MoveSpring is a cloud-based employee tracking solution, which assists companies with managing employee wellness programs. Key features include a member directory, progress tracking, collaboration, group chat, content scheduling, messaging, scheduled reporting, and rewards management.
Human Resources, 501-1,000 employees
Used daily for 6-12 months
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It’s my job to engage our employees and look after their wellbeing. To help with creating a impactful strategy, each year we conduct a Wellbeing Survey focused on the physical, financial and mental wellbeing of our employees. I can the trend out the results to decide what’s going to be most important to our employees and motivate them towards more positive well-being activities. It came as no surprise,...
Customer Service UX Challenge content Customisation Communication from the Movespring team
Our employees would like to share video messages in the chat. Would love to integrate the Leaderboards with our digital signage in office.
Higher Education, 201-500 employees
Used daily for 1-2 years
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Over the past two years, I have seen a good amount of UI updates and I hope to see more, which include accessibility features. The team has also listened and worked at improving the overall software based on our own and our user feedback.
What I liked most about the MoveSpring software is that the content modules have customizable templates. We created quite a few scheduled content modules for our challenge and it was very straightforward and easy to schedule and edit. The templates help with content creation to get you started with adding more engagement to your challenge.
What I least liked most about the MoveSpring software is some of the nomenclatures. For example, the words 'group' and 'team' were referenced interchangeably by participants. They couldn't figure out how to join the group even though they were already in the group but actually meant that they couldn't figure out how to join a team.
Hi Caryn, Thank you for taking the time to review MoveSpring! Glad you're loving the content feature. We're adding new content monthly so you'll have more to choose from. You can also look forward to content Collections, which will allow you to pick a topic and we'll schedule out content throughout your challenge. The nomenclature was a bit confusing, wasn't it? Good news being that we updated our app to replace the word Groups with Challenges. That should do the trick to make the distinction between challenges and teams easier for all users. Thanks again! - The MoveSpring team
Computer Software, 501-1,000 employees
Used daily for less than 6 months
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The Android client was easy to setup and sync with my existing Fitbit account. The mobile app was reliable syncing and my individual stats are clearly shown.
My biggest gripes about this service revolved around viewing data from other members of the step competition we were doing. Since we were doing a total step competition it felt like a huge piece of information was missing by not being able to see everyone's total count. You are only able to see a limited view of the users near your own total step count, even from the website. I also thought the UI for navigating to see the group stats was tedious and felt unintuitive buried in menus.
Thank you for your feedback, Joseph! Glad to hear that setup and syncing went smoothly. We've since added a Friends feature, which allows you to see daily totals and where you stand amongst your friends. You'll also notice a few updates to navigation and module structure to be more intuitive and user friendly. Lastly, we've communicated with your admin around the importance of adding in an individual...
Health, Wellness and Fitness, 1-10 employees
Used monthly for less than 6 months
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MoveSpring was a great platform and we will definitely be using it again!
MoveSpring was great for such a large group of people participating in 1 month challenge. It was really easy to on-board people into the group making our participation rate higher then expected. Managing the challenge from the backend of MoveSpring was incredible - we could download daily reports to manipulate the data we needed and the clean clear graphics MoveSpring produced were great for demonstration purposes. This saved so much time and allowed us to tally different statistics. From a user perspective MoveSpring was easy to use, allowed for a group conversation using the chat feature and had fun challenges (streak, globetrotter) to follow along with.
A few users found that they every time they opened the MoveSpring App they had to reconnect their device which was annoying and frustrating. We were doing a 10,000 steps a day challenge but there was no where to follow along with how many steps people were taking on that day unless you clicked directly into their profile. Users would have preferred to have seen the step counts for the day, each day, to be able to follow along. Unless the user was actively engaged in the challenge they had no reason to log into MoveSpring, which means their devices didn't connect. This was frustrating for our Administrator who had to constantly remind people to log into the MoveSpring app. A daily reminder for users from the app would have been a great way to solve for this.
We're so happy to hear you had a great experience, Barbara! A smooth onboarding is key to a successful program. Bummed to hear some users experienced device issues. We'll make sure to get them in contact with our customer support team ASAP next time around to get their issues resolved quickly. Since your review we've made quite a few enhancements to the platform to encourage engagement; think Friends, 1:1 chat, and sync reminders. We really appreciate you taking the time to leave a review. Don't hesitate to reach out if you need anything from us! - The MoveSpring team
Education Management, 1,001-5,000 employees
Used other for 1-2 years
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Our employees love MoveSpring! It's easy to use, allows manual entry (since many don't have a device to sync), and allows us to personalize the challenges to meet our needs.
This platform is so easy to use. What makes it better is the WONDERFUL customer service! Training was available to us and they made sure we were comfortable with the product before launching our first challenge.
I really don't have any dislikes. Customer Service has been so receptive to all our questions, especially Representative!
Hi Susan, Thank you for sharing your feedback on your experience using MoveSpring! We're always looking at how we can improve the site for both clients and users. Very happy to hear that users are feeling motivated by the programming! -The MoveSpring team
Q. What type of pricing plans does MoveSpring offer?
MoveSpring has the following pricing plans:
Starting from: $200.00/month
Pricing model: Subscription
Q. Who are the typical users of MoveSpring?
MoveSpring has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does MoveSpring support?
MoveSpring supports the following languages:
Q. Does MoveSpring support mobile devices?
MoveSpring supports the following devices:
Q. Does MoveSpring offer an API?
Yes, MoveSpring has an API available for use.
Q. What level of support does MoveSpring offer?
MoveSpring offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support