Offero Reviews

Using this system as a volunteer across different organizations along the Front Range has been a breeze. I love how easy it is to track my hours and mileage, and pulling up reports is a snap. Plus, seeing who else is signed up for activities helps us coordinate rides to more remote sites.

My only wish? More activity options to choose from!

Hi Bobbi, thank you for the review! It's great to hear that Offero is helpful to you as a volunteer. We pride ourselves in providing excellent support to our customers. Thanks for volunteering!

I like that I can be relatively hands off after I have my programs set up. My volunteers can sign up and make their scheduling changes without me having to assist too much. It’s very user friendly.

If you aren’t properly trained from the beginning, it can be difficult to learn on your own.

Hi Alyssa, thank you so much for your review! We love working with you and are so glad you have more time to focus on the people, not the paperwork.

Offero is such a welcome change from other software programs out there -- it's well planned for incorporating new features in the future and serves our immediate needs better than any other software we tried. We have 29 different volunteer positions in a lot of locations and each team has a different coordinator with different needs. Needles to say, our needs are complicated. But Offero offers an elegant solution with options to grow our program and and the chance for input into new features. It's the perfect software for our needs.

There are a few features that we don't use (Adopt-A for example) because we don't have the specific program they were created for and we would benefit from a "user's guide" to help us find ways to incorporate them. While they have drastically improved customization options, I would like to see more options for report customizations in future releases.

Hi Jana, thank you for your detailed review. We are so proud to work with your organization. Looking forward to connecting about our Adopter module soon!

Easy to use and excellent customer service support

N/A I wish the organized I worked with would have taken ado of the customizable fields more

Hi Monique, Thanks so much for your positive feedback and being an advocate for Offero. There are so many places to customize Offero, the possibilities are endless!

Ease of program scheduling and registration, helps to provide critical information to volunteers and participants.

I have no cons for Offero! This product is immensely helpful.

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Offero has been immensely helpful for your program scheduling and registration needs. Providing critical information to both volunteers and participants is a key aspect of what we aim to achieve, and we're delighted to know that you've found our platform effective in this regard.

Offero offers one place to register for programs, recruit volunteers, capture participant data, and run reports. It is efficient and easy to use, which helps to revolutionize how we set up and administer programming.

There is no limit to what is customizable, but it could become cost prohibitive with all the bells and whistles.

Thank you very much for sharing your experience with Offero! We're delighted that you find Offero efficient, easy to use, and incredibly useful for simplifying tasks. Making processes more efficient is at the core of what we aim to achieve, so you can spend less time on the paperwork and more on the people!

Our organization thoroughly enjoys how in-depth the system can track hours, record important information and streamline the process from volunteer application to an individual being an onboarded volunteer. What we like most about this software is it has centralized our process of volunteer management. We are able to use this platform for recruiting, applications, onboarding, recognition, mass communication and volunteer hour documentation.

At this time, we wish there were more customizable fields in a volunteer's profile. We'd like to track a few items which the system does not currently have, which would be solved if we had the ability to create our own fields.Also, reports can be limited. We see benefit in being able to have a blank report and select fields to grow customized reports rather than preset reports.

Thank you for taking the time to review Offero, Bailey! We are so glad to hear that Offero has been a game-changer for how your organization manages volunteers. We'd be happy to look into any additional custom fields you need. Please submit a support request so we can connect further and get this taken care of. We appreciate your feedback and the opportunity to serve your organization.

Offero is modern, robust, and visually appealing for volunteers, staff, and program participants. This was a major upgrade for us, and some of the tools that have been most beneficial or have the most potential for our organization include: activities, shifts, emailing within the system, courses, awards, tags, and being able to require waivers. We are also looking forward to better utilizing features like custom volunteer applications, feedback requests, and adopters. The staff at Offero are also passionate and dedicated to understanding your organization and ensuring your experience is positive.

Because Offero has so many features and functionality, especially compared to our previous software, it has been a big learning curve for staff and volunteers to understand and use the system. Some terminology was also a bit challenging for us to get used to (such as Volunteer Groups and List Management). I would like to be able to search for volunteers by geography more easily, and am interested in more robust options for managing partner organizations.

Thank you for the fantastic review, Becky! It's great to hear that Offero helps your staff and volunteers operate more efficiently. We are excited to let you know that both of the desired features you mentioned are on the wishlist as enhancements we will be adding in the future. Thanks again for the feedback and the opportunity to serve your organization.

I like how user friendly it is. Everything is visually accessible and once you are familiar with the site it get easier and easier to use.

How in depth some of the features are. It is hard to get from one point to another on the page if you are unfamiliar with the website.

Thanks for your review, Bailey! We appreciate your feedback from an intern's perspective, and are so glad you find Offero to be user-friendly. Offero definitely is a robust system with lots of in-depth features—it was designed that way to meet the comprehensive needs of our customers. Thanks again for taking the time to share about your experience with Offero!

