MySchedule Pricing, Features, Reviews & Comparison of Alternatives

MySchedule

Employee scheduling & workforce management

4.83/5 (12 reviews)

MySchedule overview

What is MySchedule?

MySchedule is an employee scheduling and workforce management tool which allows businesses to schedule shifts, manage vacation and time off requests, track hours worked, and more. The self service employee portal also allows employees to make time off requests, swap shifts, and communicate with colleagues from any desktop or mobile device. The cloud based platform is designed to help businesses schedule and manage their entire workforce, across multiple locations.

The MySchedule platform aims to helps businesses create schedules for their teams and employees to access their personal schedule, make requests, and swap shifts. Schedules can be created using the scheduling tool which offers features including template re-use, scheduled hours tracking per employee, filtering by position, and the combination of saved schedules.

Schedules created within MySchedule are flexible, allowing managers to make changes at any time, and employees can initiate shift swap requests. Shift swap requests, as well as vacation and time off requests, are routed to the relevant management user for approval or denial. Availability indicators are built in to the scheduling tool to aid managers in creating schedules, and are updated automatically based on pre-approved time off, as well as hourly counts and limits.

In order to aid communication within teams, MySchedule offers a messaging feature to allow employees and management to stay in contact with each other in real time, in either one-to-one or group messages. Users can discuss potential shift swaps or time off requests before submitting them in the system. Employees are also able to view their schedule, drop and pick up shifts, send messages, and make requests using the MySchedule mobile app.
myschedule.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom

Supported languages

English
MySchedule screenshot: Managers are able to create schedules for shifts and add employees based on availabilityMyschedule.com Feature OverviewMySchedule screenshot: Employees are able to view their daily schedule and upcoming shiftsMySchedule screenshot: The MySchedule platform provides reports on metrics such as labor expenditure and position cost distributionMySchedule screenshot: Employees can use the MySchedule mobile app to view their shiftsMySchedule screenshot: Shift details are provided to make employees aware of shift times and locations

MySchedule reviews

Excellent
10

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.6
  4.8
  4.9
kristin arruda

Many features but could use enhancements

Used weekly for 2+ years
Reviewed 2019-12-04
Review Source: Capterra

The business problems we are solving are not only time to create a schedule but also have it visible to employees outside of the workplace. We can easily set schedules to corporate demand, ensuring we stay within budgeted hours.

Pros
There are many pros to my schedule as a scheduling tool for staff. For one, you can build templates and set employees' availability. It also has the capability to set days/hours per week that employees prefer to be scheduled. Warnings appear for overtime or when employees are scheduled outside set availability. Vacation requests are easy to put in and also have a calendar function to easily assess how many employees have requested a particular day off. You can download the mobile app to approve or deny requests and employees have easy access to schedule and time off requests. I also love the over/short feature that tells me if I am under/overstaffed for a particular time of day.

Cons
There are downsides. For one, it is slow to load every time a change or edit is done. Second, templates could be streamlined. I also find that when I schedule an employee for 12:00 p.m., it likes to reset to 12 a.m. Instead of the copy function, I wish you could drag and paste an employee's scheduled day to another day.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Michael Hess

MySchedule.com has totally changed (for the best) how we will forever operate our business.

Used daily for 1-2 years
Reviewed 2017-05-09
Review Source: Capterra

Pros
I own and operate a MMA/Crossfit training facilities in the Northern Virginia/DC Metropolitan area, with all kinds of employees/staff ranging from: personal trainers, administrative management, lead & assistant instructors, as well as subcontractors. With MySchedule its all about making the life of a business owner/manager 100 times easier! We've tried other scheduling softwares before, simply were not satisfied, and they didn't click with our employees so we were left with the old-fashioned methods of scheduling everyone (email). MySchedule is easy to use, quick to learn/understand, and most importantly has been something we as an organization are going to stick with as a crucial asset to the systems we try to have in place for our business to consistently thrive. I feel with MySchedule we are at the cutting edge of management and scheduling standards, and certainly have an edge over our competition. At this point, I don't know what we would do without MySchedule!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Tiffany Abohasen

Myschedule is a great system for anyone looking to schedule their employees online.

Used daily for 1-2 years
Reviewed 2017-11-26
Review Source: Capterra

Pros
Myschedule was a great addition for us and it was very easy to learn. I really don't know what I would do without it and it has become an essential part of our daily management. The team at Myschedule also helped us set up our whole account. Their customer service and support is really good over there. Our employees love using the phone app. It has become a great communication tool for our management and employees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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James Muldoon

Great product

Used daily for 6-12 months
Reviewed 2019-03-13
Review Source: Capterra

We spend way less time scheduling our employees and dealing with communication disconnects.

Pros
My managers and employees love using it. Easy to set up and and even easier to use. One of the best parts about having Myschedule in place is that I don't have to field calls from my employees all day long anymore. These guys helped me set everything up and took the time to teach each of my managers how to use the system. They have a great staff over there. Highly recommend

Cons
Our experience with Myschedule has been nothing but positive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rob OHeran

MySchedule.com is one of the most intuitive and user friendly scheduling platforms I have used.

Used daily for 1-2 years
Reviewed 2018-05-01
Review Source: Capterra

Ease of use and easy integration.

Pros
Stability, functionality, app inclusion, customer service, ongoing improvements. Template feature is great, making adjustments is easy.

Cons
Looking forward to additional features rolling out. I would like the ability to manage the schedule from the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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MySchedule pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact MySchedule for pricing information.

MySchedule features

Automatic Notifications
Employee Management
Employee Portal
Employee Self Service
Self Service Portal

API (432 other apps)
Activity Dashboard (366 other apps)
Activity Tracking (227 other apps)
Applicant Tracking (279 other apps)
Customizable Branding (270 other apps)
Customizable Reporting (265 other apps)
Data Import/Export (258 other apps)
Employee Database (223 other apps)
Employee Onboarding (212 other apps)
Performance Management (209 other apps)
Real Time Reporting (231 other apps)
Recruitment Management (224 other apps)
Reminders (239 other apps)
Reporting & Statistics (382 other apps)
Third Party Integration (280 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for MySchedule

Key features of MySchedule

  • Staff scheduling
  • Reminders
  • Scheduling
  • Schedule distribution
  • Shift swapping
  • Time clock
  • Automatic notifications
  • Customizable templates
  • Employee management
  • Employee portal
  • Employee self service
  • Instant messaging
  • Messaging
  • Real time updates
  • Availability management
  • Group scheduling
  • Visual analytics
  • Overtime tracking
  • Chat
  • Filtered views
  • Approval process control
  • Graphical data presentation
  • Vacation tracking
  • Email invitations & reminders
  • Availability indicator
  • Time off requests
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Benefits

Create schedules for multiple teams or locations and select different shift slots in order to manage the schedule for that particular shift. Create one-off shifts or recurring shifts.

Communicate with individual employees or the entire team using the built-in MySchedule messaging tool which facilitates real-time messaging between team members.

Allow employees to drop and pick up shifts, make vacation requests, and add their own availability, all from the MySchedule mobile app or a desktop.

Route all requests, including shift swaps and availability, to management for confirmation. Businesses are able to create approval workflows and control permissions to certain users for making approvals.

Utilize scheduling tools such as the ability to save and re-use schedules, filter schedules by employee or position, track the number of hours scheduled for each employee, and more.