OnTheClock.com Reviews - Page 5

It makes it easy to track the time of my team and make sure that everyone is paid for all the hours they worked.

I'm still trying to learn the ins and outs of the software. I think I just need to familiarize myself with all the functions before I can answer this question. So far I love everything about it.

Hi Ina! Thank you for the review. Here is a link to some of our helpful videos that may help you get familiar with our functions. https://www.ontheclock.com/videos.aspx

Extremely easy to use, at a reasonable price, no contract needed; just pay the fee per employee and that's it. There is not really any special configuration needed to put it to work.

Not many options for administrators tho. For the final user it's really easy, but for admins, it lacks some features, but still, it's a great an easy option.

Hello Miguel, Thank you for taking the time to review us! Your feedback is highly-valued. Have a great day :)

This software was easy for both administration and the personnel to use. For administrators, you can set the punch parameters, run reports, easily make changes/corrections, audit time card changes, set/reset passwords and track punch in locations. Additionally, you can work it from any desired location.

The only drawback is if someone forgets to punch out you don't always know it until you see their hours are cut for that day. When you evaluate the final time cards for payroll, you must pick that up then or you could short someone.

Hi Tamara, thank you for reviewing our time clock system. We do have the option available for you to set reminders to be sent to your employees telling them to not forget to punch in or out. This is a setting that we believe you may benefit from. Have a great day!

It's incredibly easy to use and it's available wherever you have wifi/internet which is awesome when crews are all over and some starting from different locations.

Sometimes the hours columns look confusing- but if you look closely then it makes sense. It is just laid out kind of long.

Hello Lynn, Thank you so much for taking the time to review our employee time clock. It sounds like you enjoy the ease and convenience of our system so I would highly recommend downloading our mobile app for quick and easy access to your account. Have a great day :)

This software is very easy to use and very affordable. We are very happy with our choice to use it.

I really can't think of anything. I worse problem is older employees who have challenges with technology not wanting to use it. (I have one employee I let do a paper time sheet. But that's just to keep her happy.

Hello Mona, We are very excited to read how our time clock system has helped improve your payroll.

Ease of use, dashboard, reporting, customer service

On the clock.com does a great job. We would like the time clock to report it in hours and minutes as well as well as fractions. Not a big issue though. But this is what my staff came up with!

Hello Nathan, We truly appreciate your feedback and great review.

Our employees use it every day to login and logout, so the easy of it is great for us. It is also very user friendly when I am going over the hours my employees have worked for the week. Makes my life easier.

Sometimes the app does not log people in our out so we have to go back and correct it. There are features that I could be using, I just do not know how to use them. If there was some type of user training would be nice.

Thank you for the review, Kathy. We have tutorial videos under our features tab located towards the top of our homepage at OnTheClock.com. We also offer free assistance and help with all parts of our services. Feel free to contact us at 888-753-5999 and we will be more than happy to help you explore additional features that you could benefit from.

Works well for our small company with 3 employees. We use the computer for log in and log out. We have not tried the Mobile or GPS features.

I would like to see any messages left by employees on the time sheet report without having to click on the edit button for the specific log in. These messages do go to email but it would be nice if they also showed on the main report as a reminder.

Hello Joseph, Thank you for reviewing our time clock system and allowing us to understand your experience.

It is very user friendly, affordable and that it is app friendly. The most key component for me is the GPS punch. I love this, because now I can track where my staff is punching in and out at. Almost forgot customer service is excellent.

The only complaint that I have is the time integration into quick books. I have tried it on several occasions but it don't seem to pick it up. Other than this I love OTC.

Hi Monique, We have our customer services team that can help with your QuickBooks integration. Please contact us and we will be more than happy to troubleshoot the issue with you. Thank you for the review and have a great day.

Very easy to use for employees punching in/out, for managers checking or approving employee PTO requests, and for the administrator to pull timecards for payroll.

I don't think you can change date parameters for reporting. I believe it is always based on pay period.

Hello Victoria, We are so grateful for your feedback and review. Have a great day :)

Everyone can see their timesheets, punch-in as needed, but is not able to change their numbers. An administrator can make changes for them, in case someone forgot to punch in (but then the administration can verify it). Punch-ins are done on a computer, and you can check the time the punch was made, as well as the IP it was made from (so people can't punch out from home).

