QuickBooks Payroll Features

QuickBooks Payroll

Small business payroll platform

4.46/5 (635 reviews)

Competitor Feature Comparison

360 Degree Feedback
401(k) Tracking
Accounting Integration
Alerts/Notifications
Applicant Tracking
Approval Process Control
Benefits Management
Check Printing
Compensation Management
Direct Deposit
Document Storage
Employee Database
Employee Management
Employee Portal
Employee Profiles
Employee Self Service
Employee Time Tracking
Forms Management
Learning & Development
Monitoring
Multi-Currency
Multi-State
Onboarding
Payroll Management
Payroll Reporting
Performance Management
QuickBooks Integration
Real Time Data
Real Time Reporting
Real-time Updates
Receipt Management
Recruitment Management
Reminders
Reporting/Analytics
SSL Security
Self Service Portal
Sick Leave Tracking
Succession Planning
Tax Compliance
Time & Expense Tracking
Time Off Management
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
W-2 Preparation
Wage Garnishment
Workflow Management
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360 Degree Feedback
401(k) Tracking
Accounting Integration
Alerts/Notifications
Applicant Tracking
Approval Process Control
Benefits Management
Check Printing
Compensation Management
Direct Deposit
Document Storage
Employee Database
Employee Management
Employee Portal
Employee Profiles
Employee Self Service
Employee Time Tracking
Forms Management
Learning & Development
Monitoring
Multi-Currency
Multi-State
Onboarding
Payroll Management
Payroll Reporting
Performance Management
QuickBooks Integration
Real Time Data
Real Time Reporting
Real-time Updates
Receipt Management
Recruitment Management
Reminders
Reporting/Analytics
SSL Security
Self Service Portal
Sick Leave Tracking
Succession Planning
Tax Compliance
Time & Expense Tracking
Time Off Management
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
W-2 Preparation
Wage Garnishment
Workflow Management
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360 Degree Feedback
401(k) Tracking
Accounting Integration
Alerts/Notifications
Applicant Tracking
Approval Process Control
Benefits Management
Check Printing
Compensation Management
Direct Deposit
Document Storage
Employee Database
Employee Management
Employee Portal
Employee Profiles
Employee Self Service
Employee Time Tracking
Forms Management
Learning & Development
Monitoring
Multi-Currency
Multi-State
Onboarding
Payroll Management
Payroll Reporting
Performance Management
QuickBooks Integration
Real Time Data
Real Time Reporting
Real-time Updates
Receipt Management
Recruitment Management
Reminders
Reporting/Analytics
SSL Security
Self Service Portal
Sick Leave Tracking
Succession Planning
Tax Compliance
Time & Expense Tracking
Time Off Management
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
W-2 Preparation
Wage Garnishment
Workflow Management
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Mobile apps

iOS App


1,389 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


1,780 reviews

QuickBooks Payroll Feature Reviews

25 reviewers had the following to say about QuickBooks Payroll's features:

Gethsun M.

QuickBooks Review

2021-03-14

Quickbooks will make a great choice for a small-medium size business as an introductory software for managing purchases, accounting, and financials.

Pros

Customizable reports Pricing controls feature Real-time financial tools and advanced tools to manage employees & payments.

Cons

Lack of industry & business-specific features like tracking/e-commerce and tracking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Accounting company, myself only employees)
Verified Reviewer

Intuit Online Payroll Review

2019-07-08

The US-Based and the software itself is pretty self-explanatory and eliminates a lot of the extra time it takes to run payroll properly.

Pros

Very easy to set up Reasonably Priced Easy to Upgrade to Full Service Keeps track of records and easy to access and run reports and file necessary taxes Capable of being used on mobile devices and computer Can use for Employees and Contractors

Cons

Does not integrate directly with Quickbooks Online but there is an export/import option

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
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Emily M.

QuickBooks Payroll

2018-11-28

For someone with only a few employees it is a good product.

Pros

The ease of being able to process your payroll from any mobile device.

Cons

Also the reports for payroll summary or not nearly as detail or customizable as the desktop version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Robyn S.

Quickbooks Payroll does the job!

2020-02-18

I appreciate the little add-on services that came with QuickBooks Online Payroll - like giving employees access to view their stubs, access to Tsheets, and the ability to pay contractors via direct deposit.

Pros

For a small business with an average of less than 10 employees, it has everything we need.

Cons

Not as many reports as Quickbooks desktop has and limited in the customization of reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Robert E.

It is a great product but......

2021-02-24

Pros

Easy to use, great support, accurate reports

Cons

Cost became prohibitive for just myself as the only employee

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
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ROSS H.

Decent Product

2021-01-19

Very good product, does what you need it to. However a few more detail options would be good.

Pros

Offers integration through third party apps

Cons

Unable to specify an Employee class type.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Sarah W.

Another GREAT product by Intuit

2020-08-04

Overall this is a good product if you a small amount of employees.

Pros

The product is very user friendly and easy to use.

Cons

I feel that the reporting is very lacking with this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Karen P.

Automated Payroll on the Cloud

2018-09-19

Helps me produce paychecks and track payroll expense more efficiently and it is all on the cloud.

Pros

I like that I can do weekly payroll quickly and accurately in 15 minutes.

Cons

I do not like the formats of the summary reports for employees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Sangita L.

Great service but needs some enhancements

2018-07-31

Pros

The system is easy to use, cost effective, reports are good and customer service is good for the most part.