Offero helped me eliminate the need for lots of other software. We were able to bring our program offerings into one place and do most of what we needed using a single platform.

Because our organization used the software across multiple programs it was difficult to get it to work for ALL of our needs. That being said, it was still a huge improvement over what we used before.

Thank you for your kind review, Jamie. Nothing makes us happier than hearing Offero made your job easier. Thanks again for taking the time to share your experience with Offero.

As a new employee, learning to use this software system was pretty easy and intuitive for me. If I didn't know where to find something, it was pretty easy to figure out where it was located, even without watching a tutorial. It provides great evaluative and reporting tools which allow me to see the impact of our volunteer-led program easily, as well as being able to see volunteer satisfaction. The system seems to be fairly easy for our volunteers to use as well, even those who are newer to interacting digitally. Also, the customer service for this software is exceptional! Representative is great about answering all of our questions and is receptive to requests for new capabilities for the system.

It's hard to say what I don't like, since I am still learning more about the system each day that I use it. I think that the reporting system could be a little more intuitive. But I haven't watched a lot of the tutorials (I usually haven't needed to) so the information could be there. As I mentioned, representative is also great at responding to questions or concerns.

Thanks for your 5-star review AJ! It's great to hear that Offero has been so easy for you to learn; we strive to make it as intuitive as possible. Thanks for the feedback and the opportunity to serve your organization!

Simple program, yet fulfills all needs. Reports are a breeze

At first it was like learning a new language, but as I used it more the transition became easier

Thank you for the great review, Jo! We are so glad to hear that Offero is easier for your volunteers and allows you more time to do the rest.

Customer service is top notch. They work with the organization to train and customize and are available to answer questions.

There are so many layers to the software it has taken time to really dig deep to understand all it offers.

Thanks so much for the glowing review, Laura! We are happy to hear that you are enjoying the system and our customer service. Offero is a very robust system with lots of functionality, so it can take a bit to truly utilize all of it. Thanks again for the review and for being a loyal customer.

It was great to have everything in one place, from volunteer sign ups to participant registrants. I also love the feature of being able to run reports on my events and programs. The software is easy to use as an admin and for most users. I also really appreciate the "feedback feature" where you are able to ask any questions and send screenshots of the issue or question you have. The staff is great about quickly following up with any questions or concerns.

As the program grows there are changing small glitches and nuances to understand, but overall I love this software.

Thank you for the fantastic review! We are so glad to hear that Offero makes coordination much easier for your organization.

Offero is easy to use for both administrators and volunteers. It has a variety of features for volunteers to enter hours. It also has tiered levels of permissions for participants, different types of volunteers, and administrators. It's enterprise-wide functionality is the best I have seen in a volunteer management system.

That more people don't use it! I think as it grows it would be exciting to have a user group of government driven volunteer programs that can connect and share best practices.

Thanks for the fantastic review, Charlotte! It's our pleasure to serve your organization and provide the tools you require to run a city-wide volunteer program. Stay tuned for more helpful updates coming soon!

Offero is easy to use and intuitive. It saves us so much time and effort.

Everyone must create an account which turns off some users, but is unavoidable.

We appreciate your 5-star review, Zoe! It's great to hear that Offero (Engage) saves everyone at the City of Fort Collins time and effort. We understand that being required to create an account can be a turnoff, but it benefits users by streamlining communications and registrations. Thanks for the feedback and the opportunity to serve your organization!

We have been working with the Offero system within our department for almost 2 years. It is easy to navigate, user friendly and because it is used by partnering agencies, our shared volunteers are very familiar with the system. Tech support is responsive and always available for questions.

It would be great if the system could accept payment for programs. I think more agencies would be interested if this were an option.

Thank you for your kind review, Pam. Nothing makes us happier than hearing your organization and volunteers enjoy our system and find it user-friendly. We are excited to share that the ability to accept payment for activities is on our product roadmap. Thanks again for taking the time to share your experience with Offero.

Offero is fantastic. There isn't anything else like it on the market. We use it daily to help us manage our volunteers and organize our events.

I'm getting picky here, but it does take a little while to figure out where all the different administration settings are located. But once you get the hang of it, it is easy to add, edit, and customize everything.

Thanks so much for the glowing review, Nik! We are happy to hear that you are enjoying the system and our enhancements. We will be taking your feedback on the location of the admin settings into consideration. Thanks again for the review and for being a loyal customer.

Offero (Engage for us) is the first software of it's kind that allows you to manage all aspects of BOTH public participation AND volunteer scheduling. The system has so much functionality and scalability that you can customize as you go. You don't need to be a software engineer to use it! I feel like this has raised our customer service to a level that all our customers deserve.

The only difficulty is teaching volunteers to use a new tool but the on-line tutorials are extremely user-friendly.

Sue, thank you so much for your 5-star review of Offero (Engage)! It made our day here at Squarei Technologies. We are so glad to hear that our easy-to-use system helps the City of Fort Collins be the "gold standard" of service to volunteers and participants. Thanks again for your review and for being a loyal customer.