OnTheClock.com Reviews - Page 4

I have used this for years with my work from home part time job. It is so easy and allows me to clock in directly from my phone.

I do not like that you can not change or request a change of punch in times through the app. It would be nice to edit hours independently for small changes.

Hi there! Thank you so much for the great review about our time clock app. Please note that we do offer an option to edit hours inside the app. This can be located in the punch log. Please contact us if you need assistance. Have a great day!

Easy to use, admin login is user friendly to make any adjustments or see past logins. Employees can sign in on phones and clock in from where they need to.

Occasionally the systems seems down and we have to wait a couple hours to login. Hat is all that we have issues with but not too bad.

Hi Kristy, Thank you for your feedback. We recommend checking your internet connection during the time you experience an issue being able to login. The vast majority of the time this issue is due to bad internet/data connection. I hope this helps. If you ever need help troubleshooting an issue, please do not hesitate to contact us at 888-753-5999 -OTC Team

I love the ease of clocking in using my mobile device. As someone who has always had to punch in on a computer, I know first hand that computers sometimes take their time opening and connecting to the internet for you to do anything. That's never fun, especially when you need to clock in. This has been a great product to use instead.

The notes section in the Time Card Entry doesn't always allow you to enter a note.

Hi there! Thanks for the awesome feedback! Please contact us if you need assistance with the time card entry notes - we'll love to help!

It is quick and easy to get started with OTC. Corrections/adjustments to punches are easy to make, and our employees have find it easy to use. It is excellent value for the money.

It doesn't integrate with our payroll software, requiring us to manually type in hours worked. Since we have 6 to 8 workers on the payroll at any one time, however, this isn't a problem.

Hello Anne, Thanks for the review. You can download your employees' time cards via CSV or PDF to be sent over to your payroll company. If you need any assistance please do not hesitate to contact us at 888-753-5999.

Ease of use for employees. Smart phone app.

PTO is not very easy to use, and the tracking can be difficult to read.

Hi Trina! Thank you for the review. We are sorry to hear about the PTO issue. Please contact us and we will be more than happy to help you set this up. Have a great day.

The amount of features this software has is a great value for the price, and even free users get all the features.

The dashboard can be confusing upon first starting. There's a learning curve, maybe clunky design?

Hello Tasha, Thank you for your honest feedback about our employee time clock. We would also like to thank you for being a loyal customer of OnTheClock. Have a great day!

Ease of use is great and the cost is minimal. I'm surprised it has so many features at the price point.

The GPS feature to avoid clocking in from afar does not work with enough precision to be useable.

Hello Luis, Thank you for the kind review. We are sorry to hear about the GPS issue. Oftentimes, when using a mobile device, it may need to be refreshed to access the accurate GPS location. Please contact us if you need any assistance.

The time clock is easy to use but often has quirky issues.

My staff's time cards frequently have odd punches that are not user error. Tracking vacation time is difficult because you can't go back and review previous years' time off. You also can't just download a report of the year's time off. You have to go through each employee or each month. It's just not a convenient product.

Hi Michelle, we're sorry for your inconvenience. We don't have issues with our system displaying inaccurate punches unless there's a setting in your account that you may be overlooking. Please let us know if you need help because we'd love to help you get the most from our time clock system. 888-753-5999

It's very inexpensive and easy to use. Works great with Quickbooks. Anytime I had to call to ask questions, they answered right away and were able to answer my questions.

There is nothing I don't like. It's great all around. The only negative would be, if you have employees that do not have a cell phone with data nor access to a computer to log in and out.

Hello Carmen and thank you for a very generous review. We are so happy to read how our time clock is easy for you to use. Have a great day!

PTO request and approval process. And PTO tracking.

Reporting features. Some navigational aspects are a little confusing for employees.

Hello Samuel, Thank you for your feedback and kind review. If your employees ever need assistance navigating our time clock system, we will be more than happy to assist them. Have a great day!

its easily customized, but also easy to use! Just a few clicks and you are up and running. the staff is also SUPER helpful.

The one thing I would like, is for employees to see their weekly hours. If you are curtailing overtime, it would be great for them to see their own hours.

