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SurePayroll vs Yonyx Comparison

Overview

SurePayroll provides full-service online payroll to tens of thousands of U.S.-based small businesses.

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

133

34

11

7

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

5

4

3

2

1

79

20

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The software is simple and easy to use, very affordable and any time that I have had questions, issues or needed help, they were very very good, knowledgeable and helped me through it.
My agent who set me up was very nice, patient, and helpful. And I am a stickler for great customer service as my business is a call center where we provide excellent customer service for our clients.
Using the software every other week is simple and when I want to add something, it is relatively easy to do. I highly recommend it and it is a very good value.

Pros

It is easy to use and made our whole company more successful. It is also easy to change- the administrator can edit at any time quickly which is great for a growing and changing company.
Yonyx has been very useful in increasing productivity and quality in an IT solutions environment. Yonyx is relatively simple from a user perspective.
I like that it is easy to navigate and gives you the ability to create different pathways for your script.

Cons

I think that Sure Payroll screwed up and they gladly said they would do what was needed to get the money refunded. They FAILED to tell me that that service would cost $200.00.
Account Executives call constantly, but the minute you have lost your patience with their cumbersome web services, you will not be able to cancel without a long drawn out process.
My employees have complained that accessing their account online has been difficult.

Cons

There are a few user administration points that are just odd to deal with but nothing unmanageable.
If you are creating for finite steps then it works well but in our case it becomes useless the more knowledgeable a person gets.
It's difficult to fit everyone we encounter into the only options given. Also difficult to navigate backwards when answers change or are unclear.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features33
  • 401(k) Tracking
  • API
  • Accounting Integration
  • Authentication
  • CRM Integration
  • Call Center Management
  • Chat
  • Contractor Management
  • Custom Fields
  • Direct Deposit
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • HR Management
  • Help Desk Management
  • Knowledge Base Management
  • Leave Tracking
  • Multi-Location
  • Overtime Calculation
  • Overtime Tracking
  • Payroll Management
  • Permission Management
  • Question Library
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Sick Leave Tracking
  • Third Party Integration
  • Time Clock Integration
  • Training Management
  • Vacation Tracking
  • W-2 Preparation
  • WYSIWYG Editor
  • Website Integration
  • Workflow Management
  • Total features10
  • 401(k) Tracking
  • API
  • Accounting Integration
  • Authentication
  • CRM Integration
  • Call Center Management
  • Chat
  • Contractor Management
  • Custom Fields
  • Direct Deposit
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • HR Management
  • Help Desk Management
  • Knowledge Base Management
  • Leave Tracking
  • Multi-Location
  • Overtime Calculation
  • Overtime Tracking
  • Payroll Management
  • Permission Management
  • Question Library
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Sick Leave Tracking
  • Third Party Integration
  • Time Clock Integration
  • Training Management
  • Vacation Tracking
  • W-2 Preparation
  • WYSIWYG Editor
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations14
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations8
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SurePayroll vs. Yonyx

See how SurePayroll and Yonyx stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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