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SurePayroll vs Wave Payroll Comparison

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Overview

SurePayroll provides full-service online payroll to tens of thousands of U.S.-based small businesses.

Wave Payroll is a payroll management solution which enables small businesses to simplify & automate payroll processes, &...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

19.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

20

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

134

39

13

9

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.3

5

4

3

2

1

37

4

8

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
70%
would recommend this app

Pros

Using the software every other week is simple and when I want to add something, it is relatively easy to do. I highly recommend it and it is a very good value.

DR

David R.

Easy to use, good customer support, good documentation and help with tax matters. Substantially cheaper than some of the other nanny share cloud accounting services out there.

MD

Matthew D.

Great customer service, ease of use, simple navigation and customer service is always available. With me being a small business owner the monthly fees are great and within range.

PT

Priscilla T.

Pros

Wave Accounting is definitely one of the best companies for accounting, and their payroll app has really come out on top. It's easy to use, easy to learn, and the user experience is optimal.

AA

Ashley A.

I love that it is easy to use and figure out. Costumer service is helpful.

SK

Shannon K.

Overall the experience has been a great one, it has been reliable for the last year.

BN

Britta N.

Cons

Inability to completely void out a payroll check that was incorrectly issued, and instead I had to issue a negative amount the next week in order to make the adjustment for the end of year 1099.

EJ

Eric J.

Although this was an oversight on my part, I think it should be set to "no", and the administrator should have to click yes. This mistake ended up costing me $2700.

DM

Debra M.

Customer service is the worst in the industry.

WB

Walter B.

Cons

My biggest problem was customer support, very limited and useless. There is a hidden fee that is not mentioned which should be disclosed.

AR

Anonymous Reviewer

It is really ugly and you can't customize the features and the service, because it doesn't left you enough control over the payroll.

AM

Anyugel M.

They missed some notes about things we need to file and it cost us money and time.

KG

Kalman G.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features32
  • 401(k) Tracking
  • Access Controls/Permissions
  • Activity Dashboard
  • Applicant Tracking
  • Approval Process Control
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Compliance Management
  • Direct Deposit
  • Document Storage
  • Employee Benefits Administration
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Health Insurance Administration
  • Leave Tracking
  • Multi-State
  • Payroll Management
  • Payroll Reporting
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Retirement Plan Management
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Tax Compliance
  • Third Party Integrations
  • Time Off Management
  • Time Tracking
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Total features17
  • 401(k) Tracking
  • Access Controls/Permissions
  • Activity Dashboard
  • Applicant Tracking
  • Approval Process Control
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Compliance Management
  • Direct Deposit
  • Document Storage
  • Employee Benefits Administration
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Health Insurance Administration
  • Leave Tracking
  • Multi-State
  • Payroll Management
  • Payroll Reporting
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Retirement Plan Management
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Tax Compliance
  • Third Party Integrations
  • Time Off Management
  • Time Tracking
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Integrations

  • Total integrations17
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Slack
  • SuccessFactors
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • Total integrationsN/A
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Slack
  • SuccessFactors
  • Twitter
  • Workday HCM
  • Xero
  • Zapier