I love the ease of use! I have referred many other franchise owners to use this product. Fantastic

I wish it integrated with quickbooks desktop

Hi Vanessa! Thank you for the great feedback!

Easy of use. You can setup what your employees see, set required fields, and not put an undue burden on your worker to learn a complicated system.

I would like to see a couple more report generating templates.

Thank you for the great review, Nathan. We are very happy to read how our time clock is easy for you to use. We are always looking for ways to improve our reports, so thank you for your feedback. Have a great day!

Clock in/out is an easy feature. It allows to have it on each desktop and limits the IP address. PTO request is a feature we just started using.

The calendar and scheduling is very limited. Approved PTO does not integrate to calendar.

Hello Marlen, Thank you very much for the awesome review and feedback. If you would like further assistance with our features' setup then please do not hesitate to contact us and we'll be more than happy to help :) Have a great day, -OTC Team

OnTheClock.com solves employee management at an affordable price. I am rebuilding and the service is free for two employees or less. I hope to 3 or more employees by the end of the year and will happily pay the very reasonable rate per employee, currently $3 monthly.

So far I haven't found anything not to like. I am very happy with OnTheClock.com!

Thank you for taking the time to review our time clock system, Billy. Have a nice day.

powerful and feature rich, however, takes more time than I have to figure out how THEY designed it to work. It is not always intuitive on what each feature or description of a feature works/functions.

It can be temperamental... that said. Probably user error, doesn't give clear instruction as to what each feature/function does and should be used etc.

Hi Michael. Thank you for the feedback and generous review. If you would like assistance with learning more about our time clock features, please do not hesitate to reach out. 888-753-5999. Have an awesome day!

Ease of use, we are able to manage 150+ employees. We went from manual time cards to On The Clock. We have less administrative time and paperwork. We have only had to call a handful to times for help and each time the customer service was quick and helpful. We were able to customize this to our organization and you do not need much training to get this up and running. You should consider targeting more Y's if you are looking for a larger customer base. This was hands down one of our best software implementations.

We have a lot of different employees with different pay rates and different departments. I wish we had more reporting options.

Thank you for the amazing review.

Having ON The Clock is very useful for our two locations. I can collect everyone's time in one easy location for doing payroll. So much better than waiting for an employee who is forgetful or gets busy before handing in their time.

No real cons. The program works as expected.

Hi Corine, We appreciate you taking the time to review our time clock system. Thank you for being a great customer. OTC Team

Perfect product to use for employees to log their work times

nothing,works well I would say that you can maybe look at price or to help small businesses to get say at least 5 employees on before paying monthly?????

Hi Pieter, thanks so much for the awesome review about how the system helps your employees log their time. We greatly appreciate your suggestions for small business pricing for 5 or fewer employees. Have a wonderful day!

Fairly intuitive, easy to navigate and keep employee files organized. Helpful, responsive customer service whenever needed.

Lack of alerts for unusual situations (PTO entered twice for the same date, allowing employee punch in while on PTO) still requires a close review of hours weekly. Still not sure if historical payroll data calculates in reports - this would be a helpful feature for year end analysis of payroll.

Hi Regan, Thank you for the kind review and feedback. Please know that your input means a lot to us and we are constantly developing our time clock to serve a better purpose to our customers. Have a wonderful day.

I really appreciate the ability to check multiple locations with the ease of only one login. I employ a large number of employees 20 years old or younger and am constantly fixing missed check in times or forgotten check out times.

I have had issues logging in from smart phone. I have to rekey my password everytime. I dont have that issue when logging in from my desktop. I tried the phone app and could not log in as administrator nearly as easily as from the website. I wish there was a setting that I could set as an automatic logoff (or even better a zero out). This would help with employees that forget to log off and there shift continued adding up.

Hi Douglas, Our product developer will be contacting you so OnTheClock can help make the operation of the app more convenient to use. Thank you for your review! :-) -OTC Team

It's very easy to understand and to use. Quick to learn

I can't think of anything that I don't like about it.

The ability to track my employees time, calculate time off based on hours worked, and have them clock in and out at a designated system.

I use limited functionality of the platform and it works perfectly for my team.

Hello Don, thanks so much for the kind feedback about our time clock software. Have a great day, -OTC Team