016-07-14
Review Source: Software Advice

Hamilton Police Service was looking for a product that encompassed Manager and Employee web self-service for scheduling and tracking attendance. The product also had to interact with our payroll (Oracle/PeopleSoft) and other necessary applications. Mitrefinch was chosen for its features and price point. This product was able to handle over 100 shift schedule rotations to accommodate our departments. Support has greatly improved in the last year as extra staff was added to the Canadian market. They have always been there in a timely fashion for the few urgent issues we have faced. The software runs in a standard Microsoft environment. No special software was required. All clients use Internet Explorer browser to access the application.

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john griggs

Good functionality but poor customer service

Used daily for 2+ years
Reviewed 2019-03-26
Review Source: Capterra

The implementation was good and the engineers were very knowledgeable. Initial account management was good. Helpdesk was poor, but improved briefly while Leanne was in post. A massive problem occurred with the version 8 upgrade in March 2018, which has affected our overall perception of Mitrefinch. The issue was due to Mitrefinch not acknowledging the bespoke elements of our system. The latest patch upgrade suffered from the exact same issue! This, compounded by the poor helpdesk service leaves us often exacerbated.Ability to deal with open finish times and multiple shift patterns. Calculations allows for bespoke business logic without development. Web TMS is good. Has reduced payroll queries. Email encrypted payslips.

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Tamara Curtis

A title is not required for a survey.

Reviewed 2016-05-12
Review Source: Software Advice

Windows are easy to navigate through. Able to configure the system to suit individual needs. We have many variables and for the most part, the software is able to accommodate the variety.

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Barry Corkindale


Used weekly for 2+ years
Reviewed 2019-04-08
Review Source: Capterra

We have had a positive experience using Mitrefinch software. Where issues do arise we have found their support to be very helpful.We use Mitrefinch Access Control, Time and Attendance and HR modules across three business locations. The software & access control hardware have proven to be very reliable over many years of use. Staff generally access the system via the web portal which provides an intuitive interface.

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Mitrefinch pricing

Pricing options
One time license
View Pricing Plans

Contact Mitrefinch for pricing information or a quote.

Mitrefinch features

Automatic Notifications
Automatic Reminders
Compliance Management
Employee Portal
Employee Self Service
Time & Attendance Tracking

API (351 other apps)
Activity Dashboard (293 other apps)
Activity Tracking (183 other apps)
Applicant Tracking (213 other apps)
Customizable Branding (219 other apps)
Customizable Reporting (205 other apps)
Data Import/Export (202 other apps)
Employee Database (155 other apps)
Employee Management (248 other apps)
Employee Onboarding (160 other apps)
Real Time Reporting (167 other apps)
Recruiting Management (180 other apps)
Reporting & Statistics (262 other apps)
Third Party Integration (220 other apps)

Additional information for Mitrefinch

Key features of Mitrefinch

  • Biometrics
  • Absence management
  • Certification tracking
  • Employee portal
  • Employee self service
  • Payroll integration
  • Payroll management
  • Project time tracking
  • Employee time clock
  • Automated scheduling
  • Skills tracking
  • Overtime tracking
  • Cost tracking
  • Performance appraisal
  • Role-based permissions
  • Vacation / leave tracking
  • Overtime calculation
  • User access controls
View All Features


Mitrefinch allows employees to update and control their personal information (address, emergency contact, certifications, etc.) themselves, without having to go through HR.

Powerful reporting helps HR managers to analyze performance, understand impact and forward-plan to meet business objectives.

Biometric time and attendance tracking guarantees the capture of correct employee attendance information and eliminates the possibility of buddy clocking.

Mitrefinch ensures workplace health and safety compliance by keeping a real-time record of who is on site.

With Mitrefinch's Time Allocation System (TAS), projects, tasks and budgets can be tracked and compared across multiple cost centres.

Mitrefinch's employee scheduling module considers availability, pay rates, and predefined skills to create optimal, budget-friendly staff schedules.

Mitrefinch's absence management module tracks employee absence and identifies trends and recurring absences so that the necessary action can be taken.