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SurePayroll provides full-service online payroll to tens of thousands of U.S.-based small businesses.
Gusto is the all-in-one HR platform for growing businesses. No matter the size or stage of your company, Gusto puts the tools...
Starting from
29.99
Per month
Starting from
6
/user
Per month
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Ashish K.
Computer Software, self-employed
Used monthly for 2+ years
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I was with Gusto for one month, and came right back because as the title of my review is "Worse of the worsts."
SurePayroll has been around for a long time. I used to run payroll for my company with over thirty employee, back in 2004. The portal had always been user friendly and full of features I needed like multi-state filing etc. Now, I use the portal to conduct payroll for just myself.
SurePayroll has been charging me $55 per month for payroll. Their website (SurePayroll.com/pricing) clearly states $29.99 per month + $5 per employee. Since I use QuickBooks integration, that is additional $4.99, which should bring my bill to $40 per month. I have been unable to get this issue corrected. The support emails go to this black hole with no tracking, as there is no Inbox built into...
Ashish, we are sorry that your experience with SurePayroll didn't quite meet your expectations. We would like the opportunity to investigate your feedback further. Please contact us at feedback@surepayroll.com or call our support team at 877-956-7873 so we can gather some additional information. We'll work with you to resolve any issues as quickly as possible.
Sean A.
E-Learning, 11-50 employees
Used weekly for 2+ years
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We are trying to navigate the remote working situation as many business are I imagine. It is a grey area which state to tax employees in as the company is based in California and some of our workers decided to reside in other states. One employee decided to stay in New York, so we decided to amend his returns to reflect his NYC residence, seemed like the right thing to do. Surepayroll charged a...
Somewhat easy to use, though the website is really cheap looking.
They do not assist with state compliance at all.
Sean, we are sorry that your experience with SurePayroll didn't quite meet your expectations. We would like the opportunity to investigate your feedback further. Please contact us at feedback@surepayroll.com or call our support team at 877-956-7873 so we can gather some additional information. We'll work with you to resolve any issues as quickly as possible.
Ash K.
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I recently switched from SurePayroll to Gusto to save money, as I am a one person company. I must say that I am having buyer's remorse. In the same of simplicity these guys have created a very inflexible system. I ran into the following issues as soon as I did my first payroll. 1. If you don't do your payroll in time, direct deposit would occur the next month. The only way to fix that is to...
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