QuickBooks Payroll Pricing, Features, Reviews & Alternatives

QuickBooks Payroll

Small business payroll platform

4.48/5 (605 reviews)

QuickBooks Payroll overview

What is QuickBooks Payroll?

QuickBooks Payroll is a complete payroll management platform for small businesses that provides companies with complete control over their employee salary calculations and labor hours. The payroll solution incorporates an internal calculator which automatically assesses tax returns based on the amount of employee hours entered.

QuickBooks Payroll lets users enter the salaries and hours of employees, then allocates staff wages to their linked accounts. Full tax reports can also be viewed and return payments are automatically calculated and can be processed within a matter of seconds. Tax returns can be managed based on geographical location to abide by state employment laws.

All data entered into QuickBooks Payroll is completely transparent and users can view real-time reports which can be exported to Excel spreadsheets. The complete backend dashboard is optimised for mobile devices giving users the ability to control payroll operations whilst out of office. Once logged in, QuickBooks Payroll lets users add, edit and execute payment tasks, and generates notifications for important updates.
www.intuit.com

Pricing

Starting from
$35/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

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QuickBooks Payroll screenshot: Multiple payment options are supported by QuickBooks PayrollHow To Get Started With Payroll In QuickBooks | US TutorialQuickBooks Payroll screenshot: All federal and state tax information can be managedQuickBooks Payroll screenshot: Electronic signature allows users to securely sign tax documentsQuickBooks Payroll screenshot: Users can control the frequency at which payroll is run, employee salaries and hourly wagesQuickBooks Payroll screenshot: Overall payroll costs and payment types are visualized before payroll is submitted

QuickBooks Payroll user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.5
  4.5
  4.4
Joanne R.

A useful tool for money

Used daily for 2+ years
Reviewed 2021-04-01
Review Source: GetApp

very god

Pros
This is a good product easy to use for advantage person

Cons
Maybe more online instructions would be good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Paul B.

Quickbooks Online Payroll

Used daily for 2+ years
Reviewed 2020-03-26
Review Source: Capterra

The software continues to be very efficient and provides ease of use. However, the confidence I have in customer service is what makes me stick with this software and not look elsewhere for an alternative.

Pros
Ease of implementation and constant guidance available from customer service to resolve any issue. Also the ability to access and run payroll from any device that can reach the internet provides so much productivity.

Cons
The Elite payroll service seems so restrictive. I cannot access many of the settings or execute many of the functions that I could through the Core payroll service. To change these settings I need to go through customer service, which was very confusing and frustrating during the implementation of the payroll service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gethsun M.

QuickBooks Review

Used daily for 2+ years
Reviewed 2021-03-14
Review Source: Capterra

Quickbooks will make a great choice for a small-medium size business as an introductory software for managing purchases, accounting, and financials.

Pros
Customizable reports Pricing controls feature Real-time financial tools and advanced tools to manage employees & payments.

Cons
Absence of vital reports outside accounting & finance. Lack of industry & business-specific features like tracking/e-commerce and tracking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Kimberly P.

Quickbooks Payroll don't be fooled

Used daily for 2+ years
Reviewed 2020-12-29
Review Source: Capterra

If you have a simple payroll this is not a terrible product. If you have employees in multiple states, I would not recommend.

Pros
The integration with Quickbooks online was a key factor. It is also very easy to use once the setup is complete.

Cons
The customer service is non-existent. I have a client that uses the full service payroll, and if there is an error where Quickbooks is at fault, it is impossible to ever get them to pay for the error, they will admit the responsibility, but they will not pay for the responsibility. The customer service is tiered so you never speak to a decision maker even when the error is a significant dollar amount. I had this issue in two cases. 1. Quickbooks processed a duplicate payroll costing my client $15,000+ and despite full documentation that they were responsible, they would not pay for the error. 2. I set up a new client on full service payroll with employees in the state of Nevada. QB did not support filing one of the taxes required for the state. They did not disclose this and admitted that they did not disclose at the beginning nor did they prompt the client to file the return when it came due. Quickbooks did take responsibility for the error by admitting it, but they would not take responsibility for the taxes and penalties.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Luke G.

An Industry-Leader & Solid Product

Used weekly for 2+ years
Reviewed 2021-01-12
Review Source: Capterra

Overall, the experience has been positive but I am unsure about the current trends and future

Pros
Name recognition; ease of access & availability to our firm and also the clients; and familiarity of the product.

Cons
The overall cost to use the product, largely due to always-increasing subscription prices, is the primary downside to using QuickBooks Payroll, or any Intuit/QuickBooks product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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QuickBooks Payroll pricing

Starting from
$35/month
Pricing options
Free trial
Subscription
View Pricing Plans

Payroll only:
Self Service Payroll: $17.50/month for the first three months ($35/month thereafter) + $4/employee/month.
Full Service Payroll: $40/month for the first three months ($80/month thereafter) + $4/employee/month.

Payroll with QuickBooks Simple Start:
Self Service Payroll: $27/month for the first three months ($55/month thereafter) + $4/employee/month.
Full Service Payroll: $50/month for the first three months ($100/month thereafter) + $4/employee/month.

QuickBooks Payroll features

Alerts/Notifications
Applicant Tracking
Employee Database
Employee Management
Employee Profiles
Performance Management
Recruitment Management
Reporting/Analytics
Self Service Portal
Training Management

API (642 other apps)
Activity Dashboard (610 other apps)
Assessment Management (433 other apps)
Collaboration Tools (394 other apps)
Customizable Branding (400 other apps)
Data Import/Export (451 other apps)
Mobile Access (480 other apps)
Reporting & Statistics (633 other apps)
Search/Filter (390 other apps)
Third Party Integrations (510 other apps)

Videos and tutorials

Additional information for QuickBooks Payroll

Key features of QuickBooks Payroll

  • Automatic state & federal payroll tax form filing
  • Check printing
  • Complete payroll history
  • Direct Deposit
  • Email reminders
  • Instant paycheck calculations
  • Mobile payroll management
  • Online payroll management
  • Payroll tax calculation
  • Real-time reports
  • Tax e-payment
  • Tax payment reminders
  • Time clock integration
  • Time tracking
  • Workers' comp management add-on
  • Year-end W-2 printing
View All Features

Benefits

• QuickBooks Payroll fully automates tax calculations for employee paychecks, and monitors local, state, and federal taxes for updates.

• The online employee portal allows employees to view their W-2s and pay stubs at any time.

• Self-service payroll lets users prepare and file their own tax forms, and QuickBooks Payroll also offers a full service option which provides US-based support for state and federal forms and payments.

• Payroll can be run as many times as required with no extra fees, and users can create additional checks and bonuses outside of regularly scheduled payroll.

• Native iOS and Android mobile apps allow users to create paychecks, electronically pay taxes and file forms, pay workers, receive reminders, view paycheck histories, and more from anywhere.