My Work Scheduler Features

My Work Scheduler

Scheduling for the customer service industry

5.0/5 (2 reviews)

My Work Scheduler Feature Summary

  • Drag-and-drop calendar
  • Daily, weekly & monthly views
  • Daily schedule transfer
  • SMS & email notifications
  • Email staff & customers
  • Click-to-call buttons
  • Search functionality
  • Work schedule reporting
  • Customer account management
  • Bulk data import from spreadsheets
  • Web forms for customer account creation
  • Staff account management
  • Dashboard with shortcut buttons
  • Status tracking
  • Progress tracking
  • Email marketing

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My Work Scheduler Feature Reviews

1 reviewers had the following to say about My Work Scheduler's features:

Brent McLean

App Scheduler

2016-09-20

The software has saved us on paper, ink and printer use. All employees have found the software very easy to use.

Pros

The employees can view their work load the night before from their smart phone.

Cons

Unable to put a space in the customers name. Example: Mary Anne shows up as Maryanne

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering My Work Scheduler

Easy of use, software can be used on many devices.

Source: Capterra
Helpful?   Yes   No

Response from Webcom Innovations


After discussing with the customer, it turns out that the application was allowing a space in the first name field. However, they were receiving an error message when they were entering a duplicate customer ID. The application doesn't allow a duplicate customer ID.

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