We weren't able to get the Quickbooks Online integration working correctly, however the numbers are still presented in a format where we can just copy and paste the values in. Still very useful.

Hello Jason, We appreciate your review. Thank you! -OTC Team

I like how user friendly it is to change or adjust things. I like being able to search the history and breakdown of different jobs.

When setting parameters for a search it changes it before all the parameters are set. Like if I want to look at one month of time for 1 employee I have to wait for it to change to the time or 1 employee before changing the rest. Also there is a box that pops up every time I have to click out of, that is annoying.

Hi Janet, Thank you for the review. Looks like you may be experiencing some difficulties with some settings. We are going to have a representative contact you asap so we can solve these issues for you. -OTC Team

Ease of use AND integration with QuickBooks Online

All features were what I needed; so I don't have any suggestions to offer at this time.

Hello Mario, we appreciate the generous review about our time tracking software. We are extremely happy to read how simple and easy our system is for you. Have a great day, -Tim, OnTheClock

ease of use for managment and staff, seamless PTO, time off management

The need to adjust PTO every year. I think this should be automatically populate and ask for approval or adjustment

Hello Ara, Thank you for taking the time to review our time clock system. We value and appreciate your feedback regarding the PTO feature as well. If you have any questions that you would like for us to help with then please do not hesitate to contact us at 888-753-5999. Have a great day, -OTC Team

This is the only program that is affordable for our library district. I like that they charge per employee, not per location.

The schedule feature is not very flexible. For example, you can't print out a schedule for just one location even though you can view it that way. It would also be nice to have a schedule that looks like a calendar - one month at a time.

Thank you for the review and feedback.

Love the flexibility and ease of use. The vacation approval and geo-fencing is great as well.

I would like to have on the clock integrate directly to Netsuite. It would be nice to have a direct way to move data between on the clock and Netsuite without having to do an export and import.

Hi Taha, Thank you for taking the time to write an awesome review! We also appreciate the feedback regarding integration with Netsuite. Have a great day!

Extremely easy to use, with good features for managing, and good pricing. Very reliable

A bit complicated to configure, and somewhat restrictive in the customization side. Recent updates had improved this situation tho.

Hello Miguel, thank you for the kind review and feedback. Please feel free to contact us if you ever need assistance with your time clock customization. Our support team will be more than happy to help. Have a great day!

Easy to use, inexpensive, mobile app available and easy to use, easy to add/delete employees, includes mileage

I have no cons at this time. We mainly use this software to track time for employees.

Thanks for the great feedback, Rebecca!

The web based nature allows freedom of use where ever I am working from as the administrator. The ease of use for the staff is fantastic for saving training time. Any questions I have had have been answered immediately.

I have not been able to use the scheduling capacity of the program to fit my needs. I schedule multiple departments one month at a time and have not yet been able to see everything I need to see at once on the screen set up options. More a me thing than a you thing!

Thank you for the review and thank you for being a loyal customer of OnTheClock! -OTC Team

This was easy to set up and doesn't cost a lot. Like the scheduling features. When we've had questions I can talk to some one almost immediately.

A few interface issues with PTO tracking. Would prefer a flat rate instead of per user charges. The app is pretty basic and I would like to see more functionality for admins.

Thank you for the great review and feedback, Susan. Have a great day.

Ease of use. This program is very easy for ALL employees to use (even the technically challenged ones)

Not as customizable as I would like. I would like to be able to adjust the employee selection, such as lunch break a little better. Also, the deduction for lunch should only be taken out if the employee worked over the amount defined for each punch record. Right now if an employee leaves for an hour (for an extended lunch) and punches in an out, it still subtracts a 1/2 hour if the total amount worked is over 6.0 hours.

Hi Alyssa, Thank you for the review. I encourage you to contact us if you need any assistance.

I love how I have been able to keep better track of my employees time at work and it makes doing payroll at the end of the month so much easier!

Nothing at all it has been great every time.

We value your testimony about our time clock system. Thank you for the kind words and feedback.

I like being able to set PTO and Vacation time, and manage it on line

That I am not able to print a calendar from the system so that I can see who is scheduled off PTO/Vacation time during the month

Hi Gena, Your review and feedback mean a lot to us! Thank you :)