Cons

You have to manually enter employees hours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Esther S.

Quickbooks for payroll is great!

2018-12-04

I definitely recommend this software!

Pros

Payroll is done with a simple click of a button, and directly deposited in the employees accounts.

Cons

Anytime I have had any issues the answers are easily found or the customer service reps have been great to work with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Daniel S.

Payroll support

2019-08-20

I needed to understand and configure a few things with employees and T sheets.

Pros

It is very user friendly and has great customer service.

Cons

I have nothing bad to say about it. It is good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Paul A.

Affordable, full service payroll

2019-03-01

The best part is, it only takes a few minutes and I can do it all effortlessly through the mobile app. And since the ability to pay independent contractors via direct deposit was introduced, my Bookkeeping clients love the fact that they no longer have to worry about writing out checks to their contractors.

Pros

Direct deposit payments, employee portals, Form W-2 and Form 1099-MISC filing, quarterly tax filing, electronic tax payments, direct deposit payments for independent contractors, powerful and customizable financial reporting, easy collection of Form W-9 information, reliable mobile app for process payroll from anywhere, support for multiple pay rates, benefits and withholding support, and more.

Cons

With QuickBooks Online, you are dependent on the availability of an Internet connection at the time you wish to process payroll.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Pam L.

Good payroll software

2019-07-16

This software enables you to keep working within the same program for invoicing, bill paying and payroll. The reports are fairly easy to navigate and are very helpful.

Pros

This software guides you through set-up of payroll for all employees. Helps set up weekly, quarterly and annual taxes.

Cons

If your payroll has to be modified, it is not easy to change the payroll tax information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Carla C.

Good Payroll software if you can get it activated

2021-01-13

Had to go with third party vendor.

Pros

Good reporting

Cons

The activation process needs work. Bad support for payroll issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Cathy M.

Full Service Payroll

2020-04-17

Pros

Easy to use, technical support, reports access

Cons

integration with Tsheet needs minor adjustments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shaun W.

Is there another option?

2019-03-20

Pros

Easy to input data for employees.

Cons

Customer service does not exist.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Accounting company, 1-10 employees)

The best payroll software I'm aware of

2019-12-31

I have used it for employees in four different states.

Pros

When processing payroll, everything is automatically calculated and tracked for accuracy - including annual salary, vacation and/or sick pay, holiday pay, withholding tax, and unemployment tax.

Cons

I only use the Enhanced Payroll subscription that integrates with existing Quickbooks desktop software or Quickbooks online subscription.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael D.

Excellent Software & Customer Service

2020-05-22

I also enjoy the fact that I can implement labor into my project management to see our profit/loss in real time. Excellent service overall.

Pros

I can track payments, invoices, project management, etc.

Cons

I do not particularly like the Quickbooks mobile application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Teresa M.

Unreliable for growing companies

2017-02-07

Intuit says they are limited to 50 current and legacy employees and by the time we got to 60 the latency required that I process 5-6 employees at a time on payroll day.

Pros

Customer support is accessible by chat but limited by the software functionality.

Cons

Poor reporting. No ACA information available, while you enter all of your payroll hours, there is no way to calculate FTEs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Recommendations to others considering QuickBooks Payroll

If you are a small business that intends to grow, skip Intuit and go straight to one of the larger solutions. The price is not much different and the support and software solution is far better.

Source: Software Advice
Helpful?   Yes   No
Read more
Dwight K.

Aug 24 review by DK

2020-08-24

Happy to have the process of dealing with each state automated.

Pros

Integration With Quick Books On-Line is big improvement over Intuit Payroll which made a mess with its "import" process which failed at least once a quarter.

Cons

I do not like reports that can not be downloaded as spreadsheets (ex.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike B.

I'm a happy camper.

2021-05-17

Also, as the market leader, they have many local CPA's that integrates into the software as "local experts", so when I have a question I can typically ask my CPA firm and they can help, or whenever there has been a problem that they can't solve, they are able to contact support on my behalf.

Pros

All the tasks that I use are quite simple to navigate around, including adding new employees, paying employees, and sending out payroll liability payments.

Cons

Not really a con, but I don't have any experience with any of the direct competitors, e.g. Freshbooks, Sage, Xero, etc., so I can't say if Quickbooks does anything better or worse than those others. But what I can say is that I did switch from Quickbooks Desktop to Quickbooks Online, which is a much better experience overall (although more expensive).

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
DENISE A.

Easy to Use and great value

2018-04-04

Pros

Easy to understand format Updating and adding employees Taxes being calculated Editing Reminders/ Alerts

Cons

The software is amazing and I have no complaints at this time but if I had to say something on what may make it better, that would be the cost for small business owners.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anita K.

Payroll review

2019-09-27

Tracking payroll and payroll taxes are easier to keep track of.

Pros

Customer service is easy to contact and are very informative.

Cons

I don't have any cons today. I am a happy camper.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Deana B.

Bader Construction LLC

2021-04-22

The benefits of having all my payroll in one place is priceless and my accountant uses the same programming so I can send reports easily.

Pros

ease of use and access to accounting profiles.

Cons

constant updates but not really a con just several updates monthly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristal B.

Like a fine wine: Improving with age

2020-01-31

I appreciate that I can use the available reports to construct overhead numbers monthly.

Pros

Ease of use and accessibility via the mobile app. Great courses available to help with learning the basics and some advanced accounting background.

Cons

Limited reporting. Integration with Bill.com was sticky but overall was resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more