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QuickBooks Payroll Pricing, Features, Reviews and Alternatives

QuickBooks Payroll product overview

Price starts from

35

Per month

Per Feature

What is QuickBooks Payroll?

QuickBooks Payroll is a complete payroll management platform for small businesses that provides companies with complete control over their employee salary calculations and labor hours. The payroll solution incorporates an internal calculator which automatically assesses tax returns based on the amount of employee hours entered.

Key benefits of using QuickBooks Payroll

• QuickBooks Payroll fully automates tax calculations for employee paychecks, and monitors local, state, and federal taxes for updates.

• The online employee portal allows employees to view their W-2s and pay stubs at any time.

• Self-service payroll lets users prepare and file their own tax forms, and QuickBooks Payroll also offers a full service option which provides US-based support for state and federal forms and payments.

• Payroll can be run as many times as required with no extra fees, and users can create additional checks and bonuses outside of regularly scheduled payroll.

• Native iOS and Android mobile apps allow users to create paychecks, electronically pay taxes and file forms, pay workers, receive reminders, view paycheck histories, and more from anywhere.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

In Person
Documentation

QuickBooks Payroll pricing information

Value for money

4.3

/5

698

Starting from

35

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

QuickBooks Payroll features

Functionality

4.5

/5

698

Total features

36

3 categories

Most valued features by users

Reporting/Analytics
Self Service Portal
Alerts/Notifications
Real Time Reporting
Employee Management
Reminders
Performance Management
Recruitment Management

Functionality contenders

QuickBooks Payroll users reviews

Overall Rating

4.5

/5

698

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.72/10
Rating distribution

5

4

3

2

1

493

115

47

10

33

Pros
Using QBO for my business has been extremely helpful and easy to use. I have been very pleased with QuickBooks Payroll service since I started using the product and the cost is well worth it.

SL

Stewart L.

I enjoy the excellent customer service provided each time I have called in. Each representative is patient, kind and you can hear the smile on the other end of the phone.

MV

Monique V.

Wonderful software especially for start-ups to set up payroll and ensure all proper taxes, commission, and more is done accurately and easily. Gives great confidence payroll is accurate.

KL

Kara L.

Cons
My QB consultant warned me that Intuit payroll is screwing everything up and I should switch to ADP. But, no I did not listen and now they did the same mistake this year.

WD

William D.

Some of the updates can be frustrating as well as the importing features (lost files, duplicate files, etc).

TW

Theresa W.

We went through hell last year, getting this resolved and their customer service sucks.

WD

William D.

Overall rating contenders

Overall Rating

Reliable and accurate

Reviewed 8 months ago

Transcript

Alissa: Hi, my name is Alissa and I'm operations director for a nonprofit. I give QuickBooks Payroll...

AvatarImg
AvatarImg

Emily K.

Executive Director

Nonprofit Organization Management, 1-10 employees

Review source

Overall Rating

Payroll Made Simple

Reviewed 2 months ago

Transcript

Emily K.: My name is Emily. I'm an executive director of a local non-profit. I am reviewing QuickBooks...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Quickbooks Review

Reviewed 5 months ago

I love using Quickbooks and will continue to utilize its software.

Pros

what i liked most about Quickbooks is that i can easily track and organize transactions, manage and organize expenses from anywhere, quickly reconcile your accounts and gain control of your cash flow.

Cons

Theres nothing i disliked about the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Quickbooks Assisted Payroll - Great for small businesses

Reviewed a year ago

Overall, it's been great for our company. As mentioned above, their customer service needs some help. Other than that, their payroll service has helped a tremendously, in keeping track of everything needed to comply to State and Federal filing and tax deadlines. I would recommended it as a tool to help ease the work for your payroll person in the office.

Pros

I like the ease of the payroll service. We have a small number of employees, yet prior to QuickBooks, sometimes quarterly payroll taxes were mis-calculated. With QuickBooks Assisted Payroll, we do not ever have to worry about sending in payments, as they are done for us automatically. W-2 are no longer a headache either, they are don't quickly and generated seamlessly.

Cons

When we do have issues, customer service is not to par. They stopped service many of their payroll services and when you do, you do get switched around a lot and many seem to not know the basics of payroll. - I wouldn't recommend their services if you need step by step help on processing your company payroll.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Quickbooks payroll

Reviewed a month ago
Pros

Quick books has been a great tool for our small business. We have six employees that are all full-time so we are provided them easy direct deposit paychecks, and payroll helps me keep track of everything for tax season. It has it all in one place which makes it very user friendly.

Cons

The price for quickbooks is higher than other software and I wish they had deals or promos for reoccurring users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Quickly Moved from Quickbooks Payroll to a professional service

Reviewed a month ago

It has been a few years since I used Quickbooks Payroll and possibly they have improved the experience over the last 3-4 years. However, for my money, I found it was easier to outsource this function and save the time and headaches.

Pros

Since it was already part of our Quickbooks Online program, I wanted to attempt to save money on payroll by doing it myself. It was easy to access in Quickbooks and the initial setup wasn't too hard. The quickbooks program does allow you to have accountant access to import payroll, which is far better than doing it yourself!

Cons

I quickly ran into roadblocks on setting up payroll in Quickbooks and finding support was nearly impossible. The dashboard wasn't helpful and after working through some more complex setup and still arriving at tax withholding errors, I decided it was best to hire a professional service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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QuickBooks Payroll a good choice for all but the smallest of small businesses

Reviewed 2 months ago

A reliable and accurate service providing pretty much everything the small business needs to generate a payroll and to remit taxes and tax filings in a timely basis. Good customer service. When new state taxes were introduced, it was sometimes difficult to get the calculation of taxes due correct and, in my case, QuickBooks was never able to successfully remit the Washington Family & Medical Leave tax.

Pros

A comprehensive online payroll service likely to meet the needs of most small businesses with good integration to other products and services sold by QuickBooks. Easy setup, good customer service. I liked being able to schedule so that payroll taxes were deducted from my corporate account close to the date the remittance was due to the taxing authority. Some payroll services deduct taxes from the bank account just after payroll is run, then hold it (presumably making interest on those funds) until the taxes are actually due. QuickBooks doesn't appear to do that.

Cons

A few too many steps are required to run a payroll with a few informational messages being displayed that I usually disregard (of the "are you sure you want to do that?" kind). Also, QuickBooks was never able to successfully report and remit certain of Washington's state taxes. QuickBooks' calculation of these taxes never quite matched the calculation made by the state taxing authority and correcting QuickBooks' record of what I actually paid was a bit complicated. Also, the price for this service is not competitive, compared to other services, for very small businesses.

QuickBooks Payroll FAQs and common questions

Q. What type of pricing plans does QuickBooks Payroll offer?

QuickBooks Payroll has the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of QuickBooks Payroll?

QuickBooks Payroll has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business


Q. What languages does QuickBooks Payroll support?

QuickBooks Payroll supports the following languages:
English


Q. Does QuickBooks Payroll support mobile devices?

QuickBooks Payroll supports the following devices:
Android, iPad, iPhone


Q. Does QuickBooks Payroll offer an API?

No, QuickBooks Payroll does not have an API available.


Q. What other apps does QuickBooks Payroll integrate with?

QuickBooks Payroll integrates with the following applications:
WooCommerce, QuickBooks Online Advanced, Quickbooks Online, Shopify


Q. What level of support does QuickBooks Payroll offer?

QuickBooks Payroll offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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