SurePayroll vs EpicCare Comparison

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Overview

SurePayroll provides full-service online payroll to tens of thousands of U.S.-based small businesses.

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

133

34

11

7

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

5

4

3

2

1

119

74

20

5

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The software is simple and easy to use, very affordable and any time that I have had questions, issues or needed help, they were very very good, knowledgeable and helped me through it.
My agent who set me up was very nice, patient, and helpful. And I am a stickler for great customer service as my business is a call center where we provide excellent customer service for our clients.
Using the software every other week is simple and when I want to add something, it is relatively easy to do. I highly recommend it and it is a very good value.

Pros

I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
Epic is by far the best EMR out there, but really that is not saying much. It does have some great functionality, and is user friendly after awhile.
There is also an inpatient version that my institution will be great for my institution when implement as there will be seamless uniformity between outpatient and inpatient.

Cons

I think that Sure Payroll screwed up and they gladly said they would do what was needed to get the money refunded. They FAILED to tell me that that service would cost $200.00.
Account Executives call constantly, but the minute you have lost your patience with their cumbersome web services, you will not be able to cancel without a long drawn out process.
My employees have complained that accessing their account online has been difficult.

Cons

It can be difficult to change an order and often I will need to cancel an order and replace it. It's difficult to view scanned media as it will close when you try to compare it to charted data.
This can be confusing from a training and operations perspective (e.g. "I was told to do it differently," "My provider prefers it a different way").
Too many icons/tabs on the page, and it is difficult to navigate. Call center messages under In-Basket messages; very difficult to see who is writing what in a chronological order.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features33
  • 401(k) Tracking
  • Accounting Integration
  • Authentication
  • Automated Billing
  • Automated Scheduling
  • Case Management
  • Charting
  • Chat
  • Claims Management
  • Client Portal
  • Compliance Management
  • Contractor Management
  • Custom Fields
  • Direct Deposit
  • Document Storage
  • Electronic Payments
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Estimating
  • Financial Analysis
  • Financial Management
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Instant Messaging
  • Leave Tracking
  • Mobile Integration
  • Monitoring
  • Multi-Location
  • Overtime Calculation
  • Overtime Tracking
  • Partner Portal
  • Payroll Management
  • Permission Management
  • Predictive Analytics
  • Question Library
  • Real Time Reporting
  • Recruitment Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Sick Leave Tracking
  • Third Party Integration
  • Time Clock Integration
  • User Management
  • Vacation Tracking
  • W-2 Preparation
  • Workflow Management
  • Total features24
  • 401(k) Tracking
  • Accounting Integration
  • Authentication
  • Automated Billing
  • Automated Scheduling
  • Case Management
  • Charting
  • Chat
  • Claims Management
  • Client Portal
  • Compliance Management
  • Contractor Management
  • Custom Fields
  • Direct Deposit
  • Document Storage
  • Electronic Payments
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Estimating
  • Financial Analysis
  • Financial Management
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Instant Messaging
  • Leave Tracking
  • Mobile Integration
  • Monitoring
  • Multi-Location
  • Overtime Calculation
  • Overtime Tracking
  • Partner Portal
  • Payroll Management
  • Permission Management
  • Predictive Analytics
  • Question Library
  • Real Time Reporting
  • Recruitment Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SOAP notes
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Sick Leave Tracking
  • Third Party Integration
  • Time Clock Integration
  • User Management
  • Vacation Tracking
  • W-2 Preparation
  • Workflow Management

Integrations

  • Total integrations14
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations6
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SurePayroll vs. EpicCare

See how SurePayroll and EpicCare stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.