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Newired

Contextual guidance for in-app support

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Newired Features

Features Summary

Functionality

4.3

/5

14

Total features

52

6 categories

Newired features

Activity Dashboard
Alerts/Notifications
Asynchronous Learning
Audience Targeting
Collaboration Tools
Compliance Management
Configurable Workflow
Content Creation

Common features of Training software

API
Academic/Education
Activity Dashboard
Activity Tracking
Assessment Management
Assignment Management
Asynchronous Learning
Blended Learning

Price starts from

206

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

14

Price starts from

206

Per month

learn more

Total Features

52

Unique features

  • Corporate/Business

  • Survey/Poll Management

  • Customer Segmentation

  • Surveys & Feedback

Functionality

4.5

/5

3.5K

Price starts from

39

Per month

visit website

Total Features

64

Features in Common

14

Unique features

  • E-Verify/I-9 Forms

  • HIPAA Compliant

  • W-2 Preparation

  • Life Insurance Administration

Functionality

4.8

/5

1.5K

Price starts from

8

Per month

visit website

Total Features

159

Features in Common

20

Unique features

  • COBRA Administration

  • Resume Storage

  • Employee Database

  • Access Controls/Permissions

Common Newired comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Newired – Empowering users of web-based application to act effectively.

Reviewed 3 years ago

Newired is a highly dynamic enterprise with full commitment to make the customer happy, learning fast from feedback from the field and supplying high quality software with guiding principles of code free (that is easy to learn), low invasive (that is very very low integration need) and build for security.

Pros

Newired Journey and Tips allows to inject tips and guidance directly into the web-application's user interface - specifically in the context they need. This can not only help new users and irregular users to use the application more effectively and thus ensuring correct usage and more effectiveness, but also reduces need for upfront training and load on support. What is especially nice is that the guidance can be across divers web-application empowering a smoother guided user experience. In a world where the rhythm of software changes / releases is ever more increasing parallel to the digitalization of ever more processes in companies driven by ever faster time to market needs, Newired may become key to keep users engaged and focused.

Cons

As the software is disrupting in a way with current practices the “owner” of such software is not always clear. The business cases of its usage – even though it is always about user experience is varied as it affects various fields – ie. deployment, training, change initiatives, process “control”, support etc. On the other hand the aim of Newired is however always to ease the life of the user, which makes it very attractive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Newired is an enterprise tool that simplifies the approach to using any web application.

Reviewed 5 years ago

Significantly reduce time and cost in training and time to market of new application

Pros

Do you want to do a specific function and you don't know how? Newired helps you. Do you want to have a "journey" of the application you are using? Newired guides you through menus and functions step by step. Do you want to inform and train your users and customers about the new features available? Newired does it without expensive training sessions. It is completely independent of the application to which it refers, and to which it adapts dynamically. In complex application processes, it helps you to better understand what you are doing, sure that you are always doing the right thing.

Cons

Because of the young age, it may be a bit slow in articulated and complex application flows. On the other hand, new releases that increase performance and functions are frequently available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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THE NEW EDUCATION BORDER

Reviewed 5 years ago

Reduct employee education costs and time to market

Pros

The product is very Easy to use and Extremely Adaptable to my Enterprise needs; all technical engineer is able to configure rewired journey without education session.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Newired is among the best digital adoption platforms!

Reviewed a year ago

Newired allows people to experience the product in real time. And in comparison with other digital adoption platforms it's fairly easy to use even if one is not a programmer. The most important benefit to using Newired is that their customer service is fantastic.

Pros

What I like the best about the software is that it's fairly easy to use and implement even on small scale. You can use it with multiple websites. And it's relatively intuitive.

Cons

Onboarding to Newired could be improved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Newired, the real UX improve!

Reviewed 3 years ago
Pros

Easy to create User Guide without modify the target application! It's very useful create User guide without have any knowledge about the technical part of a generic Web Application

Cons

Hard to manage if there are too much Journeys

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Will recommend to others

Reviewed a year ago

Very good

Pros

1. Good for providing training to new users 2. Can reduce user mistake and guide user to use the software error free

Cons

Not found any, its only setting up the new wired was bit time consuming but support team helped us a lot